Gino was so helpful and did exactly what I had asked. The shoe insole (bed) had started to come off…read moreand was sticking to my feet when I wore these shoes. He fixed the bed and my shoes looked amazing! I used to go to Gino when he was in Castleton and his excellent service has remained the same

After reading Yelp reviews, I took in 3 pair of my faves that I'd not been able to wear for some…read moretime. I'm thrilled to find a shop close to me that still does this kind of work. At drop-off I was given a thorough verbal assessment where Gino set clear expectations. At pick-up, he let me look at the shoes with him and talked me through a bit of what he'd done. The work looks great, and I'm so pleased to have these shoes back to wearable condition. I have more to bring in and know Gino will do a great job with those as well.

Manager was very helpful and friendly. Ordered new boots as a gift. She recommended a number of add…read moreons that were very nice.

I have always had problems getting the right fit. Not only are my canoes wide, but I have high…read morearches as well. The lady at this store was super patient and I will def return! Especially when I found out they can be repaired! Shoes w a warranty? Cool.

Mike Cento is a true craftsman. He took 2 pairs of shoes, resoled them, cleaned them up, polished…read morethem, etc., and now they are like new shoes. One of the pairs, my Footjoy Classics Spikeless, stopped being produced in 2009 so I wasn't sure how difficult of a project this might be for Mike. Turns out they look better than they did when they were new! More support, better constructed, and they look brand new. Mike took a pair of shoes that were literally falling apart and brought them back to life, even better than before. These Footjoys look better than anything Footjoy sells these days! Mike did such a great job that I dropped off another pair when I picked up my last 2 pair. And I have about 3 more pairs of shoes that are in need of being recrafted, Cento Shoes will be wear I am taking them. The price is right at Cento Shoes and they carry all the good and necessary shoe care products to keep your shoes in great shape and well nourished. Jennifer who works in the front of the house is just amazing and super kind. She got me taken care of in no time and while I was there picking up my shoes I got some new socks and shoe care accessories too. Cento Shoes has been around longer than I have been alive and Mike Cento has the same passion for shoes that I do. Footwear is really important to me. If it is important to you and want support a locally-owned family business of 50+ years that brings footwear back to life, go see Mike and Jennifer at Cento Shoes, you will not be disappointed. Mike is like the Obi-Wan Kenobi of shoe recrafting. He has a new customer and a friend for life. Thank you!!!

They have never failed me in repairing my shoes. Thought I would have to throw away a favorite shoe…read morebut thank to them for giving me a few more wears. Friendly and professional.

Steve Guinn is a Delaware county legend !! should be a statue of him beside chief mumcie !!! I was…read moreworking in Hawaii once and stayed longer than anticipated this man shipped me boots no questions asked.. i havent bought boots from anyone but in in almost 30 years !! he has always taken care of all the itonworkers I have sent his way !!! BUY LOCAL !!!!

What a fantastic person! Besides doing a great job in repairing our boot shoes, Steve has an…read moreimpeccable outgoing personality as well. I enjoyed talking with him. He was honest about his ability to fix them and was well worth the price. He makes you feel that he appreciates your business!

Alas, that I have to post this update: after a couple of weeks, my luggage organizer "mobile…read morecloset" thingy was returned -- and they failed to reattach the cinch strap, which was the whole reason I went to them! (Instead, they left the strap hanging from its other attachment point, dangling uselessly, and *closed* the hole it left when the strap tore out of the stitches.) So I wrote a nice note and shipped it back. And the postal service promptly lost the box, utterly beyond reclaiming. So I ended up paying for a new set of luggage after all, which I'd been trying to avoid in the first place. I called the shop, and the woman who answered told me she'd talk to her supervisor about a refund and call me back; she never called me back. Sigh. Not the small local business experience I had hoped for. :/

This family owned shoe repair shop in Broad Ripple also has a shop in Carmel. The lady that works…read morein the store is so kind and friendly and even reminds you to come pick up your shoes. I had a pair of boots that were in pretty good shape, except the heels were falling off and when I came and picked them up, I was so impressed. I decided I needed to do a review. What's exciting about this places they not only take care of your shoes, but they have shoe strings in every color as well as wax. Now I know not everybody needs all these colors, but working in the furniture repair business and in the art world waxes in many colors is a treat. I love the family pictures going all the way back in time as well as the pictures of the employees that have been there forever as well. You can't go wrong walking into this place. It's like a step back in time where you feel treated very well and get to experience a little history while you're in there. I highly recommend stopping by as they even have cool shoes for sale!

I would absolutely never recommend anyone to do business with Michael's Shoe Repair. With the…read moreexperience I had there, I am absolutely shocked they are still in business. I have never been spoken to with such disrespect in my entire life, let alone in an establishment in which I was a paying customer. The owners' tone of voice, belittling comments and complete lack of professionalism about how they had lost my shoes is an experience I will never forget. This situation could have been handled with professionalism and class, as the owner should have been apologetic for their mistake and carelessness with my property, instead I left the store feeling verbally attacked by the owner and without my shoes that I had entrusted in their care and paid for them to repair. I would highly recommend anyone in need of shoe repair to search for and commute to any shoe repair store in the area verses subjecting themselves to Michael's Shoe Repair's unprofessionalism.

If I could give this place one star I would. My husband didn't realize when he took his shoes for…read morerepair that this was the same place I had dropped a pair of his Fry boots off when they were in there old location. They RUINED those boots and the shoes he dropped off for repair. When he called to explain that the shoes were ruined, the woman who answered she was extremely rude. He explained that this was the second pair that they had ruined and she very rudely said 'ooohhh, well we'll just put you on the do not accept list' and then hung up. Didn't offer to refund or reimburse. As if we would ever bring another pair of shoes here. Buyer BEWARE! This store has no respect for their customers or the job that they perform. A pair of shoes that was one color is now two colors!

took My Purse to get repaired called to check on it after a few weeks the owner got smart with Me…read morewhen I asked when did I bring it in and told Me I could come get it if I wanted to mind You I've already paid to have it fix. Let them repair it a 6-8 week job turned out to be 10 weeks got my Purse back and studs were missing called to let Her know She said I must have lost between there shop and the car. Never Again!