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    Proper Placement Headstones

    4.4 (7 reviews)
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    Updated 2 months ago

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    Dibara Masonry

    Dibara Masonry

    4.7
    (136 reviews)

    I had a good experience with Matt and his team. I ended up not using them and paying about $700…read moremore with someine else but they came personally recommended from a client of mine. DiBara price was fair and im sure they do exceptional work

    Our experience with DiBara Masonry was extremely disappointing…read more We initially met with Matt to review the plans for our project. He was knowledgeable, professional, and conveyed significant industry experience. We were then introduced to the sales team, who described the project as straightforward and estimated that the work could be completed within 6-8 weeks based on plans that had already been approved by the city. Instead, the project extended to approximately seven months and was marked by persistent communication issues, poor coordination among team members, inadequate project management, and a lack of consistent oversight. After the contract was signed, both Matt and our sales representative became largely unavailable. We were assigned a project manager who was unfamiliar with the approved plans and frequently required clarification on basic project details. When we raised concerns with our sales representative, we were told that project-related issues were outside his responsibility, and we were not directed to anyone else who could effectively address them. Partway through the project, the company hired a new Director of Operations who assured us that existing issues would be resolved and the project would be brought back on track. Unfortunately, communication remained inconsistent, calls and messages often went unanswered, and there were periods of multiple weeks when no work was performed on site. A significant issue throughout the project was the apparent lack of communication between departments. Sales, project managers, foremen, office staff, and accounting frequently appeared to be operating independently, resulting in repeated miscommunications, conflicting information, and a constant stream of redundant calls, texts, and emails. As a customer, it often felt as though we were responsible for relaying information between members of their own team. One (of many) examples: we scheduled a walk through prior to making our final payment. A week later the accounting team threatened to put a mechanic's lien on our house because we hadn't paid yet. Apparently no one was talking to each other within their office. The company also relied on a long succession of subcontractors. In our experience, many arrived on site without a clear understanding of the scope of work and without access to the approved plans. This led to confusion, delays, and avoidable mistakes. Most concerning were incidents that appeared to result directly from lack of oversight. Work performed by the team caused significant damage to our sewer line. On another occasion, concrete was scheduled to be poured over exposed electrical lines that had not yet been reconnected, a situation that could have created serious complications had it not been identified beforehand. We made several attempts to speak directly with Matt regarding our concerns about project quality, management, and coordination. However, we were repeatedly told that he was unavailable or booked weeks in advance, and we were never able to have a meaningful discussion about the issues affecting our project. Based on our experience, the company presented a far different level of organization and oversight during the sales process than what was ultimately delivered once construction began.

    New Century Headstones

    New Century Headstones

    3.4
    (21 reviews)

    My experience with Victoria has been great. She responds quickly and has kept me informed on a…read moreheadstone we are currently engraving. We have had a headstone engraved here before, and our family loved it. We are excited to see our new headstone it in a couple of weeks. I did have a bad experience with the cemetery on getting a headstone released but Victoria and her team picked up our headstone quickly when things were resolved. It was an absolute relief. We did not wait much time at all. This business valued how much this meant to me both emotionally and by quickly getting to work on our headstone.

    I found this company on the internet after another place had terrible customer service. I drove to…read morethe Whittier Blvd location from Oxnard to order two headstones. My questions were answered and the representative was very attentive and answered questions and all my email in a timely fashion. My representative was Vanesa Torrez. I purchased a headstone for my grandmother who's gravesite was in Riverside Ca. My fathers headstone had to be delivered to Palos Verdes. Ca. I was given a 6-8 weeks for delivery. Layout was done easily on line. Both cemetery complimented on how beautiful each stone was designed. Just Beautiful Price was more than reasonable with photos. Their graphics department did such an amazing job on all the photos we sent Thank you. Vanesa for your outstanding customer service and for making sure each headstone was delivered promptly

    P&R Lathing

    P&R Lathing

    4.9
    (29 reviews)

    This is my revise review on P&R Lathing…read more To save time I won't go into all the details, but I hired P&R Lathing to remove and replace the weep screed and replace the black waterproofing paper at my home. When the work was finished, I believed everything had been done correctly and I initially left a positive review. I cannot remove the review so I am updating it. Later, I hired a mold remediation company to address a separate issue. During their work they removed a full wall of drywall. When they finished their process, the owner showed me that daylight was visible through multiple gaps at the bottom of the wall by the weep screed. If I didn't have the drywall removed I would have never known that the work was done improperly and would have ended up getting mold again. He explained that if the problem is not corrected, Moisture and pests can enter and mold will return. It appears that when P&R Lathing installed the weep screed, there are many gaps where you could see daylight from the outside. Because of this, insects came inside the house and had moisture intrusion entered the wall cavity, and during rains my mudsill, 2x4's and the interior of the black paper was wet. I had to run air blowers and a dehumidifier to dry the area to prevent mold from returning. I contacted Richard Warren, the owner of P&R Lathing, and asked him to resolve the problem. He said just put some caulking on the inside and outside. That is a band aid I paid almost $5,000 hired a licensed contractor because I wanted it to be done the right way! You are not supposed to put caulking on the outside or else you will get mold. I even offered to pay for the removal and replacement of the weep screed as long as it was corrected properly, without any additional profit to him since the original work had already been paid for. He had a worker paint on the foundation a cement sealer that didn't work. As a result, I filed a complaint with the Contractors State License Board (CSLB) and am currently waiting for them to resolve the issue. In my opinion, I would recommend hiring a different contractor. While the workers were doing the work, Richard never came by to check on the quality of the work. He only came at the beginning to show the crew where to do the work and returned again when the job was finished to collect the payment.

    Richard and his team were professional and a pleasure to work with. We had them assist with redoing…read morethe stucco on our home, and they did a great job. I would definitely hire them again!

    Proper Placement Headstones - stonemasons - Updated June 2026

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