I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

Rob and his son completed a list of items that I needed repaired. Working with Rob was easy and…read moreinformative. He showed up on time, left the job site clean and his prices are reasonable. I already have him coming back for some other things I need done.

After dealing with several private-equity backed HVAC companies that felt more like high-pressure…read morecar dealerships, we were relieved when Gill from Warrior Heating and Cooling came by. From the start, he was honest, thorough, and transparent. He took the time to explain everything clearly and never once tried to upsell us on things we didn't need. We decided to replace both our AC system and gas furnace (after the furnace died on the morning of the first blizzard!) with new American Standard units, and Gill gave us a very fair and reasonable price. While Warrior may not have had "7 trucks ready to finish the job in one day" like some of the larger companies promised, Gill and his team focused on doing the work the right way -- with care, professionalism, and attention to detail. What really stood out was the customer service. Gill even helped us install and set up a new smart thermostat I had purchased myself. It's rare these days to find contractors who are both skilled and genuinely trustworthy. We'll absolutely be calling Gill again for any future HVAC needs, and we highly recommend Warrior Heating and Cooling!

Very professional and honest. Helped with cleaning and descaling , explained everything clearly…read morewithout pushing unnecessary replacement. Would definitely use again!

Have used Joyce before and will use again when needed. Had…read moreto replace valves at the water meter, due to small leak. They came next day and gave estimate. They coordinated schedule with water company (to shut off at street) and did the work in less than 2 hours. Now it all works and at a reasonable cost. Today's tech's were Jonathan and Justyn.

Called for an estimate on replacing a heat register for a forced hot water system. Two guys showed…read moreup and said, "Well, we can't work on this because we're plumbers and we won't be able to give you a quote." They took pictures and sent it to the office. They charge me $129 for showing up. 3 days go by with no follow up call with a quote. When I called, there seemed to be confusion around getting me a quote. I was told that the master electrician would call on Monday with my quote. Surprised by that, I asked, "why would an electrician call me when the job had nothing to do with electrical?" I could not get an answer to that. Monday comes and no call. It's now been a few weeks and I've never heard back nor received service for what I paid for. Was my first time calling looking for a new heating and cooling service. Will never call this company again. My mistake was paying the $129 before receiving what I should have received.

Straight up - My home air conditioning died and I was sure it gave up the ghost for good. I just…read morepurchased this home last November and the home was (re)built in 1999 so I'm sure it's the original unit. I'm sensitive to getting burned as I know this happens to be an industry where many (e.g., Heritage, in the local area) will exploit, upsell, and generally rip off vulnerable customers. Mike was super-reliable in returning my call. Makes a big difference knowing I don't have to wait until the next business day to get a call back. Although my problem didn't require an after-hours response, the fact he was willing to contact me as soon as he received the message proved his responsiveness. All that being said, I was convinced my problem was much worse than it really was. Mike saved me a lot of money and fixed the problem at the absolute lowest price. And my house is now a cool 68 degrees. The epitome of a local small business that deserves our support. Great job Mike.

This service is very responsive, prompt, and most of all very reasonable in their pricing despite…read moreat times responding outside normal business hours. Highly recommended!!!

I would not recommend the electrical side of Morse Bros for a pool installation. We were told that…read morethey coordinate with our pool company all the time, which is why we went with them, but it seemed like it was their first pool install - they could not explain the process to us in a way that helped us coordinate with our patio guy, fence guy, etc. - and then they'd show up at the job site and be visibly upset at us, and the landscapers, for not doing what they wanted properly. Extremely unprofessional and very difficult to work with. (Note: strangely, the plumbing side of the house did great!).

Morse Bros Plumbing & Electric of Gardner is a great locally owned company owned by experts. Their…read morework is excellent and their pricing is fair for all plumbing, electrical and home improvement projects. Highly recommend them.

contacted them for a quote, was promised a certain time window but no one showed up. the owner…read morecalled me and told me the plumber would be running hr and a half behind. we needed to reschedule which is fine but the next day still no one show up. this time i did not get any call from owner. this is all just in the quote process. i would have trust issues with them actually going out to do the work if i getting a simple quote is giving me anxiety not knowing if they are going to come or not.

Called, scheduled an appointment, cleared my meetings for a fairly large window…read more No one showed up. Left a message, got no response.

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Bobby as he likes to be called was American Home Shield Warranty's subcontracted company to repair…read moreHVAC issues. My claim has been active since April/May (5 Months ago) and all American Home Shield is aware of is a service call. Bobby claims he received authorization to install a new AC system and sent a low-end Payne AC Unit to my house with small dents in it. The unit sat on my grass for three days... Bobby came out and said he ordered the wrong interior parts and would come back the following week.. It has been an additional 2 weeks with no sign of him. I took another day off of work yesterday for him to install and he made another excuse saying his buddy couldn't help him do the install after being advised a week in advance. Like the other review from 2014 and all the Better Business Bureau reviews, Bobby owes me a $400 deposit he has held onto since 8/3/16 (9 weeks ago) and has made no attempt to let me pick up or meet him for the $400. He will ignore your calls and text messages.

Bob Ordway installed a (SUPPOSED NEW) furnace at one of our single family rental units. The furnace…read morewould not start up this year. We called Bob and he went over to check the furnace he called us twice to get checks to purchase new parts. It has been 5 weeks and Bob has NOT shown up with any parts and has taken off with our money totaling over $400 and will not return our phone calls. Consumers BEWARE!!!!! This guy is a thief!

I've been a customer for over 35 years. The quality of their service is excellent, the people that…read morework there are kind, considerate and helpful. They respond to emergencies quickly and most importantly they care.

I recently switched from a company I have been with since 1972 , went over to Spadafore. They are…read moreso friendly, easy to deal with and delivered the oil on time. I could not be happier with this Company. They are local and are much better at customer service than my previous oil company. I would recommend Spadafore Oil.