My daughter really enjoys her voice lessons at school of rock. They are very knowledgeable, great…read moreteachers!

My boys loves this place. This is the first time they picked up an instrument they both are…read moreexcelling!

Received a quick and thorough assessment of an instrument that I had purchased some years ago for…read moreone of my grandchildren. The gentleman who helped me was clearly a lover of instruments (you could tell by the way he handled it respectfully and lovingly) and very knowledgeable of their virtues, idiosyncrasies, and value! I will always send people here and return myself if I have any questions or need service for the family's instruments.

Not sure why this place has anything less than a 5-star rating…read more This store is one we all frequent to for our orchestral booklets, supplies, and services. I personally like that they are open later than most local violin shops and have what we need. My son needed his violin to be serviced and since the other local violin shop that I initially bought it from closed early for some reason, we figured we had nothing to loose and stop by here. We were greeted by an employee and informed him that the violin needed to be restrung, and after a couple of minutes after playing on their beautiful piano, admiring the cool guitars and shaking the colorful maracas, we were informed that the violin was fixed, however it was only temporary since they were not able to provide the full service that we needed and suggested another local violin shop for that service. The best part, we were not charged! Like who does that nowadays!?? Mind you, they don't service instruments. I appreciated the associate's service very much, he did not have to be so kind and desperately help us out when my son needed his violin fixed by the next day. I have nothing but great things to say about Music and Arts, they truly have great quality employees and a wide variation of instruments and knowledgeable employees. I am happy to come here anytime for any of my music needs!v

Taking my children to Bach to Rock is nothing but a wonderful experience every single time for kids…read moreand parents alike. We found this gem amid the pandemic and my children have attended toddler classes, school age private lessons as well as many rock band camps during school vacations or the summer. At the camps, us parents get to enjoy a live show and get a recording from their band at the end of the week. My son even did his birthday party there and everyone got a professional recording of their performance too. They even help with goodie bags! They always want to come back to the "young and fun" staff (their words, not mine) and Caroline runs all the programs so well and is so kind. They even performed at a neighborhood festival for free and gave out prizes to the kids, everyone in our neighborhood loved it! I will continue to take my kids here as they get older, especially since there's so many different programs that they can try. You can even have a free initial trial so you don't need to sign up for something your kids won't want to do. Highly recommend for all parents who want to introduce music in a fun refreshing way!

I want to start by saying that we had a great experience with the instructors at this school. They…read morewere skilled, professional, and respectful, and the programs themselves seemed well organized. My kids enjoyed their lessons and the teaching quality was solid. Unfortunately, my experience with the owner/manager within the first two weeks was disappointing. I enrolled two of my three daughters--one in guitar and one in piano. Scenario 1: On the day of our first lesson, my oldest daughter (the guitar student) had just been to the doctor and received multiple shots in her arm. She was in pain and physically unable to hold or play a guitar. I called ahead to ask about rescheduling and was reminded of their strict 24-hour cancellation policy. The only alternative offered was a Zoom lesson, which didn't address the issue since she couldn't play at all. I brought both kids in anyway and spoke directly with the owner/manager (Caroline). She reiterated that the policy exists to ensure instructors are paid for reserved time. When I asked if there were any exceptions for situations like medical issues, she said no and added that she has run the business for 20 years and that other parents are fine with the policy. I asked a hypothetical question--if we were in a car accident on the way to a lesson, would the policy still apply? She confirmed that it would and the money paid for the spot will not be refunded nor the lesson rescheduled as a make up. I used the car accident e.g. because we were involved in one about 3 months ago. Scenario 2: The following week, I brought all three of my daughters because I didn't have childcare for my 5-year-old. While I was finishing paperwork, my youngest followed her sister into the guitar lesson room. As I went to sit in on the lesson, Caroline stopped me and explained that it was against policy for an unregistered student to be in the room. I clarified that my 5-year-old would simply sit quietly on my lap and not participate. Despite this, Caroline maintained that it wasn't allowed due to "insurance reasons." She confirmed that I could sit in on the lesson--but my 5-year-old (an "unregistered student" as she referred to her) could not be in the room. That left me with the choice of either leaving my child unattended in the lobby or standing outside the room. We ended up standing in the hallway and watching through the glass. As a parent, I prefer to be present during lessons so I can better support my kids' progress at home. This situation made that difficult. Outcome: The day after scenario 2 occurred, I received a call from Caroline informing me that both of my daughters were being disenrolled because I seemed unhappy with their policies. To be clear, my concern wasn't just the policies themselves--it was the lack of situational awareness and the unwillingness to have a reasonable, human conversation - life happens. The repeated emphasis on "policy" without any attempt at understanding the circumstances made the experience frustrating. The irony of this all is that I had sorted out an arrangement for my 5yr so I don't have to take her with me to subsequent lessons per the "Almighty Policy". While the instructors were excellent, the customer service experience literally drove us out.