Nothing but crooks, charge ridiculous prices and just looking for a reason to tow with out warning…read more Owner a jerk!

I had an incredibly frustrating experience with New Era and CAT towing. Their behavior was nothing…read moreshort of unprofessional and downright disrespectful. They scammed me as well as a few others during homecoming events at NCAT. They did this by overcharging for their services ($460, $400, different prices), and their customer service was appalling--rude and unhelpful. Clearly, they have zero business framework or practices in place. I would strongly advise anyone to steer clear of this company. Speak with your lawyer and file a civil claim as many are doing.

Very friendly, professional and knowledgeable. They have a lot of nice Hondas for a reasonable…read moreprice. Purchasing was easy and straight forward. Our mechanic said the car was in great shape!

Just bought a car from Mohamed at Nile Auto Sales, and it was the best car buying experience of my…read morelife. He made everything easy and helped me all the way through the process of paying with my credit and with what to tell my car insurance company to put the new car on my insurance policy. He went above and beyond to help me every step of the way. It was like buying from a friend rather than a salesperson. He keeps excellent cars in his car lot, the prices are fair, and you get your money's worth. I also liked his honesty and his good character. I knew I could trust him for a good car, and I'm glad I read the good reviews here which led me to Nile Auto Sales.

I've been here a few times, usually looking for parts. It costs $3 to get in, which is great for…read morethem because they get something from people who come to shop. Minimum age is 16, which is a bit annoying. A 12-15 year old can be of great help. So my son sat in the car. I brought with me a part I had designed to test fit - which I had done before, and I planned to buy a car console. This time they said no external parts come in because of theft. They used to just mark them. I had clearly made my part and it had my markings on it. Oh well. The staff were nice enough. The real benefit of this particular yard is that they have a pretty large selection. Just bring tools and don't tear stuff up, leave the rest in good condition. I found what I was looking for and ended up buying two items.

Overpriced, bad service by workers, tried getting a few small trim pieces a hood, a trunk, and a…read moretaillight, and a reinforcement bar and it added up to $760. For the trim even the ity bitty small pieces they wanted to charge $7 a piece which added up to around $200 in trim, for the trunk they said that in order for the trunk to cost what it costs on the website it has to be a bare metal trunk, I've been to countless junkyards and for the trunk they charge it as just the trunk, for the trim they give you a bulk number usually around $10-$15. All those parts almost nobody needs, the car I came in for was never touched after being in there for a month, in the end they will probably just be thrown out or scrapped for nothing which is pretty sad because I could've used them just not for what they want and their attitude, the place is very understaffed and had a line of 10 people when trying to figure out why it costed so much. DO NOT GO HERE WOULD NOT RECOMMEND ANYONE.

UPDATE: I dd speak with Mary Rice this morning, as well as, Ollin Dunford (General Manager). They…read morehave resolved my issues. Mary is working diligently to make sure customers have a positive experience moving forward. She is VERY aware of the issues and is taking steps to ensure these types of customer experiences no longer happen. Updating this review from 1 star to 3 stars. Making an appointment does you absolutely no good at all. I live 40 minutes away so I have no other choice than to wait for my vehicle. The last two times it has taken in excess of 3 hours to get in and out for routine service that is required by my warranty even though I had an appointment. The staff is unbelievably unprofessional while also maintaining a complete and constant state of confusion. On two occasions, they have tried to charge me for oil changes and filters that are covered by the Platinum TOYOGUARD warranty that I paid for when I bought my vehicle. ALWAYS check your bill as this tactic seems to be routine. I have 2 recalls on my vehicle that have no remedy available. This has been the case for months. Also expect to get a text message with an offer to buy your vehicle once you check in. I'm not there to sell, I'm there for SERVICE. The staff is equipped with a lot of technology that they are either unable or don't know how to use. Loads of efficiency can be achieved with technology if it is used and applied correctly. Rice seems to throw technology at the wall to see what sticks at the expense of customer service quality. Before leaving this review I contacted Mary Rice directly via email. She initially responded with concern and asked that I call her. I did and received a text message back with a canned response that security footage had been reviewed and the service team had been briefed on how they can improve. So they received a stern talking to with no repercussions for their unprofessional behavior. I don't leave negative reviews without first giving company management a chance to rectify the problems. Clearly, they don't care either. I bought my first Toyota from Rice Toyota in 1977 and I bought my last one in 2023.

Had a chance to take my car for an oil change while visiting in town. Very easy to make an…read moreappointment with the AI phone attendant.upon arrival I was greeted.m

Don't believe the negative reviews! I was able to get in and out quickly with an appointment…read more Thanks Brandon Suits for taking great care of my vehicle!

I recently visited Bill Black Chevrolet to look at a used 2018 Toyota Tundra Platinum, and I want…read moreto share an honest and professional review of my experience. First, I'll say the truck itself looked great both inside and out. The dealership had it cleaned up very well, and overall it made a strong first impression. I also appreciated that the staff was polite and initially willing to work with me on pricing, which I respect. However, while inspecting the truck more closely, I noticed what appeared to be a leak underneath--specifically around the rear main seal area, with fluid reaching the control arm. I brought this to the attention of both the salesman and the manager. At first, there was some hesitation, and I was encouraged to focus on the deal itself, with mention of recent work done on the truck such as new brakes, resurfaced rotors, a tire rotation, and an oil and filter change. After asking if their mechanic could take another look just to be sure nothing was missed, they eventually agreed to put the truck up for inspection. The mechanic did confirm that there was in fact a rear main seal leak. At that point, I was hoping the dealership would either address the issue or be willing to adjust the price accordingly. Unfortunately, the manager did not view it as a major concern and chose not to move on the price or repair the issue. That part was disappointing, especially considering this is not a minor fix and could become a costly repair for the next owner. My concern is that a future buyer may not notice this issue, especially if they don't take the time to inspect underneath the vehicle like I did. I believe transparency is extremely important when selling used vehicles, particularly at this price point. For a truck priced around $34,000 and being sold without a warranty, I wasn't comfortable taking the risk of a major repair shortly after purchase. I was later contacted about the option to purchase an extended warranty for an additional $4,000, but that was outside of my budget. Overall, I was genuinely disappointed because this was a truck I really wanted. I went in hoping to make a deal, but ultimately had to walk away due to concerns about the issue and how it was handled. I do appreciate the time the staff spent with me, but I hope the dealership places more emphasis on transparency and addressing known mechanical concerns for future customers.

i flew in from california on account of needed a reasonable price and after a nationwide search…read more(and being screwed over by a dealer from new york who tried to charge me a hidden $6k fee after flying all the way in) i found sebar inc and bought a fantastic little honda civic ex coupe that i love! i spoke with the on the phone multiple times and they only charged a small $300 dealer fee in comparison to that $6k from the new york dealer i was astonished! they held the car for me for 6 days until i was able to make it out there they had extreme patience with the out of state needs i had possessed and made the car buying experience so ridiculously easy, as a first time car buyer i was having a hard time understanding and relating to difficulties people usually experience with car buying. I definitely recommend this place to anyone i love my car i'm writing this review 5 days into my cross country road trip home and no problems with the car exactly how it was described to me over the phone and in person. cute little dealership with a trustworthy staff! thank you again sebar inc!

On January 5th, I contacted Sebar Auto and let them know I would be picking up a truck bright and…read moreearly on January 6th. I arrived at 7:00am, even though their business hours are 9-7, and the truck was not on the lot. I had one of the sales guys' (Omar) phone numbers and called him four times before 9am trying to find out where the truck was. No answer. Finally, someone shows up at 9am. I tell them I'm there to pick up the truck and am informed it's at another location -- even though they knew I was coming. They say someone is bringing it over. About 25 minutes later, I'm told a "young guy" is driving it and they want him to take his time because it's a big truck. Another 25 minutes goes by, and then an older gentleman tells me they were pressure washing the truck, something got wet, and now it won't start. He offers to ship it to Cincinnati for free once they get it running. At this point, I still haven't even seen the truck and tell them I want to inspect it. They send me to another location they own, I-40 Auto, about 20 minutes away. When I arrive, the truck is sitting in a field and very clearly was NOT pressure washed -- it just had morning dew on it. AJ (the owner's son) wouldn't give me space while I was inspecting the truck, constantly talking and asking if I liked it. I eventually had to tell him to give me room. Despite everything, I still wanted to move forward with the purchase. That's when AJ tells me they lost the key, and the truck needs to be taken to Ford because the remaining keys won't program. Fine. About an hour later, the truck is towed to High Point Ford. At Ford, I explain the situation to a service advisor named Jessie and am told they'll try to get it running that day. While waiting, I overhear someone mention the truck was just there recently for a check engine light, but the owner declined diagnosis. When I asked Jessie about it, he said he couldn't release any information since I wasn't the owner. I contacted Sebar Auto and told them they needed to authorize Ford to release the information or the deal was off. After nearly 40 minutes of back and forth -- and Sebar Auto claiming I was "getting in the way" while standing quietly in a corner -- Ford finally released the details. To summarize: * The truck was not ready * I was sent to multiple locations * I was given conflicting explanations * The truck had known mechanical issues * None of this was disclosed upfront After all of this, instead of taking responsibility or addressing the situation, Sebar Auto sent me a non-disclosure agreement (NDA) in an apparent attempt to keep me quiet about my experience. This entire situation was disorganized, exhausting, and a complete waste of time. I'm sharing this so others can make informed decisions.