We were excited to enroll our four-year-old daughter to her first dance classes in Florida. We…read moresigned up online and our credit card was immediately charged for the classes with no issues. Monday morning rolls along, The excitement woke our baby girl because she knew she was attending her new dance school. We did her hair, she dressed in a dance tights, and waited patiently by the door for us to leave for her class. We received an email confirming the date and time of the scheduled classes, we arrived about 15 minutes before the scheduled class time. We set at a bench next to the front door patiently waiting. My daughter practicing her twirls and spins could hardly contain herself. Classtime arrives, and the lights are still turned off. The "closed" sign still mocks me as we look past our reflection in the big glass windows. Call my wife to double check to make sure that it was the correct time and the correct date of her class. To our dismay, email confirms. Both my wife and I call the number plastered on the front of their establishment, both greeted by their voicemail box. My wife also sends an email to the company. The whole day we were expecting to be contacted, surely there was a mix up, but we have yet to be called/emailed back. We will be getting a refund either from them or from my CC as a dispute. We'll see how this goes. As for right now, I'd steer clear

I debated whether to write this review,but I would want to know what kind of people run this…read morecompany if I were trying to choose a school for my girls. Tl;dr- They kept my twin 5 year old's costumes (that we paid for in advance) because we couldn't pay for their virtual classes during Covid, even though it is worth nothing to them financially. Long story: my twins asked for ballet classes from my mom for Christmas. She paid the I intial fees, costume fee, recital fee, and for January's classes. My husband and I bought the shoes, tights and leotards as Christmas presents. The girls were elated! The class was pretty full, so not much one on one time, but I assume that's pretty normal for 4 and 5 year old introductory classes. We were basically satisfied. We paid for February and March and were getting really excited for their first recital. Then the whole world shut down for Covid-19, causing my husband to be furloughed and putting us in financial peril, like so many other families. They auto deducted April's fees, even though they were closed, but quickly responded to my panicked email and gave the money back. In that email they explained that they were trying to figure out how to proceed, that they would postpone our fees until they opened back up, and were organizing an online class if we wanted to try. I said ok. We tried once but we live on the third floor in an apartment building and practicing tap dancing is not really an option for us. During this time we were emailed to come pick up our recital costumes. We were so excited for something good to happen! I drove to pick it up, but was informed that our class hadn't received our costumes yet, that I would get an email soon. They never emailed us. Fast forward a couple months and I called to ask about picking it up and was informed that since we were "behind" on our payments (for classes we did not attend, mind you) that they wouldn't give us our costumes, which had already paid for back in January. If they had been ready with everyone else's costumes, I would have been able to pick them up, but since they took longer to come in we did not get them. It bothers me that in these tough times they chose to punish my kids by not giving us the costumes for a recital we didn't get to do, even though we paid for them. It bothers me that my girls Christmas present from their grandma was not given them after they missed out on so much this year. But most of all it bothers me that they can't really recoup any money with costumes made to their specific measurements so they decided to keep them from us just to prove a point? We paid for every class they attended and more, and paid for the costume up front. We never asked for anything for free. We just want what we paid for.