The staff is respectful, understanding, and truly treats your pet like family. They handle…read moreeverything with care and keep the process simple and affordable. A trustworthy place to honor your pet.

We lost our family dog Teddy after 15 wonderful years. Teddy was so much more than a pet and was by…read moreour family's side through so many difficult moments in life. Small Paws Cremation Service and Romo showed us incredible kindness and compassion. Romo reassured us that Teddy was in good hands, personally picked him up to be cremated and hand delivered his ashes back home to us with such care and respect. Romo gave us a lot of reassurance and we received great communication through out this process. It's rare to encounter such genuine compassion during a time filled with so much sadness. We are deeply grateful for the comfort and dignity Romo gave Teddy and our family during one of the most painful moments of our lives. Thank you, Romo and Small Paws Cremation Service, for treating our beloved Teddy with so much love and care. Thank you for bringing him back home to us!

Dr. Shana is truly one of the kindest, most compassionate people I've ever met. She helped my…read more15-year-old Yorkie, Mary, peacefully cross the rainbow bridge, and I'm so grateful we had her guidance during such a heartbreaking moment. From the moment she arrived, she was gentle, patient, and incredibly thoughtful--explaining everything clearly and giving us the time and space we needed. Mary was calm and comfortable, and the entire process was peaceful and free of suffering. If you're facing this impossible decision and want your pet to pass at home with dignity and love, I cannot recommend Dr. Shana enough. She made an unbearable day feel a little softer, and I'll never forget the care she showed both Mary and our family.

This is the third time I've been at the side of a pet euthanized at home and the first time Dr…read more Shana was the vet. She is born for this work. Her capacity to attune my beloved cat, Ollie, myself and all the friends who attended was unparalleled. Her presence, compassion, care and skill left me feeling that this heartbreaking passage was simultaneously excruciatingly beautiful. It felt perfect. I am so very grateful to have found her. Thanks to all that came before me and took the time to recommend her. I'm glad I took your advice.

It was incredibly difficult for us to accept the loss of our childhood dog, Chloe, but finding…read moreGentle Journey helped ease some of that pain. I'm so grateful we found such a compassionate business. They were able to take Chloe the same day we contacted them, while also giving us the time we needed to grieve and move forward at our own pace. I would absolutely recommend them to anyone who wants their furry friend to be in caring hands. Because of them, we were able to reunite Chloe with her sister, who missed her just as much as we did. It means so much to have her back home where she belongs. Thank you, Gentle Journey, for making this possible.

Losing a pet is one of the hardest things to go through, and after finding out my cat had passed…read moreaway overnight, I was completely overwhelmed and scrambling to figure out what to do next. I came across this place and they answered my call right away with so much kindness and empathy during such a difficult moment. I truly appreciated how compassionate and understanding they were throughout the entire process. Within just an hour or two, they were able to come pick up my boy, and they kept me updated every step of the way so I never felt left wondering what was happening. They communicated clearly, let me know when everything was ready, and made an incredibly painful experience feel a little less heavy. I also chose a package that included his fur clipping, a paw print, and a beautiful box for his ashes with his photo placed on the front. Receiving those keepsakes meant so much to me and made everything feel a little more personal and comforting during such a heartbreaking time. I'm truly grateful for the care, respect, and compassion they showed both me and my cat. Thank you again for helping me through one of the hardest moments of my life.

I'm incredibly grateful for Hearts and Halos. Dr. Amy and Brad were able to help my wife and I say…read moregoodbye to our beloved dog Chicle in the most peaceful way possible. We'll never forget their kindness and care. I would absolutely recommend this service to others.

Hearts and Halos is a veterinarian company that offers home pet euthanasia services. My husband and…read moreI decided to use them to help us put our beloved little girl, Muffin, down last month. We had the pleasure of Dr. Susan Chao come out to our home on Friday, March 20. We had a 9 am appointment (the first one of the day) and she arrived a little before. She had called me about 15 minutes prior to let me know that she would be arriving within 15 minutes. When she arrived, my husband and I greeted her and had her walk to our backyard, as this was the place I had wanted for our little girl because she loved being in the backyard to sunbathe. Dr. Chao was wonderful at guiding us through the process, explaining every step of the way and allowing us to take our time to say goodbye to Muffin. She also allowed us to give Muffin treats during the process (Muffin's last meal was a chicken nugget from Burger King and pureed chicken that Dr. Chao brought, which Muffin really did enjoy eating). Dr. Chao also did cut a piece of Muffin's fur for us to keep and placed it in a small plastic box, which she put in a small mesh bag and gave it to us as a keepsake. Muffin passed away on March 20, 9:31 am. Dr. Chao gave us some time to spend with Muffin right after and just walked towards the side of the house so that we could have privacy. Afterwards, she placed Muffin in a basket and then we walked with her towards the front of the home so that she could take Muffin with her to eventually be cremated. About two weeks later, I contacted Hearts and Halos to ask if Muffin's ashes were ready for us to pick up (please note that the company can also mail your pet's ashes to you, but we just preferred to pick it up in person). I had a hard time getting ahold of them via telephone, so I emailed the company and was able to arrange for a pickup time. I was told via email that someone was supposed to contact us that day that I had emailed them about Muffin's ashes though... This past Thursday, my husband and I went to Gardena to pick up Muffin's ashes (please note that Hearts and Halos office is now in transition to moving to Hungtinton Beach). When we arrived, an employee came out and gave us a small gift bag, that held her ashes, seeds to plant in her memory and also a small brochure regarding aftercare and additional resources for the grieving process. I do like the box that her ashes came in and also I love the small wooden heart with her name engraved on it and a small halo right above her name. The total cost for these services is $840 (you can pay via check, cash or credit card). You can also have additional items, such as an urn (which cost $60) or your pet's paw print, that will cost extra. If you do not wish to have your pet's ashes back, the cost would go down to $675, in which your pet will be part of a communal process to preserve their ashes and then will be scattered in the company's memory garden. Just as a price comparison, when we had to put down our other 2 dogs at the vet (both of our other dogs were of an emergent case and so we would not have been able to plan for their euthanasian earlier and so we would not have been able to utilize these home euthanasia services even if we had known about them at the time), at minimum, it would have cost $455 if we had made an appointment and had this service done during the day. However, both times we had to rush our dogs to the vet were during after hours and without an appointment, so the cost was around $560, which also did include their ashes. So, these home pet euthanasia services can cost an additional $100- $300 more but we felt it was worth the cost. We did not have to rush and deal with the stress and anxiety of the car ride from our home to the vet and also sit in the waiting room while they prep our dog and then say goodbye to them in the vet's office (where both of our dogs really hated going to the vet). The ability to allow Muffin to be in the comfort of her own home and to have foods that she enjoyed during the process was worth it for us. I highly recommend home pet euthanasia at home if you can afford it. I like to think that this was the much better choice for Muffin and hope that she was happy with her chicken treats right before she left us, keeping her in good spirits than to be stressed and anxious if we had chosen to bring her to the veterinarian instead. Thank you Hearts and Halos for helping us during this process.

I am SO grateful I found this place during a very difficult and emotional time. Oliver is the…read moreabsolute best at what he does for people going through the loss of a pet. I recently lost my soul pup Benji of 16 years and the day he passed, I called this place to see if I could drop him off that same night. Oliver was very thorough about his process while maintaining kindness and empathy and it's clear he wants to help make a difficult time as much of a positive experience as possible. I drove my pup to his office around 9pm on a Thursday and when we got there, he went over all the details and what to expect in the next couple weeks. He allowed my bf and I to say our last goodbyes to Benj in private before we left and that meant a lot as he respected our last moments together. Oliver was very communicative and did the best job making sure the design on Benji's urn was exactly what I wanted and he was able to provide me with everything a day sooner than expected. The urn and paw print impressions were packaged nicely and I was thoroughly impressed by the care and attention to detail Oliver has for what he does. This was the best experience I could have possibly had during such a hard time and I highly recommend him to anyone needing his services.

Oliver was outstanding answering questions w compassion and good prices !…read moreTues thru Sun 10 to 2pm Michele Harr

My little sassy girl Cutie passed away recently and I think of her often. Cutie taught me a lot! I…read morewanted to give her a proper send off to heaven and I wanted my Cutie to know she will always be remembered and thought of not just by her mommy but to the world as a precious little soul that inhabited this earth. Ariel was God sent to me. The way Ariel memorialized my little sassy girl Cutie was more than I could ever imagined! Ariel engraved all four of her paw prints in a heart shaped terracotta stone along with her tail which gave it that extra special unique touch. The ability to feel her feet and hands by tracing my fingers along each anatomical groove brings a smile to my face. Cutie would often times take her front paw and wrap it around my finger and now I can replicate that feeling over and over thanks to you Ariel. Ariel inked my Cutie's paws, nose and whiskers too! When I saw the prints it brought me back to when I use to touch her nose and she would look at me and I could just feel her smiling at me with her eyes. Ariel made me a special ink design with Cutie's tail curved forming a half heart with her back paw in the middle. I don't have tattoos but if I were to ever get one this would be perfect! Ariel created so many personal touches for Cutie's send off to heaven that she had me crying tears of joy. I'm confident in saying my little sassy girl Cutie knew she was so loved not only here on earth but in heaven. Cutie is looking down from heaven and is saying thank you Mommy for being there for me-I love you! and I love you too!! Thank you Ariel for your artistic abilities and most importantly for the compassion you have for animals. I'm so grateful for what you've done and I value you! -Marisol V.

We had to bring our dog in today after he passed, and it was a very difficult time for us. Ariel…read morehelped us and was incredibly kind. Truly an amazing and nice person. They were there for us when many places were closed on Sunday or charging high prices. We couldn't have asked for a better experience given the circumstances. They definitely deserve 5 stars. Absolutely recommend their services.

Dr. Kevin was prompt and I was able to get same day afternoon appointment after calling 2 other…read moreclinics on a Saturday morning. He communicated well and was very compassionate and gave us space in every possible way. I am still thinking about putting my 20-year-old cat to sleep but it has been getting better talking to ChatGPT

It has been a year since my beloved cat. my baby boy, Leon, passed away. It was my first time…read morelosing a cat, and everything happened so fast that I barely had time to process what I was thinking or doing for him. With Dr. Kevin's guidance, everything went smoothly, and he truly helped me feel that I made the right choice for Leon, without any guilt. I still remember how empathetic and compassionate he was, and how much that support helped me get through such a painful time. Thank you, Dr. Kevin, for everything you did It has stayed with me, even a year later. 진심으로 감사합니다. 존경을담아. Warmly, Eliya

I've used royal pet for my first dog about a decade ago. Royal pet had picked him up from the vet's…read moreoffice and they delivered his ashes to us 2-3 weeks later. The ashes came in a beautiful box wrapped in cloth and came with a paw print and dedication. Today, Brian picked up our other dog from our house, and he was so professional and sweet. He hugged my husband after he placed Richie in the container he had brought for transport. We look forward to receiving his ashes back in a few weeks with a paw print and dedication as well. Jenny was great on the phone as well, super sweet during the intake. $295 cost for cremation and pick up from our place. With a dedication and paw print, and special box. He is a small dog 9lbs. I will use them for any future pet.

This is in response to the owner Jenny in regards to my original review and for the public so that…read morethey can be more informed: Jenny basically runs a 3rd party delivery service for pet haven. Even the name "royal pet mortuary" is deceptive because it is not a mortuary. All she does is take your phone calls and then arranges delivery to a crematorium for her extra fee. The real crematorium had their own delivery drivers typically for free. What Jenny does is add her fee and tell you that "she will take care of everything" in reality it is because of these 3rd party drivers that sometimes mistakes are made and the wrong pet ashes are returned among many other errors ( see pet haven reviews) You will be much better off contacting a real crematorium directly and making arrangements with them. Unfortunately there are many services like Jenny's that pretend to be "compassionate cremation services" and are simply delivery drivers and they charge a huge fee that isn't necessary on top of trying to sell you other keepsakes that the real crematoriums offer for much less. Also, there is no shortage of real crematoriums around Los Angeles and other areas. I am writing all this because I love my animal and hate the idea that there are people who take advantage of grieving pet parents. Her listed address is not a real location and there is zero regulation in this industry so if she made a mistake with your pet there would be almost no recourse. Especially is you don't even know where she is. Please be careful and do your research. There are many other predatory "services" like hers who will fake sympathy on the phone with you so that they can take your money. I highly recommend you call a real crematorium and ask for what is called a "witness cremation" to ensure that you get your own pets ashes back. They cost a bit more but well worth the peace of mind and you will be saving money by not having someone else drive the pet there and deliver ashes back to you which can take weeks or months instead of one day. I understand there may be people who don't want to deal with any arrangements for your deceased pet because of the inconvenience but your pet deserves better. I also recommend you read the reviews because sone of these places lack the ethics and have no compassion because they are huge corporations driven by profits only. It took me a whole week to learn this information and so now I'm sharing it here. Sending love and prayers to anyone who lost their beloved pet!

Jane is very helpful and respectful of people's feelings during a very tough time. She responds…read morewithin a very reasonable timeframe and she completed everything we had hoped for.

A wonderful place to put your loved pet to rest. Great care…read moreis taken to make you & your pet comfortable in the sad time of their passing.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

Our family dog Brandi was getting progressively sicker due to old age, and we decided that it was…read morefinally time to send her to heaven a couple weeks ago after she had a particularly rough night. We were fortunately able to schedule a same day in-home euthanasia appointment on a Saturday, and Dr. Chan came by within a few hours. Dr. Chan explained the whole process thoroughly before she started and answered any questions we had. It was super sad that we had to say goodbye to Brandi, but I'm glad that services like this exist so that you can send your pet to heaven at home in a comfortable and familiar setting. Dr. Chan was super professional and respectful from start to finish.