Compassionate. Professional…read more Patient and KIND. Pet Memories of Rockwell Texas went above and beyond to take care of our unique situation. Miss Dee and Mr Nick in particular were amazing. Thank you for everything.

They answered the phone even before they opened. Gave immediate, compassionate service at…read morereasonable price. Fast turnaround on Highly recommend.

I can't say enough good things about this business and how they helped me in my difficult time with…read morean unexpected death of my pet they are very professional and compassionate, thank you, Bob and Laura for everything.

Absolutely would not recommend. Our vet started using them for cremations. They advertise through…read moreour vet as part of the cremation package that they will deliver the ashes to your home vs. your vets office. They called me under the name Faithful Companion less than 24 hours after picking up our dog from the vet and left a voicemail in the afternoon wanting to drop off our dogs ashes that afternoon. I was unavailable and they called our vet the next morning saying they could not get a hold of me? They had left one single voicemail and it had not even been 24 hours since that voicemail. I called this business back less than 24 hours after their voicemail and received their voicemail. I left a voicemail requesting a call back to arrange the delivery of our dogs ashes. I called our vet to find out that this business was dropping the remains off at our vets office an hour away versus delivering his remains to our home address as previously advised. It's not like they had been holding onto the dogs remains for days and left multiple unreturned messages. This business never returned my voicemail. This business had not made a good faith effort to reach me to schedule the delivery of my pets ashes and was misleading and dishonest with my veterinarians office indicating they were having trouble getting ahold of me as if they had tried multiple times leaving messages? I am baffled at the lack of compassion and empathy as well as unprofessional behavior during such a difficult time by a business like this. Why offer delivery of the remains if it has to be the date the pet is ready within a few hours only and there is no consideration for the pet parent? I am going to encourage my vets office to rethink their relationship with this company. Very disappointed.

What can I even begin to say. Last week we lost our little pup....almost 1 year to the day we had…read moreadopted her from Fort Worth Animal Shelter. She was approximately 8 weeks old and we loved her beyond measure. She had a sister and me and my sister both landed on Sabrina. God lead us to her and for what ever reason he knew she would need us. Approximately at 9 months old she started having some diarrhea and through a multitude of Vet and Animal Hospital visits testing would show she lymphoma. Rare for a pup. Our best prepared us for a rolller coaster if good days and bad days and we were absolutely blessed with really good days up until last week. On a business trip my sister called and said Sabrina wasn't feeling well and was laying down in the corner of the laundry room. She never slept in there. I arrived back home Wednesday morning and she didn't come to the door to greet as she always did. I went to her and she was at her normal place underneath my chair and I gently greeted her and she wiggled her little tale. She died 12 hours later. Her little body had enough. She was our best Friend and we loved her deeply. Her big sissy has been looking for her everyday. At 3:00 am I discovered Precious Pets Crematory and completed their online inquiry. 7:00 am the owner called me. He was awesome and talked me through the options. I told him I would be there by 10:00 and said his daughter would be waiting on me. When I arrived she was kind and understanding. She could see and feel our pain. We received word that Sabrina was ready to be picked up today. Coordinated a time and it went exceptionally well. Not only did we get an engraved urn, but they included her paw print and a sample of her hair. Me and my sister cried...bawled. My last words to This very sweet lady was that I hope I never see her again. Lovingly she understood what I was saying. In life, the love we have for our pets last us a lifetime. Thank you Precious Pets for your kindness and understanding. If I could give 10 stars I would!

Wonderful company, run by a truly compassionate family. Our beloved dog passed away early on a…read moreSunday morning. I was scheduled to fly out later that morning and couldn't fathom the though of leaving the responsibility to my grieving wife. After attempting to contact a couple of other companies, I was fortunate to find Precious Pets. Not only did they answer, they quickly opened their facility on a Sunday morning so that I could drop our dog off and still make my flight. They are truly wonderful people and despite the sad circumstances, they made the process comforting and convenient.

The people at PR are truly a blessing. Having it already be such a difficult time, they were there…read moreevery step of the way and we were always met with compassion and sympathy. I couldn't recommend this place more in the circumstances. Thank you guys so much

Thank you so much for your beautiful work and the kindness of everyone that works there. The…read morehandcarved urn is so beautiful, you can tell the care and detail you put into it, the swatch of fur keychain, the paw print and nose print...all of it means so much to me and is so wonderfully and thoughtfully done. Thank you for taking such good care of my girl, Ruby.

Bluebonnet had taken care of all my pets and treated them like their own family. I wouldn't trust…read moreanyone else with my pets.

I'm very dissatisfied that you would lock your gates so people could not visit thier loved fur…read morebabies ... do better cause we all love our fur babies and it's not fair we can't visit them

Dr Henderson was so caring and understanding. She made the process as comfortable as possible.read more

I would give Dr. Heinemann 10 stars if I could, very understanding and respectful of what we were…read moretrying to do. Took the extra time to explain step by step what she would do while at the same time interacting with my baby girl as best she could. The experience for my baby and myself was exactly what I had hoped for calm, respectful, and as easy on the two of us as possible. I will use them again when needed and will recommend to all my friends when they are in need of this lord sent service.

My 17 year old dog had to be put down. I wanted something special to remember him by so I ordered…read moreHIS paw print. What I got in return made my heart drop. An obvious fake casting of a dog paw. This is not him, a child could tell this is a fake paw print. I am disgusted and so sad. This was $70 btw. There's a special place in hell for people like this.

Thank you for taking good care of my dog and being kind trough the process…read more Loosing a pet is hard. I recommend them highly

Having had several pets over the last 20 years, we have relied on Dr. Fiona's care. The time,…read morecompassion, and support she showed towards our dogs during their final moments were exactly what our family needed when we faced the loss of our pets. Saying goodbye to a beloved pet is one of the hardest decisions we make as owners. Our dogs were at home, comfortable, and not fearful or anxious about what was happening. I remember one of our dogs having an emergency and having to take him to the vet. He was anxious, and it was time for me to let him go. Seeing him on the cold, metal table broke my heart. I vowed that when the time came for our other dogs, I would choose Compassionate Care. I cannot express enough how incredible this service was during such a heartbreaking time. Dr. Fiona took the time to let us say our goodbyes without rushing, providing us with the space and support we needed.

In this day and age, more often than not, we spend a substantial sum on products and services and…read morethe outcome is average. Not in the case of Dr. Fiona! Just Wow! Recently we euthanized Ginger. She was fourteen with rapidly declining quality of life issues. The usual when,where,how thoughts and discussions took place over weeks . After referrals to Dr Fiona and the description of her process,the decision was made to use her. Now, each pet lover decides the type of food,level of care etc they are going to give their animal. That ranges from just enough to get by to treating them like humans. No matter your level of care, Dr Fiona will open your eyes to a level of compassion for your pet you've never witnessed. Yes, this service cost significantly more than going down to the vet's office. They come to your home and over the course of one to two hours lovingly usher your pet to the next stop. Beautiful. I highly recommend you consider Dr Fiona and her service.