Grumbine's RV is located along Allentown Blvd / Route 22 in West Hanover Twp. They are an affiliate of Cmaping World, Inc though not a full fledged location. We purchased a 2014 Viking CWS8, an 8' box pop up tent camper. Dry weight 1450 LBS. It basically is a no frills lightweight camper with 2 beds, sink, stove, dinette,fridge, heater and storage. We use a minivan to tow it and havent had any problems. Grumbine's staff was pretty good, they have acres and acres of RVs in all shapes & sizes, we felt that our salesman, Ben, didnt really try and force us into anything else. Financing was arranged through our credit union, though grumbines has a number of lenders they work with directly. Other services that are offered: Repair, Parts and storage of units. read more

Grumbine's RV - 2014 Viking CWS8 - RV Dealers Near Me - Harrisburg, Pennsylvania

This place is now "Camping World of Harrisburg". Their customer service is non-existent, and their management team could care less. As other reviewers stated, they want to sell you an RV, then they don't care, especially if you have warranty issues. Long story short: I had a manufacturer defect on my trailer. I made an appt, and it sat for 2 weeks before they did anything about it. After a month, I have personally contacted the manufacturer and component manufacturer, to see what the hold up has been, and it all comes back to the service dept here! Two cancelled trips and half the summer gone, paying for a camper I can't even use. read more

My husband and I had scheduled an appointment to have our fifth wheel warranty work done and they have been completely uncooperative with us and getting our fifth wheel in for repair. The serviceman responsible for getting our fifth wheel in his name is Rob. He was rude to my husband when they first spoke and now have called at the last minute to say they cannot fit us in for our appointment that we made a long time ago. Our experience through Camping World and this business has been awful I will never go back and as soon as we can, we will trade trade it and stick closer to home. I am posting this so no one else falls into this category and I should report it to the Better Business Bureau and I just might. read more

Worst experience ever!! It's a living nightmare!! We purchased a top of the line fifth wheel at the hershey show in 2014. They took 3 months over the promised delivery date and then gave it to us in the dead of winter. Sold us every insurance policy and extended warranty possible. We've spent over $75,000. Our first local camping weekend trip we found numerous issues such as broken glass shower door in the master bath. Creaky. Floors throughout. Electrical issues, cable TV not working etc. they've been through 4 general managers in the past year and each one drops the ball. They have had our camper for 7 months!!! Since December it's now mid July, we have missed numerous camping trips we had booked in advanced last year. They drilled a screw up into the bathroom floor and then deny the damage they caused to the floor instead of fixing it! We are still paying the huge payments monthly, plus insurance and only have a RV. Ruined vacation!!!! NO fifth wheel!!!! Zero stars!!!!!! read more

All downhill since Camping World bought them out. Now they're all about selling overpriced RVs with much less focus on service and maintenance. And they refused to repair our RV because it's over 10 years old! It's sad that Camping World does this to local RV dealerships across the country. read more

I agree with the previous comments about this place having terrible service. They had our one year old motorhome for five months to make very minor warranty repairs. They lied repeatedly about the reason for the delays and did not return phone calls. I ended up having to pay for the warranty work myself at another service company because they did not fix the windshield wiper motor within the one year warranty period. Do not use this location for your service work if you want to use your RV....EVER!!!!!!! read more

Two big thumbs up to the staff! I was clearly clueless about what I needed, but they were patient and went above and beyond the call of duty. To be fair, I didn't have time to peruse the store, I didn't buy an RV or have work done, so my review is based on my narrow experience with the staff at the service desk. Kudos in particular to Kim- thanks Kim! Very friendly, helpful, funny and real. And I did mention patient, right? read more

SERVICE was TERRIBLE. Brian Quinn, Service Mgr., told me to go somewhere else!!!!! Bought used motorhome from them with Good Sam Extended Warranty and was told to wait a month for repairs. Service advisor Steve Stough was useless. Don't purchase unless you want poor service and excuses. read more

Horrible!! I would do all I can to stay away. I had purchased another brand at the Hershey show this fall from a different dealer but on the way out I saw a nice Voltage 3970. I ended up spending 6k more on the Voltage and was told 6 weeks for delivery or mid November, had a trip planned between Christmas and New Years but the toy hauler didnt come in until 12/23/14 and now they claim they forgot I ordered the 11k paint option which they knew at the Hershey show when taking my deposit. I called and spoke to Jen about picking it up and was told it would be ready 12/26/14. I was getting a sales pitch on a paint and protection package that included the interior for another 1295.00 I said you can prep, clean and install this by 12/26/14 and was assured yes that she does all the scheduling. We left for the 2 hour drive on 12/26/14 pumped up for our new 87,000 toy hauler but when we arrived on time and stood around for 15 min or so we were told it was lunch and someone would help us, another 30 min or so we were finally shown the new toy hauler. I was not impressed at all being it had a half ass wash job with road scum all over from transport. I mentioned how can they tell me they did a paint protection and then we saw the inside that was filthy. The gentleman who did the walk through was OK and was not in sales, he said they tested everything. He then starts up the furnace and foam was blowing all over from the vents, smoke alarms going off but they ran and tested everything? I climb on the roof and found a bad area around the ladder but was told it would be taken care of when we were doing paperwork, well back inside to have nobody wait on us as if we didnt exist. I was told just a few more minutes by a sales guy and I expressed concerns I had with damaged cabinets, the filth, cabinet doors damaged etc. I waited another hour and finally its time to sign the paperwork and at this time I had a major headache, just wanted to get the hell out of there and thought I would just fix the issues myself. Now we go to leave and I climb back on the roof to check the repair they were to do while I did paperwork but this was never done either. I had to hook it up to my truck myself and figure the jacks out, had a sales guy who had no clue and wasnt going out of his way to really help either. I now have the toy hauler home and started working on repairs, most are stupid things but for this money should have been done before we came for delivery and spent a day cleaning it. I emailed Grumbines about our displeasure and was offered a whopping 25.00 gift certificate for my troubles and bring the unit back so they can fix the issues, this was just adding more salt to the wound being my time and fuel is worth more that 25 bucks. Sorry for the long post but I would run from this place, they will never see another dime from me again. I forgot to mention the paperwork, manual were scattered all over, we had to find what we could and most are still missing. This unit was never prepped other than a 15 min wash job with a hose and said come and get it. Bob H Belvidere, NJ read more

Paid $9,900 for a used camper with duct tape on all the roof vents. Sold "as is" but never thought I'd have to replace the whole roof vents which cost me another $1000. Went to trade in for a new one and was told elsewhere it was only worth $6500. Called them and wanted to trade it back for a new one and they won't even return my calls....said they would work with me and call me back......very unhappy. Absolutely NO stars!!! read more

Worst service ever! Broke our water system, didn't fix it - put tire extenders to inflate tirees but they leaked, that's twice their poor service ruined our trip! read more

Bought 08 5th wheel two years ago. 8 mo later discovered severe roof damage. They never told me. Never trust them again.

I agree with Maritza. Grumbine's has been a horrible experience with the WORST customer service I have ever encountered. We bought at the RV show in Hershey September 2014, at which time they could not do enough for us to earn our business. We received our new RV on April 29th and from then on we have had nothing but problems. We would call every day, sometimes twice a day and leave messages and no one would return our calls. I could go on and on about their customer service, but to date not one of our problems have been resolved. They claim that they can not send someone to help us, and some of our issues are major, since we are 3 hours away. This is all to be covered under our warranty. So if anyone is considering purchasing from them, STOP!!!! They will do whatever it takes to get you to sign on the dotted line and once that is completed you might as well forget about receiving any customer service what so ever. Our next step will be to seek legal action. I rate them a ZERO read more