Found this jeweler on the IJO website. Went in to find a worthy engagement ring for the love of my…read morelife while being a broke graduate student. Sarah worked with me and did a phenomenal job. We designed a custom ring, discussed options, made multiple 3D CAD renderings. When my girlfriend, God bless her, decided to change her opinions at the last minute, Sarah was willing to do the process over according to the new set of specifications. She gave me multiple moissanite stones to choose from and in the end, my fiancée has a ring that she loves. It turns heads and gets complimented all the time. I am so proud of it and couldn't have done it without everyone at JH Faske. Update: 10/8/22 I forgot to mention that they will back everything they do and want you to bring it in once every 6 months for a cleaning and touch up. We just got our first cleaning and it was free (they said all the cleanings will be free!). I couldn't be happier. We are going to be getting our wedding bands from them too

I recently found this Gem in Brenham. I took several of my watches to be repaired. It turned out…read moreonly one needed repair, 2 needed winding and 5 needed batteries! Honest and quick work. I needed education and he helped me out. I live in College Station and it was so worth the drive! Great prices too!

Small town, well established jeweler. The jewelry is not cheap but it is high quality…read more My husband took jewelry in to be repaired and they were not very friendly; however, when I went in they were very nice and friendly! I will be back to check out their Christian jewelry!

I'm not much of a jewelry wearing person so I came in to get an idea of what I wanted and any help…read moreon wedding rings today with my fiancee only to be left with a bad taste in my mouth by the customer service. Was greeted by what looked like the owner or manager of the store and seeing how she was getting nowhere with us gave us off to another woman. I liked her since she had more information and seemed low maintenance like me. She answered my questions and was willing to work with me in that sense at least unlike the other woman.I must admit there was a snooty air about the people that worked there as well. Glad I took their advice and went across the street because the people at the antique place were super friendly. 2 stars because you hired a decent person.

Arrogant and bad attitude, never recommend this place. Fund you a good honest reputable jewelry…read morestore, you'll get better service. Wish I could say something nice but can't think of any positives.

Very professional people. I had a custom ring made in two weeks. They kept me updated throughout…read morethe whole process. I recommend this jeweler to anyone that needs high quality jewelry at a reasonable price!

Amazing folks, really helped me out with a ring I was looking for. Can't say it's the cheapest, but…read moredefinitely not unreasonable. Great folks!

Visited this place and asked them to authenticate a Seiko PADI turtle special edition. The lady…read morebehind the counter said she would be happy to help, then she pulled up Google and started looking at images. When I said, I'm happy to pay for a Watchmaker to examine my watch for a real authentication she said "I can do it." and proceeded to look at her Google images screen. Good news, this watch is authentic as proclaim by the lady behind the counter. How difficult is it to go ask one of your watchmakers for professional assistance?, Good grief,... I won't be back.

I found CJ David as I needed my wedding band resized. I went in and they gave me a estimate and I…read moreleft my ring with them. It took them a few days to complete and they called me to pick it up. As she told me it looked brand new. They cleaned and polished a ring that hadn't had that done in years. I wash greatly satisfied and will use them again.

Highly recommend. Great work and they have their jewelers here to work on your jewelry in house…read more They sized two rings for me and were able to make sure the rings fit nicely. Thank you!

I went to the Silsbee location. Wendy Bentley was so great! She helped me with a repair to my…read morefavorite bracelet. This is my third time to use this location of Coats Jewelery, to help repair fine jewelery (a necklace and a ring before). They could not have been nicer! And the price was so reasonable. I highly recommend them for all your jewelery needs.

I had not used Coats Jewelers previously. I called to inquire about them doing some repairs on a…read morenecklace. Bobby Coats was extremely accommodating and friendly. He rushed to get the repair done because he knew I was leaving town. I will definitely be using Coats Jewelers in the future for all of my jewelry needs. All employees that I met at the store were so friendly!

Robichau's has resized several pieces of jewelry for me seamlessly, service is always prompt and…read moreprofessional

I dropped three pieces of jewelry for appraisal and was told they would be ready the following…read moreWednesday. Stopped in Wednesday when driving home for lunch and checked and was told they would be ready by close of business. Went in near closing time and was told the appraisals were not done but promised they would be ready the next day. The next day I received a text around 4 pm saying the appraisals were done and ready to be picked up. Arrived and was told they were done but not there and they had no way to get them but would have them tomorrow. No apology just this was our system sending you a text. Customer service is not that hard - do what you say you will and if you can't explain why not and then certainly deliver on your promise.

Two years ago I visited to have my wedding ring repaired. The main Diamond had fallen out, and my…read moreprevious jeweler was not treating me fairly, nor standing behind their work. Douglas jewelers made me feel like family, and cared for my treasure like their own. I will return here for all my future repairs and purchases. Im only now posting my review, as I just learned I can alter reviews and I just altered my review of my previous jeweler and it was fresh in my mind :)

I took my 2 watches to get their battery replaced. I ask how much, the gentleman said $20 each, I…read moreshould have said no but whatever. I go to pay in cash and now it's $43, he said he said $43, not true. Then he tells me one of the batteries was corroded because I left it in the watch which I shouldn't have. I responded well if I had the proper tools to remove the battery then I would have replaced my own batteries and would be here. Such a rip off! I paid for the service but would definitely not return or recommend going there!

My husband and I have been going to Thomas Markle Jewelers since 2024, when we purchased my Tudor…read more1926 as my wedding watch. Since then, I've added my Tudor Black Bay 58 in 2025, and my husband recently got his Rolex Explorer II Polar in 2026. We honestly stop in frequently just to look at watches, and every visit they make us feel genuinely welcome. They have a great selection, and it's become a place we actually enjoy spending time, not just shopping. Bethany has been incredible through it all. She's knowledgeable, patient, and never makes anything feel rushed or like a sales pitch, just thoughtful guidance from someone who truly loves what she does. It's become our go to spot for meaningful pieces, and we couldn't recommend them more.

I had a wonderful experience buying a watch and jewelry at Thomas Markle Jewelers in The Woodlands…read more Shai Gaines has been absolutely awesome to deal with from start to finish. She's upbeat, knowledgeable, and makes every interaction feel personal and pressure-free. Shai handled everything smoothly and with genuine enthusiasm, making the process truly enjoyable. The store has a beautiful showroom with an impressive selection of watches and jewelry. The entire Woodlands team is top-notch and clearly knows their products inside and out. They delivered perfect pieces with excellent, professional service. If you're shopping for watches or jewelry in the Houston area, I highly recommend Thomas Markle Jewelers and specifically asking for Shai. She's been great, and I'll definitely be back! Thank you, Shai and the whole Thomas Markle team!