Green Clean Carpet Cleaning is a "gotcha " company who takes advantage Of the vulnerable elderly…read more Is not professional. Doesn't measure. Talks you into paying cash by giving you extras or so they say. Now you have no recourse. I have an ill spouse. Was pressured into doing it right then. True, I didn't have to agree. But it seemed easier at the time. Carpet doesn't look any better now. Cost more than 6 times advertised price. They did say they would send someone out to redo. But I don't have the energy to move everything again. So beware and don't get hoodwinked

Two months ago a Green Carpetcleaner employee came to our apartment, he did a very bad job.After he…read moreleft the apartment, we saw many stains on the carpet. It was terrible.We paid him for deep cleaning the carpet, but the carpet was not clean. So we called the company and told them the situation.They told me that we will ask the person who came to clean your carpet, to come on Monday (a week later).I said, "ok". So I waited on Monday.Didnt go out.He didnt show up.i called him and left him a massage.He didnt call me back.I called the office and I explained the situarion.I was told that someone will call me back and will arrange to send someone. Ecause the person who initially came to supposedlt clean the carpet, no longer works for them. So I waited for a pvone call for a week never got it.I again called the office, gave my full name and phone number and address.They found my found my file.I told the customer service the siruation.She appologised. She told me that the supervisor or someone in charge will call me back. Never happened.No one from the office called me back.I called many times and I talked to four different people and I got the same response.Last week I called the office and talked to one of the customer service reps and gave her my name. She was able to bring up my file.She told me that the supervisor will call me soon and he did. He told me that he knows the situation and he appologised and told me to be patient. He asked me to call him on Monday or Tuesday.I called on Monday and left him a massage and called on Tuesday and left him massages. He never called me back.I called the office again today and told the customer service rep that the supervisor never called me back despite that I left massages for him. The lady said that sorry we cannot help you.I tols them that I am not happy with your service.

Definitely will use Raul again. Did a great job on my ugly stained carpets. Took his time and there…read moreis no stank odor, which most of the other carpet guys leave behind. See you soon boss! Nick S

Raul was so professional and easily scheduled a couch cleaning consultation with me at a reasonable…read moreprice. I had accidentally burnt my couch with a steamer and he offered to check whether a cleaning would help. I highly recommend REMMS carpet and Upholstrey cleaning for any needs you have. They provided a quick, friendly, and thorough visit. Thanks Raul, I appreciate it!

I have a white rug which I looovee and it looked gray after having it for a year. My friend…read morereferred my to M & S Carpet. I emailed them through the website and got a response in an hour. I was able to scheduled an appointment for cleaning the next day. I was so happy! The M&S carpet rep came on time and cleaned my carpet to perfection. It looked white again! He was very nice and did a great job! I would definitely call them again to clean my carpet next year.

2 days ago I was having a dinner party and all the soup I made fell on my carpet. Good thing I had…read moremade more dishes and not just soup! I called M & S carpet and they came out for a cleaning the next day. The person who cleaned my carpet was professional and did a great job!

I never had such a great services. Green House Carpet Cleaners in La Canada Flintridge cleaned all…read moreof my carpet, stairs, and drapes. Everything look so clean now and the service didn't cost me too much. Thank you guys you are excellent

Cleaning California Carpets did a horrible job of cleaning my carpets. The "family owned business"…read moreout of Castaic sent someone from the San Fernando Valley up to clean my carpets. The technician immediately quoted a price nearly twice that of the original over the phone estimate. He had multiple products that he wanted to spray in high traffic areas and basically made it seem that without the additional treatments, he couldn't guarantee the dirt would come out. He talked incessantly during the service! He complained about former clients trying to talk him down in price, rambled about the "horrible jobs" he has completed, and called me upstairs every few minutes to "check on his work" and show me how nice the carpet looked. Well everyone knows it looks nice when it's "just groomed" and wet. The proof is how the job looks after its' done. A few days after the job was completed, I saw areas that still appeared dirty, so I took my own personal hoover and cleaned a spot approximately 3' X 3' on top of the staircase. (We don't even wear shoes on our carpet.) Well, the amount of dirt that was sucked out of the carpet was unbelievable! One person to whom I showed a picture said it looked like "mud water". Being a full time working mother with two children, I didn't react right away. I had to take the day off from work, and on top it, I was charged $411 for 3 bedroom, a staircase (which also looked dirty after the job dried), and a play area. So my mistake for waiting over the 30 days to call! When I did call, the receptionist said I waited too long to complain and the most she could do was give me 15% off my next service. Ha! I told her I was not interested in their services any more! As the conversation continued, it became more heated. I was talked over and reprimanded for not calling sooner. In short, she was rude. I told her I was considering posting the photo with my review/post. She replied, "Well, I guess if people like 'me' want to ruin a small family run business, I guess that's what 'I'd have to do'!" Well, I myself happen to be a small business owner too. I have no desire to "destroy" small family businesses. I do however, expect that when I pay good money for a job to be completed, I'm more interested in getting the service I paid for! If I provided a poor service to my clients, I'd do everything within my power to correct it. That's why my small business thrives. So, this has been my experience. I am going to try to post the photo, but I'm not super familiar with posting on yelp, and I haven't figured out how to attach a photo! I'm going to keep trying. In the meantime. you may want to consider another company when looking for a quality carpet cleaning! Small family-owned business or not, I am not interested in throwing my hard earned money away and remaining quiet when a company performs such a lousy service.

I had my carpet steamed cleaned by this company they did a fantastic job that I had to recommend…read morethem to all my family and friends. They were so happy with my reference that they have not had any complaints with any of the jobs they have had done by this company.

My Aunt needed to clean her mattress when I went to visit in Alabama. She asked do I know anyone…read morewho could clean it out there since I know many people in my industry. I told her no, but I can find someone for you and vet them. So I find this company that specializes in mattresses. I told her to try them and called to set it up for her. Curtis came and was very knowledgable and knew things about mattresses I never heard of. He got the germs out and the stains that supposibly could not be removed. My Aunt came in and said thank you Sir, paid him and tipped him $40 for his results and saving her the expense of buying another one. Thank you Curtis for taking care of my Aunt and making me look like I knew how to pick em.

Never again!! After calling around a few places, I was quoted $79.99 for a basic cleaning of a…read more3-seat sofa. I've been bait and switched in the past, so I asked if there was a number I can send a photo of the sofa to confirm that I would not be quoted more upon arrival. The woman who answers inquiries gave me a phone number. I messaged multiple times with photos of my couch, and only received an accidental response "butt text" and then nothing again. I called her back to confirm, and she promised that I would not be quoted more than $79.99. When the cleaner arrived, he told me that the sofa was linen (it was actually a cotton blend that looks like linen but I didn't figure that out until later), and that he would have to be careful spraying too much water so it wouldn't damage. He also noted that certain stains on the cushions could not come out, which I totally understood and expected. He proceeds to do a light zig zag motion across the couch for less than 3 minutes and then asks me to come take a look. I just watched him put 15% energy on the couch, while simultaneously texting on his phone, and then ask me if it was good? I was in total shock. Let me be clear...a single zig-zag motion across the whole couch + 3 cushions meant that all the dry space in between was NOT EVEN TOUCHED. Yes, he literally touched 1/3 of the couch with his spray nozzle and then said he was finished. When I brought attention to this, he said he told me that he would have to put light water since the couch was linen. But this wasn't just light water, it was literally only touching smalls parts of the couch and then completely ignoring the rest. As if that solution was supposed to magically spread to the dry/untouched places. I asked him to go over the entire couch again, covering the dry spots he hadn't touched before and to get the back of the sofa which he hadn't even attempted. He was receptive and did so kindly. But not before spraying water all over my kitchen floor, marking the floor up with dirty shoes and then asking me for a towel to clean it up. The only reason I gave this two stars, instead if one, is because the cleaner wasn't rude and there were two spots on the couch where dirty fingerprints had been and he got them out. Also because the woman who answers their inquiries was kind and honest, they did not in fact charge me more. This company is extremely unprofessional and has no integrity. I cannot believe they can get away with charging for this service. I understand that it's only $80, but that's still hard-earned money. Besides the dirty fingerprints (that were surficial and had only just happened at delivery a few days ago) my couch looks exactly the same and costed me $80. I would not recommend anyone spends their money at this place.

I NEVER received my rug back after they picked it up from my house. I have called probably about 30…read moreTimes asking to speak to a manager and they said they would give me a call back. I have never gotten a call back. DO NOT USE THIS COMPANY. If I could rate this 0 stars I would. Can't even find any information about the company on google. Such a scam