I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

My salesman, David Hantman was a good salesman. Always smiling, personable, good sense of humor…read moreand knowledgeable. He even helped me return my rental vehicle down the street and offered me something to drink at every opportunity. We test drove the vehicle before I bought it and he spent time helping me with my phone in connection to operating the screen inside the car. A very helpful person !

I hate writing bad reviews but we saved THOUSANDS going to another toyota dealership for a second…read moreopinion. We also got way more for our trade in elsewhere. Beware of added tinting fees, paint protection film, and appearance protection. We did not experience that at another Toyota. Otherwise, our sales representative was kind and not pushy.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I want to give a huge shout out to Donovan Thurman. I was on my way to the dealership for an oil…read morechange when another car hit mine right near the dealership. Long story short, I drove back to the dealership looking for help covering my shattered window and vacuuming out all the broken glass. At first, no one really stepped in to help -- then Donovan came in. With exceptional leadership and kindness, Donovan immediately took action. He helped vacuum out the glass, covered the broken window, and even made sure I had a snack and ice water while dealing with everything. What could have been an overwhelming experience became manageable because of his compassion and willingness to help. This was more than just great customer service -- it was genuine human kindness during a stressful moment. Donovan exemplified professionalism, leadership, and empathy in a way that truly stood out. I genuinely can't thank him enough for going above and beyond. THANK YOU, Donovan, for being an extraordinary person and an exceptional employee. Acts of kindness like yours truly make huge a difference.

I recently purchased a BMW 750i from this dealership and had it inspected within two days of…read morepurchase. The inspection identified mechanical issues including a leaking front axle, worn control arm bushings, and a misfire under acceleration. I returned to the dealership the same day to discuss these findings and was told their service department would follow up to schedule an inspection. My return window was extended to allow time for this. However, I did not receive follow-up within that timeframe. Because the vehicle required prompt mechanical attention to be safely and reliably driven, I proceeded with a second inspection and completed the necessary repairs through a BMW specialist, totaling just over $4,000. I attempted to resolve this directly with the dealership and through BBB before leaving this review, but no goodwill assistance was offered. I understand this was an as-is purchase, and the vehicle itself has been solid after repairs. However, I would have expected more timely follow-up and support given that these issues were identified immediately after purchase. Overall, a mixed experience--good car, but the post-sale communication and support did not meet expectations. Update 4/20/26: A service entry was added to my Carfax report on 4/8/26 indicating service performed by this dealership. I did not bring my vehicle to this dealership for service on that date. For context, the vehicle was serviced at a different facility (BMW dealer) on 4/6/26, and I have no record of any visit or service performed at AutoNation. I have submitted a data correction request to Carfax to have this entry reviewed and removed. This raises additional concerns regarding the accuracy of this dealership Update 4/27/2026: Carfax investigation found the service entry to be an error and was removed from the vehicles service history - again a concerning error from this dealership.

I can't even begin to express my gratitude to the service team. I bought a Hyundai from Emich Kia,…read moredropped $16,000 cash, only to have the transmission blow out within 3 months. Emich was so incredibly unprofessional and gave me a "discount" that did not include any type of warranty. Hyundai took care of me and gave me a 1 yr, 12,000 mile warranty. Gideon and Gary went above and beyond for me and checked out all the recalls for my make and model on their own, to make sure I was 100% ready to go. They didn't have to go the extra mile, but I was so stressed, that they wanted to put in the extra effort to alleviate my stress and anxiety, which they did. Do not go to Emich Kia, when you can come here and get exceptional care and service. I'm a loyal customer for life!!

Knowledgeable management for my vehicle, and a dedicated Staff. It is infrequently inconsistent,…read morethough, they are a very busy shop. I will continue to go to them for service.

Tony is the best. He stuck it through till the end. Mgmt was involved and they were amazing too…read more Yes, I would buy through EchoPark again, and yes I would recommend them.

They are a place you do not want to expect efficiency in buying a vehicle…read more Great for test driving, but extremely unprofessional to close deals. They sold a car I drove without waiting for my response, and now that I found another car, I have to be chasing them to close the deal. On a CASH purchase. They're immature and far away from being sales man professionals.

I love this place. I have purchased my last three vehicles with them. No pressure no willing and…read moredealing just the final price.

My daily driver (a 2002 Nissan Frontier with 233,438 miles) died. The engine seized and installing…read morea new/used engine is $6000 - $8000. Time for a new/used vehicle! Daunting! SUVs, Electrics, Used/New, trucks, cars .... I was overwhelmed, so a buddy suggested I contact Jon Kibble at Centennial Leasing. A few back-and-forth texts with Jon, I told him what choices I was considering, and he did the rest. Summary: Within a couple days, Jon found exactly what we wanted from Schomp Mazda. We took a test drive, and the next day signed the papers for our new Mazda SUV! PLUS, he found us a Mazda loyalty rebate (I've owned a Mazda RX-8 for 20 years)! I've owned over 20 vehicles in my 60+ years of life, and THIS was by FAR, the MOST EASY and comfortable buying experience! HIGHLY RECOMMENDED!!!!

Today was a long day! I usually don't go to get a car for myself because I can't stand car sales…read morepeople. This time we did the family thing and we all decided to make the trip to find me a used car. I never buy new. I can't see losing thousands of dollars lost after I drive off the lot. George gave my special needs man/boy his own books to look at and food because he was hungry. He was thoughtful and kind. Highly recommend George if you are looking at new or used cars.

Pretty cool you guys left grease all over my truck and then never returned my calls. There's black…read moregrease all over the handle got it all over my hands. It was on my steering wheel and on the front bumper. Looked under the truck and didn't look like you guys sprayed anything down after changing oil so thanks a lot for the mess in the wreck. I think I'm gonna go back to GMC

After have a horrendous experience at Ed Bozarth on Havana (Anthony and Erik are AMAZING people,…read morebut their manager destroyed any and all potential for my business EVER), we journeyed down to Enterprise to take a look. We were greeted by Ariel with a friendly smile. When I told her I had a story from today, Kelly came running out of her office to come hear what happened. Both women are super easy to talk to. I explained to them what happened to me at Ed Bozarth and the bully tactics the manager tried and they were about as shocked as we were. Ariel heard me mention the car I was looking at at EB and showed me an even better, slightly smaller (which is perfectly fine for me), somehow less expensive model that they had on the lot. We test drove it, I loved it, and we all sat down with Kelly to work the numbers. Kelly is certainly something else. We were instantly comfortable and laughing and happy to be there, our worries from the other dealership melting away. The process was smooth. Kelly got me a great rate and the payment I wanted. The was thorough with her explanations and ensured I understood everything she told me. I felt no pressure from her when it came time to make my final decision. She showed us the programs and numbers she was working with so we knew there weren't any hidden fees or numbers. The transparency helped us trust her even more. She did not pressure me to add on anything to my car but offered to help me get in contact with the right people when I'm ready. My friend and I will be telling EVERYONE we know to go to Enterprise to see Kelly and Ariel. Their no B.S. way of handling business inspires confidence and comfort. Their bumper to bumper warranty cannot be beat. The entire process was quick, easy, simple, and enjoyable--as any major purchase should be. Thank you for all of your help, ladies! I'll see you soon!

When a car dealer will not allow a potential buyer from out of state to have a sale vehicle…read moreinspected by an independent mechanic prior to purchase, I smell a rat.

Getting my car serviced here (oil changes and tires) is pretty quick, even when it's pretty busy…read more The staff are friendly and seem to want to help you. I bought touch-up paint from the parts department and they had no problem taking my coupon for a discount on the price. A couple years ago, I bought two used vehicles from here and both experiences were fantastic. One of the cars, a 2007 Camry, did have a transmission issue and the transmission needed to be replaced though. I wasn't too happy and the dealership wasn't willing to help out with the cost. .

Service department was pretty poor. I made an appointment and told the advisor that my window was…read morejumping when I pushed it down. He told me it was tested and it was normal. I stated on a 2026 Toyota Tundra it's normal for the window to jump and he said yes and moved on like it was no big deal. I let the service manager know and nothing. Luckily Toyota let me know I can do all warranty work at another location. I would not use this dealership to purchase or service you will be disappointed.