Special thanks to TRAVIS for walking me through changing a filter on my system. Great people to…read moredeal with.

So I got my water softener in August 2022. When it was installed I was in an work online class so I…read morewasn't really available for the entire install that took 4-5 hours. I should have been because now I can't get my attic entry point stairs down. So I'm going to have to pay someone to move the water softener over so my stairs can come down safely. I'm very disappointed in all of this. All aspects of install should have been taken into consideration after spending cash in full $3245. Then what prompted this review and I emailed back on this invoice I just got ; I got my salt delivery statement today as the guy came out about 3 weeks ago. I again working should have went out there to hold his hand because I got a $28 bill with no # of bags of salt no delivery fee either. Just you owe $28 and some change When the salt delivery guy showed up, I had opened the garage so he could do his job and thought he would knock on the door when he was done. Nope, nada, nothing, he just left and my garage wide open for about 10 mins. This is not good customer service at all. I will not be using this salt delivery service ever again and I'm just extremely disappointed in how all this went. Can't even open my attic, thanks! I would not recommend this company. I'm highly disappointed and a little PO'd that I can't get in my attic especially when my AC is up there to change the filter. I will not be taking this review down either or calling the owner because obviously you don't care.

I cancelled two account due to bad customer service experience and long call wait times. I was told…read morethe equipment on the first account would be picked up June 23, then 25 and June went by and the equipment sat there waiting for pick up. On the second account, I was told the equipment would be picked up July 2 then July 3 and then today but the equipment is still here. All this time, even after I cancelled both accounts, they are still billing me and charging my credit card. I tried to remove my credit card info but the account website would not let me. I will not use this company for water anymore.

Not happy when you all force a delivery I will set up when I am ready for my water to be delivered…read more STOP BEING SO PUSHY

I normally don't leave negative reviews, but this experience was beyond frustrating…read more I recently bought a new home and was told by the builder to contact Elite Water to turn on the water supply line for kitchen sink , even if I didn't plan to use their services. They said someone named Julie would contact me to schedule. Days passed--nothing. I followed up, and again was told to wait for Julie. Eventually, she contact me and texted her back. On March 28th, I told her I work weekdays and preferred evenings or weekends. She asked me what time, so I suggested 6:30 PM or a Saturday two weeks out. No response. I followed up on March 31--still no reply. On April 8, I texted again and finally called the company. They apologized and scheduled a visit for Friday, April 11 between 2-5 PM. We had to drive 30 minutes because we haven't moved in fully yet and rearranged work. My husband waited at the house from 1:30 PM. No one came. At 3:40 PM, the company called saying the driver, Chris, was delayed and would arrive between 6:30-7:00 PM. We waited again. The driver never called ahead like promised. At 7:15 PM, we gave up and drove home after wasting six hours. At 7:35 PM, the driver finally texted asking if he could come now. I said no--we weren't there anymore. The next day I texted asking if he could come or at least explain how to unlock the water. No response. This was incredibly unprofessional. Are customers treated this poorly just because they don't buy Elite Water products? The communication was terrible, the follow-up nonexistent, and our time was completely disrespected. I will never recommend this company to anyone.

I just wanted to give some praise to a young man named Jackson who serviced my water softener…read moresystem this morning. He arrived on time, was kind, and very efficient. He often asked if I had any questions, so I always felt a certain manner of understanding about the service. Jackson is a great communicator and entertained all of my questions about our mutual love for fishing. He's definitely a great person and Elite Water Systems is lucky to have him.

This place is the best I've delt for hydro dipped parts. I've got pretty much my whole interior…read moreparts dipped and they came out amazing.

Awesome work, had some engine covers dipped, they look great, these people are top notch. Fast turn…read morearound, more than fair price. The parts came out better than expected. Customer service was great from drop off to pick up.

What a great company. Working with Martha has been so easy and nice. She has truly gone above and…read morebeyond for my company. Austin Pure Water is a company that has integrity and a great product all delivered by kind people!! Thank you Martha!

we have 3 water purifiers from Austin Pure Water at our office…read more everyone loves them. on the rare occasion that they need service they are here the same day. Martha and the other reps are as responsive and informative as humanly possible. HIGHLY RECOMMEND .

LOVE my water filtration system. Martha and team are great to work with, the instal was quick and…read moreeasy. I am so happy to have this system in my home

I have a Go Pure Water system for my home, as well as my office, and will NEVER go back to buying…read morewater bottles again! This is the smartest investment I've ever made! Especially during these times, I feel RICH that I have an endless supply of cold clean water on demand. I can even have instant hot tea if I choose. If you don't have one, you are missing out. BE GOOD TO YOURSELF

Great water conditioner system and Great job! finally I can feel soft water in my home,…read moreprofessional install and installer,,, highly recommended to get hard-less and soft water system from PURE TECH WATER PURIFICATION. Thank you

From the owner: Pure Tech Water Purification Systems is located in San Antonio - Texas (our coverage area: central…read moreand south Texas). we offer a variety of water treatment solutions for Residential and Commercial, that includes: water softener system, Reverse Osmosis, Drinking water system, U. V. “Ultraviolet unit”, Well-Water Treatment systems, Filtration system, Ion Exchange, Water Disinfection, Water Purification system, Carbon Filters, Chlorinator, De-chlorinator, Alkaline filter, Replacement filters, Re-bed softener and Multi-Media systems, Water Treatment Services (Commercial and Residential), installation, preventive maintenance, softener salt delivery, and more.

Reggie's bookkeeping is woefully insufficient, and he holds his customers responsible for clerical…read moreerrors on his end. The steam distiller machines are pretty nice, but this vendor is completely unprofessional, and I honestly don't know if it's just incompetence or if I've been scammed.

This company has been great, the product is excellent, I love the water. I have one of the personal…read moreuse water machines that is just phenomenal. It's been running over 10 years, has saved me so much money in plastic bottle water use, and the water is delicious. The owner hasn't hesitated to help for a moment to tune it up or repair it at a very minimal cost after the 10 year warranty. I highly recommend greater Texas water.

The cost was competitive. The install was punctual,…read morecompleted quickly and everything works exactly as it should. Very important, there were no high pressure sales pitches or gimmicky antics. Just call them and see what you think!

I was looking for water softening to be installed in my house and was completely confused by all…read morethe options. UV light? Carbon Filter? Reverse Osmosis? Say what? Jason was very responsive and very patient with all my questions and indecisiveness and walked me through all my questions and even made some calls to help me decide what I really needed vs. nice to haves. Installation was pretty quick and easy and we did have one issue post installation that was fixed right away. I would not hesitate to do business with South Texas Water solutions. The pricing was fair, the team is responsive, and I live my new system!