1. Greg Shain, DDS

    1. Greg Shain, DDS

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    Apple Valley, CA

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    Services - Greg Shain, DDS

    Orthodontics

    Cavity treatment

    Dental exams

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    7 years ago

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    11 years ago

    Best dentist I've ever been to, the whole staff is super sweet and caring. Dr. Shain is an amazing dentist!

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    Glenn Dental - Glenn Dental Team

    Glenn Dental

    4.0(96 reviews)
    6.6 mi

    Glenn Dental is located in a beautiful, uniquely mirrored building in Apple Valley (with another…read moreoffice in California City). The architecture is beautiful, and the parking lot is large and accommodating. The entrance is accessible with a wide ramp and no stairs for anyone using a cane or wheelchair. Inside, the facility is pristine, almost looking like a high-end luxury spa instead of a dental office. The waiting area features a mixture of seating, including plush, cozy seating as well as unique clear chairs. The receptionist area is wide, and the staff is wonderful, consistently kind, and respectful. Even the bathrooms are unique with modern see-through sinks! During my first visit in September 2025, I was given a tour explaining their equipment sterilization process, and I was shown the different procedure rooms. As someone who deeply values transparency and honesty, this immediately made me feel safe. The hygienist, Cara, was amazing. She was incredibly gentle with a wonderful bedside manner. Her gentleness was not only a compliment to her technique, but it was a sensory relief for me. Over the next few months in late 2025, I returned several times for a crown, a filling, and a few quick, complimentary bite adjustments to resolve some misalignment headaches. The high standard of care was always consistent. I like to understand what's going on with my care, and I felt safe to ask questions about my treatment without ever being made to feel silly. However, my recent experience as a VA patient showed an issue in communication. After receiving automated email reminders in early 2026 stating it was time to schedule my biannual cleaning, I reached out to Glenn Dental to initiate the request. Because the VA Community Care authorization process takes time, I expected a wait. What I didn't expect was the lack of communication during that wait. I called Glenn Dental twice over the course of two months, once on April 6 at 1:43 PM, and again on May 1 at 12:36 PM, and left two separate voicemails to check on the status of my cleaning. Unfortunately, neither of my calls were returned. Ultimately, on June 8, 2026, I chose to stop by the office in person to follow up. Since I had previously contacted Community Care and brought my authorization number with me, I was able to successfully get scheduled. The front desk representative remained professional and apologized for the inconvenience. The explanation provided was that the VA Coordinator handles those specific callbacks. However, I thought a business phone belonged to the entire front office. When I left those messages, anyone could have returned my calls. Whether it was a system glitch, a tech outage, or messages simply getting overlooked during a hectic day, the ball was dropped. I understand that third-party approvals take time and that the office has to wait on the VA. If someone had reached out with a quick, two-minute courtesy call just to say, "Hi Melissa, we received your messages and we're still waiting on the VA paperwork, but we haven't forgotten you," it would have felt like I was seen and not ignored or overlooked. I consider that an extension of my care and dental relationship. I am grateful that Glenn Dental contracts with the VA to serve veterans like me, and I truly hope this communication breakdown was just an isolated blip. Because the clinical care and the staff have otherwise been top-tier, I still recommend this facility, I just hope to see their communication updates improve for patients in the future.

    After 15 years as a patient, it's very disappointing to see the service decline so drastically. I…read morespent 2 hrs trying to call their office during business hours, no response. This has been constant. I've the last year, it's near impossible to speak to someone on the phone, let alone schedule a timely appointment. Time for a new dentist.

    Photos
    Glenn Dental - Interior Photo

    Interior Photo

    Glenn Dental - Showing my daughter how they remove "sugar  bugs"!

    Showing my daughter how they remove "sugar bugs"!

    Glenn Dental - Gorgeous big waiting area.

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    Gorgeous big waiting area.

    Apple Valley Smiles Dentistry and Orthodontics - Looking for a family dentist in Apple Valley, CA? You have come to the right spot!

    Apple Valley Smiles Dentistry and Orthodontics

    2.6(85 reviews)
    4.7 mi

    They totally destroyed a new pair of dentures. I was having them refined. When I went back after…read morethe reline, having sore spots, they gave my dentures to a girl who was one of the secretaries to grind out the sore spots. When she gave them back to me the sore spots were WORSE. I asked her if she polished them after she ground on them? I was told that they didn't have a buffer. I replied that without a buffer it was like having SANDPAPER in my mouth. No body seemed to care! When I told them that they owed me a new pair dentures they told me too bad and didn't want me as a patient anymore . I don't know who I can report this behavior to, but they really need to be INVESTIGATED!! It cost me 1,200 to have a new pair dentures made. Apple Valley smiles is a RIPOFF!! DON'T GO THERE!!!

    Please make sure you know what your benefits are before visiting this office. I work for my dental…read moreinsurance company and they still tried to scam me even though I knew exactly what my copays were and then implied I was poor because I wanted to pay the amount I actually owed instead of the extra $300 they tacked on. I went for wisdom tooth removal and was being sedated, I haha pretty bad dentist anxiety and while they were getting me prepped for sedation, my BP was a little high. The woman helping me said "if you can't lower your BP, we're gonna send you home" which was wildly unhelpful. I'm not proud that it makes me anxious, a small amount of compassion would have gone a long way. Lastly, I needed a referral submitted and they didn't submit it until the Friday before I was supposed to come in which meant I had to reschedule. This place 100% sucks, everyone except the surgeon and office manager were rude and unhelpful.

    Photos
    Apple Valley Smiles Dentistry and Orthodontics - Apple Valley Smiles Dentistry and Orthodontics Dental Group opened its doors to the Apple Valley community in December 2007.

    Apple Valley Smiles Dentistry and Orthodontics Dental Group opened its doors to the Apple Valley community in December 2007.

    Apple Valley Smiles Dentistry and Orthodontics
    Apple Valley Smiles Dentistry and Orthodontics

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    Joseph Eiswert, DMD - SmileMakers

    Joseph Eiswert, DMD - SmileMakers

    4.5(11 reviews)
    5.2 mi

    I was lucky to have found Dr. Eiswert for my family's dental care. I previously had a undesirable…read moreoutcome with another dentist and I had been afraid to go back. When I started getting a toothache someone recommended this office to me and I have been coming here ever since. It's been a god send, I am so thankful. Mercedes, Diane and Rachel at the front are always helpful in scheduling and billing. Evelyn for X-rays is kind, considerate and great with kids. Yvette the assistant has been a great help and so sweet during my visits with Dr. Eiswert. She's lovely. Reanna is wonderful and sweet. She has helped me with my Invisalign and always been great to work with. She listened to my concerns and helped me feel confident about the choices I am making to get a straight smile. Lydia and Karina both amazing hygienists! I have mostly been with Lydia and the kids have been with Karina. They are awesome and the teeth cleanings always go smoothly, I can't say enough about them! This office is lovely. Everyone is amazing!!

    I would never have described a trip to the dentist as "rewarding" or even "a fun experience"…read more.... Until now Dr. Eiswert is second to none with his knowledge, skills, ability and even bedside manner. In addition to the contribution from Dr. Eiswert himself, I have to commend Karina and Evelyn for the friendly, fun and enjoyable atmosphere they created while treating me... Karina and Evelyn are very skilled at their job while keeping their patient relaxed and happy during the examination and treatment. I have never enjoyed a trip to the dentist up to this point, but I have to admit I look forward to my next dental appointment with this group. Hats off to Dr. Eiswert for creating such an environment and for finding such top-notch professionals to work with. Jimbo E

    Photos
    Joseph Eiswert, DMD - SmileMakers - Teeth cleaning with Karina

    Teeth cleaning with Karina

    Joseph Eiswert, DMD - SmileMakers
    Joseph Eiswert, DMD - SmileMakers

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    Greg Shain, DDS - orthodontists - Updated July 2026

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