I must say like others i have been brainwashed to the point that no one other than Home Depot and Lowes are the place to go to purchase all your building needs. Well that has changed, thanks to a neighbor who informed me that Guerry Lumber can supply me in most of everything i need, plus they are very customer service oriented, and very professionally involved. I just had to try these guys out, so I made a phone call and spoke with Matthew Price, he presented me with everything i needed. I wanted to order some concrete and requested it be delivered. I also informed Matthew that my neighbor was having some lumber material delivered and was wondering if it could be loaded onto the same truck, since i live right across from where the load was going. Matthew put me on hold, and a few seconds he returned to the line to inform me that he could make that happen. Friday afternoon the concrete was delivered. Sunday the concrete was poured, and Tuesday afternoon Guerry Lumber picked up the concrete that I did not use. Everyone who I spoke with in the small window of time, Kevin the delivery manager, Chase, who helped when Matthew was not available, and the young Lady whose name has failed me, she sent me to the right people and was extremely knowledgeable of the companies operations. It all started with her, and I do apologize for not remembering her name. One last thing, all of you created a very great customer service environment and what really makes you stand above the rest, is how your personal interactive with customers, not once did I hear a ROBOT voice directing me to press this number or that number, That was great, thank you again. Mathew thank you for your help.
AL.p read more