Was in Phoenix for a quick business trip. Scouring around for a genuine professional stylist. Luckily discovered James at this very unassuming find. If your looking for a great cut at a very reasonable price don't walk here, run here and ask for James, you won't be disappointed only elated by the quality outcome. read more

went in to ask how long the wait was and put my name down to check in and the girl at the front desk with blonde hair and bangs was so rude i literally left and drove away, not even worth it! read more

My stylist was Douglas. I'm new to the desert and I'm used to humid hair and soft water. He gave me all kinds of tips and tricks for my hair. Also, being new to the city and he gave me a list of entertainment for my husband to check out. He went above and beyond and I appreciate it so much. He also did an awesome cut on my hair. read more

I recently went to get a haircut at this location, and keep in mind that I have been coming here since I was in middle school. I checked in online and walked in, and got a chair pretty quick. It was the usual greetings and small talk with the stylist. Im a musician so keeping that long hair to head bang is definitely a must but we all live in a world of realism. I got a new job and needed a sleek-cut look. However when I first explained to Terissa about how I wanted a trim. It was fine. But I hesitated that if it was still too long, so I informed the stylist that I spike my hair up and wave it to the side and asked for it to be cut shorter. That's where my experience changed. After mentioning a shorter length she sighed very griefly and got pretty frustrated quickly with my request. I noticed almost instantly the tension from her attitude and could tell she tried rushing to get me out of her chair. She got really aggressive. Like if I just signed up for boot camp, you know, when they shave with no courteousy for your head. She was really rough on trimming up my neck which is still stinging as I'm typing. When she was finished she had a very repulsive remark, "IS THAT SHORT ENOUGH?" Really? Did I upset you that much to be so vulgur? I'm NEVER going back to this particular location. But if YOU do, DONT GET CUT BY TERISSA. She may be all smiles at first, but if you aren't so sure with the results the first time, she'll definitely let you know. read more

Made an appt on the app, arrived and asked for a wash/blow dry/cut. They said they only do cuts and wouldn't wash or dry my hair. What kind of salon is this??? Never going back read more

Two bad haircuts in a row. I am done with Great Clips. Bad haircut in September, Took three months to grow it back out. Went in with a picture of exactly want I wanted. Ignored. Cut it back above my ears again. I asked why and was told it looked better. I wanted what I wanted, not what somebody else wanted. Don't go to Great Clips unless you are happy with the one haircut they know how to do. Me? I am done! read more

Great Clips is what it is....every one who steps into a GC location needs to come in with certain.......EXPECTATIONS, I guess is the word. Let me explain further... ~What To Do~ Get your hair cut, colored, primped, primed for greatness ~The Good~ The stylists at each location are pretty even across the board as far as expertise goes. You can go to each location you want and get pretty much the exact hair cut. I still am amazed that no other hair place keeps your hair records like GC does. Why not, other stores?! That makes it so much easier on me, not having to remember my numbers and styles, etc. Also, as always, the discounts they have seasonally on cuts are nice on my wallets, as are the the general prices. Finally, for not having to set up appointments, its pretty fast eating for a cut.. I never have had to wait too long to get my hair cut which is a plus. ~The Bad~ Is primarily quality of the hair cut. The expertise seriously lacks beyond basic comprehension for a general haircut. I was paying a lot more for much nicer haircuts, but its not a big deal to me since I just need my hair to look decent. But seriously, everyone knows this place is for all the new hair cutters to get their feet wet in the business. If you expect anything more than a generic haircut, be forewarned. If you want a specific style, be wary, for it might not come out how you'd like it. I still think most people whom go here are already aware of most of this. Also, its hit or miss as far as the personality you work with. Some of the stylists are visibly in another dimension at times, they seem like they would rather be a garbage picker than working their....then there are the ones whom go the extra mile. Unfortunately the ones that do just that are the ones whom move up to a better job, oh well.. ~The Down Low ~ This specific location is closest to me and allows me to go get my haircut for a relatively cheap rate. If I get a better job (crosses fingers) then I would really prefer going somewhere else...But until then, its Great Clips. They do get 3 stars, which I think is generous, for their haircut record keeping system, low prices/deals, and quick turnaround time for service when walking in. If you are on a budget, its a neccesity to find a low-cost barber shop. Honestly, I would prefer a local shop, but the deals that you get here are real good. I might change and go with a barber soon, but for now its Great Clips. read more

two times a year--in august and in january--they offer a 10-day sale where their $13 haircuts are only $7.99. this is a great deal.. the stylists are exceptionally well-trained and polite. they have an online check-in app that will tell you what time to come in instead of waiting in que! read more

Love Karla, but when she's not there, they are all pretty good at hearing your needs and producing a perfect cut & style. I won't go anywhere else. Oh, and of course you can't beat the price. read more

I know, five stars for Great Clips? But it was six o'clock on a Wednesday, they were pretty busy but I was in a chair in ten minutes. I was way past due for a cut, there was a lot of work to do but I was out in 15 minutes. The cut I received rivals $60 cuts elsewhere, just with a fairly strong sense of urgency. I had a coupon for $7.99 - don't judge, I make up for it in the tip. It's a franchise, the stylist did the work, why should someone else get the money? All things considered, five stars is about right. read more

On a work trip I was hurried, harried and hairy. Karla squeezed me in, sized up my hair and delivered a great haircut in 20 minutes while carrying an interesting conversation (unlike the head grabbers I've had who want you to play freeze and stop talking while they grunt and grimace). Such a great experience thinking about scheduling work trips just to get my hair cut here! read more

First time my almost four-year old son didn't cry during a haircut. Michael entertained while Nicole cut his thick locks. Very impressed with the extra time they took on us. Michael even entertained my son while my hair was trimmed. Very happy customers. read more

Really friendly staff! They really care about you. Just a wonderful place to get your haircut while enjoying a pleasant atmosphere.

These ladies have superior customer service skills. They are all full of smiles, and happy that you are there. Will continue coming here.

Been coming to Maria for years! All the ladies are great and professional, but Maria is my favorite. She always cuts my hair the way I want it and is super fast about it too! read more

Got a haircut by Marina, such a sweet lady :) She did a great job!! Go see her and don't forget u can check in to be added to the sign in sheet w the Great clips app! read more

I really like this Great Clips location because they are very sweet to my 4 and 9 year old daughters. My kids are hands on and inquisitive, and the staff indulge them and answer their questions, no matter how silly. All of the stylists that I've had for myself and my children have done a great job with all of us. We're moving out of the area soon but I might consider driving back to this location for haircuts, because it's hard to find a hair salon (especially in Central Phoenix!) that is truly kid friendly. read more

Tamara did a great job, and was super friendly. I wanted a simple trim and some layers and she went above and beyond to make sure my hair looked great. No wait time ,quick and friendly service all for a great price. Ill definitely be back! read more

I had a good basic hair cut here last week! I was really impressed. The stylist legitimately listened to what I wanted and was able to do a basic slide cut to texturize my super fine Asian hair. I'm not sure I'd come here if I wanted a dramatic change to my style, but for a trim and clean-up as I'm growing out, this is more than sufficient, and you can't beat the $13.99 price tag. read more

I went to Great Clips to simply have my ends trimmed. My hair was very dense & neck length and just needed the ends to be evened out. This was yesterday 12/1/18. My hair is now chopped to my ears with this bizarre "layering" and all of my lush volume has been reduced to a thin, short stringy butchered cut - I kept telling her to STOP what she was doing but she would not and within seconds my whole head of beautiful thick hair was covering the floor! I am now wearing a hairpiece in an effort to conceal the whole pathetic massacred mess but it feels heavy, artificial, strange and I am heartbroken over this and at Christmas too - somebody called "Maria" is the author of this horror - it is so bad it looks like it was done maliciously. She ought to be summarily fired! Of course it will grow back but in the interim am looking at at least 8 months of seclusion - I don't want to see anyone or go anywhere. In addition to the hairpiece I have since purchased a good professional pair of shears & will learn to trim my own hair and never again will another person ever ever ever again touch my hair! Ever! This entire experience has ended up costing a sea of tears and over $1,000 by the time the hairpiece & the shears were purchased - I bought the best I could find because it is after all for me and I deserved better than what I received here. There is at least 18 months of damage that was incurred an a few short seconds - this is no place for women - it is high risk for any woman who values their femininity. read more

I was in need of a haircut, went to this Great Clips I am glad I did. My barber Lisa was amazing she was easy to talk to and most of all gave a great haircut. read more

My usual stylist Marina and my backup Suzie weren't there when I came in so I took a chance on Diem-Thuy (aka Christina). I didn't have to worry, she did a GREAT job! She knew exactly how to cut my hair and she was so nice and professional. So, if Marina is your usual stylist and she isn't there don't be afraid to try Christina! read more

I got my haircut by Tamara a couple of weeks ago. We had great conversation and she gave me lots of tips on how to grow out my hair. I'll keep coming back to show her my progress! read more

Great haircut from Becky today! She was very polite and professional! She asked specific questions to make sure she knew exactly what I wanted. read more

These guys are always awesome. They are usually busy (because they are good) but they have great attitudes and make you feel like family. I've been going there for 10 years. My son Xavier just turned 8 and had his first "official" haircut there when he was a baby. Love these guys! read more

Got exactly what I asked for and more. 4 stars because it seemed a little rushed (could be just me though) and I was offered to buy hair products I don't really need. Other than that, the lady cut my hair really good! read more

We came from out of town and only had 1.5 hours to get a total hair recall and They did it with time to spare and I also had money to spare! Thanks so much! read more

Would not recommend going here for kids age 5 and under. I went there twice and the first time we got a short Asian/chines lady and she was rude since we got there and while she was cutting our sons hair, today I decided to give it a second chance but still worst serves ever, told my toddler to only get one lollipop like really it's not coming out your pocket, and while she was cutting his hair she was rude the whole time. He dose not have a clean cut . Will not be going back. read more

worst haircut ever. i said cut off the tips and she cut most of my hair off. do not ever go there if you still want hair on your head! Please save yourself read more

I had the worst experience! The manager cut my hair and she was so distracted with what was going on with everyone else! The right side of my hair was noticabley shorter and she even said hmm , maybe you come back in a month and i'll shorten it! She conducted and interview while cutting my hair too! Very unprofessional. I had to go to fantastic sams to get my hair fixed! read more

Super busy felt rally rushed. My haircut was uneven and I had no conversation with my stylist. Felt $13 was a lot for the little amount of service and quality I got. read more

If you love your hair, don't come here to get it cut. I asked for a trim on my bob because it was growing out funny, but when she was done the length on the left was noticeably longer than the right. She was done in ten minutes. When I looked in the mirror and told her, she got really offended and started giving excuses like my hair was thick and on and on. When she was done it was even worst, and she didn't even ask if I liked it, she just walked away. I was devastated with the end result because I've been growing out my hair for 6 months. Please spend the extra money to get your hair cut at a different place. read more

Our stylist was Irene at this location. She is a tall blonde woman and was completely rude. She had the NERVE to tell my son hurry to his seat because they were about to close. Then she didn't listen when I told her not to line up the front of his hair and THEN said to me when I didn't tip "You know I work off tips." She starred at me while I headed back to my vehicle so I went back in there and gave her a piece of my mind. She did NOT deserve a tip whatsoever and I would recommend you NOT go to her. She rushed through my sons hair, was rude and still thought she was worth extra? Ummm No! Irene is her name at this location! Avoid HER! read more

If you want a great haircut and a great price, I recommend Marina and her wonderful staff. She's been cutting my hair for about 12 years now and I only use her. However, If she is not in, then her wonderful staff takes care of me. I drive way out of my way to come to this location ( 16 miles). The staff is what makes me choose this location over all closer locations. The store is well runned and all staff members are very happy to be at work and this is a reflection of his or her manager. read more

I've been a customer of this Great Clips location for several years now and I'm always pleased with the service I receive and the quality of my haircuts. The staff is experienced, capable and can do any cut or style you specify. They're also very friendly and efficient in terms of the customer service they provide. Prices are reasonable. Definitely recommended. Stop in today! read more

We went there this past Saturday and my daughter had Maureen cut her hair and she did an AMAZING job. I called today (Friday) to make an appointment with her, and they said she is no longer working there!! I am so bummed because she really is good. Does anyone know where she went? read more

I just got my haircut here by Hannah, and I couldn't be happier! I am an older fat woman, and when I told Hannah I wanted a pixie cut she didn't try to change my mind. When she started to cut it she showed me how much she was going to take off,and I told her she could cut off more, her response was "Oh, boy a challenge!" She and the other two stylists were very friendly and chatty with all of us! I will defiantly be back to see Hannah and the other girls here! Thank you for making my day! read more

I have gotten my hair cut here once before and had a pleasurable experience at that time. I came in tonight for two haircuts, for myself and my sister, my sisters went off without a hiccup. When it came time for me, the stylist I got had a thick accent and argued with me about the style I wanted to the point where I was so turned off to the idea of her even touching my hair with scissors. The style I wanted has been one I've had in the past and I told her I've had it exactly like it before but she continued to argue with me. Afterwards I had a younger stylist offer to cut my hair but by then I was over the whole experience. Was so frustrating because I knew what I wanted only to have the lady argue with me through the whole consultation. read more