Unreliable. Confirmed appointment but didn't show up. Twice. Had to call another plumbing service…read more Plumbing emergency had to wait for 3 days because of Loren the Plumber.

He did a great job. Water heater went out. Had it replaced that day. Called another place first,…read morewas going to be at least a week before they could come out.

Had a new bathroom installed in our basement and the brand new sewer kept backing up. The…read morecontractor said that it couldn't have been from his work and refused to do anything about it. Called Schaal and they came out right away with a camera. Turns out the contractor dropped the flange knockout plug into the sewer line.

Schaal installed a new furnace, AC and water heater in the spring of 2021. We also enrolled in the…read moremaintenance program and still have that. Every year the AC fails to work until someone comes out to look at it. We try to book the free AC service from the maintenance program for late April/early May to have it ready for summer but they constantly call to push those appointments due to "high demand for service calls" and frequently don't get that free visit until we call because the AC is working, usually on the hottest day of the year to that point. This year is no different and we have not had AC since Friday July 17th. Called to set up an appointment and the earliest I was told was available is Monday (July 20) afternoon. I asked about priority scheduling with the maintenance program and they said they would put us on an emergency services waitlist. It is now Sunday afternoon and when I called to check they said nobody will be coming before tomorrow with our scheduled appointment. I cannot believe there are that many other priority customers that with all their technicians they cannot get someone out to my house within 3 days. I can only assume it is because the terms of the program also mean I don't have to pay overtime/weekend rates so they are prioritizing higher revenue customers. If I were a potential customer looking to replace an HVAC system I would not go with Schaal again. If I were a potential customer needing service I would not call Schaal either; look for a better locally owned company (Schall was bought out by private equity a few years ago). I'm giving 2 stars as the installation and service in 2021 and 2022 was as expected but fell off quickly after ownership changed in 2022.

We've had Bell Brother's for over 25 years. My grandparents even had them. We had to move, getting…read moreolder, wheelchair, etc. We had a new system put in at the new house. Awesome. But we started smelling dust & we're significantly disabled. I called. Sure enough, our duct work was dust! Had it replaced last week. They worked fast because they care. We started to smell dust after the duct work. It's Sunday & I called & Alexa sent Nick O'Neill out right away! WOW! Nick was amazing. He checked everything. He was so patient & explained everything. It's not easy working with the elderly & Disabled. Nick never made us feel like a problem. He didn't get frustrated. He made us laugh. We know everything is safe & Nick is going to check back with us. Many companies say they'll treat you like family. Rarely do they. Bell Brothers is DEFINITELY the ONLY HVAC company for us. For 4 generations. Nobody is like Bell Brothers. And Nick, well that young man should be commended! Thank you Nick so much! Sincerely, Gina Soriano

Bell Bros came to my house on May 22, 23 & 29. I paid for these visits during which it was…read moredetermined that I had a broken sewer line. I was told I would get a call on June 2 with estimates to fix my line. They left me hanging-no flushing, no shower, no laundry, etc. No communication. I have yet to receive a return phone call or email, despite my numerous phone calls and email. Nothing about a solution, cost, or the 80' of cable left in my sewer line. Worst customer service ever. Luckily, I found a company that is very professional, great with communication, and replaced my broken sewer line within days of my first call. To this day (6-16-26) I've not heard a word from Bell Bros.

Super smooth and positive experience. Each person I talked to, from first contact to final…read moreinspection went above and beyond to provide a good customer experience plus great quality and workmanship.

They priced us for a new furnace and ac unit at almost $17k. I have friends that work in the HVAC…read morebusiness who said that's an insane markup. I also don't understand why they always have to send someone to your house to discuss pricing. We had technicians out twice last week, and then a salesman had to come to discuss the pricing? Seems like a pushy sales tactic. When the salesman asked when we could let him know what we were thinking, and we said some time next week, he was out the door within a minute. Seemed irritated. We also asked what the price would be for the step down from that specific model, and then they could only do the furnace if we went down a model. They wouldn't be able to do the AC as well unless we did the "gold" package. Definitely get a second quote from another company.

Greens appliance, heating and cooling technicians and office staff are outstanding to work with on…read morepurchases. I've completed my kitchen appliances, with Greens. The prices, installation, communication and time frame are all 5 stars. Thanks to everyone, to many to name. Jim W.

When Paul, the technician, arrived; he immediately put shoe covers on to walk through the house. He…read morewent right to work on my noisy dryer and had it fixed super fast and he cleaned up any mess from the repair. Wonderful. Price was what I expected-not out of line. Definitely recommend Greens Appliance Heating and Cooling.

I recently called Clog Busters for help with a small leak under my kitchen sink, and WOW--Brandon…read moreabsolutely exceeded every expectation! From the moment he picked up the phone, he was friendly, upbeat, and incredibly knowledgeable. He didn't just give me quick advice--he patiently walked me through each step, explaining exactly how to tighten the pipes correctly and prevent any future water damage. Thanks to Brandon's expert guidance, I was able to fix the leak myself, saving me hundreds of dollars in what could have been costly repairs. It's rare to find someone so professional, patient, and genuinely invested in helping customers--even over the phone! Brandon was amazing+9 +, and Clog Busters is lucky to have him. I HIGHLY recommend Clog Busters for any plumbing issue (big or small). If you get a chance to work with Brandon, you're in the best hands!

The tech that came out was Nick. Real good guy. Very professional and got my plugged toilet…read moreunclogged. The company though? As always they try to upsell you. Platinum plan was $1400 all the way down to simply clearing the clog for $570. Since I had already paid the $59 trip charge and I needed my toilet ASAP I agreed. I did end up get the trip charge waived to be fair.

Hired them twice so far. Had a sump pump and backup battery installed as well as maintenance on the…read moreAC. I found both employees to be very friendly and thorough. I signed up for the yearly maintenance plan so I think it's safe to say I'd hire them again. I can't speak for price because I didn't shop around BUT I felt it was fair based on other work I've had done. It's definitely within reason and not a rip off.

This claim has been open since 11/20/25, and we are still waiting for a technician to come out and…read morefix the heater. I have spoken with multiple people, going back and forth, but I still have not received a clear answer on when the technician will arrive. Yesterday, and today I spoke with Sandy from HVAC True Comfort, who stated that the part is with the technician. However, today I still have no update from the technician on whether they actually have the part or when they plan to come out. This lack of communication has been extremely frustrating. We have a tenant at the property who has a serious disability, and the cold weather poses a real health risk. It is crucial that this repair be completed as soon as possible. I hope this message reaches a manager or someone who can understand the urgency of this situation. We have waited long enough, and this situation has become unacceptable. After this I will not go for them or HWA warranty they both suck and stay away.