Staff is always super helpful, friendly, and patient. This place is constantly saving my ass…read morewhenever working on cars doesn't go as planned. Please don't ever remove the nuts/bolts section in the back of the store because that thing has been a lifesaver on so many occasions. Appreciate yall!

I bought a box of garbage bags yesterday and never used it. When I came back to Ace to return it,…read morethey refused the return. Very disappointing experience. ALWAYS GO TO HOME DEPOT

Home Depot on Pheromones…read more Comparable prices, friendly staff, lots of higher end hardware store higher end stuff.

BUYERS BEWARE! Terrible customer service after their own employee damaged our car…read more We bought patio furniture here yesterday and were told to bring around our own vehicle for loading, delivery was never mentioned as an option. When the employee loaded the furniture, he shoved it in with zero care, gave no warning it wouldn't fit, and never offered padding or delivery. This tore our car's roof trim and left a visible hole (see photo). We called the moment we noticed and were told to come in the next day to "figure something out." Instead, we got the opposite of customer service. The owner was condescending, dismissive, and outright rude from the first minute. He told us the damage was OUR fault, flatly refused to discuss any way to make it right, and made snide, patronizing remarks questioning whether we even understood how insurance works, as if we were too dim to grasp our own claim. When we pointed out that no employee had ever mentioned delivery, he smugly said it "should have been obvious," as though we were supposed to read minds instead of being told. This wasn't an owner trying to find a fair solution and coming up short, this was someone who wasn't interested in a solution at all, and who used condescension as a strategy to make us feel too stupid or intimidated to push back. Zero acknowledgment. Zero apology. Zero attempt to de-escalate or even hear us out respectfully. Damage happens, I understand accidents. What's unacceptable is how a company treats you after their own staff causes that damage. If this is how the person running the business handles a legitimate problem, I'd think twice about trusting them with anything else. I would strongly advise shopping elsewhere.

Yes, a great selection of high quality products first drew me to Urban Hardware, but it is the…read moreexceptional staff that keeps me coming back. I had an unusual failure of a newly purchased part to a patio heater that Ron, Kimberly, and Lee teamed up to work with the manufacturer to get resolved on my behalf. Their courtesy, and overall we'll do whatever it takes attitude was comforting. And it wasn't just one person - every single person on that staff like Sam and even the gentleman in shipping that helped retrieve a part was exceptional. It's service like this that will make my wife and me life-long customers.

First time at this store I was impressed with their wide selection of products. I was able to find…read moredifferent type of Azaleas. To make it even better, some of there were 40% off.

I bought a grill from here, today on the Stu gg…read more 4th of July. Firstly I'm so thankful they are open today since we wanted this a little last minute. Then the grill was fully assembled which was awesome and unexpected but wouldn't fit in my car. Jaxon was awesome, taking time to disassemble the shelves for us and make sure we could get this baby home tonight. So thankful!

Dropped 2 pair of lawn mower blades off for sharpening and went to pick them up 1 WEEK later and…read morethey still weren't done. This is a max 10 minute process pair of blades.

I have a cast iron doorbell cover I purchased a number of years ago that the center button broke…read moreand would no longer work. I emailed Fusion asking for parts to repair and I received a brand new complete unit. Thank you, Fusion. That's excellent customer service and you obviously stand behind your products. I'll purchase from Fusion again.

I think having a negative and rude staff is mandated for all Ace Hardware stores. No difference at…read morethis location. Generally, all we do is walk in, grab what we need, pay, and leave. And yet we get mutters and attitude. I used to think it was because we wore masks, especially during the height of the pandemic, but the attitude still prevalent now. I guess that's the price we pay for convenience.

TLDR: I would strongly recommend not purchasing equipment from this location. This location does…read morenot have the capability to be an authorized Stihl dealer. I expect it's the same with all the high dollar equipment including BGE. I purchased a Stihl RB400 pressure washer in the morning to strip paint off my house, as my old pressure washer wasn't up to the task. I used it for about 20 minutes before all 4 anti vibration mounts sheared off the chassis and the engine and pump fell to the ground. After looking at it, it looks like the mounts were severely over-torqued by Ace during assembly. It was a little frustrating to have that happen to a brand new $850 piece of equipment that's supposed to be top of the line, but whatever, things happen and Stihl has a great warranty right? So I called the store to make a warranty claim, and I was informed they do not have any repair staff on site and would have to ship it to a repair facility. I've owned a lot of Stihl equipment, I've never had an issue with a warranty claim until now. They gave me an estimate of 2 weeks to repair, but since I have a halfway unpainted house now, I told them I just wanted to return it. On the phone they told me no problem and to bring it in. I loaded it up and took it in. When I got there they told me they can't take Stihl returns and I'd have to send it in for repairs. I run all Stihl equipment at my house, and I own a business that runs Stihl equipment in all our crew trucks. I've made plenty of returns and had plenty of warranty claims at other Stihl dealers without ever having a problem. This Ace is either unwilling to help or unable to help, both cases are simply unacceptable. If you'll be purchasing major equipment, purchase somewhere that can stand behind it and make you whole. That's kind of the whole point of paying a premium for Stihl.

I have done business with Howard Bro. For over 45yrs starting back when it was one tiny store on…read moreBuford highway ( now they're gardening equipment center) and they are still the best. God Bless.

I took my Riding lawn mower to Howard Brothers lawn mower shop in Dallas Ga and had them replace…read morethe cam shaft well after keeping it for a month they bought me back a mower that wasn't mine an older run down mower these people are crooks I talked to corporate about it and filed a police report and will be sueing Howard Brothers lawn mower shop warning stay far away from these people

I took my yard trimmer in for advice about the string spindle not fitting right. The employees…read moreBrandon and Ralston helped us diagnose the problem without having to go to a hardware store for repairs! After spending much time on this Ralston fixed it by going a step up on size. We called Craftsman customer service and let them know they are seller the wrong part they seemed not to care. Our last time buying that brand! Having said that, we were pleased that these guys helped us get it solved because Home Depot was unable to.Memo to Lowe's management give those two a contract or raise lowe's always has great sales and selection as well at the JC location..

Is this Lowe's going out of business ? They always low stock of plants etc it doesn't matter what…read moretime of year .

Today Elijah helped me with the purchase of Emerald Green Aborvitae. He was so thoughtful and…read morepersonable. I bought ten and he put those that I could take with me in my vehicle, picked out the others for me, put them on a cart, and marked them sold for me. Also, this store takes good care of their plants, watering them as needed, etc. Thank you, Elijah! Your help meant a lot to me. jean

Service was great, the attendant walked me all the way to the aisle and the items I was looking to…read morepurchase. Variety selection Great value for my shower curtain and curtain rod

Great store in a good location with lots of good merchandise and amazing prices. I gave 4 stars as…read morethe service/attention from associates was subpar. I've only ever been to a harbor freight tools in person once. This time around, I knew exactly what I was looking for as I had seen it online, but I didn't know where to find it in the store. Yes, the sections were labeled, but that didn't help much. I walked around until I eventually came across what I was looking for.

This is my favorite Harbor Freight location in the Atlanta area. The store is always well stocked,…read moreand the employees are always happy to help. Huge shout out to Timo for being the best HF employee I've had the pleasure of meeting. He always makes sure all my coupons are applied, tells me about upcoming sales, and overall provides top notch customer service.