I have nothing but great things to say about QP Plumbing! Oscar is very responsive, professional,…read moreeasy to work with, and an overall stand up guy with a high level of integrity. Last year we had a water heater installed by QP Plumbing. There was one part of the installation that was overlooked and caused us some issues. When I told Oscar, he took complete accountability and offered to give us monetary compensation. I told him if he could just provide us with a credit on future service that would be great. Fast forward to present day, we had leak with one of our pipes. Oscar was able to come immediately to diagnose the issue and got his crew here the next day to get the issue resolved. Oscar did in fact give me the credit we had discussed over a year ago which I appreciated. I certainly plan to use QP Plumbing for any of my plumbing needs moving forward and I would highly recommend them.

Your home's plumbing is an "out of sight, out of mind" thing. If you don't have to think about it,…read morethen it's doing its job correctly. My parents-in-law had a toilet that wasn't draining properly, a semi-emergency since it's the only toilet in their small condo. It was already late in the day, but I found QP Plumbing and messaged them and they were able to have a plumber out early the next morning. Leo was the plumber who visited and he did a lot of troubleshooting: first with a plunger, then an auger, then removing the toilet to inspect the trap and the drain pipe. In the end, we determined that the toilet should be replaced because of its age, and Leo took care of buying a new toilet, installing it, and hauling the old one away. He recommended a toilet that's elongated and slightly higher, which was a great option for our elderly parents with reduced mobility. Leo also replaced the wax ring and flange bolts and caulked the new toilet well. He took the time to do the job right, and the price was quite reasonable. And the new toilet is a huge improvement over the old one. Thanks QP for the quality work and for giving our parents one less thing to have to worry about!

I experienced a good service from Peter Lai. He came out to install our tankless water heater in…read morethe garage years ago. It was a quick and painless process, and he also took away the old, bulky one. Very courteous and good at explaining what needs to be done. Thanks!

Peter Lai Plumbing provides excellent service and gets the job done!…read more When I reached out regarding a quote for a valve replacement, they were quick to respond and were even able to come out the same day! They arrived on time and completed the replacement quickly and efficiently. They also provided the best quote so you know you can count on their competitive prices. Thank you again to Peter Lai Plumbing for such a positive experience! I'm so impressed by their service and will definitely be contacting them in the future for other plumbing needs.

Highly recommend! Super fast response time, extremely professional, and knocked the job out fast…read more Alberto gave some really solid recommendations and charged a very reasonable price. Honest, reliable service is hard to find. Will definitely call him again for any future repairs!

This business should get a 6.0 rating instead of a 5.0. I had a badly stopped-up toilet. Calling…read morethem, I left a message about my problem. They called back in 10 minutes and said a plumber was on the way. Alberto Flores arrived in 12 minutes. A real professional. He was a master at unplugging the toilet. We asked him to change out a shower fixture as well, and, in addition, several faucet heads. Everything done professionally and perfectly. Best plumbing service ever used. Very reasonable ​cost. I highly recommend this company and Albert Flores. This is a local family business in Rosemead, CA 91770. Well deserving of a 5.0 Outstanding!

Genuinely great experience in a plumbing emergency. Our home suffered an unexpected main-line…read morebackup due to the faulty design of an old cast iron Pomona tee. This happened around 6am, I reached out at 8:30am, and Kyle arrived at 10:30am. Our technician, Kyle, was incredible. He drew clear diagrams to help me understand exactly why a snake couldn't clear it. He quickly provided an estimate to replace the fitting with a modern bullhorn design to eliminate future issues, and also noticed our downstairs toilet wax ring needed replacement. While I initially considered replacing the wax ring myself after researching it, I am so glad I left it to the professionals. The toilet weighed nearly 100 lbs and the floor bolts were severely rusted. Kyle gracefully applied a discount to the overall package that helped soften the blow. The best part was the incredible timeline: he provided the estimate and got the entire job done the SAME DAY. In a house with four people and no running water, this rapid response was an absolute lifesaver. Kyle began the work immediately and was very respectful of our property. He communicated with me every step of the way, showing me the problems and explaining his solutions. He dug out the clogged fitting, replaced it, backfilled the hole, and finished by resetting the toilet. By 7pm that very evening, our plumbing was fully restored! Kyle was kind, knowledgeable, and highly professional. Thank you from a very relieved family in a 50-year-old Anaheim home!

Great and quick service! We had Kyle come out and check for a possible leak. He found the issue and…read morethoroughly explained his solution to the problem. Overall would have back again for other plumbing concerns if needed! Thank you!

I had a great experience with Francisco. He came out and helped fix my leaking shower faucet and…read morewas very professional, friendly, and reasonably priced. A few days later, I had some additional questions and small issues around the house, and he came back to help adjust my hot water control and tighten a loose handle at no extra charge. Really honest and helpful guy who clearly cares about his customers. I highly recommend him to anyone looking for a reliable plumber!

Francisco came to snake our toilet but it ended up being a larger job then I believed. He was…read moreknowledgeable and honest. I have construction going on in my house and he noticed that we didn't have the event going to the roof so he could flush the line. Luckily he caught it while they were still working on the plumbing and I was able to get it corrected. Francisco was fast, friendly, and I believe I got an honest and the best price in the area. I will definitely be calling him again in the future if we ever need it. Highly recommend to call him rather than the big brand businesses that rip you off.

Western is great! Our water heater went out on Saturday, we called for an estimate on Sunday,…read moreservice completed on Monday! The initial phone call was so easy and helpful-I'm so sorry I can't remember the young lady's name that I spoke to but she answered all of my questions and put me at ease as it's our first time replacing. Set me up for Homar to come out for an estimate; he was even MORE helpful! Completely transparent about the process and pricing, explained all that he would be doing. Estimate at 10am, hot water by 2pm! P.S. taking the old unit away was a big relief too. We've use Western before, we will again, hopefully not too soon :)

They first responded to my inquiry fast and Eddie Sandoval was the Field Tech came to my place…read moreexplained the whole situation and options to me patiently. Then he fixed our garbage disposal for us without us have to worry about a thing. The whole experience was fast and professional. Will recommend to other people.

We had a laundry list of issues with the plumbing in our house since moving in and didn't know…read morewhere to start (water pounding/dripping sounds in the bathroom, mysterious non-functioning water lines in the yard, etc.). Ara came out, immediately knocked a couple things off the list (servicing our tankless water heater) and helped us come up with an action plan for the bigger issues. The whole process was super smooth and he went above and beyond making sure we both understood the issues and proposed fixes and gave us very reasonable quotes for everything. If you're looking for a quality plumber who actually cares, I would definitely recommend!

Andrea and his team helped complete a repiping for my parents' home. They were thorough and…read morecommunicated well throughout the project. We would highly recommend.

I had a leak near the water meter, called Mr Rooter and they sent a plumber within 2 hours. Joseph…read moreinspected the leak, gave me a quote and started working immediately. He was very professional and dressed very neat. Extremely easy to talk to and made the repair stress free. I finally got a plumber I can count on and trust the work will be completed properly. I will recommend to all my neighbors to call him at Mr Rooter if they ever need a great plumber. Thank you so much for your excellent work Joseph.

Bathtub was not draining quickly so my roommate called Mr. Rooter, who sent over a technician with…read morea free estimate. The technician showed up a hour late and said that they would be able to unclog the drain for us at a discounted rate of $300, but added that "it will drain better but can't guarantee how significantly better." That concerned us but we thought fine, as long as our bathtub drains normally. To our concern, the technician struggled to the point where he had to call in another technician for assistance. He then could not replace the screw on our faceplate, stating that the hole was stripped, and just left it as it is! We were concerned but he assured us that this new hole won't create any leaks and that any water that gets through the hole would just go down the drain. However, this now creates the new problem - we can't take any baths because this new hole drains our bath water. Now we have to hire someone else to replace the faceplate. Two stars for clearing the drain, -3 stars for creating another problem and just leaving it. **Edit: my roommate called to complain, especially since the technician told her it would be a $700 2-man job to replace the screw. They sent the manager over. He managed to place the screw back with some 409. They gave a 30 day warranty if the drain backs up again. 4 stars, minus 1 only because we shouldn't have to go through this ridiculous song and dance in order to finish the job we paid for.

Extremely disappointed with the level of customer service. I called today to request a quote, and…read morethe representative who answered assured me they would be able to assist. After I explained what I needed, he asked me to text over photos, which I did immediately. After receiving no response, I sent a follow-up text approximately 45 minutes later to check on the status. Unfortunately, I never received a reply. It is now the end of the day, more than 10 hours later and I still have not received a call or text. A simple update or acknowledgment would have been appreciated. The lack of communication was highly unprofessional and left a very poor impression.

Located on Yelp First time utilizing Elijah and his services…read more Assisted with a apt door jamb and securing a window Very communicative in the process Did not try to upsell Was able to provide detail on what to expect and purpose of why it should be repair in a specific manner Appeared friendly and personable through communication process Efficient with time and was able to address concern quickly Pricing on labor and parts was reasonable in comparison to other quotes. Would recommend and use again for future projects.

This was the first time I called this company. Manny answered the phone and came the next morning…read moreon time. He found a leak under the flooring by the front door. He said he would come back the next day cause it would take couple of hours to finish the job. My husband asked him to just stay and finish the job cause we wanted him to fix the leak asap, And Manny said yes! He finished everything until 8:30pm! I was surprised that he even cleaned up the whole area before he left. I really appreciate it.

They came in and replaced my garbage disposal quickly! He kept everything clean and neat and was…read morealso very friendly. I would use them again in a heartbeat for any future plumbing needs!