1. Green Mountain Performance

    1. Green Mountain Performance

    0

    Mendon, VT

    Green Mountain Performance

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    Services - Green Mountain Performance

    Auto brake repair

    Auto engine repair

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    Recommended Reviews - Green Mountain Performance

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    1 year ago

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    Main Line Overland - Badlands

    Main Line Overland

    (39 reviews)

    Original review: 3-Star Review (Two-Lens Version)…read moreWe worked with Mainline Overland on several upgrades for our 2014 Sportsmobile Sprinter. Our initial meeting with Tom Henwood was friendly and productive, and we agreed on about $9,000 in parts and improvements with about $2000.00 in labor. From the shop's perspective, some of what followed likely reflects the realities of sourcing specialty overland equipment. Several of the parts took longer than expected to arrive, and the timeline gradually moved from a promised-for January completion to an installation in March and final pickup in early April. From the customer side, the challenge was the shifting expectations and communication. The dates kept changing as parts were delayed, and it was sometimes difficult to get a clear sense of what was actually happening behind the scenes. I eventually asked that expectations simply be managed conservatively and transparently. Most of the work appears solid, but we did run into one frustrating issue: the bike rack recommended and purchased by Overland turned out not to be compatible with the new rear storage box installation. One reason we sought out a specialty shop was to help sort out exactly those kinds of compatibility questions. They refunded the cost of the bike rack. My takeaway: Mainline Overland clearly works with complex builds and specialized equipment. Customers who already know their gear and can stay closely involved in the technical details will probably do well here. If you are relying heavily on the shop to guide decisions and timelines, it is worth asking very detailed questions up front about compatibility and scheduling. I'm hoping the system performs well over the summer and will happily update the review once we've put some miles on it. Update - July 2026 After I posted the review above, Peter Henwood, President of Mainline Overland, called me personally and asked if I would consider removing the review and giving the company an opportunity to make things right. Specifically, he offered to replace one of the rear storage boxes with an equivalent model that would accommodate the bike rack, at no cost to me. He sounded sincere. Because I still had several months before a planned two-month trip, I agreed to give them that opportunity. I explained my timeline, and he thanked me for the second chance and said he would be in touch. That phone call was the last communication I received. After using the equipment on our trip, I can say that the storage boxes themselves performed well and the bug screen has been an excellent addition. On the other hand, one installation detail was never completed correctly--the original upholstery on the sliding door was not tucked back into place and has remained loose and flaps during use. Looking back, I believe my original three-star review was fair. I recognized the quality of much of the work while expressing concerns about communication, scheduling, and follow-through. Unfortunately, my experience after that review only reinforced those concerns. As President Reagan famously said, "Trust, but verify."

    On 1/9/26 I put $9000 down on a new Grandby and was told there was a 10-12 week lead time. With…read moremany calls made to them they still can't give me an exact date for delivery! Here it is 6/3/26 and no camper! I had to cancel two trip already and it's looking like I'll have to cancel my trip to The Big Thing at the XO ranch this July. Very disappointing! I finally reached out to FWC main office in Woodland CA and am waiting on a response and resolution to this issue!

    Green Mountain Performance - autorepair - Updated July 2026

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