This is a great store with friendly, knowledgeable staff. They go out of their way to help. I'll…read morealways shop here first before going to big box stores.

WOW!!! The remodel and upgrades are amazing, makes for an even better shopping experience. While…read morethere, I was greeted by more than one employee. They were kind and helpful, yet left me alone to shop. The selection of home decor and gift items are excellent, great price points. Well done!

Such friendly and helpful people! I only had to get a forty cent screw but they still jumped to…read morehelp, and then were so genuinely nice when I checked out.

I was trying to put knobs on my cabinets and made several trips to Ace because I could not get my…read moredrill to work. At every turn the customer service and assistance was excellent. Finally I brought my drill in and was given an actual demonstration on how to do what I needed. My knobs are up and look amazing. As a single woman the help and patience was wonderful. Thank you ACE

No mask at all on the woman cashier, not on our way into the store, nor on our way out. They didn't…read morehave either of the things we went for, so successfully avoided any contact with her. The young man helping folks in the aisles was trying, but his mask doesn't fit well, so it's mostly below his nose, sadly. Won't be back, as there are two other ACEs nearby.

I visit ACE often as I live in the neighborhood. It is my go-to place for everything…read more The staff is awesome. Very knowledgeable of their products. I have always received exceptional service. I am so glad I live near ACE on Dixie Hwy in Waterford. They are nice, supportive and extremely knowledgeable.

I'm always surprised as to with this place has to offer. I even once bought a shirt and a belt from…read morehere. But i mainly come here for Hardware . We bought a fan for the kitchen here. It had a light. And the surfaces usually pretty great. This is a very very good Menards . Nice people and a lot to offer. The tools are not too expensive and they've got tools for every need. Into our outdoor furniture as well.

I buy cat food at this Menards. The price after Menards' 11% rebate is about 15% less than what I…read morewould pay at the grocery store. Menards has a lot of items. Their restrooms were very clean.

I will drive by the Lapeer Rd store (which is closer to my house in Oxford) for one simple reason;…read moreemployee attitude. From the time we arrive we were greeted and welcomed by not one, two or three but more employees and it didn't stop there. Went into the lumber area and actually greeted by and assisted us in not only cutting the straps of fresh wood to loading it on our dolly to take to the cutting area. Where another associate was there to assist in the cuts we needed and reload the wood. Best service of any Home Depot around. One note, I am a Pro member and sometimes have to visit other Home Depots, this place is the best by far in customer service. Thank you

Customer service is legitimately lacking at this location, unfortunately. Associate was not willing…read moreto locate an item that was known to be in stock. I worked for Home Depot previously, and it is NOT an option to simply say "I don't know where it is" and leave the customer hanging. UNPROFESSIONAL.

I make a conscious effort to support local businesses instead of the big chain stores and have had…read moregreat experience Two Ace Hardware stores nearby, however, every time I walk into this location there is a nice young man that greets me, but every other associate avoids eye contact, and fails to ask if there is anything I can do to help. The final straw that caused me to write this review was an attempt to return a few items. The associate at the desk was clearly very inconvenienced by the fact that I did not have a receipt and had to look up my membership to find the items in my purchase history. Consistently poor customer service at this location!

My 16-year-old stopped in there to buy windshield wipers today because one of hers broke. She asked…read morefor help because she had no idea how to get it on. They declined her request for help her and instead I got a call from her crying from the parking lot trying to get the windshield wiper on. Most auto parts and hardware stores have better customer service when they have a customer in need.

After a month, they finally fixed my Honda generator. It know it was a hard issue…read more Thanks for the repair. Good job. Started right up. Kinda dirty. They got skills. Highly Recommended

Very disappointing customer service. I needed a simple snow blower tune up. 3 cancelled…read moreappointments over the course of a month due to inability to get parts. No call - just texts stating the appointments were cancelled. Did not seem as though there were any attempts to locate the required parts (which were very common parts available on Amazon for next day delivery). Called a competitor. Snow blower was repaired the next day.

Amazing service the other day, picking up large order on a really hot humid day…read more Monique and Hunter helped me out and they were great! Thank you for the hard work and great customer service!

I was getting 20 rolls of insulation. A team member brought two larger carts to help me. He then…read morewheeled one to the cashier and then offered to help load my van. He was cheerful and helped through the entire process. He made The Home Depot experience exceptional.

A month ago, they charged my husband's credit card $60 AND my credit card $60 for renewal. I have…read morecalled 3 times and stopped in the store (they can't help) and to date have not received a refund. Also, neither credit card is the one on file for pick-up purchases and thy couldn't explain how and why they had alternate credit cards. Zero stars

As most have experienced home remodeling and construction can be an arduous challenge. After…read morecontemplating several alternatives for our home we chose to work with Dillman & Upton primarily considering our initial experience with their designer and our perception of their team's quality Beginning with our first conversation, we believed that our designer provided sound advice and guidance, had valuable experience, was knowledgeable, considerate, thorough, and accessible for advice, suggestions and questions. The designer proved out, thankfully. Interactions with the D&U office staff were overall good. A significant surprise was the assignment of both subcontractors other than D&U's usual team. While it is impossible to directly compare our subcontractors with D&U's longstanding team, our's did not have deep, meaningful, value added experience dealing with D&U schematics, overall design and details. This required or significant involvement of our time to interpret details of the blueprint to affect the design goals. We had to call our designer and adjourn major meetings several times for reinforcement of the construction details. Requesting and requiring that some work being redone and changed to conform with a specific design specifications. We had to be our own advocate for a correct job and request repairs for damages to our home (three walls which require our own sanding, priming and repainting). Most disconcerting we had to be our own on-site project manager. A very important aspect we believe dealing with D&U would have provided. Perhaps D&U will say this is over stated and normal construction angst. However, we do not believe it was completed in good faith, as contracted and representative. It was far more tension to get what we paid for wanted or believe was appropriate. In retrospect we believe that the subcontractors should've been highly versed in D&U design goals and had the ability and desire to fully comprehend blueprints and call D&U directly when necessary to discern and clarify. Is this the best craftsmanship that our community offers? Opportunity for improvement include addressing all of the above concerns. Additionally, the price, documentation and communication regarding change orders must be improved. We recognize that some contractors or self-motivated and completed high-quality work, the first time. At our projects conclusion the project, while painful several times, was mostly completed successfully.

Russell Hardware is a high-end store but with poor customer service and communication…read more We bought 3 drawer pull. After waiting an inordinate amount of time they arrived the incorrect style. We reordered another & waited an inordinate amount of time. Called periodically on the status, requested we be called on arrival - it never happened. WILL NOT PATRONIZE RUSSELL HARDWARE AGAIN.

If you need something special, or hard to find, they have it. Extremely knowledgeable staff, huge…read moreselection of high quality hardware. They are the go to source for custom builders in the area. But they also take care of the general public extremely well. Totally different experience than a ACE or a big box.