McNab's Hardware…read more Came in to find a metric bolt which was hard to find. ACE, Home Depot and Lowe's didn't carry this bolt. Got good help and purchased the needed bolt. Great service. FYI, they also do propane refills too! Highly recommended

Experienced help. Always understand what your talking about...probably heard it dozens of times…read morebefore. Also, the cheapest propane around. Go here first!

This is a great store with friendly, knowledgeable staff. They go out of their way to help. I'll…read morealways shop here first before going to big box stores.

WOW!!! The remodel and upgrades are amazing, makes for an even better shopping experience. While…read morethere, I was greeted by more than one employee. They were kind and helpful, yet left me alone to shop. The selection of home decor and gift items are excellent, great price points. Well done!

I am disappointed in the fact that ACE sells many battery powered electric tools yet is unable to…read moreaccept the same batteries they sell with those tools when it comes time to recycle them.

It's no wonder that all of the big box stores are putting these guys out of business. The store…read morewas basically devoid of customers and. I couldn't get anyone to really help me and when they did they were about as motivated as a sleeping dog that had been woken up from a deep sleep. I even spoke to the manager ...no motivation there either. Perhaps these folks need to take a walk down the street to Starbucks or Home Depot or any number of other places that cater to customers

horrible customer service, would not even help me determine what we had or if they had the fitting…read moreI needed. all around worst experience in the industr.

It is my plan to go here first for any plumbing needs. It's the kind of place where you can take…read morethe part you need to replace and the guy behind the counter can tell at a glance what the part number is and can go get it for you. Another time I took part of the faucet I needed some kind of adapter for and explained what I needed to do, and they immediately went to the next room and got just what I needed. (I'm someone with decent mechanical sense, but not that much experience or knowledge.) Wayyyyy better than going to a bigger store and try to figure things out myself. The time and frustration saved is worth any slight increase in cost...but it even seems like the prices are very competitive. Another time they could not get me a part (I had to contact the manufacturer)--but they gave excellent advice, in a patient, knowledgeable way.

No mask at all on the woman cashier, not on our way into the store, nor on our way out. They didn't…read morehave either of the things we went for, so successfully avoided any contact with her. The young man helping folks in the aisles was trying, but his mask doesn't fit well, so it's mostly below his nose, sadly. Won't be back, as there are two other ACEs nearby.

I visit ACE often as I live in the neighborhood. It is my go-to place for everything…read more The staff is awesome. Very knowledgeable of their products. I have always received exceptional service. I am so glad I live near ACE on Dixie Hwy in Waterford. They are nice, supportive and extremely knowledgeable.

Quick call ahead for competitive pricing on top soil. Pulled in paid. Nice employee loaded and I…read morewas done with item on my list! Always greeted and asked if need assistance finding anything. That is grade A staff!

Went in looking for a specific part. The woman helping me was very rude. Told me no so such part…read moreexisted. I know it does. Dont recommend going here.

My FAVORITE home improvement store is Menards in Bloomfield Hills, MI. This two story gem is by…read morefar better than any HomeDepot or Lowes. In my opinion, HomeDepot is more for construction workers, Lowes is for those looking for better quality and Menards is totally upscale and beats them both hands down. Before relocating from Keego Harbor, MI to San Angelo we purchased 2 ceiling fans for our San Angelo condo. Not sure what happened during our chaotic move, we discovered that one light didn't work after installing them in our condo a month after moving in. I emailed Menards customer service and explained that we purchased them in MI and installed them in TX with no way to easily return/exchange it for another fan. Menards doesn't have a store (yet) in TX. Linda w/Menards customer service took the bull by the horns and within 2 weeks we received not 1 but 2 light replacements for the ceiling fans. Talk about GREAT out of state customer service! Menards is simply the BEST. They could have said "you need to return the defective fan for a refund".

Although not their fault. The special order arrived in a taped up cardboard box with everything…read morehaphazardly dumped into the box. This was a 700.00 router table. I reached out to Menards and have not yet received a response. Arrrrgh!

The greatest hardware store in the world. They have everything, and staff that is helpful and…read moreknowledgable. Always my first stop when I am on a new job. People are saying there is less selection than HD or Lowes, but when it comes to actual hardware, Frentz has a lot more. A huge part of my life for the past 35 years actually.

Great store!! They have a lot of inventory and are very knowledgeable. Good location.read more

Looks like they have new ownership. They added isles. It is completely cramped now. 2 people…read morecannot walk down the same isle now with a cart. You cannot find anything and there is nobody around to help you. The ones working there walk past you like you are not there.

have everything we need, feels local, missed the popcorn on this visit but will be back…read more !

This is an adorable hardware store. They seemed to have recently renovated it and added the most…read moreadorable gift shop area to go along with your typical hardware, keys, and tools. The people here are so friendly and super helpful. I recently found out they have a personalizing engraving machine that you can use on miscellaneous gifts like cutting boards and Yeti drink ware. So we came here to get a couple Yeti items. We found some light lavender cups, one small high ball for coffee and one large tumbler for water and had the best time customizing them. You can do pictures and words and even import your own images and each item took only a few minutes to engrave. So adorable. It was also very reasonably priced and you can even bring your own to get personalized, you do not have to buy it there. They also have a nice variety of BBQ's and even pizza ovens. They even demoed the pizza the other day, it looked and smelled spectacular. This place is located in a very convenient area, easy to get in and out. I love shopping here.

Excellent service. I went to buy the large Big Green Egg . They didn't have one so the manager…read moredrove across town to get me one and delivered to my house by dinner. I highly recommend these guys if you're buying a nut or bolt or a Big Green Egg. Awesome folks !!