I would suggest you check with your insurance and make sure they have a good relationship with…read moreRestoration 1 before contracting with them. My experience was a negative in that, in my opinion, they will upcharge and then negotiate down with the insurance company. This added another level of stress for us in an already difficult situation. The initial work was good, Dean was thorough and professional, but I should have noticed something was not right because, during the demo, they wanted to rip out our tile floor (we're on a slab) but there was no evidence that water had gotten that far, Dean just said "well, your insurance will pay to replace it" but I said no because it DIDN'T NEED TO BE DONE! Once the work was done, he became a bit difficult - would not give all the info my adjustor requested, which caused a delay in our re-construction because he then needed to do an in-person inspection due to the lack of info from Dean. This put our start date out (coming up to the holidays) which ended up delaying our construction into and past Christmas. I had also asked to be copied on all correspondence with my insurance, but that didn't happen, I finally had to get firm with them and got copied on all the invoicing. Initially, we had a $5000 difference in what was billed vs. what the insurance would agree to - a third party review decided that the small amount of mold that had started to grow (we caught the leak early) did not rise to the category charges that Resto 1 was charging, so we were looking at having to pay the difference out of pocket. Ultimately, they all agreed to meet in the middle and we were left whole but it was not a good experience. So, I suggest that you monitor ALL of their activities, take lots of pictures and document what work they do (or don't do) so you have some ammunition should you run into a similar situation.

My name is Dave Wallace in Colorado Springs, Colorado. Restoration 1 has been working on my really…read morebadly flooded basement. The crew of David, Derrick, Marilyn and Matthew have been working so hard. They are just great! Such professionalism, caring and concern. I hope Restoration 1 knows how important it is to represent a company with the public. These individuals are top of the line representative workers of your company. Much praise for their dedicated hard work. I will recommend Restoration 1 largely because of your staff. Like these folks. I am so relieved, in midst of this trial, to have help like this. Thank you!

12/2/20 update: They contacted my sister and made things…read moreright with the check incident, which was the right thing to do. Thank you.

Do not use this company if you expect consistency. I had a very good experience the first time I…read moreused them but the last three times that I have tried to book an appointment with them they have changed or canceled at the last moment, sometimes with not so much as a courtesy phone call or text to let you know that no one will be showing up. Bad scheduling practices make this company completely unreliable.

This is the second job this past month that we've hired Darren and his team at Classic Floor Care,…read moreand once again, they did an outstanding job. A couple of weeks ago, they professionally cleaned our three bathrooms--showers, counters, and floors. Today, they stretched and professionally cleaned our carpet. We are so very pleased with the quality of their work. Thank you, Darren--you're a stand-up man. We truly appreciate you and your team.

I just had my home tiles, which are all travertine flooring, professionally cleaned, polished, and…read moresealed, and they look brand-new! Thanks to Darren and his team for the excellent service--quick, thorough, and done in half a day. Highly recommend 'Classic Floor Care'

JCL did a beautiful job tiling my kitchen floor. They were on time, very polite and careful. They…read moredid it an immaculate job, paying attention to detail and taking great care of my home. Highly recommended for any of your flooring needs, I will be hiring them for my bathrooms next. I wish them all the best for the future!

We bought a fixer-upper, but since the house is old, the smell persisted no matter how much we…read morerepainted or scrubbed the floors. So, we decided to get new flooring. JCL handled the demolition, reinforcing the subfloor, and vinyl installation, and we are so satisfied. Now it smells like a brand-new house. I highly recommend them.

Óscar was very polite,gave me a rough estimate of the carpet ,which I think price is fair enough…read more I hope to visit his location,installation once I am ready .

Oscar and his daughter Evelyn were very easy to communicate with throughout the whole process. I…read morehad just purchased a townhome where the seller installed new carpet, but with a dog that sheds a lot, I quickly realized carpet wasn't practical. I needed it removed right away and replaced with LVP flooring. Oscar gave me a very fair price and moved quickly. He removed the carpet himself and had the LVP flooring installed the very next day. Because of their fast and efficient work, our home was ready when we moved in just two days later. The team was professional, courteous, and very understanding of my need to expedite the job. The quality of the work was excellent and the whole process was smooth. Great service, great value, and great workmanship. I highly recommend Oscar and his company!

Great job and great price!…read more The owner Michael is a super nice guy and very helpful. I posted my need for flooring on Yelp and had several companies respond. Michael had the best price and there was something about the way he communicated that told me he was genuine. I wasn't wrong. We needed about 1200' of carpeting removed and new laminate flooring installed. They did a really great job on the flooring. If the need arises I will use them again. I don't think pictures would be helpful so I'm not posting any.

I found Michael on yelp and couldn't be happier with the estimate process, price, quality and…read morecustomer service! I've rarely met such an honest and friendly team, who really seem to want to do good work at a fair price. I will work with them again.

great service helped me even though the warehouse was closed. saved me days of a headaches. really…read morerecommend Tecsun Building Products company again great customer experience appreciate them and their team.

Yes would recommend this place. The staff is helpful and kind and more importantly the floor is…read moregood quality. Whatever you're looking for they have!!!

After a slab leak in our kitchen, we had to replace the engineered hardwood flooring throughout the…read moreentire first floor because our existing flooring had been discontinued. Before finding J&L Innovative Flooring, I had already met with four different flooring companies for in-home estimates and had a good understanding of the costs involved. I was actually planning to hire another contractor. On a Friday afternoon, I called J&L Innovative Flooring and spoke with Larissa, the owner. She was out of town until Tuesday, so I honestly told her I didn't want to waste her time since I had already received multiple estimates and was leaning toward another company. She completely understood but offered to give me a general estimate and explain her scope of work over the phone. Shortly afterward, Larissa texted me a detailed estimate and outlined the work she recommended. I then spent time reading through the company's reviews and found countless satisfied customers. That convinced me to schedule an in-home consultation, and our family is so glad we did. When Larissa came out on Tuesday, I asked countless questions about floor preparation, moisture barriers, moldings, transitions, and the installation process. She answered every question thoroughly and emphasized doing everything according to the manufacturer's installation requirements and warranty. It was immediately obvious that she has extensive knowledge and experience. Unlike many contractors--including one I had previously hired--she wasn't interested in taking shortcuts to save time or money. Just by inspecting our existing floor, she recognized that our concrete slab would require leveling. She assured me that concrete leveling (within reasonable limits) was already included in her estimates at no additional charge. That level of honesty and professionalism immediately earned my trust. Our project also had some unique requirements. We needed the installation completed in two phases because one room was being used to store appliances and furniture. I also wanted to use the same flooring system that had protected our home during the slab leak: Bostik MVP4 moisture barrier with Bostik Best adhesive. Although many installers now use newer systems,this was the system I trusted most and to me worth the increased expense. I also wanted to purchase the flooring materials myself because of an existing relationship with a flooring supplier. Larissa happily accommodated both requests. She even contacted several of her own flooring suppliers to make sure I was getting the best possible pricing. She ultimately matched the same discount (never told her the price)I I was receiving on the engineered hardwood and secured excellent pricing on the adhesive and moisture barrier. It's clear she has strong relationships throughout the industry and genuinely looks out for her customers. Her knowledge on various flooring manufacturers is truly amazing. Most flooring contractors will push u into a certain wood manufacturer that they could make the most commission on but with Larissa u can choose whatever you want and she will try to get you the best deal. For the installation, Larissa assigned Enrique, who has more than 20 years of experience. From demolition to floor preparation, installation, and baseboards, Enrique worked with incredible care and precision. He carefully protected our kitchen cabinets and preserved our bullnose stair nosings instead of taking the easy route and replacing them. Our slab required extensive leveling and sanding before installation. Enrique took his time to ensure the subfloor was perfectly prepared and thoughtfully selected the best-looking planks for the most visible areas of the house. That level of planning and attention to detail is something many installers simply don't do because it takes extra time. One thing that really stood out was that Enrique hand-wiped every single plank after installation while working on his hands and knees. That's over 1,600 square feet of flooring cleaned one plank at a time. Watching that level of dedication was truly impressive. Throughout the project, whenever an issue came up, Larissa immediately found a solution. At one point I forgot to order the T-moldings from the flooring manufacturer, and they were on backorder for two weeks. Rather than delaying the project, Larissa leveraged her network to have a custom T-molding made and professionally stained within just two days. It's rare to find a contractor who is knowledgeable, honest, responsive, and genuinely committed to doing things the right way. Larissa and her team exceeded our expectations from start to finish. If you're looking for a flooring contractor you can completely trust, I highly recommend calling Larissa at J&L Innovative Flooring.

We found J&L Flooring through a referral from the company that remodeled our stairs, and we're so…read moreglad we did. Their network is now 2-for-2 when it comes to quality, professionalism, and outstanding customer service. Larissa was an absolute pleasure to work with from start to finish. She made the entire process easy with her excellent communication, responsiveness, and attention to detail. Our project included replacing carpet with a beautiful 45-degree pattern laminate in one bedroom, removing the carpet in our hallway and installing matching laminate, and upgrading the carpet in four bedrooms. What impressed us most was the seamless transition between our newly remodeled stairs, the existing flooring, and the new installation--you truly can't tell where one ends and the other begins. The craftsmanship was exceptional, and the entire project was completed in just two days. We couldn't be happier with the quality of both the products and the workmanship. Larissa also referred us to a painter, and that experience was just as fantastic, which speaks volumes about the quality of the professionals she works with. If you're looking for a flooring company that delivers exceptional results while making the entire experience smooth and enjoyable, I highly recommend J&L Flooring. Thank you to Larissa and the entire crew for your outstanding craftsmanship, professionalism, and excellent customer service. We truly appreciate a job well done!