Outstanding customer service & very quick!! William was so kind,informative & understanding!! He…read moregave us great vehicle education which helped us choose extra services to purchase. We could not get an oil change in all of the Lehigh Valley & Jiffy Lube came through even at closing time! We will tell others & please definitely keep William on as a professional or promote him. Thank you very much Jiffy Lube!! Sincerely, Udeme & Tammy

Was in for an oil change 4-5 months ago. Turns out the aftermarket oil filter and gasket they…read moreinstalled on my 22 Chevy Traverse, had created an oil leak. My driveway is completely stained up with oil leaks, and my vehicle is at raceway Chevy today, for another oem filter, and oil change. So instead of your technician's doing their job the right away. I'm spending money to fix your mistake.

Absolutely great experience, will be going back. So happy i was referred to a legit auto business.read more

I was looking for a quote estimate as a 2nd opinion for suspension work found through a state…read moreinspection when I came across Dave's automotive. While other auto shops require a fee for evaluation, Dave's automotive provided it free and even wrote up a very thorough inspection of my suspension. While I did not need to fix the findings immediately, I feel good about utilizing Dave's in the future. Another plus is how nice and upbeat everyone is from pick up/send back service to the service specialist. That speaks volume to the business when their employees are noticeably happy!

I had a 3:00 PM appointment for a Pennsylvania state inspection and arrived early at 2:50 PM…read more Check-in was straightforward and professional. What followed was a nearly three-hour wait with no meaningful communication. I understand that Pennsylvania inspections can take 30-90 minutes depending on workload. However, I received no proactive updates as 3:30, 4:00, and 4:30 passed. The only communication I received was an automated text stating my vehicle would be ready at 5:00 PM. That time passed as well. My vehicle was finally ready at 5:48 PM -- almost three hours after arriving for a scheduled appointment. At no point did anyone explain the delay, provide a revised time estimate, or offer even a simple apology. Delays can happen in any service environment. The issue here was not the delay itself, but the complete lack of communication and basic customer care. Appointments should have meaning. If the shop was running significantly behind schedule, setting expectations or providing updates would have made a substantial difference. I hope management reviews their scheduling and communication practices so future customers are treated with greater professionalism and respect for their time.

Love this place!! Staff is very knowledgeable and helpful! They were recommended to me and their…read moreservice did not disappoint!

This being our new garage...two cars with previous repairs and this inspection & repair. Every…read moretime I call, I am able to make an appointment & have my car serviced fast or within reasonable time. Just getting an appointment & having them work on it right away and not in a week, is a big plus & I appreciate that. No complaints, always pleasant and polite.

I went to J&D as a new customer. I needed brakes and rotors along with an inspection. they gave me…read morea quote that sounded like a lot. So, I went to another place a friend recommended. I wound up paying THOUSANDS LESS! Thousands. I compared the estimate I received to the place I actually got work done. The prices were no where even close. Such a shame.

I had been using this location for my oil changes and small repairs for years. Service supervisor…read morewas very good and trustworthy. New supervisor started. Took my 18 year old car in for a scheduled LOF. I informed him that there's an issue with my oil pan drain plug, and it may need a little more TLC than normal. (The old supervisor knew about it, and it was never an issue). Now my car needs $3500 worth of undercarriage repairs before they can do the oil change?!? But I've been approved for $3000 through some customer care program...no thank you. I took my car elsewhere and had the LOF done with no problems. I WON'T ever be going back there again. Ladies, be warned. I thought this type of crap went out in the 80's. I understand the upsell attempt, but come on, FFS. Nice try.

Been here before but ownership or manager change said what happen the last people were no good and…read morehe's honest . I needed some front end work and brakes he told me it's going to cost $1700 took it some place else for $550. Get a second opinion than trust him .

Not going to be too wordy here but I have trusted this shop for YEARS and have always been happy…read morewith the service, price, result and mechanical aptitude.

I've trusted my vehicles with this shop for the last five years. Anyone that's looking for an auto…read morerepair shop I recommend this one & I travel 30-45mins out of my way to go to this location. Thanks again guys! You're the best!

Terrible experience, rude staff, oversell services - will never visit this Allentown Valvoline…read morefacility on Airport Road and suggest others to avoid this particular store as well.

Dominick did a great job! The customer service is always on…read morepoint, they have no problem answering any questions and going above and beyond for solutions.

they are very busy, bit of a wait to get an apointment…read more just had state inspection done but they did car quickly and didn't make up any imaginary problems

I am extremely disappointed and concerned about the way my vehicle was handled by this shop…read more A month ago, my car showed sensor warning lights, so I specifically brought it in to make sure the vehicle was SAFE to drive. At that time, I had absolutely NO brake issues whatsoever. My brakes were working fine before bringing my car to this shop. After a test drive, I was told to first get an oil change elsewhere because they had no openings that day, and then return for diagnostics regarding the sensor lights. We followed their instructions exactly and returned the car. I paid $517.06 for repairs that included fixing broken wiring to the right front wheel and replacing the front wheel ABS speed sensor. I was also told the ABS module was bad and expensive to replace, but Liz clearly told me that replacing the module was NOT necessary and that the car would still be safe to drive as long as the dashboard lights did not bother me. I even asked again, in front of a witness, if the car would be safe after the repairs, and I was reassured that it would be. Only TWO WEEKS later, my brakes completely failed while driving. The car would barely stop. We immediately brought it back to the shop. They kept the car for days and then charged us another $1,871.48 for brake repairs, including calipers, rotors, pads, brake lines, and the master cylinder. After continuing to have issues, they kept the car again for over two additional weeks and charged us another $187.62. In total, we paid $2,576.16 When we When we contacted the shop, instead of taking responsibility, they attempted to blame us and claimed they had warned us about the ABS module causing brake failure -- which is absolutely NOT what we were told originally. They even added wording to the receipt claiming we ACKNOWLEDGED that the brake system could fail without replacing the module. What they did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. I specifically explained that icdidnt want to put mlney if it was too expensive but ehat they y did not know is that I recorded the conversation where we were specifically told the car would still be safe to drive without replacing the module. Throughout this entire process, we were repeatedly told "they are working on it," while being left without answers, without reliable transportation, and paying thousands of dollars for repairs that still did not fix the problem. This experience has been stressful, expensive, and honestly terrifying. Brake failure is not a minor issue -- it puts lives at risk. I strongly encourage others to ask questions, document everything, and get second opinions before trusting major safety repairs here.