I have seen a lot of negative reviews about Eddie's, but I will say that this was one of the best…read moreexperiences I've ever had when returning merchandise. I ordered a new guitar, but when I received it, it had a bent, selector switch, and a scratch on the back and the tone knob was floating around in the case. I immediately reached out to Griffin and he told me that I would get a full refund. I had read stories about people not getting refunds and so I was a bit nervous. But he followed me every step of the way and his communication was second to none. He would even respond to my emails when he was not at work. Long story short, I returned the guitar and got a full refund with no questions asked. And on top of that, he sent me two Eddie's T-shirts, two sets of strings, and a tuner. You don't come across guys like Griffin very often. He was top-notch and the next time I'm looking for that special guitar. I will certainly reach out to him and give them the business. Thank you Griffin for everything you did for me and how you constantly stayed in contact and made sure that everything went through to the final end you are top-notch!!

Great service and great atmosphere! I will not be shopping or purchasing guitars from any other…read moreplace. Thanks Donny! #lifetimecustomer

I have to say, I went here today for the first time in a while. maybe like 2 years & I remember why…read moreI stopped going now. From the moment I step in people are trying to sell me something, I just wanna browse and look around and explore my options but when someone sits there and watches me like a hawk it's really not an enjoyable experience to find an instrument

I love it it is so delicious I love this music store I try to go every weekend if I can I love itread more

Wow, I'd like to say how amazing this place is. Great prices & the workers are always so helpful…read more Super cool that they started selling vinyl records, Always do a good job on instrument set ups. Tower Music is a fantastic place & I would definitely recommend for any level of musician!

Greg, helped me pick a used Fender Strat in excellent condition. They are so helpful and I have…read morebeen dealing with them for over 30 years. Great place for musicians!!!!

We took in my daughters clarinet - they fixed it on the spot and didn't even charge us! She only…read moreexplained one of the issues with the clarinet but the tech noticed the other issue too and fixed that as well without being asked. We will go there for all of our music related needs.

Fantastic store, both of them…read more Very friendly and knowledgeable staff. They are sure to help my students with both repairs and lessons. They have been around for a very long time and the family is still very active in the business. I went there when I was a student many years ago and am now happy to send my students there.

I visited Driftwood Music in Saint Charles because I needed work done on my Ukulele. It advertises…read moreitself as a business that has expert repair and restoration services. When I've visited, the staff has always been pleasant and have seemed to understand the concept of Service. I would have been happy to give them a Five Star rating, if it weren't for poor communication. When I dropped my instrument off, the tech told me it would be about a week. I was informed after a couple of days, that they were going to order an additional Tuner set because the one I provided wouldn't fit exactly (I was informed that they would have had to drill new holes in the head, which I didn't really want). The length of time to receive the new part was crazy, until I sent a note and learned the Tuners were miraculously there. Then, when they went to install the new Tuners, they found they had ordered the wrong size and would still need to drill holes in the head-- like the problem that started it all. I was finally able to pick the Ukulele up after 3.5 weeks. Upon review of the work they did, it seems they did a great job. I'm happy with their work! But, as, I mentioned, I didn't give 5 stars because of poor communication.

Requested a complete overhaul of my Gibson 5-string banjo, new parts, strings, etc. Pete did an…read moreexceptional job for a fair price. Good people, very skilled luthiers.

Found this gem on Facebook. The Blue Grass Shack has started their workshops again. Today I learned…read morehow to play the ukulele. It was a beginner course. They have all kinds of string instruments to purchase. They offer lessons and even host jam sessions. What a fun store. Great people who run the shop. Go check it out

The guitar techs and sales associates are almost always groovy and willing to cut you a discount if…read moreyou're a regular, which makes me return there for my setups and maintenance compared to the other competition in St. Louis.

Sadly, GC is not what it used to be. Poor selection and low inventory in many departments, and…read moremainly catering to beginning level musicians. I typically only go now for last minute needs, and unfortunately they didn't have want I needed on my recent trip.