I am so grateful for Dr. Donaldson and his staff! Being a singer, it was so important to me that I…read morefound the best care possible, and this office definitely checked all the boxes! Dr. Donaldson and Mirna did a great job of soothing my anxieties and making sure I was completely taken care of. I'm so thankful he's put me on the road to recovery and I can start singing again. Thank you all so much!!

I was told on September 23, 2025 I needed a surgery. It is now may 26, 2026 absolutely nobody has…read morecalled to schedule my surgery. Regardless of insurance it does not take almost nine months the schedule a procedure. I've called and been told a message is being sent to the surgery scheduled, I've called and been told a message is being sent to the office manager and to expect a call back, I've called and been told the practice manager is getting involved and I'll be hearing form them. Not a single one of these things have happened. Getting ahold of some at the practice is impossible. I don't even know if my referral is active. I'm not even sure if the doctor is taking my insurance. DO NOT COME TO CALIFORNIA HEAD AND NECK. If you're pcp refers your here have your referral redirected immediately. Don't wast your time. Doctor Banthia couldn't even be bothered to explain a procedure, he told me to scan a QR code on a brochure then told me to use AI.

I cannot give Dr. Banthia enough compliments! He performed my rhino/septoplasty and his work is…read moresuperb, he is a natural artist. His bedside manner was the first attribute that gave me comfort in deciding to proceed with the surgery. He is extremely knowledgeable, caring, and thorough. His attention to detail is impressive. During my first post-op appointment, I felt nervous and unsure and his demeanor and professionalism quickly put me at ease. Although he runs an extremely busy practice, he recalls details about my individual case and is able to provide me specific explanations that make me feel valued as a patient. Dr.Banthia is the absolute best and I would recommend him to anyone!

I live in the Temecula area and I am looking to have an upper Blepharoplasty (eye lids). I already…read moresaw several other surgeons in the area for consults. Every quote was for $2995 in office under local anesthesia. I saw Dr.Banthia at the Murrieta office which is mainly a ENT office, not the typical Med Spa/Plastic Surgery office vibe. After the consultation he told me his patient care coordinator Denise out of the Carlsbad location would send me a quote. She did and for the upper bleph quoted $4299 which is $1300 more than all of the other surgeons for the same procedure. I initially thought she was quoting with general anesthesia and maybe that was the cost difference but no, Denise never replied when I questioned why such a significant cost difference. Beware they are price gouging, this is not industry standard pricing for an in office procedure without general anesthesia

I went in for an evaluation on hearing loss and it turned out that I have about 16% losses…read more Excellent consolation and review of the details. Staff is friendly and receptive.

My mom had to go see Dr. Kalkanis today for ear infection and she came out so pleased. Dr. Kalkanis…read moreand his audiologist were so funny and my mom said they had excellent bedside manner. His staff is very friendly, response and very helpful and organized. I'd recommend anyone to go there. This is not the first time I've been there and both times they were amazing. Keep up the good work you guys do excellent taking care of the community.

Had a test done at TVH per Dr. Ruiz .. Contacted office via…read moreemail and phone several times no response.. unexpected result , Shame on U.........................

I have been contacting the office for a few weeks now and can't get anyone to respond…read more I'm a veteran trying to pursue help through the VA but I need my medical records. I have called, texted, and sent emails. I am asking for very little... the resolution is a 2 minute phone call. The fact that I'm not worth two minutes is a bit frustrating. Patients deserve better. I will probably never get a response so I will have to start this process all over again with new VA doctors. Don't do this to the next person please...

Dr Matthew Leach, MD is amazing and I highly recommend him. (Otolaryngologist)…read moreI had polyps removed and septum corrected. Never had to use more than Tylenol. No bruising after procedure and no complications. Office very helpful and patient.

From the owner: We are dedicated to providing unparalleled comprehensive, cutting-edge medical and surgical…read morespecialty care to pediatric and adult patients affected by ear, nose and throat (ENT) disorders. Our practice strives to demonstrate compassion while maintaining high reliability as we aim to fulfill a superior patient-centered experience. We thank you for the opportunity to be a part of your healthcare team. We are proud to offer our patients unparalleled audiologic services, from comprehensive diagnostic hearing exams to custom hearing aids with the goal of improve their quality of life by ensuring healthy hearing. Our Clinical Audiologists work alongside our ENT Physicians in both locations.

We specifically changed our insurance in order to become Dr. Lily Phillips' patient (Murrieta)…read morebecause in her statement bio she mentioned being a "functional medicine" doctor. We are very much in agreement with that form of medicine (Blue Zones), which looks for cause, rather than throwing a pharmaceutical at the symptom, and looks for natural ways and supplementation to heal the body! We are quite happy so far. We've had no problem reaching the appointment desk and scheduling appointments. The Athena Health website has been great for asking and receiving timely answers to questions I've had. The onsite lab has also been extremely helpful. Only one thing that others have mentioned in their reviews is that online questionnaires were not logged and once at the appointment, we were asked to redo it, which was bothersome. Overall, the care we've received has been wonderful! Dr Lily is awesome and we hope to continue here for many years to come!

Highly recommend Grace Family Health, and everyone in my family feels the same…read more Great physicians and staff that are professional, passionate, thorough, knowledgeable, thoughtful, and caring. Tiffany, Brenda, Olivia and Rosa provide a service that is difficult to find. I trust them with health.