This mortuary is incompetent. The experience we had was horrible and they need to improve. The communication between the employees is pretty much non existent. It took six weeks to get ashes back from a cremation. Only after contacting the health department myself after five weeks.Did I get the death certificate?Doing further research, I find out that the mortuary never submitted it to them. Marie is rude and unprofessional. The prices are higher then other places and the service is horrible! read more

Guerra Cunningham Mortuary - This is the place to avoid when making arrangements for a loved one! - Mortuary Services Near Me - Huntington Park, California

La estrella que les dejó es por la amabilidad del personal, que es lo único bueno que encontré en este lugar. Hasta el día de hoy estoy arreglando errores de ellos y no creo que nadie después de perder un ser querido debería lidear con remendar sus errores. Pésima experiencia! Eviten el estrés y busquen algo mejor. read more

What can I say about this place...I can almost say I've grown up with this funeral home in my life . I remember when it was called Klinker Cunningham and Guerra. The first services I ever went to when I was a child were at this funeral home. Also the most important services were held here; my brother , my mother, and most recently my father. The level of professionalism and sympathy from everyone here is unmatched. Their level of communication is wonderful. Everything is taken care of in a speedy manner and they are very accommodating . Death of a loved one is difficult. I'm glad this facility makes the planning as painless as possible. read more

This place has the worst customer service no control of the parking and letting people park and block you. We went for funeral had to wait 2hrs until the people that blocked us to move their cars. Went to office to ask for assistance that they could not do anything not stay anything for the drinking in the parking which is theirs not good. read more

I had a phase when I wanted to become a funeral home director and thought I would work here one day. LOL I live next door and when family members have passed, we've utilized Guerra Cunningham Bagues. The staff are always sensitive and thoughtful during hard times. Prices are reasonable and fair. The funeral home is intimate in size and accommodating for many people. They have a parking lot on the side but there are often times when large funeral sessions take place and the parking in front of my home is occupied and people are outside pretty late mourning the loss of loved ones. A mortuary is a place where people say goodbye to their loved ones for the last time and it doesn't weird me out that I live next door or walk my dogs passed it every morning. Their lawn is always freshly mowed and it looks as good as any mortuary could. read more

#1 On June 12th we confirmed the dates for both the viewing (June 18th @ 5pm) and the mass at St. Elena Catholic Church in South Gate (June 19th @ 10am), followed by the burial at the Rose Hills. We confirmed this info with family and friends as many needed to ask permission from their jobs. My sister Gaby gets a call from the mortuary on 06/15 in the afternoon with them stating that there was no one available to do the rosary for the viewing and they also didn't have anyone for the burial. They stated that if we wanted them to get someone else, WE, THE CUSTOMERS, HAD TO PAY EXTRA. In other words, the dates were already confirmed by the mortuary (and we had confirmed with our family and friends and they had confined with their jobs) but since THEY cannot deliver their end of the deal, WE CUSTOMERS have to pay extra! The other option was for them to look for another church for us somewhere in L.A. Outrageous!!! (I have the text conversations between my sisters and I with dates to prove this). Oh, and if we wanted music at church we had to pay $100 more. Why not disclose ALL charges when doing the breakdown of the contract?? #2 The cards that were passed during the viewing had the wrong date. Our step father passed away on 06/08/18 NOT on 06/10/18 (picture of card and DVD to show the difference, attached). #3 The viewing was from 5pm-9pm, the bread arrived at around 7:30pm. #4 The slide show was not ready when we arrived, so we had total silence until 7pm. As a matter of fact, Hermelinda the supposed "assigned director", had no idea how to create it and my brother in law had to do it for her!!! He's a profesional DJ and he went to his car to get equipment to dot it. We wouldn't have had a slide show otherwise. Unbelievable !! #5 Our step dad's pic was supposed to have been placed by the door but instead was placed next to his casket. #6 The mortuary forgot to drop off the picture at church on 06/19, so we had the mass with no picture of him, and we had to go pick it up another day. #7 We requested a letter for my brother to be excused from missing work and AGAIN, the date of death was wrong (6/10/18) AND also the location of death. He passed away in Huntington Park, the letter says he passed away in Tulare, Ca., which is 167 miles away! (Again, picture of letter attached). I understand that as humans we can make mistakes, and that's ok. However, when many mistakes happen, it seems as the people who are in charge are careless, unprofessional, and uncaring. If you want to have total chaos with your funeral services, than this is the place to go to. Otherwise, we do not recommend their services and will never use them again. We paid thousands of dollars up front for us to be treated with no respect, dignity, or empathy. We were going through such a difficult time and felt that they were not taking our pain seriously. You have been warned! And yes, the place is very clean but their lack of organizational skills and poor customer service, makes it a terrible place to chose for your loved ones. read more

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This is the worst funeral home i have ever visited. I attended a service for a close friends' family member. Due to COVID, the service is held outside in their parking lot. When the family arrived the only thing that was present was the casket, no chairs or placed flowers. Help was given to them. They said no one told them it was at that scheduled time. There was too many mistakes and disturbances such as the speaker not working. They did not have an extension cord for the corner fan. Good thing the family brought one. There was no direction or guidance from a funeral director. It is tradition that the crucifix is presented by the funeral director to the family member with a last heartfelt condolence at the end of the services, which was not done. At the end of the services they were pressing us to wrap up on gathering. In midst of a pandemic, the world must improvise but this funeral did not do that. My recommendation is if they will use a parking lot for a viewing, they should invest in event carpeting to cover the asphalt from parking stall marks and oil on the ground. They should have more fans or commercial portable AC unite which can be found at Home Depot. They should tarp the sides to provide privacy. They should invest in a working speaker that does not cut out in the middle of a prayer service. They should most importantly staff their services with funeral directors that are experienced in working funeral services and sensitivity for the family. Above all this funeral home needs to be better equipped, better prepared and better trained. I will say the two workers, which were a elderly lady and a young man, were not rude. They actually tried their best and seemed frustrated as well. However it is obvious they do not have experience and have not been trained properly, which is always always the responsibility of the management or owners. read more

I want to start by saying thank you to the entire staff here. I lost my father about a yr ago and I have to say my family was very devastated with our lost. Not only did the wonderful people here have you comfort but they treat you like family. They answered all our questions ( and I mean alot. It our first lost so we had no understanding of anuthing). They understood our needs. Especially helping out with the paper work to have our Aunt come from Peru and say her final goodbye to her brother.The place is amazing they have a little garden are for the kiddos especially mine since he was so close to Grandpa. I just can't thank them enough for all their hard work and effort. Thank you Ladies you guys are amazing and comforting in a person's time of need. read more

Yesterday was sad day for our family, we saw our Grandmother/Mother for the first time since she passed a week and a half ago. We walked in the funeral home and I instantly felt peace and serenity. The funeral home is well kept, the garden in the middle is ideal for the kids and perfect if you need some fresh air. The kitchen was fairly small but it did hold all our pastries and drinks. Thank you for being so patient with our family and for answering all our questions. read more

My Grandmother passed away on August 17, 2017 & her Service had been pre-paid since she always wanted things to be taken care of. I contacted the office and informed them of her passing and that another Funeral Home picked up her body from the Hospital and I did not know what to do. I had Power of Attorney for her so they told me to come in ASAP. I went in and Gina guided me thru the process in finding her and was so detailed and compassionate of the situation. Her attention to detail was amazing. I still had to get Get Dress & whole attireo and give them to get my Grandmother ready. Plus tables, linens for pastries, flowers, 4 Memorial Frames and drinks. She allowed me to come in early to do set up. She provided all the stands, pillars and just made us feel at ease. I highly recommend their Services. They are Affordable, Caring and Trustworthy . Thank you Gina for all your support. I appreciate you for being so caring. read more

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Wonderful , caring staff. They were so helpful during this difficult time in my families life. I will forever be appreciative of their work and how well organized they were. read more

During these rough times the Guerra Cunningham Mortuary service was excellent. They gave a beautiful service and couldn't have asked for anything more. They took care of everything and made sure everything went smoothly. I am extremely thankful for there services. I definitely recommend this mortuary for anyone going through this tough process. read more

I would like to start by saying that we could not have found a better place to celebrate and honor my grandmother. My grandmother died on 6/21/19 and we already had a mortuary paid for in Whittier called Continental Funeral Home. When we called them on after my grandmothers passing they said that they could not accommodate us until 3 weeks later. That was not acceptable nor were they being very understanding that we had family already in town from Florida and more were on their way. By then they had already picked up my grandmother so we had to figure a way to find a new place and fast. That same night we were up late thinking about where we can have a funeral and fast to be able to have all of the family there. I remembered that we had gone to many funerals at Guerra Cunningham so my sister decided to call them. It was almost 11pm that night and I told my sister not to call because nobody was going to answer. Low and behold she called and the owner himself answered the phone. She explained the situation and he was so understanding, empathetic and compassionate. He was able to give us a date for that following Tuesday without hesitation. By the next morning my grandmother's body was already picked up by Guerra and being prepared. The staff there is absolutely amazing!!! Carmen was the one that helped us through this process,however they were all so wonderful. I was struggling with transferring the slide show that my cousin had made on power point to a dvd and she noticed. She simply looked at me and said, "Let me have the flash drive and blank dvd and I will see what I can do to fix this." That simple... I handed everything over to her and she did such a beautiful job. Then we had paid for 2 patrol officers for the day of the burial that was going to be at Rose Hills and they sent us with 4. This place is beyond awesome and so amazing. They are really there for you in your time of grief and need. They don't take advantage of you and they are just wonderful human beings. I would recommend this place to anyone and everyone!!! read more

WOW! I would like to begin by sharing a positive experience, through our lost, my family had been working with Erica at Guerra, Cunningham Bagues with regards to my sisters husband's funeral arrangements. She was both extremely professional, courteous, and very responsive, especially with all of our repetitive questions my family had. The funeral service itself was beautifully handled by everyone and our family was treated with the best service possible. I would also like to thank Ermelinda who stayed throughout our services we are very thankful. My sister and my entire family are very pleased with how everything turned out. Excellent job! read more