Very friendly. Very professional and knowledgeable. Resonably priced. Had them give me an insurance…read moreappraisal on my two piccolos.

The most pro experience I've had in quite some time. Expert customer service and an awesome staff…read moreof high level technicians. Thank you for being there for me gents!

Received a quick and thorough assessment of an instrument that I had purchased some years ago for…read moreone of my grandchildren. The gentleman who helped me was clearly a lover of instruments (you could tell by the way he handled it respectfully and lovingly) and very knowledgeable of their virtues, idiosyncrasies, and value! I will always send people here and return myself if I have any questions or need service for the family's instruments.

Not sure why this place has anything less than a 5-star rating…read more This store is one we all frequent to for our orchestral booklets, supplies, and services. I personally like that they are open later than most local violin shops and have what we need. My son needed his violin to be serviced and since the other local violin shop that I initially bought it from closed early for some reason, we figured we had nothing to loose and stop by here. We were greeted by an employee and informed him that the violin needed to be restrung, and after a couple of minutes after playing on their beautiful piano, admiring the cool guitars and shaking the colorful maracas, we were informed that the violin was fixed, however it was only temporary since they were not able to provide the full service that we needed and suggested another local violin shop for that service. The best part, we were not charged! Like who does that nowadays!?? Mind you, they don't service instruments. I appreciated the associate's service very much, he did not have to be so kind and desperately help us out when my son needed his violin fixed by the next day. I have nothing but great things to say about Music and Arts, they truly have great quality employees and a wide variation of instruments and knowledgeable employees. I am happy to come here anytime for any of my music needs!v

I had my Hollow body electric worked on - the cable connector had unscrewed and fell inside the…read moreguitar. I had trained on You Tube videos and I had tried for a month to fix it myself - almost an impossible task on this thin body guitar. I really wasn't sure of the cost of fixing it. The owner - salesman - guitar tech was there - repairing Guitars is his Super Power! He fixed it handed it back " no charge " I almost passed out I had spent an inordinate amount of time trying to repair that guitar and he hands it back like it was nothing. Man thank God for this guy! I shopped for bout 15 minutes- new strings some cables, a product for refreshing my fingerboard - D'Addario Hydrate - and some Dunlop 65 guitar polish/ cleaner ( amazing stuff) and plucked on a six string banjo tuned like a guitar - never seen one - funfun! I could make those sounds on Neil Young's Song Old Man - very cool! Well Local shops are the best! You Tube and Amazon was absolutely no help with my Washburn. Thanks Andrew's your the best!

Buyer beware. They'll rip you off. High prices on cheap gear…read more It's the only place in town though

Best Music store in all Texas!!!! Real pros working there and an Amazing probably the best Guitar…read moreTech in all Texas working there as well.

I've been doing business with this place since the mid 90s and they've never done me wrong. I…read morehighly recommend them Zakk Wylde even come out and play in front of the store every now and again so it's a win win win. And they also give you a case every time you buy a guitar because every guitar comes with the case, they give it to you in the original case unlike other music stores that we all know such as Sweetwater, Guitar Center, American music supply or AMS none of them in the original case you have to buy it for extra $200-$300. At TME they give you a case whatever Guitar you buy I've never left that store without a case. A hardshell case at that not a gig bag. But a real hardshell case that you could stand on all the guitars in it, and it will not hurt the Guitar. I even had one fall out the back of a truck and hit the ground pretty hard in the hard showcase and they were both fine. All three were fine 73 Gibson and less Paul 1998 seven string Ibanez RGS/RGA?? 7 7120 something like that. it was black with a Floyd rose. I don't remember what kind of pick up cause back man seven strings had just come out not many people knew how to plan now they're just as easy if not easier to play in a sixth string because everything's based on seven patterns and the strings of positions and fingering on each string and on and on and on, I think if you learn guitar theory with a seven string, you wear your ass fit a lot faster than having to see the seven string feeding pattern and the fingering positions just to get a seven string so you don't have to skip that seventh repeating pattern you just play it also you get a full three octaves instead of two octaves and 4 notes so basically anywhere from 17 to 19 notes Max. On a seven string you can complete the whole fingering pattern in each three note for string pattern and you played 3 office and your notice that if there are a much shorter space on the six string it will go from like 5th fret to 7 or eight, possibly nine

Had a cracked bridge on my acoustic. Lon Kostelac, luthier, was friendly and knowledgeable. He…read moreexplained my options and repaired my guitar for a great price .

Great place to learn music. My daughter is really enjoying it! Highly recommend!!!!!!read more

We came in on Saturday just to "look" for a future purchase. The selection of acoustic guitars was…read morevery good, with options for those who are budget-conscious to guitar aficionados. We ended up finding something we weren't looking for, and took it home. There was no pressure from the staff, but they were great about helping him take guitars off the wall to try, and made sure the gig bag was included. Everyone was friendly, the store was tidy and well stocked. Just a great experience all the way around.

I went to go guitar center to get an instrument for a graduate, and the associate awkwardly…read moreassisted me in finding the product that I had already found online; as though I wasn't worth his time. And then he proceeded to tell me how fortunate I am that they had such a great Waranty Service and after his words, he stated that it was going to cost me if I wanted the warranty. When I declined , he then automatically declined giving me what he expressed as courtesy free lessons because I told him it was a gift. How come customer service has to be so shady now? Just ask me if a want a warranty and don't inform me of a service I don't qualify for.

I have passed by H & H several times traveling down 1960, but never had a reason to go in until…read moreabout a week or so ago. The building faces 1960, like everything else, but you turn in after the building itself and park in the back of the shop. The entrance is also in the back with the parking lot. This is a huge, very clean, nicely organized store. If you have kid's in band, you already know that there are different books on instruments for different schools. I needed to get a book for my God son who is in middle school. I walked in & was greeted by Jeff, the manager at H & H. As soon as I explained what instrument I needed a book for, he asked, "What school?" I told him & he had the book in my hand & was on the way to checking me out. I don't know squat about instruments, or anything that would be in that store. What I do know is that my oldest son wants to play the snare, but his school told him he needs to wait until High School. So Jeff offered me several pamphlets on private classes, & also wrote down names & numbers of a couple of extra people I can contact. I thought that was great.....after all, he could've just rung me up & went on to the next customer. I give H & H 5 stars!!! They earned every one by having a huge stocked store that is extremely clean & has a friendly & helpful staff. I strongly suggest this store if you are in the area.

Needed a quick fix on my kids band instrument and they were able to do it quickly for a reasonable…read moreprice. The previous owner passed away last year so the shop is under new management and everyone seemed super nice including their new repairman Trino. Glad I found this place!

Love this place. They've always been so nice here when I go in for repairs. Lots of school…read moreinstruments from the look of it. Would definitely recommend for repairs

Customer service is bad. Every time something happened, I had to deal with the ramifications…read more Their lack of communication has cost me a lot of time over many different transactions. Now I am getting double charged..... "because that is how it works", their words. So disappointed.