I have been bringing my dog here for 3 years. She' a local business and she's been doing this for…read moremore than 2 decades. My dog is always happy to see her and she treats him with great care. She has a facility in her home with professional equipment and the prices are very reasonable. I won't bring my dog to anyone else.

The workers here are always so kind and helpful! I have 11 pets, so I'm here pretty often, and I…read morecan always find what I need. The store is well stocked, and everyone is friendly every time I visit. And if you're looking for a pet, this place hosts adoption events pretty often! Definitely one of my favorite pet stores! I do recommend.

The girl Emma is such a great help. Always smiling, great energy. Dogs love her!!!…read moreWe love the store, and the other people there too

We went to this place to get our dog groomed (2 yr old Portugese water dog/poodle mix) and when we…read moregot there, our groomer wasn't even there yet- we were already expecting low service due to the reviews but really? We asked how long it would take and they said 3-4 hours! There is no way I am leaving my dog in a cage being practically tortured for that long! Do NOT recommend. Cool ferrets though.

Avoid this store, use Petsmart or any other store. This was only my second time here in the 4yrs…read moreI've lived here, and I will not go back. Pros- I was able to find the cat litter I wanted, but it took awhile due to the state of the store Cons- store is dark, dingy, cluttered, and not in good standing, no music - or if there was it was so low we couldn't hear it, so it was uncomfortable from the time we walked in until the time we left. -the 1-2 employees working there seemed miserable, why work there if you're so unhappy? Quit! -the store is massively cluttered and it's difficult to shop, it feels like a hoarding situation - yes I could find my cat litter but it took me way longer to navigate the aisles to even get to where I needed to go - the animals they sell, are sick. The birds are fluffed up and ill, the reptiles are in way too small of containers and there's too many pet container, not to mention they had stress marks sand faded coloring. - everyone was super quiet - employees barely communicated, the few customers in there were so quiet. It was super uncomfortable. -the fish selection is minimal and embarrassing. A few saltwater basics and freshwater basics. Nothing to really get excited about. The tanks were filthy too. Overall, there's nicer pet stores with a much happier vibe in them that have more to offer. This petco is not one of them.

Emily (owner) is the only one who handles cats. Very quick, efficient. My guy loved her! Best groom…read moreever. BTW - Emily and her team also groom dogs.

We had our 9 year old Golden retriever groomed by PAWSH for our daughters wedding in Falmouth, and…read morewe could not have been any happier. He was cut and brushed beautifully and smelled amazing, BUT the most important thing to us was that he was happy and stress free. He is a big wuss when it comes to being groomed and usually shakes like a leaf, but the groomer knew exactly how to approach him and make him feel relaxed. It was a wonderful experience and we hope to continue with PAWSHon a regular basis!

Lueanne and her team at Grooming Magic love dogs. They've taken care of our Airedales for the past…read more20 years. Like many other businesses, Grooming Magic has to close abruptly due to the COVID-19 pandemic. They were great about keeping those of us with canceled bookings in the loop about reopening dates and called us as soon as they had firm dates to reschedule our dog's appointment. They've implemented a full set of controls to reduce the risk of transmission, including requiring a check or exact change for payment to limit contact. The staff at Grooming Magic know that pets are family members and they are exceedingly good to those families who trust them with their animals. When we had a death in the family a number of years ago they squeezed us in for a last-minute appointment and they were kind enough to send flowers. What pet groomer does that? Grooming Magic, that's who!

Kathy did a wonderful job on our high arousal golden doodle, Ulysses. He looks wonderful, and more…read moreimportantly, he was not at all anxious afterwards, which he has been in the past with other groomers.

Erin did such a great job grooming my Golden retriever today!!…read more My golden is about to be 10 and has a skin condition which makes her hair thin. I told this to Erin & she was so gentle and did an amazing job!! Would come back for Erin!

Ava did an amazing job grooming our sensory sensitive Cocker Spaniel and taking care of him. He…read morelooks so good and is so happy. A positive experience all around! Thank you Ava!

I brought my two dogs in, my Lab and a Husky. Huskies can be a challenge. Jill did a great job…read moreworking her undercoat and making her look and feel like a new dog. Fantastic job.

Jill is amazing....my dog does not like going to the groomer, but she doesn't seem to mind K9…read moreCleaners.

The ladies do a fantastic job and are extremely nice to both myself and my dog…read more The facility is small and clean.

I'm so happy I found Critter Corner! My Irish terrier looks amazing! They were very responsive to…read moretexts and easy to schedule. I will definitely be a repeat customer. Thanks again!

Mercedes "Benz" the groomer gives excellent cuts, but the customer comes LAST with Pampered Paws!…read more After TWENTY appointments at 11 AM over two YEARS, my dog had an appointment they scheduled for 10 AM today which apparently I had "confirmed" by auto-text a week ago? When my husband arrived at 11 AM he was informed they would not take my dog as we were "more than half a hour late" which is a "grace period", that our dog could be put on a "waiting list" and oh by the way when they would finally groom her whenever that would be, they wanted an additional $35 "late fee" for... what exactly? When it was them that wouldn't take the dog? Over the two years we were given crap for arriving BEFORE 11 "we have other clients you know" so today my husband actually spent time waiting around in order not to arrive TOO EARLY which he apologized to me for when he got home as if he wasn't doing exactly what Pampered Paws had taught us to expect to do. We have also been given crap for not picking her up early when contacted as if were supposed to expectd to be available, or for attempting to pick her up on time without being contacted, because it's somehow the client's fault that the groomer hasn't gotten the dog finished after FIVE HOURS at the boutique. One of them has very poor social skills and actually lied to my dog sitter back in December the last time Amber was groomed there; this woman claimed to my sitter that services are "never prepaid" and that my sitter was lying when she stated her experience to the contrary. As despite the labeled button on their website, Pampered Paws has no actual publicly available written policies, it's understandable that there is ambiguity, so a few days later I did have a conversation over the phone that seemed to clarify that prepaying was possible (which I knew because we had done it) but failed to address the issue of the rude behavior. Judee actually chuckled on the phone when saying that is "not their policy to release a dog without paying" as if we weren't long-term clients with known phone numbers who could have given a credit card over the phone if we had even been asked. She absolutely bungled that interaction but rather than apolgize she just doubled down on the sarcasm. I should have taken it as a sign there and then. Round numbers, I have spent $2000 at Pampered Paws, but they won't get another cent from me until they're "Under New Management"!

Owner is horrible! After 11 years grooming our 2 female Samoyeds since they were puppies,…read moresuddenly the owner stated she will no longer groom our girls. We were charged $150/dog. We were prepared to pay $150x2. Then she claims she losing money and will have to charge $100 additional!! What!!!! Our Naples Florida groomer charges $120 x 2, and they know how to groom Samoyeds with their double coats. The owner continually changes prices. She was rude and unprofessional. After 11 years!!!!! She has a policy of charging customers if they are late or need to cancel. However, she has called us numerous times to come at a different time or change our appointment to another day. We were nice enough to accommodate her. When we tried to remind her of that, she said she thinks more of herself to be talked to like that, told us that she was not going to charge us, take your dogs and leave. This is how you treat a client of 11 years.