I purchased a 2017 Kia Soul from this location 11/09/18. My prior car wasn't going to last much…read morelonger, so after having to have the front brakes serviced & getting a long list of other repairs that I "should really address" I started researching what my next car was going to be. My sales coordinator was Rose, she was a joy to work with, as were Tim & Tim, the 2 gentlemen who assisted with the financing. All 3 of them are very personable, customer oriented & know their stuff. All my questions were answered to my satisfaction, everything was thoroughly explained. The monthly payment was a little more than I wanted to pay, but for what I got, it's well worth it. I loved the fact that I didn't need to haggle to get a great price, the price you see on the website is the price that you pay, but keep in mind that's before all taxes, fees, & any extras that you want are added on. For the test drive, I took the car to my mechanic, who checked the car out thoroughly, the car passed with flying colors, with a couple of minor issues that were addressed before I drove off the lot. I can honestly say that in all my years of buying cars, this was the easiest, most pleasant car buying experience that I've ever had. I highly recommend Hertz Schaumburg.

There are pluses and minuses. By far the best car buying experience we have had. Super simple…read moreprocess, very fair prices and super nice staff. However as we were told by our sales rep they only have 1 guy who does the finances. This causes a huge backup if there is literally anyone else there trying to buy a car. We were there from 9:30am to 2:30pm. While buying a car is a process, it's not a 5 hour process. Esp since there is no haggling involved and we had the car we wanted picked out. By the time we were able to sign our contract we were already in a huge hurry So we had to rush the most important part of the whole thing. We carved out 3 hours, were fine with 4, then started to get annoyed and anxious at 5 We also noticed an interior light wasn't working during our test drive. The sales rep mentioned they would have someone swap it out but by the time we left it was still out. Either they forgot, or somehow in 5 hours had no time to swap out an interior lightbulb. They did end up changing it a few days later though We would defiantly go back and recommend to friends. Just make sure to bring lunch haha

We were coming to this dealer several times but the last visit we were very dissatisfied, they…read morechange the whole leather seat cover for drivers seat ,it was not covered by infinity manufacter, so they offer us a favor and did it on their cost which we appreciate it a lot ,its just the job was done very poorly leather was was not pulled tight enough on on the top of the seat ,it was all wrinkled ant aired ,we called and asked how it can be fixed they said wait a month, leather should shrink ,which was hard-to believe any way we waited 2 monthes and there was no change at all, I called again they told to stop by but I already felt they are not happy to deal with it ,we'll they knew they did it bad ,we stopped the next morning, they were not helpful at all I can say even were mean ,offered to steam the leather with no guarantee it will fix the wrinkles and on the top we have to pay now,we left just saying thank you for good service ,the point is if you offered to help customer doing a favor at least do it right nice job and don't make it to look worst than it was before ,so now we have 2024 very low mileage and all loaded infinity with ugly driver seat ,from such a luxury car dealer you should have a better service,we have 3 infinitys but we would not go there anymore

Carlo A is the best service advisor I have ever dealt with, very satisfied with my visit to a new…read moredealership regarding some issues I had with my vehicle

We purchased a 2013 Audi A5 Quattro Prestige on April 4th with Signature Auto Enterprises, sales…read moreguy Pat Kumar. We have been going back and forth trying to reach the owner who had told Adam the sales manager, we would be hearing from him. This went on all day Thursday and Friday with absolutely no call back from him, we have made multiple attempts. Our vehicle had the oil light come on, April 7th, we went to get a 150-point inspection done, then with Pats advice, went to get a second opinion, a 300- point inspection with a repair shop more accustomed to Audis. Pat told me it wasn't necessary to procced with a 300-point inspection, but this I found strange and did anyways. The car is now sitting and not being driven, at the repair shop They found both front axles need to be replaced and there is an active oil leak from a valve cover and is unsafe to drive because it can risk engine damage. This is not minor wear and tear and an active oil leak from a valve cover right after purchase absolutely falls under an implied warranty issue that I signed the day of purchase along with Pats words telling us, "By law you are absolutely covered if you leave and something major happens." (Referring to the implied warranty.) We are looking at about $4100-4200 worth of parts and labor for these issues and by law I am covered under the signed implied warranty. I need to have the phone call to us that we keep being told we are going to receive from the owner. Our mechanic has tried to reach out several times, along with us. I find it very disappointing and odd that this owner claims he is going to call us the customers who is having an issue and not even have a conversation with us. Extremely unprofessional. If we cannot resolve this promptly, I will be filing formal complaints with the Illinois Attorney Generals office along with the Illinois Secretary of State and Federal Trade Commission, as well as pursuing additional legal remedies. One of two things, take the vehicle back or pay for the necessary repairs. Hopefully we can resolve this matter quickly without any additional outside sources.

signature Auto Enterprises took advantage of my daughter. She had gotten her settlement and looked…read moreonline Volkswagen Atlas sold her a Volkswagen $13,000 cash money we bought it February 9, 2026 and March 8, 2026 the motor blue and I know for a fact that they knew something was wrong with and they are not willing to try and help my daughter. They and that was it. I am very disappointed. They are trying not to own up to the fact that they sold her a bad a

If I could leave no stars I would my year make & Modle is…read morefor sale in Elgin for over 7,000. & I was offered 900, the F&I guy is a crook who said his name was Heffa so he is the boss 2 thumbs down for the boss. I came in Thursday evening let him run my vin said to the salesman I need to get to a dinner with friends & if he could send me numbers tomorrow. I was asked to come in for pictures of my car before they would give me numbers. By the way asking so much less than my same car is for sale on cars.com the gave me a price of 900 & wouldn't pull the car up I was looking at to make sure all the warnings lights were off until they showed me the low ball I was offered. The poor salesman winced before saying it! So F&I guy is a crook & DONT know if this was Brian B who wants repeat business. Maybe because I'm a single woman or maybe because I'm from out of state they wanted to fraud me not sure but DONT BUY FROM THIS DEALERSHIP Follow up F&I guy called me still no name & I gave him an ear full of unbusiness like conduct that I received! I pretty much told him give me a fair deal or don't call me back. I bet I don't hear from him.

DO NOT BUY FROM THIS PLACE!!!! They are crooks!!! They take your money with all these promises…read morethat the vehicle has been gone over and is in good working condition and then when it's not you can't reach anyone!

My sales experience with Ahmed, at Greater Chicago Motors, was great. We spoke on the phone several…read moretimes over the course of a few weeks. Pre-purchase inspection at a local BMW dealer was coordinated by Ahmed (and paid for by me). Once we agreed on the small repairs to be done, I provided a deposit and signed a bill of sale. Two weeks later, I flew to Chicago to pick up my 2006 BMW Z4 M Roadster and drive it 1,200 miles back to Virginia. The GCM warehouse is like an amusement park for car enthusiasts (Ferraris, Mercedes, Corvettes, etc.)! The test drive was enjoyable, and the whole experience was low stress.

I made the mistake of not checking these reviews. They are the most classical scammers…read more The car they sold me Oil leakage One missing wiper Four unusable tires All fluids in bad condition Dead battery. All interiors severely damaged Even the record said no accidents there were many pieces painted by a bad body shop Half of the car is deteriorated by the sun. Sticky bottoms One buffer exploded The sales person William natal. Indecent to a max