12/16/15 this is a new store, obviously looking to create a regular clientele....ain't gonna happen. People like to feel welcomed, comfortable and at ease, it builds trust and a pleasant experience. I WALKED IN 12/16/15 AND DIDN'T FEEL ANY OF THESE EMOTIONS BECAUSE OF THE LACK OF CHRISTMAS DECORATIONS it felt cold, impersonal and therefore uncomfortable. I turned right around and walked out. I will not be back. read more

Great Clips - Dec 16, 2015 No Christmas decorations, new salon not making a friends.... I definitely won't come here...period - Hair Salons Near Me - Fontana, California

Without being too disrespectful, I would NOT recommend getting a haircut at this location, do not do it. When I can't get an appointment at a real barber shop I go here , knowing they gunna fuck my shit up smh! Every single time it doesn't fail they fuck a simple fade up , I make it real clear I want a low fade and just trim the top , simple , when it's done that fade is all the way to the top got me looking like a marine and shit , today as I was getting my hair cut I noticed on the mirror of a certificate that says apprentice! Fuckin apprentice, meaning these people are beginners / new to the trade , cheap ass Walmart clippers , I'm like got damn it ! Sure enough butched my shit , SO SIDE NOT MAKE DAMN SURE U SEE IF THERE A APPRENTICE, IF THEY ARE DONT DO IT! Get a seasoned barber! So this place is filled with apprentices, and the store is called "GREAT CLIPS" more like fake clips read more

Check in online they say, easier that way they say. I call bull. I checked in they say 60 minutes. Waited over a little over an hour went in for them to tell me it will be 40 minutes read more

Dalia was amazing. Seriously. I've read these other reviews and maybe it was just an odd day the salon...but for me...it was AWESOME!! I was a last minute walk in. Dalia was able to not only cut my hair the way I liked it but she didn't take forever. She was patient, sweet and thorough. If you go to Great Clips, ask for Dalia! She rocks read more

Stylists were nice and only had about a 5-10 minute wait. They cut my hair fairly quickly and did a really nice job. Clean inside and adhere to social distancing rules during this COVID. Will be visiting more often, since they are close and convenient. Appreciate the great Customer Service. They mentioned they don't wash during this time but once the COVID lifts they will get back to normal operations. read more

The staffs are friendly and professional, I especially appreciate Naomi, she is calm, and careful in doing her work, and she especially knows how to make her clients' hair look better and make them happy. read more

I've never been to any salon in the IE but when I came here I had to wait 40 minutes and let me say. I was not disappointed! Stephanie helped me out with my hair and got rid of all the dead ends and took her time to cut it like I asked for. I love my hair! Definitely will be coming back again. Thank you! read more

Wow!!! $20 for a haircut! Why did they raise there prices??? Lost me as a customer! Used to be a loyal customer not anymore.

This was my first time here. I went in to get long layers fixed after being unhappy with the results of a hair cut at another salon. Naomi listened to exactly what I was asking for and was very precise. She did an awesome job and I will definitely go back to her. read more

Checked in online waited 100 minutes. When I got there although I checked in they still proceeded to take people in who I heard had no check In ! I heard them tell them they will squeeze them in. Unfair ! I have been coming here for years but this will be my last time ! read more

Great experience! Checked in online for my son and was in and out within 15 mins. The lady also did a perfect job on my sons hair

Haircut was fantastic. The only reason not for more stars is the music is terrible. Top hits from the 70's. Makes the experience awkward.

My favorite local hair salon for my boys. My go to is Kailyn, she definitely knows how to cut my boys hair exactly how I ask, every time! She always leaves them looking clean cut and is fast! My boys will ONLY let her cut their hair! read more

Great Clips - Fresh cuts by Kaylynn - Hair Salons Near Me - Fontana, California

I come into this location all the time asking for Kat she has such a great personality. Omg she won't stop making me laugh!! Lol she is thee BEST ! At what she does. I definitely suggest to go in and ask for her . Very clean location overall great experience. read more

Hello. I received a haircut today on July 25, 2016 and was given a poor haircut that was not exactly something I requested. I showed my hair stylist multiple photos of the look I was going for. In return received a completely different look that I am not satisfied with. Given this I had asked to take off about 3 1/4 of length off. As a male it reached precisely at my chin. It's now only about two inches if not shorter in the front. read more

Great Clips - This is what I got compared to what I asked for. - Hair Salons Near Me - Fontana, California

My husband who is a senior, walked in @ 10:50 a.m. yesterday 9/2/2020 to get a cut. He waits and waits and saw a Mother come in with two sons; time goes by and still he wasn't addressed . Then another man walks in and was taken; my husband was UPSET that no employee at the beginning didn't let him know there was going to be a long wait time ! He got up & left ( he was there 40 minutes) . NO common courtesy was given here at GREAT CLIPS at this location!. read more

Worst hair cut I have ever gotten in my life!! Who the hell cuts hair like this and then just lets their clients walk off. I I would never ever come here again. Thanks Maria!!!! read more

Great Clips - Worst hair cut ever!!! - Hair Salons Near Me - Fontana, California

Went with my 3 daughters, they cut my 12 year old daughters hair in layers without asking me. And left my 6 year old daughters all butchered. read more

Great Clips - Long strand left behind - Hair Salons Near Me - Fontana, California

I recently went to this place and instantly regretted it. Stephanie the stylist was extremely rude! And on top of that when i went on Saturday after the music cut off all i heard was some lady screaming at someone!!!! I definitely wont be back. read more

Ive been so happy here, referred family and friends and heard all good things back. The place is very clean and right beside a Starbucks and chipotle so you can get lunch or a coffee while you wait(: The wait is usually fairly long, it can be up to 40 minutes but what do you expect when a place is rly good. There's going to be a lot of people. The wait is worth it and you can't beat the price or you can just check in online before you start on your way. The girl to go to for guys hair from what I keep hearing is Erica. The one I trust with my locks is Zaida! read more

I have been here twice and today was worse than the first time!! I am a man dealing with male-patten baldness. To combat its effects. I have weekly haircuts. Several months ago, I walked in after doing business work at Starbucks, and I felt they looked down upon me because I was Dressed super relaxed. They asked if I had an appointment, to which I said "no" and they tried to get me out of there as soon as possible. Today the same scenario seemed to happen. After doing work at Starbucks, I saw that the doors said "please walk in" literally!! So I did, it was pretty packed and they asked if I had an appointment. I said "the doors say please walk in." They looked surprised and tried to look up my number. Since, I had never been there of course I wasn't in the system. They asked me "if I was sure I was going to buy a haircut and if I'd come back." I responded "how would I know that without experiencing it." They seemed like they didn't want me there. Pointing to the board I asked if I had to pay for both a haircut and beard cut because at most barber shops since I have so little hair I uts included. They saw their opportunity to get me out and directly told me yes. I was gonna a have to pay for a $30 2 second hair and beard cut from people who made me feel like poop. I said nope and walked out. They didn't say sorry or nothing. I hope you go out of business and learn that some people aren't out to lose money. Btw I'm an attorney.. so shale up or else!!! read more

Horrible service! I checked in online and had a 26 minute anticipated wait when I checked in and when I got there I still waited 30+ minutes making my total wait over 45 mins nearly 20 minutes longer than stated! I had to go up to the counter twice and was told twice that my grandson was next as they kept taking walk-ins before him. It wasn't until I called them on it that the hair stylist named Kim said she'd called my grandsons name 3 times!! BS! We were sitting there the whole time, another patron even said she either whispered it or mumbled it but That you could barely here her until she called the next persons name which was a walk in and that is when I got up and asked what the heck why they kept taking walk-in's over my grandson! I call bull when I'm sittings 5 feet away! She never said it loud enough for me to hear if at All!!! They need to do a better at managing their patrons. Rude and unfriendly especially when I made it know that they were skipping the online check ins and taking walking ahead! Their hello is less than warm and welcoming when you walk in!! Ownership take a look at this store!!! Don't get me wrong there were a few pleasant people but the majority were rude! My visit was far than desirable. read more

This is a reliable place to get a standard haircut. You know that it'll be done quickly and correct as long as you're not getting anything too different or difficult. read more

Go with Cat! She is fast and smooth. I don't usually trust haircut places like this but this girl is good. Thank you!

I've never had an issue with great clips I actually like that they keep the type of cut in their computer system so every stylist has a basic idea of how you want your hair read more

I've been here before & there was only one girl in there that I recognized from the last time I was there around November. The girl who cut my hair this time was pretty nice , BUT I told her I wanted my hair one length in the back and pieces framing my face in the back . I also said " I have layers I'm growing out & I DO NOT WANT MY HAIR AS SHORT AS MY SHORTEST LAYER ! " and asked how much she would cut off to get all the dead ends , she showed me about an inch but over all she cut what looked like 2-3 inches . One side is a good 1/2 inch shorted than the other side . Not to mention the fact that she was training a new girl on OTHER ASPECTS of the store while cutting my hair .. the haircut was $14 , I gave her a $6 tip to make my total $20 . Honestly I shouldn't have even tipped her . Thank god my hair grows at a decent rate ... I should've saved myself some money and trimmed my own hair at home . Lesson learned Two stars for good conversation & the fact that I checked in online so they took me as soon as I walked in . read more

This place is not a good place i didnt check in online never knew to check in online the lady at the front she was the only one there and she checked in for me and people started to come in and they went before me. I asked rhe lady when it will be my turn she told me after them. Why the hell did this lady waste my time there making me wait she should have told me so i dont look like an idiot waiting. No people skills at all. Smh bever will i come back here read more

Went to get haircuts for my three girls and myself. We received hair cuts from Dalia, Zaida, and Imelda. All three did a great job on our hair. If these ladies are still here we will be back in a couple of months. read more

Took my son here to get his haircut. Lady literally took five min to cut his hair. I go to look at my sons hair and it look like a kid cut his hair! I tell her to fix so 30 seconds later she says she's done. I had to stand next to her and instruct her how to do her job. I got so fet up I told here just to forget it. My wife had to finish my sons hair at home. read more

I love taking my kids (9yr old daughter & 2yr old son) to Kailyn. She is a great hairdresser! And she is patient with kids. They always have a great time getting their haicut with her. Thank you Kailyn! read more

Came here for the first time, and I loved the experience and the haircut. The staff is extremely friendly. Will definitely start coming here for my cuts. The wait was short. The cut was done quickly. The cost was low. X10000 read more

Although this store always has a long wait, you can tell the stylist here try their best to get everyone in . And give out gray haircuts! Always reassuring that if we don't like something we can go back to them and fix it :) . Two weeks ago I got my sons haircut by this amazing stylist that had no problem doing his line up in the front , which most places mess up on I believe her name is Kat . And there is another stylist that I always go to for a haircut because somehow my hair tends to grow really fast when she cuts it her name is Yesenia ! I highly recommend to come and try this shop , plus if they can't do the haircut they will tell you and not fake it and try to mess it upany one who complains about these hardworking girls are super picky and try to find ways to get free haircuts which is just absolutely wrong! Very satisfied read more

I have to say I've been pretty happy with my service here, I never have to wait long (even tho I check in there and not via the app) they are good to my son who is autistic... They listen to what we need and my daughter likes to go in for their $5 hair washes while she waits for her brother good deal. read more

Like others have said, the online check in is not accurate. But the inaccuracy is also due to the people having no time management skills. Sweeping floors for way too long and horsing around, it's almost like they are trying to avoid doing more haircuts. After waiting my alotted 24 minutes that I was supposed to wait and it didn't seem like anyone was even close to doing my hair cut, I just left. read more

What an outstanding location. Great Clips is a wonderful place if you're looking to get a haircut specially for men. It's hard for a man to find a place that they feel comfortable with-in this they make you feel very warm and welcome. Came in to get a haircut and they didn't outstanding job. I've been to sport clips in racks cucamonga in the are the worst when it comes to customer-service and what the clients needs are. A big thank you to Maria who did an outstanding job on the haircut that I received. A big thank you to the people and staff there they made you feel welcome they actually put the client's needs 1st and they did what they could to make you feel that you were appreciated and you are priority 1. From the moment I walked into the moment I left their focus was making sure their clients were happy and that was very noticeable. Great job Great Clips you will get my business from this day forward and thank you Maria for doing such an outstanding job read more

Strongly recommend to download the app and check in on the app for an appointment. Ive been here many times and always come out looking like a clean cut stud. read more

Had a great experience with this location, I live right by this shopping center, first time to any Great Clips, I do have my own friend/stylist in the San Dimas area, and this one was a walk in last minute for a shampoo and style, and since then, been there twice already, Dalia, my hairstylist is a very friendly and talented hairdresser, and I love the way my hair look and felt, her technique was flawless, I will come back, even more since I frequent the Starbucks next door, very convenient.... read more

Took both of my kids, 9 and 11 years old, for hair cuts. Both stylists confirmed exactly what I wanted and double checked with me at the end. Will definitely be back. read more

I went inside and waited to be acknowledged. And waited while one customer paid and left. Another person walked in and was acknowledged right away by the girl who had already walked up to the counter TWICE AND IGNORED ME! He was checked in! I mumbled Jesus Christ and LEFT! I've been here numerous times. I've never been really satisfied with the cuts I get but I figured for this price not to expect too much! I WILL NEVER RETUN AND I'D ADVISE ANYONE WHO WANTS TO SPEND A FEW DOLLARS FOR A HAIR CUT TO GO ELSEWHERE! read more

Did a really good, quick job. I checked in online and as soon as I arrived I was taken back for a cut. The girl who did my trim did a very very thorough job and explained to me her process and options I could do in layering. My hair looks and feels so much better. Great place for a quick cut read more