"When I received the call to pick up my sweet girl's ashes, the staff member on the phone was…read moreincredibly kind. In such a difficult time, the way you speak to grieving pet parents matters immensely, and I appreciated her tone so much. When I arrived, the entire process was handled with deep respect and care. The employee who assisted me was professional, compassionate, and treated my baby with the dignity she deserved. I am so grateful for the grace they showed me during this final goodbye."

This place is very caring. After losing our beloved Milo. They ensured us that Milo will be taken…read morecare of and we felt their sincerity. Thank you for taking care of our Milo.

We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

If I could give Small Paws Cremations 10 stars, I would…read more Today I had to say goodbye to my boy, my cat Ñoño, after 17 years, and Romo treated both me and my pet with genuine kindness, patience, care, and respect from beginning to end. On one of the hardest days of my life, he helped make a heartbreaking situation feel a little more manageable. He explained everything clearly, treated Ñoño with dignity, followed up professionally, and most importantly, showed real compassion. He also worked with me on the price when I was in a very difficult spot, and that generosity meant more than I can put into words. What stood out to me most was that he did not make me feel rushed or like just another transaction. He understood that this was family, not "just a pet," and he treated the moment with the seriousness and care it deserved. Losing a pet is brutal, and when you are trusting someone with someone you love, kindness matters. In my experience, Romo gave exactly that. I'm deeply grateful to him and to Small Paws Cremations for helping me through one of the hardest days I've had in a long time. I highly recommend them.

Such an amazing experience from start to finish. We had called a few different pet cremation…read moreservices around the area and Pet Cremation Services of LA had the most warm tone and best prices that we found. Neo and Ariel were so amazing and kind, and made sure that we felt that our little baby was being well taken care of. We could not be happier with the service that we received, they made us feel like family and made this difficult time feel much easier for us. Would highly recommend if you are in need of pet cremation services.

My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

I am reluctantly leaving this review after a really heartbreaking experience on Friday…read more We had an appointment scheduled for an in home euthanasia for our sweet senior dog. We were okay paying so much in order to have his final moments be comfortable at home rather than on a cold clinic table, but we had a pretty awful experience. When witnessing this service in the past from other practitioners, a sedative was given to the dog prior to the lethal injection via IV. For our appointment however, the vet explained that a sedative comes before the lethal injection, but instead of setting up an IV for that, she abruptly stuck him in the back with a needle. He began yelping and crying out in pain and frantically running all over our home VERY distressed. It was at this time that the vet informed us it was likely burning and itching inside of him, despite not warning us about that. I went to grab him and bring him back to the couch so I could hold him and she did the same thing again, causing the same reaction. By the time I got ahold of him and brought him back to the couch again to hold him in my arms he was so sedated he was basically already gone. Completely limp and comatose. I tried my best to position him on my lap on the couch while she did the lethal injection, but at that point he was pretty much gone. So his last moments were spent in pain, burning and itching, crying and confused, and running to find somewhere to hide. It did not feel humane and did not bring us any sort of peace about the already impossible decision. We are both heartbroken because he was truly so innocent and sweet and we went out of our way to try to ensure his final moments were filled with peace and dignity like he deserved, but instead we watched him pass in a state of fear and terror. I'm still a bit in shock over how it all went down, but I wanted to share this feedback for anyone considering going the same route. Respectfully, I would look elsewhere.

Our family dog Brandi was getting progressively sicker due to old age, and we decided that it was…read morefinally time to send her to heaven a couple weeks ago after she had a particularly rough night. We were fortunately able to schedule a same day in-home euthanasia appointment on a Saturday, and Dr. Chan came by within a few hours. Dr. Chan explained the whole process thoroughly before she started and answered any questions we had. It was super sad that we had to say goodbye to Brandi, but I'm glad that services like this exist so that you can send your pet to heaven at home in a comfortable and familiar setting. Dr. Chan was super professional and respectful from start to finish.

It is the night of my beloved Xena's passing, so I wanted to add another 5 stars to Dr. Kevin…read moreChung's exemplary record while the memory is still fresh. Dr. Kevin is a calming, reassuring presence, even via text. His compassion for these animals and their grieving owners is evident and genuine. He explained every step of the procedure to us, even details we requested, and tactfully addressed the possible outcomes of both the sedation and euthanasia. Even typing the word is difficult. I appreciated his further reassurance that it was the correct decision and at the right time when he saw the gravity of Xena's condition; I had no doubts, but it was still a balm to my heart to hear it from a professional. I was able to pet her throughout the entire procedure and up until the very last moment we assisted her onto the stretcher. I am so grateful I could spend those crucial final moments comforting her. We preferred communal cremation, so the rates were within the ballpark of other at-home services I had consulted with. However the stellar attentiveness, gentleness, and empathy that Dr. Kevin provided, in addition to his same-day availability on such short notice and all of the glowing reviews here, had my heart set on him from the beginning. Another reason we opted for him over other providers is because he is the one performing the procedure, so we knew what--and who--to expect. It felt much more intimate and personal than a service sending "someone" out. I believe this high caliber of care is how Dr. Kevin so seamlessly blends into the moment: he is another source of the palpable love resonating during such an intense, difficult experience. His demeanor was serene and respectful, and he allowed us plenty of physical and emotional space. Even as he was working, his being there felt as natural as any of my family members. Xena had a peaceful passing in her favorite sunny spot in the flowers, surrounded by her loving family at home. It was the ideal resolution for a harrowing situation, and Dr. Kevin made it possible. I cannot thank or recommend him enough.

Dr Kevin has been programmed in my phone for a while now and you dread having to call him, but he…read morewas available at a critical time when my dog needed to pass peacefully. He was able to come within a few hours to keep my dog, Lola, from going into shock and full organ failure after a ruptured spleen hemangiosarcoma. It was her time, and it was the most peaceful and respectful passing. I couldn't recommend him more fully. Thank you again, Dr Kevin, you are a blessing.

We cannot say enough wonderful things about and the care they gave our beloved dog, Sir Perceval…read more Fifteen years ago, we used this company when it was still Guardian Animal Aftercare for our two rescue dogs, and the compassion we experienced then stayed with us all these years. When Sir Perceval passed away, I immediately remembered them and reached out again. From the first phone call to bringing him home, every single step was handled with kindness, professionalism, warmth, and genuine compassion. Our aftercare specialist, Laura, at the Sun Valley location, stayed with us through the entire process and treated both us and our beloved pup with such dignity and care. The visitation experience was absolutely transformative for our grieving hearts. When we entered the room, Sir Perceval was resting peacefully on a soft bed, covered with a plush blanket, he looked like he was sleeping soundly, covered in a cozy blanket with flowers carefully arranged around him. The room was softly lit, peaceful music played in the background, and there were comfortable sofas where we could sit with him as long as we needed. We cried, hugged him, and said goodbye in a space that felt safe, loving, and deeply respectful. The thoughtful details meant everything to us -- when picking up his cremains, as emotional as it was, we appreciated the elegant, color coordinated packaging, the velvet bag his urn was wrapped in, the lovely engraving, his precious paw print. The service provided was exceptional in every way. In one of the most painful moments of our lives, West Coast Pet Memorial gave us peace and a final memory of our beloved dog that we will cherish forever. We are endlessly grateful.

Context: I did not work with West Coast Pet Memorial Services directly and thus can't speak to…read moretheir customer service. This review is limited to the ashes and keepsakes I got from them for my late cat. Last week I lost my cat of 12 years, Oliver, to cancer. He passed away fairly suddenly when I took him to Animal Speciality Group (VCA) in Glendale because he had been throwing up non-stop and seemed to be in pain. Turns out his tumor had been bleeding internally and he was severely anemic and the cancer had apparently spread aggressively across large portions of his body, so I made the difficult but necessary decision to let him cross the rainbow bridge. At ASG/VCA, I purchased a cremation and keepsakes package, which I would later learn was being handled by West Coast. I just got the urn and keepsakes today in the mail and I really could not be any happier (other than if I could get my little buddy back). The wooden urn I chose was just beautiful, but I am especially blown away by the small vial with his hair inside of it; West Coast made a point to display his black and white fur in a beautiful pattern so I can always remember my tuxedo boy. I also did not ask or even pay extra for a paw print but I was so emotional and glad to find that West Coast had prepared one for me anyway. I really appreciate the work they did here to memorialize my boy. Thank you, West Coast, for your thoughtful work. Pictures include how I've set up the urn and vial of hair on my little altar for Oliver.

Peaceful Pets is such a wonderful, caring service. Jeanette and Sunnie treated our cat Smokey and…read moreus with such love and compassion. We are so grateful and glad that we called them to help us in our time of need. We have had to sadly say goodbye to three other kitties, always at the vets- and we can say that this time was much better; saying goodbye in the comforting familiarity of our home was the best experience we could have hoped for. Just a note: we are in Valencia, Not Hasley Canyon. Don't know why Yelp decided to locate us there.

Hi Jeanette, Sunnie and the Peaceful Pets Family-…read more I just wanted to say thank you from the bottom of our hearts for what you did for our family today. Saying goodbye to Ace was one of the hardest things we've ever had to do, and you and Sunnie made it as peaceful and loving as it could possibly be. The way you cared for him--and for all of us--meant more than I can put into words. You took the time to talk with us and our kids. You explained everything in a way that made sense and bought calm. You made our children feel safe and supported no matter what they were feeling. That meant everything to us. You gave us space and time to say goodbye to our good boy in a way that was meaningful and kind. And the little touches... the blanket under his head, the pets and love you gave, the fur you kept and boxed for our children, the invitation for our kids to write a letter that will be with him forever, the calm and warmth you created--it didn't feel clinical, it felt like family. You gave us a moment we'll always be grateful for in the middle of so much heartbreak. Thank you for the love, compassion, and dignity you gave Ace and our whole family today. We will never forget it.

Gemcore cancer to my house to put my 14 1/2 year old dog to sleep, so I can't say it was a great…read moreexperience. It was a terrible experience. But that was not the fault of the provider, just the fault of what I was having to do. The vet was very nice and very patient. She even gave me a late night appointment so I could spend some quality time with my Dog. Writing this review brings up my pain again, but they did such a good job that I want other people to know about them. They were, expensive, but that was partially because it was a late night visit.

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

We are so grateful to Hearts and Halos for the care they gave us when we recently had to say…read moregoodbye to our beloved Percy, our boy of 16 years. Denise and her assistant Mark could not have been kinder or more compassionate. From the moment they arrived at our home, they were incredibly gentle and respectful. Denise explained every step of the process so we knew exactly what to expect, never rushed us, and treated Percy with such tenderness and dignity. What was an incredibly heartbreaking day became a peaceful, loving, and respectful farewell to our boy, in his own home and surrounded by the people who loved him. We will always be grateful to Denise and Mark for the kindness they showed Percy and us. I would wholeheartedly recommend Hearts and Halos to anyone facing this very difficult decision.

I will specifically thank Denise Osborne and her assistant…read more It was so peaceful and it helped both Nino and us . He got a worthy end thanks to your help and kindness. We will never forgot what you did

I'm writing a review, and this is already my fourth cat that Scott handles for me. I know a lot of…read moreplaces out there is all about being professional, timing, service. Scott is also good with these things, but I want to stress sth else I usually deliver my baby instead of having Scott pick it up, there's a peaceful sanctuary at his office. You would place your pet there and say your proper good bye, the process it feels more complete to me at least ... Scott is very patient and he gives a lot of time, he also has a lot cats, so I think he understands perfectly what every owner is going through, that we didn't just lose a pet. We lost a family. Scott gives a very peaceful and warm energy that you feel like you can entrust your pet with him and he would take good care of your pet. I think that's what every pet owner needs because we feel so vulnerable at a moment like this... Btw, He also doesn't take the payment until he is done with the service.

I recently lost my fur baby who passed at the age of 21 years. She was my children's first dog and…read moremy companion after the Army. She definitely lived one of the best stress free lives. We have worked with Scott in the past and immediately called him after our fur baby had passed to schedule a pick up. Not only does Scott ease your heartache with his kind, comforting, and caring demeanor but he eases your grief during one of the most difficult and painful moments of your life. What is truly remarkable about Scott is that he has this Morgan freeman vibe to him. Somehow he brings peace to your heart knowing your pet is in the best hands possible. His prices are very reasonable and affordable if your pet passes after veterinary hours or over the weekend. Scott gives excellent detailed instructions, next steps, and turn around timeframes. There's a reason why he's so highly rated and why everyone recommends his services. He truly is the best and we can't thank him enough.