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    Greater Chicago Motors

    2.3 (82 reviews)
    Closed • 10:00 am - 8:00 pm

    Services - Greater Chicago Motors

    Auto loan

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    - R.

    So i got the 2018 Mercedes Benz GLA45 with 21k miles. The guy i spoke to Will and Ahmed both shady. Will never really called you back Ahmed will since he's the financial manager. The car came with: a dead battery CEL Rattling in the engine Metal shaves in oil and filter Broken main bearing Went to check it out at a local shop they ran a diagnostic and 6 error codes popped up. Misfires in 1&4 cylinders, exhaust valves, etc. I called them numerous of times and after the 30th i got a hold of my salesman and said the car was "perfectly fine" when it left. Hm sure

    Ziad H.

    Just bought an Audi R8 V10 Performance. My 3rd car in 4 years from Greater Chicago Motors. Smooth transaction as always with great service! Everyone is friendly, the employees go above and beyond for their customers!

    The look on my face when I drive my Porsche Boxster
    Tony B.

    Before I begin my tirade about my crappy experience with Greater Chicago Motors (Mesa, AZ location) I urge all considering doing business with this outfit to read the 75+ "Comments Not Recommended For Review" section. At the end of last year, I was looking for a new "Toy" to enjoy during the summer months and year round here in the Scottsdale, AZ area. I decided on an early 2000's Porsche Carrera or Boxster as this is a luxury sportscar brand that I had yet to experience (I've owned Mercs, Bimmers and a couple of muscle cars previously) and had heard wonderful things about the brand. After about 2-3 months of internet searching, I was fortunate enough to find a number of Porsche candidates here in Arizona as well as a couple in California that would fit the bill. I winnowed it down to five choices (2 Carreras and three Boxsters) and left deposits on four of them knowing fair well that dealers like to move metal at months' end to avoid inventory tax and pump up the sales numbers. I also did not want these sold out from under me as it was year end and a great car makes the best Holiday present than just about anything you could receive. Well, I signed paperwork and left a $500 deposit down on a 2005 Carrera S with Wally Plachcinski at GCM...but, ultimately decided on another car I had a deposit on elsewhere. When I informed Wally of this and thanked him for his help (which was thin at best as I do my best to find out as much about a vehicle before I buy) he told me that my deposit was non-refundable as was stated in the terms of his contract (and a couple of the other dealers I left hard money with). I told Wally that two of the other candidates got the same phone call I was making to him; they were disappointed but understanding. Knowing that I may very well do business with them sometime in the future (I buy and sell used cars often), the other dealers I stepped away from thanked me for the opportunity and tore up my deposit and paperwork; Wally would not. After reading the "Comments Not Recommended..." section of this Yelp merchant (my first Yelp review ever, by the way), I am glad I did not purchase from GCM. I urge all willing to go through the process of dealing with this forgettable establishment to look under every hood, kick every tire and ask the questions that the sales person does not want to give you answers to; this will ultimately give you a pleasant, repeatable experience and you will not just have to settle for a vehicle but an automobile that you will truly love. By the way, ask for the test drive (not even offered to me by Wally as my car of interest was buried within a sea of others) and be aware of the $895 "Dealer Fee" charged to all customers...but never discussed or disclosed until you sign. A $500 loss is easier to swallow than an $895 empty fee, no doubt used to help fund the firms' owners' new boat for the much more finite summers that Chicagoans do their best to enjoy (I wonder how GCM's business practices favor among the good people of Chicagoland??). Happy motoring.

    Second round of repairs on car purchased from Greater Chicago Motors.  Liars, liars!
    PWani W.

    I purchased a car from these folks sight unseen. Found out why folks say don't trust a used car dealer, the hard way. $12,000 of repairs on a car that was supposed to have only 38,000 miles. I later found out that the engine had been swapped and the other business that Greater Chicago Motors owns that does repairs had made a number of shady repairs just to hide damage, using the wrong pulleys, wrong belts, leaky water pumps, faulty superchargers, all kinds of things that were wrong and the car was not drivable. They took advantage of me and when I complained, told me that buying a car is like buying a house, whatever mechanical issues it has are now in me. This is legally not true. In the first 500 miles Illinois requires an implied warranty. These folks are the opposite of trustworthy. Stay away if you value your time, money and sanity.

    Rony S.

    Great dealership! I was in the market for an Audi, the owner himself found me the exact model with really low miles. He went on an extended search nationwide to find it. He also gave me great deal for my trade-in car, more than any other dealer. The is absolutely the best customer service I have experienced buying a car. I highly recommend them.

    I am a 59 year old car enthusiast and I've bought and sold many vehicles. I have a discerning eye and only buy clean, unmolested and undamaged vehicles. This is a lesson to everyone that even someone like me can get duped by an unscrupulous dealer. I would give this dealer a negative rating if I could. Do NOT buy a vehicle from these people. They have a large inventory of high-end vehicles but conduct business like a dealer selling bargain basement cars. Ever see the movie "Used Cars"? That's how they do business. Do your due diligence and read the reviews! Do a search on the BBB website as well. Pay attention to how the owner responds. Tells you everything you need to know. My attempts to speak to the general manager/owner of this dealership were ignored. It wasn't until I made a complaint to the BBB that the owner finally responded. 1. They didn't disclose prior damage, body work, and paint work. 2. Only gave me one key (fob). Car originally had two fobs programmed. 3. They sold the car without having possession of the title which is against the law in Illinois. I purchased a 2016 Audi S8 through Greater Chicago Motors on 11-22-22. I dealt with Wally. The car was located at their Phoenix store. There was no indication of damage on the Carfax and the dealer did not disclose that there was prior damage to the car. An Audi dealer in the area did their "Multi-Point" inspection on the car and the only thing noted was it needed a new battery. They do not inspect the car for signs of prior body repair and they also do not look underneath the car for damage. We flew to Phoenix on the 3rd to pick up the car; unfortunately it was raining, making thorough inspection in sunlight impossible. The car was sitting near the exit door with very poor lighting. I looked over the car as best I could given the circumstances. We left with the car, staying in the Phoenix area to visit family. It wasn't until two days later that the weather finally cleared that I was able to look over the car in the sunshine. I immediately saw signs that the entire passenger side of the car had been repainted and I could also see signs of body work on the doors. I called Wally and asked why this damage wasn't disclosed and was basically told, too bad so sad, you bought it as is. This is a car with 37,000 miles on it with an original sticker price of 146K, not a two-thousand-dollar, 100k mile, cheap used car. I NEVER would have bought it had I known of this damage. After we got home, I put the car on my lift to inspect the undercarriage and found damage to the driver side that looks like it contacted something while it was backing up. My guess is while it was being offloaded from a transport truck. Also, the large splash shield under the engine had so many fasteners missing, I'm surprised it didn't fall off on the drive home. It was also missing a panel. And there was a large colored scuff on the lower front bumper cover. The condition of the paint is very poor and in serious need of a thorough correction. There are swirls, scratches, spots, and other contaminants in the paint that will not wash or polish off. They only gave me one key (fob) despite there being two originally programmed to the car. Insurance companies do not like lost key fobs. Replacements are very expensive and can only be programmed by a dealer. I've gotten estimates of $500-$600 dollars! This should have been taken care of by them BEFORE they sold the car. Before we left with the car I asked Wally for the title. He told me it would have to be sent to Illinois to be transferred to their Chicago store's name since that was where the sale was being handled to avoid having to pay sales tax to Arizona. I took him at his word. More lies. Two months later after MANY phone calls to the dealer, the Illinois Secretary of State Police, Volkswagen Credit, and their own title person named Shirley, I learned they never had the title to begin with, despite telling me otherwise. They acquired the car through a Manheim auction and for some reason, Manheim never sent them the title. Volkswagen Credit/Remarketing, who partners with Manheim, confirmed to me that the title was sent to the dealer on 1-20-23 (seven weeks after I purchased the car). The title was finally issued by Illinois on 1-25-23. Again, it is illegal to sell a vehicle in Illinois without having the title. If you absolutely must have a car they are selling DO NOT buy it sight unseen. PERIOD! Make sure YOU inspect it very closely in the sunlight. DO NOT rely solely on an inspection service or an inspection by the manufacturer's dealership. This applies to any car you buy, but ESPECIALLY for Greater Chicago Motors/Greater Phoenix Motors. DO NOT trust a Carfax, Autocheck, or any other such service. They only report incidents that are reported to insurance companies. If an owner has damage repaired and paid out of pocket, it will never show up. Use your own eyes.

    2016 Range Rover Autobiography
    Jon V.

    Ahmed communicated well, no high pressure sales tactics, and was a man of his word. My 2016 Range Rover had a broken bracket on the running board. He said they would order and replace the bracket. It was on backorder and they found out they had to buy the whole running board, motor and bracket from LR as an entire kit. So they had to spend over $1500 just to fix a bracket, but they did it without giving me the run-around. I hope to buy from Ahmed next time if they have the vehicle I want.

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    Page 1 of 3

    Ask the Community - Greater Chicago Motors

    Review Highlights - Greater Chicago Motors

    “Not only was my salesmen, khayin, really helpful and patient about everything but I dealt directly with the owner, Sam.”

    Mentioned in 9 reviews

    Read more highlights

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    Dick Wickstrom Chevrolet - Sons first new Car

    Dick Wickstrom Chevrolet

    (88 reviews)

    Jared Wickstrom greeted me the first time I went to talk about pricing. Though it was a busy…read moreSaturday and he was multitasking, I was given attention and quotes I requested. Then I got some polite follow up calls from him. That was not the case with another Chevy dealer I visited. Because of the professionalism, I returned to sign a lease on a Volt. Danielle was also very professional. Her relaxed way of closing the deal was artful. I appreciate the calm manner I was treated compared to sharks in some dealerships that pressure incessantly. Thank you for the car and advice. I'll be back for oil changes. Jimmy

    My experience with Wickstrom, particularly with Tony H. and Terrence, is the only time I have ever…read moreleft a dealership feeling like I wasn't being pressured or pushed to be upsold on things. Tony is incredibly knowledgeable and clearly has been doing this a long time. Tony went over all my options, explained the benefits of anything that was additional costs but did not push me to go for anything just because. He was able to find the exact Trailblazer I wanted, with the upgrades *I* chose myself based on his expertise. This was my first time buying a new car, and I could not have had a better experience! Terrence showed me all the ins and outs of the tech in the car, and helped me get all my apps and apple car play set and ready to use once I drove off the lot. Everyone in the dealership was personable, professional and all around great. I can't say enough good things about my experience here. I will definitely be recommending Wickstrom and their team to anyone who is looking. Even today, I gave my praises to a coworker who was looking for a car!

    Active Auto Sales

    Active Auto Sales

    (23 reviews)

    I have good experience with Active Auto Sell I buy chevy…read moreavalanche 2003 and car still drive good I also recommended place to my father and he buy mazda cx7 2007 as well definitely come back to you guys

    What this company does is illegal and come Monday morning I will be reporting them, filing a…read morecomplaint with all 3 credit bureaus to remove their inquiry and contacting the better business Bureau. I walked in and looked at a 2007 jeep which I was told was 11,000. Came back the next day and told them I want to put down only 500, my credit isn't the greatest but wait till you see this break down. Ok jeep 11,000 Down payment 500 I'll be financing 10500 at 20% interest Add 300 tax title plates Interest comes out to 2100 Which would mean my payment would be 280.43 x 46 months Try again this is what they tried to sell me on. Your credit is bad it's tier 2 not tier 1 I need to put down 2000 dollars my payment will be 370 x 46 months.....how is it I owe more for putting more money down??? Say I put 2000 down Now I'm finacing 9000 at 20% Which is 1800 Say 300 tax title lic etc Brings us back to 11000 Which means my payment would be 239.13 x 46 months. What they are doing is the oldest scam in the book now if the finance company is in on it....well we shall see when I notify the authorities. What they tried to charge me was 17020 2000 down Interest 3004 370 x 46 months. What they are doing is illegal. It's called bait and switch.

    New Wheels

    New Wheels

    (14 reviews)

    I purchased a 2021 Audi Q5 from this dealership based on the advertised features and condition of…read morethe vehicle, specifically including Apple CarPlay, Bluetooth connectivity, navigation/online functionality, and a properly functioning Audi MMI system. Shortly after purchase, I discovered the vehicle has significant electronic and infotainment issues that were either undisclosed or not properly inspected before sale. Issues identified include: * Apple CarPlay does not work at all * Bluetooth/device pairing is nonfunctional or unreliable * Navigation and online services cannot connect * SiriusXM song/title display continuously blinks on and off * The MMI system repeatedly displays "No data connection could be established" errors * The vehicle appears unable to properly establish network/service connectivity * System resets/factory resets fail with "The system could not reset" errors * The vehicle still appears tied to a previous user account ("Amy Forster has remote access rights"), indicating the system may not have been properly cleared/reset before sale * Multiple warning/error messages appear relating to online services and connectivity * Audi dealership evaluation indicated missing hardware/components related to connectivity/MMI functionality I specifically took the vehicle to Audi for evaluation because the dealership initially suggested the issue was minor and "probably just a switch." Audi advised that the system appears to be missing required components/chips necessary for proper connectivity functionality and estimated repairs could exceed several thousand dollars. When I contacted the dealership and asked to speak with a manager, the situation was downplayed despite the seriousness and extent of the issues. I was then scheduled for an appointment at Addison Auto Clinic on Tuesday at 8:30 AM -- notably after the dealership's stated 10-day warranty/guarantee period. This timing is extremely concerning and gives the appearance of intentionally delaying inspection until after the limited guarantee expires. Additionally, I was never offered an extended warranty at the time of purchase, despite the dealership now suggesting these costly electronic failures are my responsibility. Had these issues been disclosed beforehand, or had I been informed that major components may be missing or malfunctioning, I would not have proceeded with the purchase under these terms. This vehicle was advertised and sold with features that are currently unusable. The system also should have been fully cleared/reset prior to resale. The fact that another individual still appears associated with remote access rights raises further concerns regarding the dealership's inspection, preparation, and disclosure practices. At this point, I am requesting: * Immediate resolution and repair at the dealership's expense OR * Reimbursement/compensation for necessary repairs OR * An appropriate remedy under consumer protection laws for a materially misrepresented vehicle sale I have documented the issues with photos/videos showing: * Connectivity failures * Failed system reset attempts * Warning/error messages * Nonfunctional online services * Prior account still linked to vehicle * Ongoing infotainment malfunctioning Selling a vehicle advertised with features that are unusable or potentially missing required hardware is misleading and unacceptable. I am preserving all documentation for submission to consumer protection agencies, BBB, Yelp/Google reviews, and any further legal or regulatory action if necessary.

    Let me start with. Do not go to this business if your looking for a deal. Read their reviews on…read moreYelp and the BBB. Someone I know was very disrespected there and that is no way to treat a female or anyone. Very disrespectful staff and they are not able to answer questions about their own dealership that make sense.​

    Greater Chicago Motors - car_dealers - Updated October 2026

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