O No!A sprinkler head busted beneath my brick garden landscaping. I didn't even realize it was there it's been under there for years and never leaked. I called several local companies only to be told April as quick as they can get out, until I talked to Thrive Outdoor Solutions who to my surprise could be out in a couple days, WooHoo! They scheduled for 10am this morning and John and Josh showed right on time at 10am and got right to work and within normal time had the problem repaired and replaced and all was good once again. The price was reasonable, the service remarkable, and I certainly recommend this company for you sprinkler system checks and repairs. read more

HIGHLY recommend Thrive! Shaun was very knowledgeable and helped me figure out the system I have had two years and knew nothing about. Pricing for the work I need was very reasonable. It was greatly appreciated not to feel taken advantage of for a service I need to have. read more

Update: The owner commented on my review with platitudes and explanations that they don't do repairs (as if I'm dense), but that doesn't have anything to do with the fact that I called asking to have a *new* irrigation system installed... Review stays at one star. I found this company on Yelp and called them based on their mostly good reviews. I purchased a home that previously had a drip line irrigation system, but when the owner passed their adult children didn't know what it was and pulled up the drip lines. The lady who answered was very polite, but when I first explained what was going on and asked if they did foundation irrigation systems, she said she didn't know and would have to ask. No big deal... Until she clarified by telling me that since they're in the busy season, my job wasn't big enough for them to do and that they're only doing jobs where they install complete sprinkler systems right now. Umm okay. What's hilarious is that my sprinkler system is completely jacked up and I would've given them that business as well if they'd considered me important enough to take my money and help with my foundation irrigation. Called one of their competitors and scheduled an appointment. read more

Called Thrive Solutions to move/repair 2 sprinkler heads next to a retaining wall I am building. Consulted with Alex about another zone that I feel was not being properly irrigated. He recommended that I add another sprinkler head to help cover the zone better. He had it installed in about 30 minutes. He also adjusted a couple of other heads. The rates were reasonable and the repairs/additions are working great. Even gave a one year warranty. My customer experience was excellent. read more

Very professional and informative, but most importantly to me was the service tech listen to my concerns and didn't take advantage of my lack of knowledge. I will highly recommend this company for anyone who has sprinkler systems with questions, or maintenance concerns. Took time to explain everything he was doing, and why. Definitely will use them for any future issues. read more

A+ Responsiveness and professionalism. Aaron fixed our irrigation problem and explained every step. Also gave some great lawn care advice. Highly recommended. read more

Gave them a call based on reviews and closeness to our residence. They returned my call quickly and scheduled a licensed technician to come out to assess our problem. John Canon was polite and direct with his estimate. He gave us three options. We agreed on an option. He began and finished in a timely manner. We were very pleased with his attention to detail and clean up afterwards. All for a competitive price. Well done! read more

Shout out to Chris and Aaron with Thrive Outdoor Solutions. My Hunter Pro HC 24 zone controller died last weekend (21 months old). I sent a service request to Thrive via the web on Sunday, August 14. Chris called early next day, Monday morning, August 15. I told him about issues and that I had rebooted controller and it never came back. He said someone would be out Tuesday to resolve. Got message taht someone would be out at 1:30pm. Aaron texted Tuesday and had cancellation and asked if he come out early, then showed up at 8:30am and replaced the controller with a brand new one, back in business. Can't do any better than that! Many companies install irrigation systems. I'm betting few provide such excellent and fast warrany customer service. Good job guys! read more

We used thrive fixing a sprinkler leak, adding additional heads, replacing heads and just a once over on our existing system for better coverage. We called to get an estimate date and the employee Manny showed up on time. We went over everything that was to be done and he offered some suggestions but was not at all pushy. the estimate was very reasonable considering what was involved. we agreed and the appointment was was made. Manny arrived exactly on time. He was very professional and courteous. We went over again what was to be done and he got started. he stated that there was an area that already had a line so he wouldn't need to put one in and he stated that would bring our bill down, which it did. when we did the end walk through I decided i wanted another sprinkler head and he said no problem and went to work putting it in. and yes that did bring the cost up again but not to the original amount. our sprinklers have super coverage now, no leak and all is in great order! Manny did a great job! since we have lived in our house some 20 years we have used probably 8-10 difference sprinkler companies and we were disappointed with all of them. I can honestly say that we have now found our company! read more

Not sure what's going on there. They repaired an issue a few months ago, I was super happy. When my drip lines needed fixed after some shrubs were removed, I thought I knew who to call. I called on a Thursday morning and was told someone could come Monday afternoon (they are closed weekends and the following day was a holiday). No big deal, I can wait a few days. Monday I sat home all day waiting. And waiting. And waiting. I finally called at 4pm and got vm. I left a polite message, thinking maybe I had misunderstood something. I never heard back. Guess they don't need my business ‍ So I suppose my review is they do a great job, but my experience is 50/50 that they show... read more

Called and had them come repair my sprinkler system. They came, figured out the problem, and gave me a quote. I told them to go ahead and repair my sprinkler system. They said, okay, and they would email me the invoice. They left without repairing my sprinkler system and I never heard back from them. I called Superior Sprinkler Services, and they came out same day, and fix my sprinkler system within the hour. I got quoted $300 by BNC lawn care and paid $135 to Superior Sprinkler Services, for the same repair. Don't waste your time!!!!! Update**** Chris, the owner contacted me today and apologized several time for the inconvenience. He sounds like a stand up guy. Sucks that this happened, because I typically use the same companies for all my work and let friends and family know when I have a great company doing work for me. read more

Thrive did an ok job installing my sprinkler system. They walked through the job after installation, every thing I pointed out I thought could be better there was a reason that it was that way, not ok we will address that. When it came time for payment they took the final payment out of my account without a phone call or anything. Still haven't received a receipt. I actually told accountant and fieldman that I wanted to pay part credit card ,part cash. Since they had my account info from down payment they just took it with no call or warning. Good thing for me I had enough money in that account or could have bounced bills or caused a number of problems. They are good at communication when they want your business, but after they are not as interested. read more

Where other companies said that they could not meet with me for 2 weeks, Thrive Outdoor Solutions came to see me the next day. Everything was clearly explained to me, and they have a state-of-the-art customer communication system. The installers did everything in one day, and accommodated a couple of my special requests. The sales engineer showed me how to use the system the next day. This installation was for my mother's house. I am jealous that her system is 10 times better than my own. I was very pleased with the experience and the outcome. I 100% recommend Thrive Outdoor Solutions. read more

they are very personable and knowledgeable! Even though they couldn't address my specific situation they walked me through the process and sent me to an incredible company. They go above and beyond in customer satisfaction read more

I highly recommend Chris and the whole team at Thrive Outdoor Solutions. They have done 3 properties and counting for us now. Two properties included residential drainage, french drain, sprinkler system inspection and repair, and landscape cleanup. The other property was a small commercial property they installed a large drainage system and hardscape. Very professional, timely, and trustworthy. I would highly recommend them for any exterior work you need! read more

Installation was amazing. Follow-up on one zone not working from start 11 months ago poor. Over a month ago we were told they needed to change to a different sprinkler head. Absolutely no follow up yet again. We simply want the sprinkler system to work. Anyone have recommendations for sprinkler system repairs? read more

Very nice people running the business. Good communication throughout. The owner came to my house and was extremely helpful. Only unfortunate thing was that he has a minimum pricing policy and he, quite honestly, told me that he didn't feel it would be good for me to go with his company. Too bad because I enjoy doing business with polite, courteous and honest people like Chris and his wife. read more

We used Thrive to install a new sprinkler system. This experience was fabulous from beginning to end. We were putting in a sprinkler system in our very first home. I called and spoke with Chris and he gave me a general idea of pricing over the phone. I then got quotes and estimates from 3 other companies. Thrive was not the best price, but I was looking for a company that would stand behind their work and I felt I could trust. I decided to hire Thrive and they exceeded my expectations. Chris listened to my concerns before he did the design and then sent me a perfect sprinkler design that addressed the issues in the yard. The communication during the process was amazing, I always knew what was going on. The crew arrived on time and the system was installed in 1 day. After the install, Chris then came out to explain how to use the Hunter controller. Unfortunately, the electrical outlet was not working. Chris then called his electrician who came out that night to fix the outlet (the charge was reasonable). Chris then returned to explain the controller and the sprinkler system. This is a company that has honest employees, provides a quality product and stands behind their work. You will not be disappointed if you hire this company! Thank you Jenny, Chris and the Crew for a job well done! read more

Very sad. I called BNC because of their great Yelp posts but I unfortunately did not have a great experience. I sent a request to schedule an estimate, they were fast and courteous when scheduling. The owner showed up and performed a very detailed assessment of my system, he was very well spoken and very well informed on irrigation. He said it would be a day or two before he could write up my quote. Several days later still no quote. I had to call and send an email just to get the quote. When I finally got the quote I called and requested that the owner call me to discuss but he never did. A week later I sent an email saying I wanted to schedule the work but needed payment options, they never called back. So they were five star service up till presenting and quoting. I tried to give them money but they never called me back. I still think it's a great company. They just need more follow up and follow through. I wish they could have done my sprinklers I would have preferred them over the company that is doing the work. read more

Chris came back out today to fix a problem I should have probably called a plumber for. I trust this guy so much, I knew if nothing else I could get an honest evaluation of what I would need to do. We had "wet" spot in the yard, and it kept growing bigger. I called BNC, they came out quickly and Chris took care of it. Listen folks, this is the most honest person i know in business. I stayed out there with him for awhile, he talked to me (while he worked) about his wife, kids, and how proud he is of them. I enjoy seeing and hearing a man who takes care of his family through hard work and clean living. If you have any lawn, irrigation, sprinkler or lawn care needs, call this company. You will be glad you did, and you just might make a new friend in the process! read more

We just moved to Texas a couple months ago and bought our first home. Needless to say I am a complete noob when I comes to all things lawn care. After a couple weeks I started to notice my irrigation system wasn't working very well. After I had broken two sprinkler heads I decided to call an irrigation specialist to educate me on my new to me system and fix the broken heads. Chris had aaa minute cancelation and was able to come by. He showed up on time and was super cool and straight forward. He did a full inspection of my system and broke down everything. He gave me a no pressure estimate that was fair given the level of service I was provided. He let me follow him and his helper around while he fixed all the problems and showed me how to do everything he was doing, while educating me on lawn maintenance, watering cycled ect. Out of all the high review yelp contractors I have hired Chris is the best. I'm sooooo glad I found him. He is truly a class act. Call Chris, let him do his thing and you will be taken care of first class. He is worth every penny! read more

These guys are great! They're a small, family-owned company that cares. Chris is an honest and fair owner who is actively involved in the business. In fact, he'll probably be the one that does your estimate. Thrive stands out in a crowded landscaping category. Stop looking around and call Thrive - you will not be disappointed. read more

The sprinkler system in one of our rent houses was not working. I left messages for several other companies. They NEVER returned my calls. Chris called me back in less than 5 minutes. We set the appointment. He called me when he was on his way, and he was on time. I met him at the house, he told me up front what it would cost. I had to leave so he continued to work on my rent house while I was gone. At various intervals, he would text me pictures of the problems he found and the work he was doing to fix them. Once he found the problem, it was more extensive than first thought. Chris took the time to call me and give me the updated estimate before he did the extra work. Well worth it! On time, Courteous, Texted pictures of the process, ....I enjoyed working with this company and will do so again. read more

While doing a weekend project of removing and redesigning our front flower bed, my husband cracked one of our irrigation pipes. I found Chris' information on Yelp, saw his stellar reviews, and called to see if he was open and available on Sunday. Being that it was a Sunday afternoon, we were worried no one would be able to help. Chris immediately returned my call, was very helpful on the phone, and for an extra fee, since it was Sunday, he came to the rescue. He fixed the cracked pipe with ease and, as a part of his standard service, checked our irrigation system to make sure it was all working properly. We had a few short sprinklers and nozzles facing the wrong way. He adjusted them and even taught us about our sprinkler system, watering for spring/summer, etc. Chris is professional, friendly, efficient, and wonderful! I highly recommend him and his company for any irrigation/lawn service. read more

I can't say enough good things about this company. Chris was very professional. He obviously takes a lot of pride in his business and his customer service is unparalleled. I'm selling my home and of course, as luck would have it, the sprinkler system decided it would stop working just before the inspection. I called Chris late Tuesday night and he came out to inspect the problem the next day. He repaired the system and replaced my rain/freeze sensor all within an hour. He provided options to me throughout the whole process and even told me I could always replace the sensor myself if I wanted to save a little money, but I chose to let them do it for me. He emailed an invoice and even a receipt before he left. This day and age when it seems like customer service is a lost skill and businesses care more about their bottom line than their clients; it's refreshing to know there are still a few good folks out there who treat their clients with respect and integrity. I will absolutely use this company again. In fact they'll be the only company I use, and would highly recommend you use them as well. read more

After my failed attempt at digging a hole resulted in severing the sprinkler line I decided we werent going to have another summer without the sprinklers. I called Chris after reading his reviews on Yelp. He was completely up front and fair on pricing, every step was my decision before the work was done. It was discovered that with my impeccible aim I have taken out the main line and the electrical wiring in one fail swoop. He stayed late and fixed that then came back to finish some more work that I had damaged the prior year trying to dig in the backyard. After a couple of trips my system is finally working so this year I might not qualify as a fire hazard.....;) I would reccomend him for all of your sprinkler work!! He even told me for future reference where the safe places were to dig and what was off limits... read more

I have no hesitation giving BNC Lawn Care 5 stars (I would give them 6 if I could). Chris is very genuine and honest, and I will go to BNC if I need their services in the future. I had a drainage problem in my backyard which required a french drain. I got a phone call from Chris while he was working on the project, and he told me that he figure out most of the problem was coming from a leaking gutter. A much smaller french drain was required saving me $700. So it's clear that his interest is in being honest and saving the customer money wherever possible. It started to rain heavily in the middle of the project. He normally would have left the project and came back the next day, but he didn't want an open hole present in the backyard since I have dogs, so he decided to finish the drain in rain and crazy mud. At the end of the project, Chris gave me another call and told me the sod at the store he went to wasn't very good quality. He could've just used that sod, put it down, and been done with the project. Instead, he used man hours the next day to find a better quality sod to put down in my backyard. Overall, a perfect experience. read more

BNC is simply awesome. If you're looking for a great irrigation company, you've found it. Working with Chris, the owner, was great. He was upfront with what needed to be done (and everything for that matter). Super super honest. He and his team worked quickly to find the problem and fix it at its source--not just a quick fix, but a solution. He listened to my needs and went above and beyond to make sure that everything was working in tiptop condition. Chris really knows his specialty inside and out. He is an expert in his craft no doubt! His rates are more than reasonable, and he breaks everything down for you so there is no ambiguity. Communication is fantastic. He kept me updated on the process and thoroughly explained what had been done and what needed to be done. Did I mention super super honest?? He treats his customers with respect. Great company you can trust. I'm more than happy to recommend his company to anyone and everyone. read more

I would definitely recommend this company to anyone facing sprinkler or drainage problems. I had never dealt with a sprinkler system before, and I recently moved into a house with one that I knew had one or two issues based on a home inspection. Thrive came out and fixed the sprinkler issues I called them for, which was great. When they were done fixing the issues I knew about, I asked if they could take a look to see if they could identify any other problems with the system. Then, with me watching the entire time, they showed me how the system also had 11 cracked/leaking heads, a 2nd lateral line break, and a mainline break caused by a tree crushing a junction box. They fixed it all for me, and I now have a sprinkler system I have confidence in. In addition to helping with my sprinkler system, they also helped me address an issue with my retaining wall. My home inspector and structural engineer pointed out water had been building up behind the retaining wall directly behind a notable crack and lean in the wall. The inspector and engineer recommended redirecting water from the gutter downspouts to the street instead of being directed towards the retaining wall. I called Thrive and they said they could add that drain line to the street (which included drilling a hole in the curb). However, they also pointed out how the ground level wasn't reaching the top of the retaining wall and explained how that was also a huge factor in the water buildup behind the retaining wall. Water is supposed to flow over the top of the wall. So, I also had them add soil, sod and graded it so water would run over the top of the wall like it's supposed to. read more

Words can't express the gratitude I have for Thrive Solutions and Chris Jacinto! I am new home owner and have only been in my new house for about a month now. Came out of my house one day and my lawn was flooded with water! Chris reached out and was able to come to my house after his long day to take a look at the issue. He had someone out first thing in the morning and fixed the issue! He answered all my questions...even the stupid ones! :) Thrive Solutions and Chris are very reliable and will definitely reach out to them again in the future if needed! read more

Expect delays in service if you ask these guys to work on your sprinkler system. Been waiting 4 days and I had to contact them on the fourth day to see if they are coming by to do the work they are supposed to do and the work they provided an estimate to do. read more

I contacted BNC to get an estimate. We settled on day and time, and I confirmed that a few days later with text message. I was present at that day and time, but no BNC, and no call. Unacceptable. read more

Thrive Outdoor Solutions exceeded every expectation! I was so impressed with his professionalism and patience. So nice to find someone that cares. Thank you, Chris! Highly recommended! read more

I had a leak in a feeder line. Chris showed up the next morning after I called...determined that it was a bad valve instead of a leak... he checked the entire system and adjusted heads as needed and fixed the valve. He was thorough and upfront with his pricing. I highly recommend this guy.... he'll get the job done in a timely fashion. read more

For whatever reason, I usually do not post reviews of companies; the only one I have posted is for a oil/lube/repair shop. After my experience with BNC, I needed to post a review. Quite simply, BNC is one of those companies that you enjoy dealing with. I recently bought a house and the irrigation system needed some work. Called a couple of places and decided to go with BNC. Chris - the owner - came out and did an assessment of the system and quickly provided a very reasonable quote. The work Chris and his team did (replaced several spray heads, fixed a zone not working and replaced a couple of sprinklers) was top notch. Several qualities sets Chris apart from other service providers. First, in observing him work with his crew, he took time to explain/teach his crew members what he was doing. Second, his attitude was always positive and very pleasant. Third, you can tell that he cares about doing quality work. If you need irrigation work, this is the one to call. read more

We've had drainage issues in our back yard for a couple of years and decided to have a french drain installed. We were also in need of a sprinkler system installation, but first things first. We were referred to a company, Santos Lawn Care, who were supposed to be a cheaper, but good alternative to their competition. Unfortunately, we learned the hard way that you get what you pay for. Having known BNC to be a little more costly, I avoided using their services from the start. Big mistake. To make a long story short, Chris and his guys at BNC not only fixed the job that was done incorrectly by the previous company, but they did it in record time. When paying thousands of dollars to have your irrigation and drainage issues resolved, trust me, BNC is worth every extra penny you might pay. They do great, professional work in a very timely fashion. Thanks Chris! read more

I recently tried a home repair on my own and completely broke my double check valve. Water was leaking and the grass was flooding. It being a Sunday, I shut off the main water supply and started calling around. I called at least 6 other big name companies and they were quoting me ridiculous figures up to $1300 for the replacement and taking longer than a week and a half to come out and do the repair. Feeling sick to my stomach I made one final call before biting the bullet and wasting my money. I called Christopher Jacinto from BNC's Lawn Care now cjsprinkler.com in Bedford. Not only was he able to come out that evening (I called at 4:10 p.m.) but he did the repair for a forth of the cost to me. I was not in his area, but he quoted me a price and stood by it even when I offered him more for my gratitude. He refused, did the job, checked the rest of my house for problems, and patched up the lawn in no time. Class act man with a great work ethic. He told me some people get addicted to the money and overcharge the customer. He is definitely in this business for the long term with customer service like this. I will definitely use his expertise again the next time I "fix" something around the house. read more

Great customer service, probably the best I've experienced. Chris was so detailed in explaining the problems we were having with our irrigation system and breaking down the costs. He even suggested ways for us to save money by encouraging us to complete the minor work ourselves, then wrote us notes on where and how to fix the minor issues. He needed to take up a small patch of sod and when he was done he replaced everything like he was never even there. So professional and pleasant to work with! We will definitely be considering BNC for a large landscaping project we have coming up! read more

BNC Lawn Care did an excellent job installing my french drain and it works the way they said it would.

Update: We've had three heavy, rain-filled storms since the install of our french drain and we cannot be happier. As soon as the rain gets to the drain it completely disappears into the ground and is carried away. It was one of the best investments! read more