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    Green Acres Pet Ranch

    4.6 (16 reviews)
    Open 8:00 am - 6:00 pm

    Services - Green Acres Pet Ranch

    Pet boarding

    Bath and groom only

    Full grooming

    Green Acres Pet Ranch Photos

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    We have an 11-month-old puppy and left him here for 8 days over spring break while we were away with family. When we picked him up, he was yelping in pain. We immediately noticed puncture wounds on his nose, dried blood, and significant swelling. He wouldn't let anyone touch his nose or snout without crying out. We took him straight to the Pet ER, where the veterinarian confirmed he had bite wounds on both his nose and inside his mouth. Based on the scabbing, the doctor estimated the injuries were 3-4 days old. We were never notified that our dog had been attacked. We reached out twice during our vacation to check in and were told "that he was tired and misses us, but all is good".  When we contacted Green Acres, we asked for a refund and for them to cover the medical bills. They agreed to refund the stay; which we appreciate given the circumstances, but refused to cover any medical costs (roughly $1,000). When we asked what happened and who was supervising the dogs, we were told it's "impossible to watch the dogs all the time." We were also told they would review camera footage. It has now been over a week, and we still don't know what happened or which dog was involved. When I followed up again, Michael said he still had more footage to review and could not identify who was responsible for supervising the dogs at the time. He also stated that if he determines which dog was responsible, he would contact that dog's owners and ask them to cover the medical bills. I told him that this is not how I would run a business. As the owner, he should take responsibility and cover the costs, then seek reimbursement from the other party if necessary. At the end of the day, we should have at least been notified that something was off. It's hard for us to believe that no one saw the swelling on his snout, when that was the first thing we noticed when we picked him up. We would have happily had a friend go pick him up and take him to the vet to get checked. Our overall impression: Michael is a kind person, the facility looks nice and has plenty of land for them to run and play, but the dogs are not closely monitored. You are required to sign a waiver, so if your dog is attacked or injured by another dog, the responsibility falls on you. We had planned to bring our dog back in the future, but after this experience, we will not be returning.

    Kat A.

    We had our dog stay here for a day to get acclimated to the ranch for test run in hopes that we would have her stay a week through the holiday. Sadly, our dog was attacked by another dog and we were not notified until pick up time hours later. I don't recommend this place for any owners purely for the lack of safety and communication. Our pup required stitches and two hospital visits so far. Please be advised prior to bringing your animals here. Update: my husband informed me that Mike was compassionate and caring in regards to the situation. In addition, had already made changes to ensure better safety for the dogs and was receptive to feedback.

    After a long day!

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    24 days ago

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    2 months ago

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    2 months ago

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    1 year ago

    Takes great care of our baby. Fantastic facilities. We have used day care, and week long boarding. Perfect experience all around.

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    2 years ago

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    1 year ago

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    5 years ago

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    2 years ago

    Love it, would definitely use this place again. The guy is very kind and clearly cares about dogs a ton

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    4 years ago

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    Review Highlights - Green Acres Pet Ranch

    I confirmed with Michael to see if he was ok with doing all those drops and he said of course!

    Mentioned in 11 reviews

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    PetSuites Round Rock - Gracie getting some love from the staff during playtime

    PetSuites Round Rock

    (53 reviews)

    PetSuites Round Rock always seems to have availability for our dog. They seem to care a lot for all…read morethe pets and the service has been great in terms of communication and friendliness. I haven't had any issues with any reservations I have made in the past, pet drop-off has been quick and straightforward as long as you have completed all the pre-work online (pet eating schedule, medication, etc). One of the main reasons why I love this place so much is being able book a reservation only a few days prior to that date and therefore not having to worry and plan months in advance to get a spot for boarding like at some other places.

    My daughter has been boarding her dog here since 2022. In that time, she has NEVER requested…read moreindividual play for him (it costs extra). This past July she boarded him for 7 days and, again, did NOT request individual play for him. However, when she went to pick him up, they had charged her an extra $126 for individual play. She called and asked why they did that, and the girl she spoke to to confirmed that none of her paperwork said anything about her requesting that additional service, but since the service was performed she owed the money. She called back and spoke to the manager, Cody, and he also confirmed that nowhere in any of her paperwork did it show that she requested this additional service, but since the service was performed, she had to pay. This is mind boggling to me that this business (basically) admitted that THEY made a mistake and that SHE has to pay for it! Shame on you Pet Suites. You don't make the customer pay for YOUR mistake. Check your invoices everyone. Pet Suites is trying to collect more than they're owed.

    Green Acres Pet Ranch - petboarding - Updated September 2026

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