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    Gucci

    3.9 (41 reviews)
    Closed 11:00 am - 7:00 pm

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    Reviews With Photos

    Nessa R.

    This is one of my go to stores. Although online purchases have become a thing since the pandemic this store always has great customer service. If you come enough you will get invited to the private events. Yes you have to be a regular! They just had a private event the other night that was amazing! Caviar, wine and shopping!

    Dee P.

    First time at this particular location and loved the experience! My 16 year old received a bag from her fairy God mommy for her bday. The bag was defective which prompted for an exchange. My sales rep Amanda was extremely helpful. I must warn you please don't ever take a teenage girl to Gucci. Insert.... Emoji with palm on face here. Her eyes opened wider than a kid at a candy store. Of course until she looked at a few price tags lmao. It was hilarious to see her mouth drop at some of the prices . The goal was to exchange her bag and finally after wanting the whole store mission accomplished. Hopefully she realized that this is the last time I'm bringing her to this store unless she has a good paying job and ready to shop on her own. Pros- Amazing customer service Every item in stock Beautiful Merchandise (of course it's Gucci) ;) Cons: Long line Very expensive (duh it's luxury) I wanted to buy the whole store Need more sales associates on the floor

    DON C.

    Since my first Gucci leather goods purchase back in 1996....on a college budget I might add, I have always considered them to be a label that provides the utmost in quality products. I remember it like it was yesterday. I was so proud to take my part-time Macy's and college workstudy check to afford 1 (one), single Gucci belt! If you are from the DC area, you know what I am talking about.....The Gucci belt with the obnoxious "Big G" on it that looked like a door knocker to the doors of Buckingham Palace for a belt buckle! LOL! Yeah, I know....don't laugh. It was the style back then. And, to this day I still have that belt. It has held up quite well I might add. Recently I purchased their horse bit loafers and matching leather belt at this location and found that the quality of the leather on both items was both well-crafted, supple and refined. The break-in period on the shoes took only one evening, feeling like I was walking on cloud nine by the end of the night like they were custom made just for me. I cannot recommend Gucci highly enough, and encourage those who may feel the price is too high for their budget to start with a small leather good and go from there. You will find not only that the quality of the leather far surpasses other leather goods of similar status, but that the style and attention to detail will most certainly bring delight for years to come!

    She is  coming home with me. Thanks for the sweet sales tax DC. Better than CA.
    Ardelia A.

    They were warm and welcoming from the start. The Prosecco was flowing and my sales associate took her time with helping me pick out some darling tennis shoes and a gorgeous purse. 10/10 would recommend this DC location.

    Khoran M.

    One of my favorite shoes. Gucci always comes through for me. My shoe game gots to be on point !!!

    Stacey B.

    Mariia! What an amazing experience. We visited LV before coming into Gucci, and the staff was dismissive and the atmosphere ice cold. Upon arriving to Gucci, the vibe was warm, welcoming and we were greeted with smiles from everyone, including security. Mariia was knowledgeable, kind, accommodating and a pleasure to spend time with (we stayed so long we had to push our dinner reservations back thrice!") Needless to say I walked out with several bags, one bigger than I was! We will be visiting your store, Mariia specifically, for any future purchases.

    Maria G.

    I haven't bought anything Gucci in a while since they've changed up the design too much for my liking but on the other hand, hubby can finds good stuff! Here they have a lot of selections for his needs such as wallets, shoes, book bags, belts, and more. They had all the book bags that was available on their online store in this location. This is what he wanted to buy so it makes great to actually see the bag in person before he buys. The staff was attentive and offered us water when we was just looking around. They didn't pressure us to buy and was patience. Plenty of security. The pace is airy and easy to navigate through. Nice store in a nice location.

    They replaced the the chain on the strap which had discolored but failed to change the buckles.

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    7 months ago

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    4 years ago

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    1 year ago

    Every time I have been back here, they have been really helpful! The store is really nice. It is just a little small.

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    6 months ago

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    3 years ago

    It's Gucci, overpriced flashy stuff for rich people. Service was good but the limit access like a night club. Weird.

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    6 years ago

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    7 years ago

    Everyone working there were so incredibly kind and helpful. We had such an amazing time.

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    Page 1 of 2

    Ask the Community - Gucci

    Review Highlights - Gucci

    While I'm City center I decided to go back into one of my favorite stores Gucci and give them a second chance.

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    Nordstrom Rack

    Nordstrom Rack

    3.5(105 reviews)
    0.9 miDowntown
    $$

    I need to report an extremely disturbing experience at a Nordstrom Rack store during a recent visit…read morewith my husband. We were shopping for outfits for our son's graduation, which should have been a positive and memorable occasion. Instead, I was subjected to unprofessional, confrontational, and ultimately abusive behavior by a fitting room associate. Upon approaching the fitting room, I followed the associate's directions regarding where to place my cart, although her instructions were inconsistent and unclear. Inside the dressing room, I found a shirt that had been left behind by a previous customer. After trying on approximately seven items, I returned them to hangers and exited the fitting room. At that point, the associate demanded that I remove and hang the shirt that I had not brought into the dressing room. I explained that it was not mine. She became visibly frustrated, entered the room herself, and then shifted her focus to insisting that I return all of my items to the exact locations on the sales floor where I had found them. I placed the clothing neatly on the rack provided near the fitting room, which is standard practice in most retail stores. I declined to return the items to the sales floor, as that is typically handled by store staff to ensure proper organization. The situation escalated significantly when the associate followed me out of the fitting area and toward the front of the store, continuing to confront me. She then called me a "horrible human being" and used an additional demeaning term toward me. Racially motivated ! Being followed and verbally insulted while exiting the store was both shocking and unacceptable. I think she forgot what her job actually was and that was too curate the clothing, and to rehang them up she had the nerve to continue following me and would have exited the store to follow me. Had someone else stopped her I am a 50-year-old customer who has shopped in retail stores my entire life, and I have never experienced anything remotely like this. This interaction was not only unprofessional but crossed the line into harassment. this incident be investigated thoroughly. No customer should be treated in this manner under any circumstances. I would also appreciate a response outlining what steps will be taken to address this situation and ensure it does not happen to others. Huge thumbs down to this store and this horrible little twit

    Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

    Photos
    Nordstrom Rack
    Nordstrom Rack
    Nordstrom Rack

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    Ella-Rue - Prada Monolith Loafers

    Ella-Rue

    4.6(86 reviews)
    2.1 miGeorgetown
    $$

    Just had a great little shopping moment at Ella-Rue, a consignment boutique in DC that's definitely…read moreworth knowing about if you're into designer pieces without the full-price guilt trip. The edit is solid -- everything from Hermes (yes, I spotted a pair of immaculate riding boots, sadly not my size) to The Row, Prada, Chanel... even some more accessible gems from brands like Mansur Gavriel. I lucked out and found a pair of Prada Monolith loafers that are still available in-store at full price -- except mine were half the cost and looked like they'd maybe been worn once. Maybe. Such a good score, plus I got to support a small business, which always feels better than buying direct from some corporate mega-retailer. And shout out to Julia, who works there -- she was fantastic. Super helpful, super knowledgeable, and when the right shoe went missing (yes, really), she helped me tear the place apart to find it. I had almost given up, but then I spotted a Prada box... and there it was. Victory. All in all: great range, well-curated, and the kind of place where you just might walk out with a designer piece you didn't even know you needed. Definitely one to add to your DC shopping circuit.

    This review is way overdue, but I cannot recommend Ella Rue enough. Back in early April I had an…read moreupcoming wedding and nothing to wear for it, and stopped in with my husband. Not only was the staff lovely and welcoming - the glass of wine offered was such a nice touch - they were incredibly helpful as well in finding me a gorgeous red Armani dress at a fantastic price. It only gets better! One of the employees (Krista) noticed that there was a small fix that needed to be done on the shoulder. Before I could even blink she had a seamstress in from a local shop, who came and got the dress to repair on their dime. I honestly didn't notice the issue until Krista pointed it out, she's got an eagle eye. Krista was amazing at coordinating the dress pickup a few days later. I couldn't get out of calls from work so she got the dress delivered to me! I cannot get over how amazing they are, and will ALWAYS recommend Ella Rue. Consider me a customer for life!

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    Ella-Rue - Hermes riding boots 7/11/25

    Hermes riding boots 7/11/25

    Ella-Rue - Calla Jacket Mackage

    Calla Jacket Mackage

    Ella-Rue - Saint Laurent

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    Saint Laurent

    Gucci - leather - Updated May 2026

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