If you are assigned SAM JAZAYERI, request a different counselor. I've been with her for a year and…read moreshe has damaged the confidence I had in therapy. She constantly uses the excuse that she is incapable of handling all of the patients assigned to her, complaining about her overwhelming schedule every chance she gets. I've learned more about her than I have about my recovery. She abuses her power in a very passive aggressive way. I've heard her threaten to take away medication. I've caught and debunked a literal long list of lies in the past year that I've experienced as her patient and she has done more damage to my recovery than good. She lies about things she doesn't have to lie about. Today, she said no counselors were available and when asked why (in front of 3 witnesses), she said they were directing a group that was not listed on the group calendar. This is a bold faced lie; I've been here for a year an have never heard of any exclusive groups. I've spoken to patients that have had similar experiences of incompetence, excuses, lies, and abuse of power. There are consequences for patients who wear a rastafari shirt and trigger others, but the front staff can come in with a hangover and the lights turned off without it ever being addressed. I've even witnessed a nurse forcing a woman out of the bathroom while she was in the middle of peeing for a drug screen because there was a line. There's usually a line and good wait depending on what time you come in. You'll see the doctor ONCE A YEAR and your counselor handles your dosage and medical inquiries. I had to go through 3 staff members to get the opportunity to speak with the doctor (who is currently not even active at the clinic, there is an on call doctor). The group phone calls are the worst groups I've ever sat in on and if my insurance listened in on those calls there's no way they'd cover this service. Example; today my anger management group answered Suboxone and Methadone questions and the rest of the time was taking attendance. This clinic has the resources to really make a difference and make this a safe place that patients can trust, but the inconsistencies turn this into a very hostile place because it leaves so many people angry and hopeless.

This place has made my recovery more challenging than anything. The staff, policies, and the…read moreenvironment of the clinic is anti-therapuetic. The front desk comes in with hangovers and turns off the lights. The counselors' schedules are so cramped they are too overwhelmed to do anything for the patients and often forget things you've asked them to do or will deliberately not respond to you. They've asked patient to commit insurance fraud. They are inconsistent with policies and abuse their power over your medication (use it against you). They allow patients that are clearly intoxicated and slumpt over to dose. The doctor refuses to see patients, but ONCE A YEAR for the annual evaluation. The counselors who are not medically trained handle medical issues/questions and the front desk receptionist who is not trained to counsel handles groups. Unfortunately, this is the only place you can go in Muncie to start recovery when you're ready. Be aware you will have to fight for your sobriety yourself, they do not do or have much for support or resources. You are just a number.

If I could give a negtive, I would do it. He was my father's Doctor a fact I do regret. Dad went to…read morehim for many years and trusted what he said. I took dad to him for his 6 month check up in Aug 2015. Dad a man who did not complain nor ask for pain management. At this visit he did, he was told he was almost 90 and take over the counter medicine, Dr. Stevenson did want him addicted to pills. Dad lived with what he was told. His life was now to sit and watch TV. He was in to much pain to live normally. Jan 2016 we return, the pain had increased left side. Once again his age, go get X Rays. Dad ended up in the ER, .shingles. while testing in the ER they found a mass on his left kidney that now has spread to his spine,etc. Mind you he still has no pain meds from Stevenson. Cancer....Dad passed April 10th 2016. A healthy man who did everything his doctor said. Every 6 months an appointment with blood tests. How did this happen. Tommy my Dad was a vibrant man even at 89 -90. We are left without him...Dr. Stevenson office has never even sent a text of condolence. I won't bore you with all the horror.

I went with my grandpa to his doctors appointment. The doctor was rude and dismissive of grandpas…read morepain. My grandpa told me not to say anything to the doctor about his demeanor and lack of concern because he was afraid he would not see him anymore. He was afraid to be "dropped". Grandpa was 89 and was old school, never challenge a doctor. Grandpa had no cartilage in his knee, very painful for him. Doctor said he didn't need anything for pain because he was too old and he had went "this long". I know the new incentive is to decrease the pain medication prescriptions. But, why would you allow a 89 year old man to suffer with pain. The doctor was callous and rude when he said no to prescribing pain medication. I'll never understand allowing the elderly to suffer.

I would highly recommend the Improv, my therapist, the nurse Practitioner, the Techs as well as the…read moreGroup facilitators and my case managers. I hope all of these people get the credit for being amazing at what they do and making a difference in people's life's when they need it the most. I truly will miss all of them and will never forget the patience and care they all showed to me individually as well as others. They all deserve a raise for their hard work and dedication to their crafts. Thank you ICFR I love you guys.

THESE PEOPLE WILL RIP YOU OFF!!! USERS BEWARE!!!! I had been there one week living off-site tho…read moreattending full time and they handed me a hand written "bill" saying I iwed Them $8000 and needed to make arrangements to make payments to them immediately ... this was before even submitting charges to my insurance company. I was there for a week in 11/2025. Now in 06/2026, they have sent me bills for $17k and $30k despite only have submitted charges to my insurance company (and I have very GOOD insurance!). For $3750 for which payment portion is less than $200. At this time, I will be going to the Better Business Bureau and filing a complaint. I Advised my insurance conpany past november that this company was fraudulent (and also let ICR know that I'd done so which may be why they haven't forwarded additional charges to my ins co.). ICR is disorganized and tries to fill days with so called gym classes and art classes since they don't have enough valid therapists then charge exorbitant fees for these wasted hours ... it's all designed to create full 8 hour days. Almost All patients are given exact same medications no matter what their diagnoses are. It's crazy! PLEASE DO TOURSELVES A FAVOR AND GO ANYWHERE BUT HERE WHETHER ITS FOR MENTAL HEALTH OR SUBSTABCE ABUSE!!!! They deserve zero stars!!!

I am a disabled veteran with severe spinal damage due to trauma received while on active duty in…read morethe USMC. I am a patient at the Center for Pain Management and have been for some time. The care I receive is excellent, and my pain is managed carefully and professionally by Dr. Rutledge. The support staff and nurses are kind and considerate. They gave me my life back. I highly recommend them.

Since severing the doctor/patient relationship , I requested they fax my medical information to…read moreanother practice . Still waiting. Then again, why would there be a sense of urgency ? Frustrated , not surprised .