This is just your average train/bus station with services to New York, Boston, Philadelphia, etc…read more.. There's a parking lot, across the street, I have never utilized it, since I typically get dropped off, or occasionally pick up a passenger. This station is small, with some seating available, there's a Subway for food, a convenience store also selling coffee, pizza and bagels. No reliable place to get a coffee, like Starbucks or Dunkin. There's some outlets, but none that are usb supportive, I only brought the cord with me. There appeared to be plenty of ATMs. Unfortunately, due to mechanical difficulties, I couldn't take this pre planned and pre payed trip today. This is not the fault of the Union Station, but the bus company Grayhound. This is a very basic bus station in Hartford. It would be nice if people could use trash cans to dispose of their litter, making the Union Station a tiny bit more pleasant for fellow passengers.

Union Station in Hartford, CT is a transportation hub with rail and bus routes. Taxi and commuter…read moresupport is also available. There's also a convenient parking lot across the street for commuters/travelers. There are multiple seating areas in the lobby with screens filled with updates on incoming routes. This station is not too far from home and I like that I am able to take a direct train to New York with no transfers required.

Extremely delayed arrival (2-hour delay) at Port Authority, NY today. A lot of process improvement…read moreneeds to be addressed on that.

Had a paid ticket from Plant City to West Palm Beach. Was there 45 minutes early. The bus driver…read morecame through the Sunoco station tapped his brakes and left not giving me any time to get out of the car. Left at 2:28 the same time he drove in. Scheduled departure 2:35. I was stranded. No refund. Took the train two days later. Will never try greyhound again. Terrible experience

This is the local metro north station for New Haven. It is the end of the line where mostly…read moreeveryone gets off. It was my first time so I followed the large crowds. There is an interesting underground path that takes you to the main station. It is a very small station compared to others in New York City or Philly. There was a small gift shop and a Dunkin Donuts which had a large line. Outside there was a crowd of people waiting for an Uber or the local bus to downtown. It cost about $20 each way from the city. It was only my first time in New Haven so I didn't know what to compare it to. It was a cloudy rainy day so everyone seemed miserable. I would have to come back here on a sunny day to see if there is a difference.

We took the train to Grand Central today for a Wednesday matinee. The conductor Paul went out of…read morehis way to be funny and friendly. When a family traveling from Amsterdam was confused and got on wrong train he was very helpful. He is known for his poetry and humor by other regulars. He really made me proud to be American

Not costly to ride, gets you to points A and B, Clean and friendly. The door closes 6.read more

The drivers and staff are always professional, courteous nice ! On time departure never issue…read morealways look forward to my rides aboard Peter Pan! Like how the terminal/ bathroom is always clean, cafe always has some delicious food !!! So many destinations to visit !!!!

I visited this station for it's historical significance. Although not the original station (built…read morein 1875 ) in town, this building was completed in 1911 for the Boston & Albany Railroad. At it's peak, 140 trains were making there way through this station, daily. Over the years it has served a variety of railroads and switched hands multiple times. As routes were moved away from Worcester, ridership decreased and in 1972 Amtrak boarded up the building and began to use a much smaller brick building nearby as it's station. By 1992 a group of locals began efforts to rehab the old station to it's original beauty. After several years of effort and planning, during which the building was purchased by the Commonwealth of MA, the building finally began restoration and in 2000 the building reopened to railway passengers. A small part of the station is set aside for rail passengers. Here you'll find a map of commuter rails and a MBTA ticket kiosk. There is no Amtrak customer service available here. You can purchase Amtrak tickets originating at this station through their web site. There is a small waiting area, a Worcester public library book vending machine, a police substation and a QR code that will link you to a walking tour of the Blackstone canal area. There is an elevator up to the platform level and ramps down to the bus level. Three vending machines are available for snacks and beverages. Public restrooms are older but clean enough as public restrooms go. The main part of the building is a beautiful vaulted hall that can be rented out for private events. This area is closed off during event and open to the public when not in use. There are also two dining areas off this main hall and a parking garage next door. The official website has information about renting the event space. Another example of the beautiful historic architecture you will find in this historic city.

I have been going by this train depot my entire life ...like 100's of thousands of times. I lived…read moreright up the street for a few years in my childhood and most of my life it was boarded up and in disrepair. About 20 years ago they decided to remodel it and spent millions of dollars to renovate it and bring it back to its glory. Every time we would drive by I wondered what it looked like inside and think that I needed to check it out someday. So a few days ago as we drove by my husband said "do you want to stop and check out Union Station?" YES!!!! There is a parking garage directly behind it with easy access into the station. The station is HUGE (well, not as big as the NYC!) and we walked throughout checking everything out. The station was pretty quiet on a Saturday afternoon and everything was closed (restaurants, coffee shop, police station etc), there was just a handful of people either waiting on a train or bus. The architecture was absolutely beautiful as most buildings built in this era were. I have no idea how well the ticketing and schedules work, but it is definitely a beautiful building worth checking out.

Can I go any lower than 1-star? It's been almost two weeks since my experience here, but after…read morereviewing my credit card statements for the past month, I'm reminded of my terrible experience here. First, the desk attendant might as well not exist because if you ask him/her a question, they don't bother to help you. For example, I asked them if my bus was running late and the only response I received was an immediate and default "yes". C'mon, really? There's a computer in front of you and you can't even bother to check? After believing that the bus is on time, I wait outside in the near zero degree weather and, after FORTY-FIVE minutes past the scheduled arrival, it arrives. On time...right. My next complaint is probably for Greyhound as an entity. The drivers I worked with this past month were all incompetent, apathetic, and power-tripping. People were smoking cigarettes on the bus and the driver did nothing. People drank to a stupor in the back and filled the restroom with putrid vomit and the driver did nothing. Oh, and if the driver is running late, can you have them not take it out on the customers? Just because you're behind schedule doesn't mean you get to freak out on your customers.

I can see this place being a real aggravating experience if I was to pick someone up mid-day. My…read moreoverall impression of the place was that it wasn't too bad. I picked someone up about ten minutes later than they should've arrived. Still, that wasn't too long of a wait. 4 stars

We had a positive experience with Gary's transport service. I called him a few days in advance to…read moreschedule a ride. He checked his schedule and let us know he could make the pick up. I had made a few calls looking for a car service and the fees are quite high. I have been left in awkward situations by car share app service in the past and wanted to be sure we had a ride this trip. Gary's fee was more reasonable than the other companies I contacted and he seemed conscientious on the phone. Morning of our pick up Gary sent a text about 15 minutes before hand to let us know he was on his way. He pulled up and sent another text. He has a comfortable, clean vehicle with a good amount of space for bags. He's friendly and polite and we had a nice, easy going conversation during our 30 minute ride. We paid via Venmo, he helped with the bags and had a friendly good-bye, Gary wishing us good travels. We would definitely use Gary's car service again. Good communication throughout and you are talking directly to the owner-operator, he arrived on time, is a safe driver and provided excellent service.

Everything! Highly…read morerecommend Gary's' transportation Services. He is personable and intelligent. I felt safe with him and will use his car service again. Best' Laurie Rhea

Everything is extremely clean, workers willingness to help if you have a question, everything is…read moremarked clearly, agents are clear when calling out buses arriving, my only observation was the VERY limited seating.

This is your normal bus station where buses from all over New england and tri-state area come in…read moreand out of everyday. There is a newish part to this station which is nice but the rest is not. Not many food options here for snacks or meals for your bus ride. Also, not much seating options while you wait for your bus.