I've used Green Carpet Cleaning twice now, and both experiences have been outstanding. The first time was for a couch that had definitely seen better days. I honestly wasn't sure it could be saved but JJ worked absolute magic and made it look brand new. Clean, fresh, and completely revived. When my tenants moved out after five years, I didn't hesitate to call them again. The carpets needed serious attention, and once again, GCC delivered. The 5 year old carpets looked amazing. Deeply cleaned, refreshed, and far better than I expected after that much wear. Saved me a lot of money to have not had to replace. I also had some very stubborn driveway oil stains that needed to be addressed due to an HOA complaints. Jonathan went above and beyond. It was raining the first day, which made the stains hard to see, but he still came out multiple times to properly treat and re-treat the driveway until it was done right. That level of care, persistence, and professionalism is rare. Jonathan is knowledgeable, thorough, and genuinely committed to doing quality work. Green Carpet Cleaning is reliable, detail-oriented, and clearly takes pride in their results. read more

Green Carpet Cleaning Pros - Carpet Cleaning Near Me - Las Vegas, Nevada

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I initially had concerns about the pricing approach and upselling tactics when I booked the driveway cleaning. I'm updating my review because John, the owner, personally came out and took full responsibility. He handled the job himself, using his own chemicals, and worked hard to remove the stains. I really respect how John took action, listened to my concerns, and made it right. While I still think the initial process could be clearer, I do respect John's integrity and quick follow-up. I wouldn't hesitate to give them another chance if needed. I respect a business that understands accountability and works hard to achieve customer satisfaction. read more

Green Carpet Cleaning Pros - Transmission stain after pressure washed - Carpet Cleaning Near Me - Las Vegas, Nevada

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Amazing company... after MANY years, they've remained consistent! Recently did a job cleaning the carpets and tile at my mom's rental property! The floors looked brand new again. The team was professional, punctual, and extremely thorough--they took their time to ensure everything was spotless. They were also very courteous and respectful of the property, making the entire process smooth and stress-free. Great customer service, fair pricing, and top-notch results. Highly recommended for anyone needing high-quality carpet and tile cleaning. read more

Green Carpet Cleaning Pros - Before - Carpet Cleaning Near Me - Las Vegas, Nevada

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Shady business from beginning to end. They tell you a cleaning 1-2 rooms is $49 on their website and then charge you $159 in person. They don't ANSWER THE PHONE. I've called many times over multiple days and they don't pick up. The schedule feature on the site straight up doesn't work. Do not even risk it on this place and don't trust these paid for reviews. read more

Green Carpet Cleaning Pros - Carpet Cleaning Near Me - Las Vegas, Nevada

We worked with Ray. Honestly, we were so impressed by him and how he represented the company so well. We will be using them again in the future. We can't saying anough good things about how much better our place smelled, how the product is safe for our kids and pets, how we just simply appreciated being around someone who takes pride in what he does and treats others with kindness. I highly recommend this company to anyone looking! read more

Green carpet cleaning pros did an amazing job! They were punctual, professional, and transformed my stained carpets to look brand new. The team worked quickly, left no mess, and the pricing was fair. My home now smells fresh, and I'm thrilled with the results. Highly recommend their services! I also have used them multiple times already due to many accidents either my kids or pets have made. Thank you again!! read more

Well, It started off as they did not have a long enough hose to reach our Condo on the initial appointment. After that, they told us we may need to wait over the weekend to get this done, (I was not happy) as a certain truck was not available at this time. With in 1 hour, I received a call saying they will be coming back to get this done for us with multiple trucks. They did exactly what they said, they came back and got the job done. This company and its owner went above and beyond to keep us happy. We were more than satisfied with the level of service they provided. I really wish more business's had the devotion and expertise like they did. 5+ stars from us!!!! Thank you for providing great customer service!!!! And our carpets look amazing!!!! read more

Had Travis at the house today to clean the garage and wow fast and great results very nice guy as well. I will be using you guys again based off today's visit thank you Tavis! read more

Beware of pricing. A two room $105 special becomes $460 if you want them to use shampoo and deodorizer. Same for the whole house special which comes in closer to $600. In all fairness they did a good job and were friendly so I don't mind paying for it but I feel their advertising is deceptive if I am being generous with the word. I expect some upsells but a cleaner is presumed to be used for carpet cleaning. I wouldn't expect the price to quadruple for using shampoo and deodorizer So I would use them again but know it is not a value they want you to believe. read more

This company is not reliable at all I scheduled appointment to clean 6 bedroom they gave me a special sales rate of $164 I told them that I will be going work by 1pm that I needed them to clean my carpet by 10 am, they gave me a window frame from 10 to 12 and assured me that someone will call me to give me the arrival time of the technician, I waited for their call till 12 pm no one called me, I called them back, they told me that the technicians were behind that's why no one called me, I couldn't believe that, this company is not professional at all, don't waste your time with them, they are not reliable. I cancelled my appointment and schedule with another carpet cleaner. read more

I have used GCC in the past and have always been satisfied with their work. I recently moved into a new house where the previous owners had carpet with HEAVY traffic area stains. It looked like oil, drinks and dog urine. When GCC showed up they offered me a repeat customer discount and went to town. The technician let sprayed his chemicals and let it saturate the areas with carpets while he scrubbed and cleaned the ceramic tiles. When we returned to see the end results, WOW!!!!! It looked brand new and the pleasant smell filled the house!!! I intend to have them do my sofas and sectionals VERY soon. read more

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Ask About the degreaser! :) Called for driveway cleaning and was told $59. When the technician arrived I was told it's $59 per stall so.....ok maybe I misheard, no problem seemed reasonable. The tecnician arrived and was friendly...however... THEN I was told that due to the coffee spill and tire tracks ( you know, the ones we all have on our driveways... I would need the degreaser ....$150.00 per stall, now I'm at over $400 ( you still gotta pay the $59 even w the degreaser) from a $59 call. Additionally I specifically told the owner/manager on my call that this was specifically for tire marks on the driveway...no mention of degreaser being needed or the additional charge. To make a long story short ( if there's still time ) I went with the pressure washing only for a total $122.95 and the driveway looks pretty much the same minus the coffee stain and a layer of the tire marks.. I tipped the tech because its not his fault. I would suggest that they tell anyone who wants a driveway cleaned, " You're going to need the degreaser" and tell them the added cost on the call not at the appointment. The reason that this was more frustrating is that on the call I was asked if I had any oil stains which I don't.... which made me think " Why would I need the degreaser." Apparently you need the degreaser for anything other than dirt and dust. This is a 2 year old home BTW w 1 car used in 1 stall. read more

I found this paver power washing company on line. I did so for an elderly neighbor who was being written up by the HOA. He had a rust stain from his ac condensation pipe. It was about a stain 2' x 2'. They had a special for a one car driveway for $59. His is a double drive. When they showed up they wanted $400 to do it. He got them down to $300. It should have been $118. They took advantage of him! Shame on them. Ovoid them read more

My granddaughter had all the carpet in the house done which was originally quoted at about $105.00 but ended up paying over $300.00 which she agreed but the problem with the performance of the job is that she went out and bought a brand new vacuum cleaner and it was unbelievable what she picked up from the newly cleaned carpets. Wouldn't recommend this company not even for free! read more

Green Carpet Cleaning Pros - Carpet Cleaning Near Me - Las Vegas, Nevada

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I booked with this company for a 1-3 time frame. I received a text at 2:20 that the tech was running behind and they would call when they were on the way. 2 hours later and I can't even get a response from the company. Terrible !!! read more

I was quoted $49 for sofa and loveseat. I asked for a recliner to be cleaned also. Total cost$68. When the arrived he pulls out a Blacklight Flashlight and says there are stains on the couch..... duh, after 16 years there might be a few.... they recommended a deep cleaning. He says he needs to call his home office to see how much it would cost. I immediately began get the feeling I should never have called this company! He tells me it is going to cost over $300 now! I refused to pay that amount.... as the deal was $68. So then he told his office that we just want the deal. And he gets this paper out and asked me to sign it including my signature acknowledging the satisfactory completion of the work. I had to pay in advance he said as that's the company policy. So did they ever clean the sofas? No, the just vacuumed them, and put steam on them. Then they were done. At this point I just wanted them gone.... I am adding pictures of how the couch looked when they left. I ended up going to Lowe's and bought Carpet and Upholstry cleaner and brush, and cleaned them myself.... costing an extra $9. The other pics are after I cleaned it myself! While I was at Lowe's I get a call from a lady asking how the service went, and I gave her my feedback. I will never call them again! King's Carpet is much better, and will call them next time! Wow... read more

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I am extremely satisfied with the service! Two thumbs up for Chris! He did a great job from the time he introduced himself until the whole work was done. Very courteous and friendly. Very detailed work! Our house smells so good. Like I said earlier, I am extremely satisfied! Will definitely recommend this Company to relatives and friends. I would also like to commend Jimmy, the customer service representative who assisted me with the booking and inquiries. He too exemplified great service! Very courteous and attentive in dealing with customers. Awesome staff! Keep up the good work! read more

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2 stars because they're eco friendly, which would be 5 stars, but it's about the service and quality that I'm not a fan of. First the site explains certain prices that are only for carpeted rooms in your home and not area rugs. I told them one room and 2 area rugs on the phone before anyone came out. Once the associate arrives I'm told the area rugs have to be taken in to be soaked to get the dog/urine smell out. No biggie, but I was quoted 5-7 days. Then when I called in to get an estimated time of completion it was a difficult task to explain to Vanessa. We travel a lot and work and we need to schedule things. She explained that it takes 7 to 10 business days, and it had only been 4 days, which I already knew how many days they had the rugs, but that's not what was originally quoted by the associate. It felt a little combative as she made it seem like I was wrong and she was right. That's not professional. I don't care about the misinformation just when I could schedule the rugs and be home. I called them twice and told a warehouse manager was supposed to call me back and that never happened. By the third time I called I was a little upset because the lack of communication. At this point it had been nine days and the next day would've been the 10th day. We had out-of-town guests coming that we had to entertain, and the house was somewhat torn apart because of this, and we just wanted to put it all back together. We got back to town on a Sunday and sadly they're closed so we had to work out a drop off for the next day. Which again was the 10th day, but I was quoted February 6, which would have been 20 days at that point. We came home to two rolled up rugs in plastic, which was great, but they didn't smell like the orange oil that they used in the bedroom, which was kind of a bummer and what was more of a bummer is that the one rug still smells like urine and didn't even seem like it was cleaned. Like is it was just rolled back up as is and sent back to us. It was pretty pricey to have them taken and cleaned. They said they had to soak them to get the urine smell out and apparently they didn't soak it well enough. I don't recommend and will not be using their services again. The associate that came is really nice. It's just the quality and it's just not there. Hopefully they read this and try to do better. Quote better times. Know their abilities and what they can accomplish. Give Vanessa a better calendar and info so she can communicate without bothering a warehouse manager that never calls anyways. Just take accountability and responsibility. Not good. read more

DO NOT USE THIS COMPANY This was the worst carpet cleaning I've ever received. I was quoted $49 for a 2 bd apartment and then the day the cleaner arrived I was being up sold over the phone for an additional $240 deep cleaning treatment. I've gone with independent carpet cleaners that post their services on the street signs for $80 and have gotten more than what I've paid for than I did with this company. DO NOT USE THIS COMPANY. ALL I HAVE IS WET CARPET Reporting to BBB read more

Had an issue and they addressed it, returned and took care of it which says alot about the company. Both techs met were cordial and professional. Thanks. read more

These guys are awesome. They came out fast and did a great job. Very respectful and prices are good. I have been using these guys for several years now. I made the mistake of hiring a "friends" company one time in the last several years and I will never do that again. Green Carpet Cleaning Pros has always been fantastic and I will never use anyone else. When you have 3 kids and 2 puppies in your home, you tend to need your carpets cleaned several times a year. I call them every time now. I will always hire them. They come through every time. Thank you guys. read more

This company advertised $59 driveway cleaning on Facebook. Ot said nothing about one stall, just $59 driveway. The add also said if they can't clean it no one can. We have had oil stains cleaned before. This company came out and said $59 was for one parking space. They also said if you want stains cleaned it's an extra $60 per stain. They do not use any cleaning solution on the full drive except were there are stains if paid for. They also do not use a scrubber. Just a mid level pressure washer that they spray water at the drive. There was some gum on the driveway and it wasn't even strong enough pressure to remove the gum. We paid $200 and it still needs cleaned. Never use this company if you want results. read more

I called Green Carpet Cleaning Pros because I have a sectional sofa in my living room and a funny Ikea pull out sofa in my family room that needed to be cleaned. I've been putting it off and putting it off, trying to clean the spills and messes my 3-year-old kid has been making as she uses them as napkins. I kept saying why have them cleaned when she's not over the phase, yet? But the other night she spilled her whole yogurt drink and I didn't find it until it spread and made the sofa smell up the house. I got an appointment for the next business day and when the guys (Niko and Blake) showed up at my house, they were courteous and professional but friendly and warm. They told me what needed to be done to make a real impact on the sofa. I was embarrassed by the state of the yogurt sofa and was so happy to hear they could clean it. They got to work right away and worked so efficiently, yet...when I went out there to have a look, I couldn't believe it. Not only did the sectional look brand new and the family room sofa looked amazing, but the whole house smelled great! The floors all around the couches were clean and I am thrilled. It's great when you get more than you imagined. read more

Green Carpet Cleaning Pros - Sectional - Carpet Cleaning Near Me - Las Vegas, Nevada

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This is a smoke and mirrors rip off company. They have a coupon for $59 to pressure wash your driveway. They come out and tell you its $59 per car, so a 2 car garage with a bay for a golf cart is $177. Now if you want the short walkway connecting the garage to the front door it's another $59. If ther are any stains they charge for some degreaser. That doesn't work. Total $599. The result stains are still there, driveway is still dirty. Save your money and run. read more

Company came out yesterday. I wanted the $59 special. The guy was very nice but said to get all the stains out of my carpets the total would be over $400. I was expecting to pay a little extra for some pet stains but that is ridiculous for 4 rooms and one hallway. Total bait and switch. I couldn't afford that and we ended up settling on $200 for two rooms and one hallway. He pointed out two stains that wouldn't be able to be removed which I had figured would be the case since they were here when we moved in and I don't know what they are. The carpet looked decent when he left (only worked for about one hour) but as the carpet dried literally every pet stain reappeared, as well as some other discoloration that I don't remember being there. These pictures are all after the cleaning. They don't include the two spots he said couldn't be removed. I am not sure why I had to spend an additional $140 and get two less rooms cleaned than quoted if the company wasn't capable of removing the pet stains. I could have paid the $59 and achieved these same results. I would save your money and stay away from this company. read more

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I dont usually write reviews but i know not alot of ppl take the time to write nice ones. Just want to say how pleased i am with this company, and will continue to use them. Fair prices, and did a really good job. Thank you. read more

They came out and did a phenomenal job! My first time using them. Communication was great. Thank you!

CJ is the best I have had ever. Friendly,knowledgeable, hard working. Never have to worry about him. I use them 3-4 times a year and have never been disappointed yet. Highly recommend! read more

Green Carpet Cleaning recently shampooed our carpet and did a phenomenal job. Unfortunately there were some Red Stains he was unable to get out. We have Dogs so getting the Dog Smell out the Carpet was pivotal and they were able to accomplish just that. read more

Very First Responder friendly So I waited to make sure my carpet and tile was good before posting this review I called the company and received a call right back regarding a estimate and quote The guy who came out was courteous and proficient in his job. As he went through it step-by-step of everything he was doing so he knew I was on board . I have 120 square-foot room that had some old stains and with their machines it came right up. Seems they use eco-friendly chemicals, as the house smelled like citrus afterwards They cleaned the grout in my whole tile area, which can I say was extremely dirty. The whole process took less then 3 hours. Me and the service tech talked in depth about the rates before hand , as I am a first responder, there was a % involved so I could not give you a exact quote. This cleaning company is well worth the price as their workmanship is above approach The reason for the delay is I wanted to make sure the carpet black spots did not come back before I posted :) read more

Green Carpet Cleaning Pros - This carpet was extremely black due to lack of a good cleaning before - Carpet Cleaning Near Me - Las Vegas, Nevada

Very satisfied with my service from Green Carpet Cleaning Pros! Our technician, JJ, was on time, friendly and professional, efficient, and got everything done in less than an hour. Our carpets look great and the price was affordable! Definitely recommend these guys for your carpet cleaning needs. read more

Just got a few rooms done and my area rug. Jay Jay came out he did a great job and was very friendly. I have another house getting done on Monday I hope he is the one to come out if not I'm sure they'll do a good job too read more

Green Carpet Cleaning Pros - Carpet Cleaning Near Me - Las Vegas, Nevada

Do NOT use this company. Upsell when they come out and absolutely horrible customer service. I are an appt. to have two rooms cleaned, Jay came out to clean. What was supposed to be an $65 job turned into a close to $300 quote. We agreed on $85 (ish), got the job done. Jay was professional, courteous and (after the negotiations) a pleasure to work with. Unfortunately the cleaning did not take, one room needed a redo. I called to have the company come out to fix the problem. Richard (a manager) said they would not come back without a travel fee and extra charge for a deep clean. So basically, pay again (high quote) and we will do the job we were supposed to do the first time. After asking for another manager to call, and literally having Richard talk over me for 5 minutes I ended the call. Very unprofessional, poor customer service and false pricing. I'm giving them a day to make it right, Richard could be the issue not the whole company. Highly recommend using another company, using Green Carpet Cleaners would be a huge mistake. read more

The gentleman came out very nice man who works for the company so it isn't on him it's the company itself wanting to charge me $600 to steam clean tile floors and laminate floors that are already looking very clean I just wanted them a deep clean $600 for 700 ft.² this company is a rip off read more

Long story short.. let the owner know I was not happy with the cleaning service.. had a pretty unpleasant back and forth with the owner. Stains I pointed out weren't taken care of, they just steamed and left, no ask if it was up to par. Said stain treatment would have been extra.. ok I'd pay for it, but that was once I inspected and they left. Let me know itd need a "special" treatment when you do the walk through before and I can say ok.. not to mention they finished a 2600sqft house in an hour.. recommend elsewhere read more

JJ did an amazing job!! He was on time, showed me the difference between steam and deep cleaning on the carpet so that I could get a visual and explained to me his recommended treatment that he thought was needed. The carpet looks great and we will see you again!! Thank You again!! read more

Green Carpet Cleaning Pros - Carpet Cleaning Near Me - Las Vegas, Nevada

Quality and Detailed, Highly-Recommended I had work done yesterday from Green Carpet Cleaning Pros to my upstairs loft, bedroom, and living room. Jay Jay arrived to my house on time, with professionalism, and ready to attend to the work at hand. His attention to detail and knowledge is beyond impressive. I definitely recommend this company to single homes or big companies. 5/5 stars for attention to detail, communication, and professionalism read more

Thank you for taking such great care of our carpets and floors!! They look better than brand new. They even got the pet stains out that I thought would never be gone. I've had my carpets cleaned before but never like this. Definitely exceeded my expectations! read more

Green Carpet Cleaning Pros - Before - Carpet Cleaning Near Me - Las Vegas, Nevada

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The deals they offer was just to steam your carpet to maintain they said, not actually clean your carpet. Don't tell you this till they get there. So an extra $40 just to clean one small high traffic area. Total job took him 5-10 minutes. read more

Been using this carpet cleaning service for probably about 4 years and the last two times we've used them have been the worst experiences ever. The service had been on a decline since before that, but we will start in there. They run a special for 4 rooms with a free hallway and stairs, that I always like to take advantage of because it covers my entire first floor which is 3 full size rooms, not including my kitchen, a hallway and stairs. I never ask for a discount because again, it's 3 rooms not 4 but I'm charged for 4. When I first began using the service years ago, the coupon included shampooing the carpet. As of late it does not. It's very amusing because when you look for carpet cleaning services, isn't that what your asking for? For you to clean the carpet, not just wet it with plain water. Well, read the fine print. Because the full house special is just that. It's like going into a restaurant and ordering food and being charged extra to cook it. In November I had no coupon and they charged me 200$ and shampooed my carpet. On Friday with the coupon which was for 124$, they wanted to charge me 189$ to include shampooing. When I declined and said I would get shampoo only on the high traffic areas the workers seems to lose interest and very carelessly half assed did the other areas. To the point where they almost missed an entire corner of a dinning area because they seemed upset I wouldn't pay for all the areas to be shampooed. When the were done, the areas not shampooed didn't even smell like they were cleaned and he advised all services come with deodorizers. It looked like he ran plain tap water through his machine and extracted it up. Then the cleaner goes into a long explanation of how the coupon isn't a good deal for him or the company, like I'm responsible for his life choices and the companies marketing campaign. He then begins conversations on things that have nothing to do with what he was there for, just like the previous cleaner did, that I ignored in November. I normally did not write reviews for services, good or bad because I to am a business owner, so I understand how things go. I understand expenses and labor costs, so I constantly find myself giving people the benefit of the doubt. To the point of even tipping people who do no deserve it. But as a consumer, I'm tired of spending my money with people who obviously do not appreciate my business, and change prices, to whatever they want just because they can, while the service is terrible. This stops today, and if the company can not make this right, we will find another company. No more repeat business. We are good. Thanks. read more