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    AutoNation Toyota Arapahoe

    2.3 (68 reviews)
    Closed 9:00 am - 8:00 pm

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    Sales area
    Bennett P.

    I came in for my 52.5K service. I had purchased a multi-year prepaid maintenance plan in 2017. This visit would be the last on the plan. I arrived just b4 8am for my appointment. It was typical Saturday and they were swamped with customers. I was told ahead of time it should be about 2hrs for service. At 9:30am, I got a text msg from the service advisor (Jeremy Sittnrr) that they recommended replacement of both the engine and cabin air filters for $75. I said yes. He applied a $20 coupon, so my total cost including oil change was $ 78.69; I checked out by 10:30am. Their waiting area has plenty of comfortable chairs and coffee. They allow waiting customers to overflow into the sales floor for additional seating. Toyota moved all vehicles off sales floor in 2020.

    Children's play area

    The kids area in the waiting room is so disgusting. The room is the smallest enclosed space in the entire building. It looks like the toys have not cleaned in a very long time, if ever. They are black with dirt/gunk all over them. The room smells dirty and was clearly not a safe place for my kids to play. I understand this area isn't for everyone but when you're waiting 90+ minutes for a routine oil change, it would be nice to have somewhere for them to be able to hang out.

    1:42 to do my first 5k mile "maintenance." They rotated the tires and did a checkup, didn't even wash the truck.

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    9 years ago

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    6 years ago

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    7 years ago

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    4 years ago

    Joe helped me buy a car and did a great job. He was very professional and even helped get me approved for a credit card limit.

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    7 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    8 years ago

    Had the old bait and switch done to me twice here. Won't be back and won't buy Toyota again.

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    9 years ago

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    9 years ago

    Had a good experience buying a new RAV4 with Disney and couldn't have asked for a better person to assist us.

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    6 years ago

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    10 years ago

    Business owner information

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    CustomerService A.

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    Page 1 of 2

    Ask the Community - AutoNation Toyota Arapahoe

    Review Highlights - AutoNation Toyota Arapahoe

    I got a great price for a great car - Toyota Prius C - & my salesperson Brian Muldoon (not Brian the Hawaiian tho he is very nice too) really went the extra mile for me.

    Mentioned in 2 reviews

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    H M Brown Automotive

    H M Brown Automotive

    4.5
    (221 reviews)

    I was needing to get a new to me car and was really wanting a jeep Rubicon that had a manual…read moretransmission. So I went to H.M. Brown to see what they could do and when I got there no one was at the reception desk (I did not make an appointment or anything) and a guy named Macy Marsh saw that I was in need and came out to see how he could help. Mind you I had no appointment, I just dropped in. So I told him what I was looking for in a jeep and he said to give him a little while and he would see what he could do. That same night he texted saying not only did he find one but that it had all the extras too and if I would be interested. I sure was. And to make a long story short he was able to get me the jeep of my dreams in about 48hrs of me coming in with no appointment. Macy and H.M. Brown really came through for me. Thanks again to all made it possible.

    Working with Macy at H M Brown was the best car-buying experience I've ever had…read more I found a few cars I liked on the site, and Macy brought them all to my house for test drives. I handled the financing from home too--filled out a quick form online and heard back within hours with a rate lower than anything I'd found shopping around myself. Once we found the car I wanted (a 2024 Mazda in perfect condition), wrapping everything up was incredibly easy. No hidden fees like you get at other dealers. The only time I had to visit their location was to pick up my car and sign a couple papers. This was my first time buying from H M Brown, but now I'm a customer for life.

    AutoNation Toyota Arapahoe

    AutoNation Toyota Arapahoe

    2.3
    (880 reviews)

    Purchase experience was great, Eyad is a 10/10 salesman. Andrei in finance did a great job as well.read more

    Buying experience: High pressure pushing warranties that change in price from the start to the…read morefinish. They forced a 3 year paint warranty on my brand new car and told me it was mandatory and not negotiable. Over $700 down the toilet. Service and maintenance: Pushy tire sales guy who was hard to make go away saying my new car tires were shot at ~18k miles. 26k miles now and no where near the wear marks. Service and maintenance: Terrible transmission fluid replacement service. Toyota SPECIFICALLY states no alternatives to Toyota ATF WS fluid in the manual or possible engine damage. AutoNation Toyota put in aftermarket fluid that was NOT approved by Toyota. Contacted Toyota Brand engagement and they clearly told me that unless the dealer has a letter from Toyota for this fluid it is NOT APPROVED. They initiated an investigation. The service tech made the mistake of sending a video showing the aftermarket product going in and I screen shotted it. After getting nasty with me stating "If we replace your fluid with Toyota ATF (required) we will never see your truck again. Service manager tried to tell me that AutoNation has a nation wide contract with the aftermarket brand and the warranty on it exceeds the manufacturer's warranty. Such a LIE. I made them print out the warranty and ONLY IF you replace transmission fluid every 30k miles will they provide up to $2,000 towards the replacement of the transmission. That doesn't even cover labor. BS. Service and maintenance: After they replaced the aftermarket ATF with required Toyota ATF WS, they damaged my wiring harness and gave it to me that way. See the pictures. It was likely the hose clamps from the machine that tore off the insulating material. After your included maintenance from Arapahoe AutoNation Toyota, I recommend you find a good independent shop and STAY AWAy from this place.

    Enterprise Car Sales

    Enterprise Car Sales

    4.1
    (34 reviews)

    After have a horrendous experience at Ed Bozarth on Havana (Anthony and Erik are AMAZING people,…read morebut their manager destroyed any and all potential for my business EVER), we journeyed down to Enterprise to take a look. We were greeted by Ariel with a friendly smile. When I told her I had a story from today, Kelly came running out of her office to come hear what happened. Both women are super easy to talk to. I explained to them what happened to me at Ed Bozarth and the bully tactics the manager tried and they were about as shocked as we were. Ariel heard me mention the car I was looking at at EB and showed me an even better, slightly smaller (which is perfectly fine for me), somehow less expensive model that they had on the lot. We test drove it, I loved it, and we all sat down with Kelly to work the numbers. Kelly is certainly something else. We were instantly comfortable and laughing and happy to be there, our worries from the other dealership melting away. The process was smooth. Kelly got me a great rate and the payment I wanted. The was thorough with her explanations and ensured I understood everything she told me. I felt no pressure from her when it came time to make my final decision. She showed us the programs and numbers she was working with so we knew there weren't any hidden fees or numbers. The transparency helped us trust her even more. She did not pressure me to add on anything to my car but offered to help me get in contact with the right people when I'm ready. My friend and I will be telling EVERYONE we know to go to Enterprise to see Kelly and Ariel. Their no B.S. way of handling business inspires confidence and comfort. Their bumper to bumper warranty cannot be beat. The entire process was quick, easy, simple, and enjoyable--as any major purchase should be. Thank you for all of your help, ladies! I'll see you soon!

    When a car dealer will not allow a potential buyer from out of state to have a sale vehicle…read moreinspected by an independent mechanic prior to purchase, I smell a rat.

    AutoNation Toyota Arapahoe - car_dealers - Updated June 2026

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