I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

I am extremely disappointed with my experience with Air Works…read more We originally called because we were having an odor/fumes from our garage being pulled into our home through the downstairs HVAC system. That was the primary reason for the service call and the problem we specifically wanted corrected. Nick came to our home and spent a couple of hours going through the system with us. He quoted approximately $4,500, which was significantly higher than other estimates we had received. We agreed to move forward because he represented that they were going to do substantially more work, including addressing the air leakage from the garage, expanding/sealing the return area so it would not continue pulling garage air into the house, and making changes upstairs to improve airflow so so much air was not being directed into the primary bedroom. Based on those conversations, we were told the downstairs system would be properly sealed and the garage-air problem would be corrected. Unfortunately, when the technicians were finishing their work, it became apparent that the most important part of the job -- stopping air from being pulled in from the garage -- was not included on their work order. I raised the issue while the technicians were still here. They contacted Nick, and we were then told that sealing that area would be done when we eventually replaced the entire HVAC system. Replacing the entire system had never been part of our agreement or the reason we approved this $4,500 job. Had we been told beforehand that the work being proposed would not address the fumes/garage-air issue, we would not have authorized the work. The technicians who came to our home were professional, polite, and clearly trying to do the job they had been given. I actually feel badly for them because they seemed to have walked into a situation where they had not been given all of the information that had been discussed during the sales appointment. The frustrating part is that we spent a significant amount of time explaining exactly what the problem was and what we needed fixed. Yet after spending approximately $4,500, the original problem remains. I still cannot comfortably run my downstairs AC because the same smell is coming into the house. UPDATE: After I posted this review, Nick called us. Unfortunately, instead of trying to resolve the problem, the conversation became argumentative and his description of what had been discussed was very different from what we were told when we agreed to the work. This was especially concerning because the technicians had already contacted him while they were at our home regarding the same issue. Again, the reason we called Air Works was to stop garage air/fumes from entering our downstairs HVAC system. That problem was not fixed. We had previously used Air Force HVAC company for years and decided to try Air Works based on a recommendation. I regret that decision. I would strongly recommend that anyone considering Air Works get every single promised repair and outcome specifically written into the work order before authorizing the job, particularly if the recommendation is coming from the salesperson rather than the technicians who will actually be performing the work.

Called Keith yesterday, he was here in a couple hours. Had my AC diagnosed and added new Freon on…read moreone of the hottest days of the year. The house was up to 91 degrees inside. Within an hour the temperature had dropped to a comfortable 83 degrees and still chilling. Great communication and excellent service.

Keith, Owner, and Cody worked on our heater for 4 weeks tirelessly in December 2025 because of…read moreunexpected repair complications. Manufacturer had a 1-year warranty but Keith personally wrote on our invoice at the time of purchase, 2-year warranty for labor and parts, which he honored till the heater was repaired. And because of it, they came through for us at no cost. If you are looking for a heating or air conditioning company, look no further as we highly recommend Keith and Cody for your repairs or purchases. Thank you. Bill and Cynthia M.

I was getting a new washer and dryer delivered but at the last minute, my wife suggested that we…read moreshould get the dryer vents cleaned before installing the new dryer and we are very happy that we got it done. I chose Dryer Vents Express based on their positive reviews and they did not disappoint. Carlos was very quick to respond and sent over two of his guys the very next day after I initially sent the online request for a quote at 9pm the night before. They were very professional and efficient and just after a few minutes of starting the job, they were able to remove so much trapped lint including a huge strand of lint that even shocked them. They continued to remove a bunch more lint and cleaned up everything once they were done. The price was very reasonable and will make sure to schedule with them every 6-12 months to make sure my dryer vents remain clean! Thanks guys!

Called these guys at the last minute for a vent clean out. They fit me right in, came and did the…read morework in less than an hour. Amazing! Worth every penny. Very professional! You definitely want to keep them in your log for repairs. It is so rare to find a good reputable company. They did not disappoint at all. Definitely keeping them on speed dial! Thanks guys!!!!

I do recommend them. They're a little more expensive than the other choices out there. I don't know…read moreif the other ones would've been just as good but they saved us about $1000 because we thought we were going to have to buy a new dryer but all we needed to do is get the vents cleaned and now our dryer works fine.

These guys were amazing. Cleaned out my dryer and replaced the faulty vent quickly and efficiently…read moreand explained everything. I would use them again when I need to do this again.

I recently had my entire HVAC system replaced by Conejo Services, and I couldn't be happier with…read morethe experience. My sales rep, Jesse Cruz was really, responsive & easy to work with from my initial contact and throughout the project until completion. Their team was professional, knowledgeable, and easy to work with. They arrived on time each day, kept me informed throughout the project, and completed the installation in only two days as promised. Their crew was amazing, did great work, and cleaned up thoroughly before leaving. They installed my new system, replaced all of the ductwork, upgrade my home to a dual zone system and made sure everything was completed professionally to meet my goals for my home. If you're looking for a reliable HVAC contractor that is honest, punctual, and does quality work, I would definitely recommend Conejo Heating & Air. Overall, it was a great experience, and I'm very happy with the installation and the service they provided.

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

Alpine is fantastic! Professional, Fair prices, prompt service and Great Customer care! I have used…read moreAlpine for my heating and air needs for a few years now, and I wouldn't call anyone else! Thank you Mike! I appreciate you!

We have had Alpine fixing our aging air conditioner and furnace (39 year old) and they did a great…read morejob extending the usefulness of the old equipment. But finally they gave out and Mike and Ron gave us a great bid on a new air conditioner and furnace. They were helpful answering our questions and went out of their way to make everything work. Ron even got us a new return vent (intake grille) for the blower that makes it run quieter. I would highly recommend this great father and son team to anyone who wants great service and friendly help.

Everything went very well. It was easy to make my appointment on the phone. Alex arrived on time…read moreand was very experienced, professional and friendly. HVDC is definitely a keeper.

Our HOA hired HVDC to clean out our dryer vents. The young man who did the work was professional…read moreand friendly. He asked me if my dryer was working well and I said yes. As he was leaving, I asked him how the vent was and he said it was terrible! He asked again if I was sure the dryer was working well. I said yes, that I just have to run it twice to get the clothes dry, but I thought that was because I always used the delicate cycle He said that now it should only take one cycle. He was right. My clothes are now dry in one cycle and most importantly MY ELECTRIC BILL IS HALF WHAT IT WAS!!! Who knew? Not me, obviously! Very grateful for this service.

My AC unit was on the verge of going out, so I contacted serval companies for quotes to replace the…read moreentire AC system. I already had a service contract with another company, but ended up purchasing the new system with Dutton. Most of my dealings were with Service Manager W, who pushed to have the install of the new AC happen on May 31st, to meet their sales goal for May 2025. I had informed Service Manager W that I had plans that weekend, but assured me that they could complete the entire install within 5 hours, and would arrive first thing Saturday morning (8am). The 2 person crew arrived on time, that consisted of 1 person doing all the heavy lifting, and the 2nd person being a helper (it was literally their 1st day on the job with Dutton). At the end of the day, it took over 14 hours for the crew to complete the install. When they left, the new unit was running, but was blowing warm air, increasing the temperature in the house upwards of 90 degrees at 10pm (ended up being that the installers had not reprogrammed my Nest thermostat to the specs of the new system). Below are the events that lead to the 14+ hour install, and trailing events that occurred, that took approx. 2+ months to resolve. * My install required a crane as the main unit is located on the roof of my Condo. Crane company hired for the install, was prompt and on time. The problem? The new guy that picked up the new unit overlooked picking up the main unit (condenser?) that was supposed to be placed on the roof. Due to no condenser to lift, the crane operator left, but not without getting paid in full (included in the price of the new unit). Ultimately, a 2nd crane company was hired by Dutton to complete the job (I did not pay for the 2nd crane to come out). * After the new system was installed, I noticed water draining through the secondary draining system, rather than draining through the primary system. Called Dutton back out to fix that issue. * Noticed that when the new system was running, condensation from a pipe in the ceil (pancake AC system) was leaking onto the ceiling in the hallway. Had to call Dutton out again, to have them fix by placing insulation around the pipe, to prevent dripping onto the ceiling below. * Due to the lengthy install from 5/31 and other issues, Dutton threw in a free surge protector for the new system. Good gesture by Dutton to right the wrong. When Dutton initially came out to fix the draining issue, they were supposed to install the surge protector at the same time. While 1 person was working on the draining issue, another person was supposed to install the surge protector. In order to install the surge protector, the AC unit needed to be turned off. Unfortunately, the person who was installing the surge protector, was installing it on the wrong unit (6 other AC units on the same roof), and turned off my neighbor's unit by mistake. Needless to say, my neighbor gave Dutton an ear full, for turning off their unit by mistake, during a heat wave. The tech had a difficult time installing the surge protector because they had the wrong type of product for my unit. Dutton ultimately came back out again to install the correct product. * To gain access to the system for maintenance inside the house, particle board was used as tiles for the ceiling in the hallway. Due to the many times Dutton had to come out to work on the new system, the particle board was damaged, and I was told that Dutton's contractor would come out to replace with new titles. It took approx. 2 months for the contractor to come out and replace the damaged titles. * Included in my purchase was an inspection and testing by the County. I was told by Dutton that they would submit the paperwork for the County to come out, to complete the inspection and testing. It is now the end of Aug 2025, and I've not heard from the County to schedule the inspection/testing. As of now, the new system is working well, and keeping us cool during the summer days. Although I choose Dutton to purchase my new unit due to the discount they provided me, I should have went with the company that I already had a service contract with.

The service person we had seemed completely unknowledgeable IMPORTANT: this company was recently…read morepurchased by a large equity company. You are not dealing with a local company anymore so any reviews prior are likely not relevant. We had 2 service calls and both times the technician was unable to service our standard mini-split. When we called another local vender the unit was repaired in 10 minutes as the only problem was a minor leak. Dutton charged us $252 (later refunded) took 5 hours of our time and the other local vender charged us half of tis and fixed the drainage issue in 10 minutes flat.