Title: Excellent Staff, Fixed-Rate Billing Policy…read more I wrote my original review in the heat of the moment. That was my mistake. For clarity, I've copied it below. The fact is, h2oRx is a quintessential 5-star company. From Kayla, who professionally manages appointments, to the technician's helper who does all the heavy lifting and digging, h2oRx has the most skilled, customer focused employees I have encountered in the DFW Metroplex. Their office staff and technicians are simply the best! For example, my regular sprinkler technician of 10 years actually located and partially uncovered my leaking valve. When he saw the complexity and amount of digging required to replace it, he candidly admitted the repair was beyond his expertise. Raul and his helper from h2oRx did a masterful job of replacing the valve (see photo). Kayla had already told me what the repair would cost ($267.80) and the h2oRx team's arrival window. There were absolutely no surprises. In fact, Kyle Jensen was correct when he told me his company could have charged more for this job. I might have grumbled a bit, but the quality of work on this complex job would have absolutely justified a higher price. What caught me off guard was being charged the same amount for a second valve repair performed during the same visit--a simpler, quicker repair that required no digging. In retrospect, I overreacted to the pricing issue. h2oRx's pricing policies are ultimately their business, and had I known ahead of time that the second repair would also cost $267.80, I would have approved it anyway. So, if you want the absolute best sprinkler system evaluation and repair service in the Metroplex, I strongly recommend h2oRx. Their technical expertise, professionalism, and workmanship are exceptional.

So glad we found h2oRx! Raul and his team are thorough and efficient. They are very honest and…read moreprovide great service for a reasonable price. From routine maintenance to broken or cut lines, they are amazing!

5 stars AGAIN to Cory Hodges and team! Dependable, fast, reliable and thorough - it's great to…read morehave him in our corner. For 3 years strong, he has met our evolving needs whether it's optimizing coverage, expanding zones, or installing water-saving system controller solutions. Unbeatable quality of service at super fair prices that leave the competition in the DUST!

Total no show no call. I understand ithings come up but at least call. I am needing my irrigation…read moresystem fixed would appreciate a reliable company.

Came quickly fixed what AT&T contractors broke on our sprinkled system main box. Would highly…read morerecommend!

Excellent job, highly recommend! He was prompt, did a very efficient job and would use againread more

Cory Bird removed the old and installed a new culvert and concrete driveway apron. Cory was a…read morepleasure to work with. The pricing was reasonable. He kept me informed about the project schedule and performed in adherence to it. The result is excellent. I highly recommend Bird's service.

From the owner: We are a small, communicative, on-time and detail oriented business who for over 23 years has…read moreoffered licensed landscape, irrigation and drainage solutions in Fort Worth and the surrounding areas. Specifically, We design, install, alter and re-route Irrigation and drainage systems. We also offer hardscaping/concrete designs and installation as it relates to landscape functionality and landscape lighting for for security and/or ambiance. Additionally, we deliver and install all types of sod and offer small to medium landscape/flowerbed designs and installation.

Mike was so respectful and responsive. I needed a broken sprinkler head repaired, and he got in…read moredone the SAME DAY I contacted him. Although it was already dark he used a light and installed a riser to get the feed away from the concrete pad. As a retired person on a fixed income, I really appreciate his fair pricing when most other sprinkler services were ridiculously pricey. I would not hesitate to use Cutters again in the future.

WARNING Nice guy, but terrible business. Against my better…read morejudgment, I gave Michael Taylor a shot at a very simple job we had. the was to bring some good dirt in and lay sod down. After about two weeks of excuses, we finally got some dirt down, not how we wanted it, but he put some dirt down. Then, came another week of excuses and he never got the grass we paid him for. Long story short, we paid him $1600 up front to buy the supplies, and he only brought a portion of the dirt we agreed to and NO GRASS. We knew he had no intentions of finishing the job, he stopped responding and he stole our money. We fired him and he kept all the money and scammed us. YOU HAVE BEEN WARNED ABOUT THIS SHISTER SCAM ARTIST!!!

Great service, prompt response, took care of everything in a timely manner and provided status of…read morethe existing condition as well as the proposed solution. Did a great job.

I contacted Blackmon to give me an estimate for sprinkler repair on one of my rental properties…read more I specially told them I wanted an estimate. When the gentlemen arrived (90 minutes after the time window), I told the worker this was a rental and I needed an estimate to know if I should proceed with the repair. The inital visit was $105 for the first hour and he estimated $300-$500. I agreed. We set another appointment. Again, he was 90 minutes late past the arrival window. At this visit he told me we were at $600 ish. I understood and he started to work. He said he was tired and wanted to go and he set another appointment. He arrived to the third appointment and AGAIN did NOT finish the repairs. He never mentioned the estimate had gone over the $600 ish. He told me he would return later that week because he did not have the supplies to finish the job. He did not give me a time window for the fourth appointment nor did he call me when he was on his way. He said the morning. Around 1030am I had to reach out to him to find out he was 10 minutes away. He FINALLY repaired the system on visit 4. The bill for all four visits was $1,390, a far cry from the $300-$500 they estimated on the inital visit. I texted the owner to let them know I was displeased and I felt tricked. I wanted to discuss with them before I left an honest review. A woman named Felicia called me and got very upset with me. She ended the conversation by saying 'you bitch' then hung up. I would personally not suggest using this company.

Folks are on time, weather permitting, every day they are supposed to be. And the two men are…read morefast! Our lawn is mowed, sidewalks blown off, and weed edged in about 30 minutes, front and back. Very curteous on the phone and in person. Price, in our opinion is very good at $44 a visit. Will keep using them until we get our own equipment.

Quick response time and worked me into their schedule rather quickly. They were communicative,…read moreletting me know they had a bit of a backlog due to weather, since I wasn't in a rush I let them know I was flexible and they followed up in a timely manner with all the information I needed. The price was fair and the crew cleaned up after themselves. Allyson also sent a "Welcome Letter" that contained a lot of useful information. I have hired them as a recurring service for my yard after the great work they did with the initial mow and hefty hedging and trimming on some overgrown shrubs I had. I definitely recommend their services!

Dawn was very helpful. Even though she had many jobs scheduled, she took the time to explain what…read moreissues I likely had and how to remedy them. She wanted to make sure I understood what needed to be done to avoid others overcharging.

Their payment for service is terrible. Their invoice clearly states that they accept credit cards…read morewithout any indication that they charge an extra 3.5% for service fees. They don't accept credit cards unless the person can come by and physically swipe your card. They will accept checks and Zelle but not Venmo or PayPal. In addition, I kept waiting for an ETA for when they would stop by. They mentioned that it would be later in the day. They never texted or called and just knocked at the door. I had to scramble to reschedule a work meeting that was supposed to start 20 minutes after they arrived. It seems like they would do good enough work but the hassle of scheduling and payment will have me looking elsewhere when we have future needs.