So here I sit waiting for the groomer. I get a call at 9:25 saying the groomer is going to be 25 minutes late for a 9:00-9:30 appointment. Ok. No problem. Also instead of the $85.00 quoted it was going to be $110.00 per dog. Ok. This is weird. The price was based on the size of my dogs. I guess their groomers need to leave their house a bit earlier to get to the trucks to get to the customers home. And second it's probably a good idea to stick with the quote given by both the assistant and the owner of the company. I have no idea how good they are at grooming but seeing they can't manage the simplest of tasks--the first appointment I would not recommend this company. read more

Totally awesome service I have been using them for years and they are always really responsive to the needs of both of my dogs. Recently my older dog needed grooming and they really went out of their way to make sure he was comfortable. He felt so much better after being groomed. It is really nice but there are people out there that want to make other people's lives better. This would be my experience of Grooming Dales. They are the best !!! read more

I have to say that I have never written a Yelp review, but I am compelled to go here and write on about my experience with Groomingdales. I have a been a loyal Groomingdales customer for 8 years. In the past year they apparently "sold to new owners" and this company has really gone down hill. I have been trying to get my dog groomed for three + months to no avail. I have made three separate appointments that have all been cancelled (mostly at the last minute) for no reason. Apparently with their new booking system, the individual groomer is able to cancel appointments whenever they want. I will never be using this company again, and I can see from other recent reviews that I am not the only one. read more

Used them for the first time this week to give our cat a much needed grooming and bathing. They weren't cheap by any means but were very professional, very nice, and did a really nice job. My cat's long matted fur is now soft as velvet and she looks like a lion after being groomed. LOL I was very impressed that the owner called us the next day to make sure we were happy with their service. 5 stars read more

Been using them for years. Always been great and have spent thousands of dollars probably. So you can imagine my surprise when I get a call two days before my next scheduled appt merely saying non-chalantly "sorry. We re-configured the geographic lines of areas we serve and we no longer are going to serve your neighborhood so we're not honoring the appointment you have this week." What a way to end a long relationship and treat a loyal customer. You couldn't just finish what had been started and on the books for two weeks!? Poor business practice and incredibly disappointing and frustrating. read more

The post before this does not represent Groomingdales in any way, at all. The kind staff LOVE their jobs and try their best to accommodate the needs of their clients. I and many of my friends take our dogs to Groomingdales, regularly, for their spa day. Always will recommend Groomingdales, ESPECIALLY if you love your dogs! read more

Ingrid came today and took such great care of our terrier mix pooch. Our dog is usually not happy with new people but Ingrid made her very comfortable. Ingrid gave our dog a beautiful cut and in a fraction of the time that she would have spent at a groomer. Thank you!! read more

Having just moved to the South Bay and finding the commute to the previous groomers Sparkys in West L.A. tiring, I spent a whole day perusing yelp and cross referencing the internet and ultimately I decided on trying Groomingdales. I have never tried a mobile grooming service but since I wasn't comfortable with anything nearby, I decided to listen to some of the reviewers and try Groomingdales. They may be a little pricey but if you calculate in the drive time, wait time, and reduction of stress for the pet owner and pet, $150 for a maltese and yorkipoo seem reasonable. My yorkipoo has sensitive skin and usually begins to smell like a frito after three days, but after speaking with the groomer and getting one of their special washes, my yorkipoo has significantly stopped itching and licking his paws. (Major +1) I also found the van to be very clean and the groomer was a very lovely person with a genuine love for dogs. She spent at least an hour with each dog. My maltese loved her blowout and was fluffy for days. I found my go to groomer...only sad thing is my babies will cost me dearly since they like to go weekly. read more

WOW! What an amazing job! I was able to make an appointment same day on a Saturday, something that is impossible at any pet store in the South Bay. My groomer was Jorge, and he did an outstanding job. I finally got my dog the cut that I have always wanted. I have tried going to PetSmart and Petco and asking for a specific type of cut and have always been told it cannot be done. The price is worth it for the professionalism and convenience of my dog not being locked up in a cage for hours and possibly getting a disease from other animals at the pet store. Also, for the first time my dog is very happy after getting a haircut whereas all other times he gets sick or depressed from being stuck at the pet store for hours at a time. I totally credit this to him being groomed here at home and for the groomer knowing what he is doing. Highly recommend this to any pet owner! read more

I have been waiting all day, after I took the day off for my dog grooming. They are notoriously always late so after 50 minutes I called and was told I was not booked. I replied I have the text with the confirmation. "We don't use those". "When did you shut it off" "Last year". "My text confirmation was yesterday at 3:00". "Sorry! We don't use that". So..... waited all day, she said owner doesn't come in so I can't talk to her. Very unfortunate because when they finally do show they do a good job. read more

My husband and I love Groomingdales this is a first time for our 4 Poms they look fabulous. So for the price and services provided we give the 4 Stars. read more

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Not sure if worker was having a bad day. But when I called for services and let them know they are close to me, very rudely she answered I understand that but what area do you live in? Really? You should be happy a local was inquiring about the place. I was turned off by this tone. So I said have a good day and hung up. Lost a potential customer. read more

Groomingdales just left and Naya is so happy and she smells great! The best part is that I didn't even have to leave home! They groom your dog in a van that they park outside your house so I was able to get some laundry done while Naya was being pampered. They even gave her a cute bandana when she was finished. I wish I caught the groomer's name because I liked her a lot. She was very friendly and informed me of what went on during the grooming. It only took about an hour to groom her when at other places it has taken 2-3 hours. $75 with everything included and it was worth all the money. I'll definitely be calling Groomingdales for Naya's future groomings. read more

Groomingdales - Before Groomingdales - Pet Groomers Near Me - Hawthorne, California

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If I could give Groomingdale's a gazillion starts I would. First off, I was able to get an appointment on short notice. At first, after reading so many 1 star negative reviews, I was holding best thoughts this would not be the case with our grandson's Labradoodle. WOW - the whole experience with Ruby from when she entered the door to when she returned Leila to us was totally exceptional - even Leila returned relaxed and ultra beautifully groomed with 2 beautiful flowers in her hair. The performance Ruby did around Leila's eyes and across her nose is the best she has ever had done for her, actually her overall coat is the best ever. For sure when we get to take care of her and she needs grooming, we will go to Groomingdale's and ask for Ruby. It was a pleasure working with Veronica and we appreciate her getting an appointment for Leila. I hope your experience with Groomingdale's will be as positive as our's was. Check them out, you won't be disappointed! Wishing Groomingdale's continued success and we'll be back for sure! read more

If I could go 100 points in the negative direction, I would. My assistant scheduled my beautiful Australian Shepard for grooming. She asked that Skye have a bath and his nails trimmed. They had done this in the past several times. But, to give background, Skye is a aka certified beautiful blue merl Aussie. He has been trained as my service dog at a cost of over $70,000. Because of him I am able to go into many different climates and know that I am safe and being monitored by him. I am an award winning photographer with some physical issues and Skye takes care of me. So... my assistant took him in for a bath and he came back with a third of his coat he went in with and even that cut down. I am beside myself that someone who is obviously ignorant of the breed would do this. I had reserved a Vrbo for three weeks at the cost of over $6,000 in the Eastern Sierras in California to photograph the snow with aspen treed and creeks etc. but.., because of Groomindales shaving of his undercoat Skye no longer has protection against the cold...thus I cannot go out. I truly am beside myself in sadness for me and Skye. He loves being able to run or walk through the snow, jump into cold creeks but he can't now. Some incompetent ignorant person took that from him and me ... and to make matters worse.. when I called them and a worker by the name of Veronica answered, she literally hung up on me when I expressed my deep upset about what they did to my service dog. She had yet to respond to me. This is all so beyond unprofessional. I have made a report with the BBB and have contacted an attorney. Need I say more about this " company" and their felt responsibility for the dogs they "care" for. Avoid ‼ read more

Kelly was punctual, friendly and did a great job on my mini schnauzer. Will use their services again. read more

Groomingdales - Kelly did a great job on Kara...almost didn't recognize my own puppy for a quick second. - Pet Groomers Near Me - Hawthorne, California

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Ok so I got my two baby's groomed today by "Paula" first was my boy "Sammy" and he looks gorgeous so handsome Paula was kind patient and did a wonderful job on Sammy, thank you Paula, and then she did my girl, omg I have taken my girl to other groomers I have explained to them what I like on my girl and for some unknown reason they just have never never gotten, I thought omg I'm going to tell Paula exactly what I tell the others and lord and behold, my girl looks beautiful she looks like a little pretty princes THANK YOU PAULA!!!!! I was skeptical about going with a mobile groomers until today Paula has changed my mind and feelings about mobile groomers (Paula you're the best!!!) Paula was kind, sweet, patient, very professional and polite, best experience ever thank you again Paula and thank you Groomingdales for having such a great person in your team.... see you next month read more

I had been a client of Groomingdale's for about 5 years on a bi-monthly basis. Service had definitely declined since new ownership took over which I had gotten over just due to convenience. I had an appointment scheduled last week at 9:30 with Paula who I have ALWAYS loved and preferred. Around 12:30 I called in because Paula had not shown up nor called or text as she always had in the past and was told that she had called out which wasn't an issue for me because I totally understand that life happens. What did it for me was when I asked what time the office learned that Paula was coming in and they stayed around 10:00, still not a big deal. I lost it when I was told nonchalantly that someone could come out in about 2 weeks! There were no accommodations offered nor discounts until I went on to tell the receptionist how horrible the service had been over the last few months which included late arrivals, nipping my dog, not cutting her properly, leaving hair in my front lawn and the price increase for shabby work. The only response was "yea our prices did go up. I can offer you a $40 discount on your next service in 2 weeks." My dog stinks now and needs a grooming NOW. Needless to say, I'm officially done with Groomingdale's. If Paula ventures off on her own, I'll be following but this business has definitely taken a hit since the new owners have taken over. read more

I have been using Groomingdales for several years...3 or 4 at least. I have only good things to say, as my experiences have been outstanding. My pooch has had quite a few different hairstyles, including a mohawk. Once I wanted to dye his mohawk and the groomer actually told me to save my money as it wouldn't be super effective on him, so she saved me money. I have found their prices to be completely in line with other mobile groomers, and for my money I wouldn't go anywhere else. I find the ownership team to be thoroughly engaged (when I have asked questions, needed special attention, etc). We have had several groomers, even had a trainee in attendance once, and every time, we have been left with a well groomed pooch. Groomingdales is part of our family. I wouldn't even THINK of going anywhere else for my pets needs. read more

Long overdue review!! We have been using groomingdales for the last year for our blind shih tzu and a morkie! Absolutely amazing service and haircut each time!!! Having them come to the house in an environment when our boy who is blind feels most comfortable has made it easier on everyone during the grooming process! Always adorable haircuts and just amazing service! read more

Groomingdales - Our boy butters! He's blind with one eye and our groomer takes just wonderful care of him during th grooming process! - Pet Groomers Near Me - Hawthorne, California

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Groomingdales did a great job on my German Shepard, Roxie! Since Having my second child, it's been a bit of a scheduling and logistics hardship to get my dog to the groomer. This makes everything easier and my dog looks fantastic! read more

Groomingdales - Roxie clean just in time for Mother's Day! - Pet Groomers Near Me - Hawthorne, California

I wish there were 0 stars to give. Have used this company for years. Now we have a new puppy and they left him half groomed because of a medical concern. We had him checked out twice and the vet said there is no issue. We had him finished by another mobile groomer with no problems. The dog was left half groomed for 2 weeks with slow response from them. This not the worst part though. The customer service from 2 different people was horrible. Basically dismissive of our issues, disrespectful, and condescending. Never use them. read more

Awesome experience from start to finish. I have a bouncy, energetic, and somewhat fearful 7 month old wheaten terrier puppy and I was very anxious that his first grooming experience would be a positive one. Jessica was incredible, so kind & patient, he took to her instantly and in less than two hours (and without the use of a muzzle which I really did not want) he looked super handsome . She cut him exactly as I wanted and he was wagging his tail & licking her face at the end, a very positive happy experience, I'm delighted. read more

Groomingdales - Pet Groomers Near Me - Hawthorne, California

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We tried groomingdales out for the first time and we are so happy with the job done. Most of all my pup is stress free - unlike when we walk out of persmart groomers shes always stressed. The young lady told me her name but i am not sure if im saying or spelling it right - something like idma, im sorry i cant remember so well. But the point is we are so happy with how she groomed my pup and we will be using this grooming service from now on!! Thanks so much! read more

I've been using Groominggales services for almost a year now and have had an excellent experience. They are timely, communicative, and do a thorough job with my dog. I have monthly bookings and have not had the same scheduling issues that other yelpers mention. My only suggestion to Groomingdales would be to develop an online booking method. read more

I was nervous using a mobile groomer but this was beyond the best experience I've ever had with my dog.He is a 10 year old rescue that hates water and having his paws touched. He is not good with other dogs and can be very protective even if he weighs only 15lbs!!!! Marvin (groomer)was early and listened to everything I said. I put a muzzle on my dog and handed him over. He came out of the van 1 hour and 20 mins later. I barely recognized him, he had no muzzle on and was very comfortable in Marvin's arms. He looks fabulous and is such a happy dog since his much needed transformation. Thank you so much. See you in a few weeks Marvin, you are a dog whisperer. read more

So unprofessional, I've used this service for the last year and ignored so many issues. My dog had an in grown nail that was ignored and never taken care of until the technician told me. I was never spoken to by the owner after the issue. Also I booked a tech two weeks out and the day before they were not available. For as expensive as the service is I would not recommend this company. read more

I called to have my dogs groomed because my neighbors use their service and they never called me back I waited two months and called again they never called me back I left a message I emailed them and I got nothing back for over a month. Finally when I got a hold of CYNTHIA I asked them to give me a discount on my first grooming because of what I've been through and they refused. This is an awful way to do customer service I was looking to have a long-term relationship with his company and they lost a client and I would not recommend them to anyone. Their customer service is awful. The girl Cynthia told me that she couldn't give me a discount because the phones weren't working and it "wasn't their fault" but I emailed them and called of course it's their fault and that is not a way to speak to a customer who is looking to have a long-term relationship. I would not recommend them and would take your business elsewhere as I was completely insulted by Cynthia's lack of care and customer service read more

Due to health issues, our 15 y/o, 60lb husky-lab hadn't had a bath for months. She can hardly walk and is too heavy for me to lift into the car. Groomingdale's to the rescue! Jen was so understanding, cleaned her up and deshedded her as well. What a bonus! Exact pricing was hard to pin down (I scheduled, then had to cancel, appts several times and the price seemed to change each time) but I feel the final cost was good value for the convenience and peace-of-mind personal service. read more

They didn't rinse all the shampoo out of my dog's fur, and she ended up getting a huge rash and needed vet care. The van looked scary too. I will never use them again. My poor old dog! read more

Now let me get this straight all I wanted was for my dog to be grromed and the didnt even show up. They didnt call to say the werent coming or anything and we lost a day. Then when I was finally able to get a hold of them we made another appointment and yet ahain they didnt show. Lost another day.Then Lauren the girl that groomed my dog said she would freelance and come groom Lucky. and she didnt show.They "later" expalined to me that our address was to far and had difficulty getting to our home. They were so unprofessional and would never recomend them to anyone. read more

Their service might be great, according to other yelpers, but I can't say I had the pleasure of finding out for myself. I messaged the company a week ago to inquire about rates and I haven't heard back from them. read more

We've used this service twice and both times were awesome! Our little rescue dog, Quincy, tends to be a bit 'nippy' (ok, he bites) and Jessica dealt with him with patience and tender loving care. The scheduling process was efficient and professional. Would definitely recommend this very convenient service. read more

We have two older dogs, one with disk issues on his lower back and neck. Our groomer Melissa came up with a great plan to make it less stressful. It worked and they both look great. So happy and most important our dogs seemed to really like her. The overall experience was very positive. read more

So the owner called me to follow up on this situation after my last review. Who knew people read these things?! In any case, I'm giving them another shot and have just requested that I don't get that particular groomer again. I hope we can continue our grooming relationship cause my dog loves when the Groomingdales van pulls up. read more

I cannot say enough good things about our experience with Paula. Our little Shipoo is 17 years old and we can't take him to a groomer's shop because we don't immunize him any longer. Paula did a fabulous job and was very gentle and caring. She also gave him the best haircut ever. We will definitely call and ask for her again. read more

I wanted to give 5 stars to Cindy and Joanne at groomingdales South Bay. My cats are my kids I love them more than anything. I really wanted to get my long hair cat a bath and a good brushing with the heat he has been miserable. I was terrified to higher a groomer I was dreading hauling them to a groomer and having them sit in a cage. I have read a gazillion horror stories. I was nervous... I called this morning to get info Joanne and I had a good conversation she put me at ease. Cindy came this afternoon arrived on time and was just lovely. She was very kind she was very patient with a nervous fur mom. She called to tell me they were doing great. She got done with my first cat he is a short hair and while admittedly he wasn't screaming happy with me within 5 minutes he was running around the house like a new kitten. He was so happy... He felt so good she did a great job! My long hair guy had mats and was a mess. She gave him a cute little haircut and he too was soon happy and he felt so good. They are soft they smell good. Most importantly they are happy and I think they enjoyed their first bath I will use groomingdales from here on out.. I will use Cindy in a heartbeat. Great groomer very caring very understanding. Very patient and new her stuff. Thanks again! My fur kids are super happy! read more

At Groomingdales i was able to get an at-home appointment within the week. They were prompt, polite, knowledgeable and my dog looks FANTASTIC. I wouldn't say it's cheap, by any means, but it is not that more expensive than the chain pet stores, and a lot more professional. Plus, they bring it to you--no public displays with other dogs around, like at the pet stores. We have had our dog for just over a year and have had her groomed at a local chain pet store twice. Groomingdales' job was much better and our dog was less traumatized over the event by having it done at home. Five starts from us! read more

This review is a long time in coming, but is packed with praise for this business. I am constantly stopped on the sidewalk and asked who grooms my dog, and I could not recommend Groomingdales more highly for the level of service and animal artistry they provide. My doggie comes away smiling and so do I. read more

Zelda and Dree are amazing! I have a large puppy (120 lbs and only 9 months old!) and he just got too big for me to bathe him on my own so I called Groomingdale's! They came to my house, parked right in my driveway, and gave my puppy a salon experience in their van! He came out washed, dried, ears cleaned, nails cut, and glands squeezed! He smelled great for 2-3 weeks after too! I highly recommend Groomingdales! read more