Julie is the absolute best. My puggle Layla is very nervous & skeptical but Julie took her time to…read morelet Layla roam around the salon before her appointment to warm up, and I didn't feel rushed when dropping her off. Julie's dog comes to work with her and she's a doll too! At other salons, I've picked up my dog after the appointment and she's visibly distressed for the rest of the day. Julie called me to let me know Layla was close to being done and when I arrived, Layla was hanging out behind the desk, comfortable behind a playpen gate (but not in a kennel) next to Julie while Julie was working on her next dog client. Layla was happy and has never looked better! Julie books pretty far out, but if you make your next appointment when checking out, you'll have no issues. we can't wait to visit again!

I can't say enough amazing things about this place…read more We have a five year old Vizsla, named Parker. Vizsla's, as a breed, should not be groomed. It ruins their skin or something. I don't know. She does need her nails cut frequently though...they grow crazy fast! So when we lived in NYC, we had Parker's day care cut her nails periodically, and we were never part of the process. We moved to Westchester and now have a dog walker, so no day care to cut her nails. Instead, we tried to have the vet cut them, which was disastrous. Parker is a real nut job lunatic about having her nails cut, and our usually sweet girl bears her teeth and tries to kill whoever is wielding the clippers. (She's 60 pounds of pure muscle. She could 100% take you and me out.) Since that didn't go well at all, we decided to give Groom Spot a try since they are close to our house and we like to support local businesses anyway. You guys. Julie and Larry are the dog whisperers. Julie is THE ONLY one who can cut Parker's nails. My husband and I usually take Parker over to them together, we don't have an appointment, but Julie and Larry stop what they are doing and take Parker in right away to clip her nails. Larry puts a muzzle on Parker (don't judge us, it's completely necessary) and my husband and I hold her down. But honestly? Julie usually has two feet clipped short and DONE before Parker even realizes what is happening. She doesn't really have much chance to freak out. And Parker is really smart (not just saying that because I'm her mother). The back two legs are usually a struggle, but Julie expertly and quickly handles it. We never have to come back another time, they have never not taken us, and they are two of the kindest, most professional people in this business. They are always smiling, and I don't think I would if I were them, Parker is a real pain in the rear when it comes to her nails. And as soon as they are done they tell Parker how good she is and give her a treat, commending her on her performance, which is completely unjustified. They just love dogs that much. I mean, totally same. Of note, we have tried to cut her nails on our own at home and NO WAY is that happening. I could write a great deal about all the types of tools and methods we have tried, to no avail. I don't know what we would do without Julie and Larry to take care of this for us. Bring your pets in! They are the best.

We found our forever groomer with Richie. We've been looking over a year since our beloved groomer…read moremoved to another state. After a short phone call with Richie, I knew I wanted to try R D Doggie Doos for our next cut/wash. I appreciated how he handled my fur babies when I handed them to him. Richie listened to my many requests. He gave me updates throughout the appointment and let me know immediately when one of my requests could not be achieved due to hair matting. The pets are cage free which was really important to me. I am very happy with Richie's accommodating, kind and gentle care with my two fur babies. I highly recommend R D Doggie Doos without reservation. We will definitely be regular customers!

Our dog needed a shave, so the other reviews warning about shaves didn't concern me…read more Very nice fellow, easy to deal with. His shaving is very aggressive - I didn't know you could get that much hair off a dog! - but it's what we asked him to do, albeit to a more extreme degree than many places do. I don't know if he also excels at more subtle cuts. But a very friendly and easy to work with guy if your dog needs a summer shave!

Jess at Best Friends Pet Grooming Salon is nothing short of MAGIC. I don't use that word lightly --…read morewhat she did for my Frenchie, Louie, honestly blew me away. Nail trims have always been a huge issue for us, especially at the vet. They would leave his nails too long, and over time the quick kept growing out, turning his nails into literal bear claws. It got to the point where I didn't think we'd ever get them back to a normal, healthy length. I originally found Jess for my labradoodle Mabel and just happen to ask her about my Louie's nails . Not only did she trim his nails as short as safely possible, she did it with incredible gentleness and patience. Louie was calm, comfortable, and completely at ease -- which NEVER happens. But what truly sets Jess apart is her knowledge and care. She's actively working on helping the vein recede over time so his nails can return to a normal length instead of those "eagle talons." Who even does that?! That level of attention, skill, and dedication is so rare. Jess doesn't just groom -- she genuinely cares about your dog's long-term health and comfort. I'm beyond grateful we found her. If you have a dog with difficult nails or any grooming challenges, Jess is the one. Truly one of a kind.

Excellent service.Everyone is friendly and cares about your pet…read more Clean environment..new customer for life.

My dog got kennel cough at Paws & Play over the 4th of July. It is unfortunate that a situation…read morethat could have been handled with empathy and good customer service resulted in us totally losing confidence in this business. Luckily, there are other places that lead with pet empathy and good customer service.

Paws and play is a great choice for dog parents! The staff is kind, attentive and supportive. I…read morefelt at ease leaving my dog. I did a few day care days prior to boarding so it helped a lot. They even keep eyes on the parking lot. Picking my dog up after evaluation one dog was picked up by his parents and while in the parking lot he was let off his leash. The staff attending to me jumped up right away and was ready to save the day. I was sold at that point. I could tell how much they love what they do. Even upon greeting it's such a warm and welcoming experience. We will absolutely recommend this place to all our friends and family.

Paws on 5th gave my dog an absolute transformation. From…read morethe moment we walked in, it was clear how much they truly care about the dogs--not just how they look, but their health too. Yes, the wait time can be a bit lengthy, but it's completely worth it. They take their time and make sure every dog is comfortable, safe, and well cared for, and it truly shows in the results. What really stood out was that they noticed a rash on my dog's skin and immediately brought it to my attention so I could take my dog to the vet. That kind of care and honesty is rare and so appreciated. Pro tip: bring cash to tip--they absolutely deserve it. If you want groomers who genuinely love what they do and treat your dog like family, Paws on 5th is the place. Highly recommend

I brought my Portuguese Water Dog here several times. The first time, I arrived when they were…read morefinishing up with him and he was yelping loudly when they were pulling hair out of his ear canal. I spoke to them about it and they said they would be more careful next time. He left the groomer shaking his head for hours. The next time, I reminded them re his ears. He left with hematomas on his ears and shaking his head. I have had these breed for decades and have worked with many groomers. I have never had this negative experience with another groomer. My dog is still terrified when we walk by this groomer's door. Now we have a groomer who my dog is excited to see and absolutely no issues with his ears or otherwise. I also had scheduling issues with the groomer and they were not polite or apologetic.

In July 2024 was gifted a yorkie puppy and was immediately overwhelmed. When I looked up it was…read moreMarch 2025 and though cute she was a mess . I called several groomers and all were busy . I called Richard and explained my predicament. We agreed I would be standby for any cancelation . I received a call and it turned into one of the best things for myself and Audra the yorkie . Richard explained she had to be shaved down due to tangles . He would attempt to retain as much fur because of the weather . He also explained Audra had a lot of anxiety and was extremely attached to me . RICHARD KNOWS DOGS . Richard gave me insight which helped me when dealing with my pup. I have been with Richard and his son since . I am delighted with the service I receive

Richard is the best. We have been his client since 2014. My Jack Russell then only one year and…read morenow turning 13. Richard shows patience, love and compassion. His grooming is amazing and he takes all the time necessary for the experience to be positive for the pup. My JRT Speedy loves him and is so comfortable there he falls asleep during the blow dry. His skills are unmatched by anyone I know. We love him and rest of his team. Lucy & Speedy

Fantastic!!!! They cut my dog's hair the way I wanted them to. The place is warm and welcoming. The…read morepeople are lovely and kind. My first time there but it will not be my last!! Great experience.

Clean, fun and loving with my Rosie. Great groom every time... very busy which proves they're…read morefulfilling pet owners needs. Always listen to my requests and concerns.

I interviewed with them and they were kind and respectful. Thank you, I have sent other people your…read moreway!

They were seemingly nice when I first arrived. I had my cat checked out because he's been acting…read moredifferently and hiding a lot. The vet took his blood and x-rays. Doctor was very nice and answered all my questions with my concerns. My cat had a heart murmur, so he recommended an ultrasound appt w/a cardiologist. The cardiologist wait list was for a couple of months. When I was finished with the appt, Bernadette told me how much the services was. I was surprised that it was over $1K and I asked to see the invoice and her response was "Really?" In all my life dealing with vets, most will walk you through charges and you're given the invoice to review before paying. Her reaction and comment was totally unnecessary. A week later, I get an email indicating his blood/lab tests results were fine and instead of sending the lab findings, they send some type of flyer about why they do the testings. The day before the ultrasound appt, Bernadette called me and asked if I had a certain type of medication for my cat to sedate him to prepare for his appt. Mind you, they never mentioned this to me prior to making this appt and they wait the day before to let me know this? Completely unacceptable. So, clearly they knew I was annoyed with this and she called back an hour later saying that they can administer if I can drop him off earlier in the morning. These people act like I don't have a life or a job. The ultrasound findings to my relief, ended up being normal. Before I left, Kat had asked me if she should charge my card on file. I approved. Would you know, the next day, I noticed that they charged me TWICE for the services. I emailed them the screenshot of the charges and followed up with a call. I wanted to ignore the bad reviews when I first researched them - lesson learn. Always believe the bad reviews.

My puppy's 1st real haircut. She looks adorable & Elizabeth did a great job. She did exactly what I…read moreasked for. Will always go back here for my baby. Merry Christmas!!!!

Alicia has been grooming my baby boy "Brandy" since 6 months old. That was 5 years ago. My cat…read moreadores her. She is always reliable, caring and gives him a manicure and pedicure too. Anthony, I hope you realize how lucky you are to have a wonderful employee like Alicia. She is a Diamond in the Sky.