Avoid this lender. I am a selling agent on a transaction in which Greenbox is the buyers lender. It took over a week to review final conditions, and even then they still had additional conditions issued at the last second. Our close of escrow was yesterday and we are still waiting for them to fund this transaction. All this just for a 100k investment loan in which my buyer is putting down over 500k! Stay away by all means. read more

I enjoyed working with the team. Could have used a bit of quicker responses on a few occasions. But, overall - I feel we would work well with the team again! read more

These peices of sh---t approved me for a loan and up until the last day said they were doing the loan. Then kept extending my loan with the seller to the point that I lost my earnest funds. The asked for so many stupid things at the last moment and they new I could not deliver. They asked me to come up with another $400,000 to close... when I did, they gave me another long list of requirements. They are unethical scum. Even my agent was upset. Their dumb--ss underwriter came up with the most foolish requests like "prove to us why you had so many electronic deposits during 2020" COVID you moron! Banks were closed. Pull your head out of your arse. At the last moment these c---ksuckers wanted me to go to the bank and get print outs of checks, have a CPA redo my taxes. They couldn't even read a basic bank statement and eliminated about $185,000 from my income with no good ratinale. Don't believe what other people say... these people are the scum of the earth and have no integrity. They do not keep the promises they made in writing. read more

Had the placer to work with Hilda. Very professional and Upbeat . Looking forward to continue to work with Greenbox

I was the listing agent AND the owner of the property that Payam did the loan for. I have been in RE for over 36 years and I am always a bit "skeptical" of companies and loan agents that I am not familiar with. He was very transparent from the get go, always communicated in a timely manner, AND actually closed 2 days early! thank you Payam read more

I closed a complex loan with them. It took awhile for everyone to get on the same page. Like many non qm lenders their process is still clunky with days in file set up, and other areas. Once the ball finally got rolling we overcame all of the hurdles together. The underwriter Sevag worked really diligently to close this loan. There were over 10 streams of income, one of the most complex tax returns that even the cpa that prepared them had a hard time explaining everything. I will send other loans there. My AE David Reyes is great at communicating when I needed him. read more

Getting a jumbo loan during COVID was difficult at best. Add in being self-employed and it is next to impossible during this time. The rules were always changing and the market seemed to dry up overnight. Greenbox provides a specialized product that is not for everyone. The process is intense, frustrating, and takes longer than a traditional loan. The positive is we were able to close our loan and purchase our home. This, however, was not an easy task to achieve. It took a lot of effort by my broker, myself, and senior leadership at Greenbox up to and including the CEO granting an exception to fund the loan. Special thanks to Mr. Eshaghian for this. If I were to do this over again I would become more involved from the very beginning instead of waiting until the end of the process when the deal was about to fall apart. In summary, not for everyone, not easy, requires the borrower to be involved, and takes time. However, for those with unique finanical situations, it is a great way to obtain the needed financing. read more

I had an opportunity to work with Payam Kohanbash in Green Box Loans. I received great lone with low interest from Payam. He did exactly what he said he was going to do for me and has a great sense of getting the job done! I would highly recommend Payam kohanbash - Green Box Loans. read more

They get a zero worst company ever took them 2 months to decline a loan for reason they knew upfront my broker went back to them a year later because of a new program 2 and half months later declined at last minute for same reason even though a supervisor sent email loan was approved unprofessional horrible way to treat people read more

It is known that this mortgage company posts fake reviews in order to make itself look good. For real experiences and legit reviews, check out the BBB and Ripoff report. Also, to Raymond, the owner of Greenbox, who felt the need to chastise me for re-submitting a review to continue to let everyone know how Greenbox treats its customers, I'm glad you could easily get over the loss of thousands of dollars, all the while losing a home that we were more than promised by your company we were qualified for. I was recently contacted by another individual who went through the exact same thing, HENCE the reason for reposting about my experience. You are an arrogant individual who is only interested in doing damage control to cover up the incompetence of your horrible company. read more

They make false advertisements about some type of loans, they make you engage in a transaction and they don't deliver because those loans never existed. They claim to be a Direct Lender, they are not! They advertise for no-doc loans, they don't have any. I don't know if the positive reviews here are real, but you may want to check BBB or glassdoor (former employees) for a better assessment of this company. read more

Worst experience ever as a loan officer ever. Ruined my relationship with my realtor referral partner and my client. Sent in client's documents to Greenbox even before client made an offer, and was told no problem. Over the 2 months period, client was requested with endless financial documents, doubling down payment, pay down more debts, have more reserve, and Greenbox still couldn't close the loan. If you want endless conditions being added last min., over promise and never deliver, and underwriter who can't calculate DTI correctly, this is your place. read more

Green box is the worst broker out you can ever ask for. If you want your loan to be canceled, choose Green Box. If I can give them negative stars, I would do that. They get your borrowers CD out, docs out, and right before funding, they stop everything and wait until the buyer(s) or seller(s) cancel. But, why? No one knows. They did this with my clients, and many realtors that I know. I highly do not recommend this, unless you want your loan to get canceled. -100 recommend. read more

Worst loan company ever! I tried to apply for 800k loan and they gave me the runaround, wasting so much time causing so much stress. This company on the closing date told me the loan docs were going to be out but changed their mind and said I had dti issues. I almost lost my deposit for 32k!!! Terrible communication and customer service along with people that don't know what they're doing. If I could give 0 or even negative stars this place deserves it. Do not use this company for any types of loans. They should be out of business. read more

I wouldn't not do business with this company....again. They are the used car salesmen of the loan business. $uper Excessive fees. I worked with Paul and his assistant Roxanna who I will have to say are VERY poor communicators and made decisions for me that were not for them to make. I ended up canceling my loans with them before we closed and that was the best decision I have made this year!! I went to a local bank and got everything I wanted! The state of Oregon issued a cease and desist order to them for violations (google: green box reviews Oregon violations) in a word "unethical" read more

I went into buying our home and the entire lending process with a terrible past experience. Picked up the phone and contacted Paul Payam Kohanbash, he advised me what needed to be done. No BS no empty promises. This company is as straight as an arrow. Trust worthy and caring as they are attending to the members of their own family. Everything was explained... communication is amazing... if you are looking for a lender Greenbox and Payam Kohanbash are it. Our loan processor Denise was amazing. Always available to answer my thousands of questions. Kudos to Greenbox for creating such a pleasant experience for my family and I...These are the type relationships that you dream of having. Much appreciated and thank you everything...if you are looking for a Loan, Greenbox is the only place you need to visit... read more

Nasty business ever! I requested for 7/1 arm loan based on their quote, somehow the contract was converted to 5/1 arm without any notice, plus 20k more closing fee, plus their system broke down right on time so that they cannot fix this number anymore. Are you kidding me ? Thanks for wasting one week for us. Now I need to find new lender... I rather to give them negative 5 stars. read more

Payam did a great job for me and my family. He went above and beyond to get a best loan for us. He is very professional and knowledgeable and he is there for you through out the whole process. I highly recommend him. Thank you Payam read more

It was a pleasure doing business with Payam Kohanbash and his great colleagues at Greenbox Loans. I recently bought my first home and it would not be possible without his help. From the very beginning, he patiently explained every single step of the process and answered every single question that I had. He did not pressure me nor harassed me with phone calls and emails like other lenders that I have talked to. Like any first time home buyer, there were moments that selling agent would cause me anxiety and stressed, looking for reasons to cancel the deal. He was always available to talk to me and help with the situations, even on his vacation. He was honest to me and got me the best rate possible and delivered at the end way ahead of schedule. He has gained my family business for life. read more

"LOAN IS DENIED..." How can a SR. UNDERWRITER allow me and my borrower to waste over 2 weeks with brutal conditions? I gave them 100% of all the conditions they asked for just to make up a dumb condition at the end to tell us "loan is denied!" SR. UNDERWRITER did not know vital issues given to them weeks earlier! They did not even have to decency to tell us up front they did not want to do the loan, instead they wasted time and made my borrower miserable to the point where he gave up on buying altogether and I also lost the Realtor!!! This is the worst of it all if you ask me. I rather not do a loan than to send them anything else! ASKING FOR SOURCE OF FUNDS FOR 2 CREDIT CARDS TOTALLING $106.00 FOR BOTH? This is just ONE example of the ridiculous conditions they put us thru. NEVER AGAIN! read more

I have been a mortgage broker for 25+ years and can attest that Non Prime lenders are hit or miss. Nothing like conventional. I would like to say that Greenbox Loans has gone above and beyond to assist in closing loans. As with any lender, if the loan application was taken correctly and submitted promptly with necessary supporting documentation, it is underwritten in a timely manner, not having the realtors scurry to get extensions or the mortgage broker or lender driving the clients nuts for additional documentation. Many lenders will have issues in their processing/underwriting of loans, but typically will adapt and make the necessary corrections in their process to ensure any delays don't happen again. This lender is one of those. They stepped up to the plate many times, and if there were issues, no matter who was at fault they rectified what was wrong and made the extra effort to close the loan. I cannot say that for many of the other Non Prime lenders we've used that have resurfaced since the crash of 07. Rates and closing costs are very competitive, combined with the excellent customer service we have witnessed on the wholesale side make Greenbox a winner in our industry! read more

Great to do business with them everything went smooth and staff very professional I will definitively recommend them for your mortgage business. Thank you Greenbox loans! read more

Payam Kohanbash helped us with our loans and made the process so simple! I'm a first time buyer and he really explained everything so clearly and made sure we had all questions answered. I am so glad he was there for every step of the way and truly gave us his all and made sure he was there for us with any questions Payam thank you again for doing our loans! read more

Just bought a house used them as a mortgage company. Amy was my underwriter, she did a great job keeping everything simple and easy for me and my wife. I don't know about this company as a whole but Amy Sadfye is incredible, I will defiantly be using her again. read more

Loved working with Sevag! He is very helpful and a pleasure to work with. He is very accessible, always willing to answer questions, and does so in a timely manner. I look forward to working with him again! :) read more

I HIGHLY RECOMMEND PAYAM KOHANBASH!! CALL HIM: 310-488-2010 Payam Kohanbash is an extremely hard worker and truly dedicated to his job. I've personally experienced him do remarkable work that nobody thought was possible. If you are serious about buying or refinancing your home then don't think twice about giving him a call. He is honest and upfront from day one. There is nothing to lose and only something to gain. He is truly the best in his field. read more

I have worked with Greenbox for a while now, and some of their specialty programs are incredible, I have funded loans with them that no other lender could get done. I would recommend them to anyone. read more

When it comes to home loan Payam Kohanbash is one professional, knowledgeable, caring guy who will tell you everything upfront and if you really don't need to refinance he will tell you don't do it now. I had a great experience with him and I would recommend everyone to try him. Thank you Payam for your honesty. read more

Unfortunately I've had nothing but headaches with this company they are not trustworthy or responsible. Once they get a hold of your email you cannot get out of it I have tried to unsubscribe and I have called them to take me off the email list they won't. There is far better lending groups than green box Inc. They say they will do something and they don't follow through. read more

Horrible experience with this company! In a span of 2 months my loan was handled by 3 different processors! Only goes to show that there system is not efficient and even there own people/staff are leaving. Never again. read more

This company is a joke from there president Raymond to all there processers.they had one of my loans for about four months.the can't process loans,they don't know guidelines,I had five different processers,they keep asking for different conditions over and over again,it was a nightmare I don't know who sends them loans please people don't waste your time you will be sorry. read more

What a fiasco. 40 years as a loan officer and I have never had this bad of an experience. Almost two months of sending in conditions over and over, an underwriter who told he could either read his email or he could underwrite. Randomly added conditions with out any explanation or even letting us know they were added. Big list of exceptions that they don't clear until you are done jumping their everchanging random hoops and then after two extensions it takes more than a week to finally say loan committee won't give the 90% that the client applied for and the original approval was for, they can do 75% and now need more than double the original amount required. This was a 24 month bank statement loan, with clients who had over a 730 credit score, been in business over 20 years, no lates on anything. What a waste of time. Got them approved with another lender in less than 48 hours. Save yourself time and money and go somewhere else. read more

I am with Berkshire Hathaway and had a well qualified buyer who got the run around by what appears to be many novices not sure what they are doing. They spent the time, provided false hope, and at the end of the day, almost cost us losing a home. We are now with another lender who saw some of the conversations/email trail and was perplexed that greenbox is in business. Please, if you use them, double app because they are impossibly incompentent. I mean this! read more

There is no such thing as a complicated loan for these guys. I had my refinance in 3 different mortgage banks and no one could help. Plus they wasted almost a year of my time. A friend recommended GreenBox and they took care of me. In no time they closed my loan. They are super professional and communicated every step of the way. Highly recommend them! !! read more

If I could give 0 stars, I would. Green Box Loans cost me 40 thousand dollars while holding me in limbo over closing a loan. I would've applied with another company, yet Green Box loans told me that the loan would close any day now for two months. After two appraisals where each one appraised for over 30% or the loan value, they needed one more for some reason. This pushed us into another three weeks of waiting. This past week they told me daily that it would happen "tomorrow." When literally nothing has happened. Now, as the new year approaches I have no idea when my loan will close with them and have to look at elsewhere. This would've been nice to know weeks or even months ago. Highly unprofessional. Do not waste your time. ALSO to all that have been hurt by green box please message me! I am going to file with the BBB and I want as many people that were lied to and cost money in the same way as I have been banded together. I will not stop until anyone that tries to work with them gets a disclosure letting them know what they have done to other people. I have read so many reports of people losing their homes waiting on them. This is what YELP is for. These people have no regard for other human beings. read more

If I could give them zero stars I would. They are guilty of preditory lending. Yanked us around for WEEKS sent us multiple sets of docs and with 6 days in between docs our deposit amount went from 25k to close to 54k to close. Literally a 30k upswing. Then stalled us out, had to get an extension, now here we are day of closing and no docs at all have even been sent to the title company. Contract expires today and now since the title company still has no docs we are also not closing today. Oh and at one point the sales team said matter of factly it wasnt a high enough or attractive enough loan to them. So why the fuck would you jerk people around. That's preditory lending. You set so many ridiculous requirements thinking we would just walk away now you just tell the truth and come with the stall tactic. Preditory lenders.....stay away!!! And yes a complaint is being filed because it's unfortunate they do business like that. Any loan where you make me put down over a 3rd of the value of the home should be attractive as fuck. So a single handed thank you to greenbox for making this a nightmare and fucking us out of closing. read more

I have been buying and selling property for 35 years and have never dealt with a company as slow as Greenbox. They sit on files for weeks on end, nothing happens then they come up with 50 hoops to jump through. You jump through all those giving them ridiculous amounts of irrelevant information and then they find another 50 just for fun. There is no sense of urgency of any kind and a simple loan took over 3 months to process. I bought a car for the same amount as I was borrowing here and financed it in 5 mins on the phone. I have bought, renovated and sold houses more quickly than they took to process this 65%LTV loan. I will never deal with them again - they caused me so much unnecessary stress and we nearly lost the house - the money came through a whole month after the original deadline and on the final day of the third and final extension. Then a couple of weeks later they sold the loan on to someone else. Dreadful company - avoid at all costs. read more

Worst mortgage broker on the face of the earth. Requested loan was told it would take 1-2 weeks to obtain approval. Received a conditional approval after 30 days instead. Conditions were related to providing the company with documents all of which was provided within days of approval. Then, they requested a 2nd appraisal which was ordered and delivered only to discover they had ordered it from the same appraiser as the first so a third had to be ordered. Subsequent to the the conditional approval over a period of 3 months I received more than 8 requests for additional documentation. After 4 months of toil, and after receiving appraisal with photos clearly illustrating we were in the process of doing a gut renovation of our condo, they told us that they needed the appraiser to do a final inspection to prove we were living in the condo. How ridiculous! We were on a deadline and which Greenbox could not meet. We ended up withdrawing our commitment to find another lender. ONLY USE THESE GUYS IF YOU ARE A GLUTON FOR PUNISHMENT and love frustration and aggravation! This was the worst mortgage experience I have ever had and I am 55 years old and had more the 10 mortgage during the course of my life! read more