There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.

I've been a patient with Raleigh Family Practice when they were first Raleigh Family Physicians…read moregroup. I have always received outstanding care and feel truly blessed that I have Mr. Venable (P.A.) and his nurse Jerrica in charge of that care!

Kind and compassionate! I've been a long time patient and this practice strives to care for their…read morepatients with integrity and most of all compassion.

If I could give no stars I would. I have never had as many problems with medical staff not…read morecomprehending or reading messages or responding to pharmacy requests as I've had with this office on Blue Ridge Road. This has been the worst experience I've had with UNC ever and I have seen many doctors and nurses through UNC. They do not read anything that is written inside MyChart nor do they respond to pharmacy requests to change a medication which is a medication that I rely on for my life. I do not recommend anyone adding this practice to their health care. There are other UNC practices throughout the triangle that are top notch and are much better than this one. I will be searching for another UNC practice soon.

Stop using so many PA's to do the work of doctors. PA Kathryn O'connor is IMO after seeing her…read moretwice...completely unfit to diagnose, terrible listener, robotic personality, on purpose f'ed with my important prescription, degrading, insulting. These PAs are attempting MD diagnosing first contact primary care patients and allowed to hand out medication and they don't have nearly the qualifications of doctors . A PA can get a four-year undergraduate degree than a two-year masters in any science and about 2000 clinical hours. A doctor must have undergraduate to get to the MCAT get into medical school, do a residency, internship and I'm thinking 15,000 hours of clinical so why are PA's able to do the same work as doctors?? Do you think you might get many missed or wrong diagnoses? PA O'Connor and Unc handled a situation with me very unprofessionally...caused me great stress as a patient. I asked to see a doctor not a PA fir primary and for a referral to a psychiatrist not a social worker ...several times and was told I couldn't on first case or ignored on second. Instead O'Connor proceeded to do a serious diagnosis while massively offending me and still not listening. I do use an alias on yelp.

When I moved to Raleigh in 2012, I thought it was important to become an "adult" and establish a…read moreprimary care physician rather than hitting up the minute clinics. I really lucked out with Dr. Jones. I'm currently looking for a new PCP after moving out of state, and it makes me realize just how awesome Dr. Jones is. I honestly felt like Dr. Jones listened to me. I didn't feel like I was just another patient to write some prescriptions to and move along. She is everything a primary care physician should be in that you should be able to talk to your doctor about your on-going health, not just when you get a cold, flu, or rash. These doctors are hard to find these days thanks to the awfulness of our healthcare system in general in churning out patients. It would seriously be worth a plane ticket once or twice a year just to see someone you trust with your well-being.

If you're looking for a new doctor's office, skip all Avance Care locations. After years of…read moreheadaches and being treated like a number, I'm moving on. The doctors and PAs aren't the problem--they're professional and capable. It's the system they operate within. It's profit-driven, demands unnecessary follow-ups, uses platforms that constantly malfunction, and if you find a doctor you like, don't get attached. They leave. Here's what pushed me over the edge: I submitted a prescription refill request a week ago, a few days before I ran out. I've sent multiple messages and left voicemails. When I finally reached someone today, I got attitude and zero accountability. My provider had been out for over a week with no coverage plan. Nobody was monitoring her messages or prescription requests. No one communicated this. My voicemails went unreturned. When I called to ask what was happening, I was told: "I'm not responsible for anyone else. It's not my problem." That's Avance Care in a nutshell.

Referrals are useless. System is broken. People in their referral office don't read chart or follow…read moreup with referrals. I had to make my own most of the time. Doctor seems preoccupied and/or tied to her laptop instead of really listening to me.

I recently relocated to Raleigh from New York. I researched local providers on Yelp and stumbled…read moreacross the positive reviews for Dr. Datanya Betts and Dr. Mclendon. When scheduling an appointment the receptionist displayed wonderful phone etiquette and the text , email reminders and patient portal enrollment was very helpful. During my first visit there was no wait and Datanya saw me immediately. She reviewed my insurance coverage with me, discussed my weight with me and completed bloodwork without making me feel uncomfortable. Today I returned for test results and Datanya discussed the importance of women's health and following up with screenings for breast, cervical cancer as well as fibroids. Datanya demonstrated how to do a thorough self breast exam which my previous providers had not really spent much time educating me on or performing correctly. We also discussed the benefits of holistic medicine and not relying on an abundance of prescriptions, the importance of a well portioned healthy diet and exercise to avoid prediabetes. I really enjoyed the teaching aspect of visiting this practice and I definitely plan to return.

Dr.Betts is Amazing. She stands by her companies name, "live well." She's patient, kind, diligent,…read moredetailed oriented, and not to mention a burst of light. If you are looking for a primary care doctor that looks beyond the 8 min check-in and who wants to know about what vitamins your body needs as opposed to what medicines I can pump you with, come here!

I've been going to Dr Allu well over 10 years now. She's very thorough and always takes the time…read moreto listen. Something I find lost at a lot of practices these days. I Highly recommend her. The practice is efficient and timely. I never wait very long. Staff is friendly and caring.

I really did not appreciate the care I received during my brief tenure…read more I was lectured about being late. I was a little late. It was my fault since I did go to the wrong office. That being said, I was lectured about being late. Not once, but mutliple comments. In fact, more time was spent lecturing me about being late than actually inquiring into my health, past history, family history, et cetera. When the doctor arrived to perform the phystical, I recall it being ulta-short. I was coming from a previous doctor who was incredibly thorough, who asked a lot of questions, who had a holistic (in the sense they attempted to connect the dots to make sure that there wasn't a larger issue) approach, and who took a lot of time with their phsyicals. This doctor did almost nothing, asked virtually no questions, follow-up questions, and in general, just took my word that everything was OK. My previous doctor was probably a hold-over from the days when your family physician was thorough and put patient care before cost. My experience was that this place is a factory -- get them in, take some samples, spend as little time as possible with them, get them out the door. I'm not confident that having them as my primary care would really be beneficial in the sense that they could track my health year-to-year and catch something before it was problematic and/or diagnose something nuanced. I can Google the results of my urine and blood tests, so I'm not sure why I would drive across town to have them do it for me. I have switched to a more local primary care practice. It's nowhere near as throrough as my oldschool doctor that retired, but it's far more thorough than my experience at this facility.

I liked the providers at the practice, but moved and established care elsewhere…read more From an admin standpoint, it seems they are going out of their way to make the patient experience difficult. The patient portal was changed a few years ago to something much less usable than the prior portal and now, medical records must be requested from an outside company that takes at least a week to provide records (if they are even provided then, friends have had difficulty with the company insisting records were sent when they were not, and the company has abysmal reviews online) that has no ability to track status of a request, and that doesn't have a phone number on its website (wake told me their was a number there, they couldn't find it either, then gave directions to go through a series of clicks on their own website to get the number, and then finally gave me the number). Had the portal not changed, I would have been able to easily download what I needed. Instead Wake made the decision to go to this new system and I cannot even walk into the office and get records - if I walk in and make a request, I'll have to fill out a form that goes to a third party company to get the records. I was looking at establishing care in Raleigh again but I won't be returning. The providers were good but apparently admin does not care how difficult they make the process of managing the non clinical side of being a patient.

The doctors seem fine, when you're actually able to make an appointment and get to them. Everything…read moreelse is a total disaster, from trying to reach someone on the phone (impossible) to trying to communicate via the patient portal. It seems that this practice is too big for its own good and/or too poorly managed to try to function at the scale they're trying to function at. I have felt blood-boiling anger and frustration on multiple occasions, simply because they are too lazy, incompetent, and/or understaffed to take care of basic tasks like answering the phone or calling in prescriptions in a timely fashion.

This company issues false diagnosis. bEWARE. Medical malpractice. The worst medical care I have…read moreever been too. This was the one on Oberlin. do not go to this place. The doctor and I use that term loosely, sees you for 7 minutes exactly. Within that time they submit a 20 page document with several false diagnosis and the form looks like it is copied for every patient. They ask you nothing about your history. They refer you out to many different doctors in their network for more $$$$ it is a scam.

I am so pleased with the care that Dr. Nasir provides at Avance Care on Strickland Rd. in Raleigh…read more She is very knowledgeable and professional, and perhaps just as important, listens carefully to what you have to say. For the past few weeks I had been having severe nausea lasting several hours at a time as well as occasional sharp pains in my upper chest when I went to see her. She knew my neurologist has been treating me for migraines and also that I'm taking a generic over-the-counter pill that includes 250 mg. of aspirin which, if I'm having two headaches in one day, is 1000 mg. Although she is ordering an ultrasound to make sure it's not my gallbladder causing my health issues, she feels that the amount of aspirin I am taking (until the once-a-month shot my neurologist has just prescribed for me takes effect), is causing my extreme nausea and pain. She has prescribed Prilosec and as she said what she thought is causing my problem it immediately made sense to me. And her young assistant and office staff are just as attentive and helpful as Dr. Nasir.

Can't say enough good thing about the practice. Very timely on appointments. The maximum wait time…read moreis less than 5 minutes. Friendly staff that makes you feel important. Dr. Harris takes his time to explain the course of action and never feel rushed. I moved an hour away, but well worth the drive to get quality medical care.

Sadly, I have decided to stop using this practice. I very much like Dr. Stephen Peterson, my…read moreprimary care physician from this practice, but I have now had 3 separate issues with their billing department. 1. I was charged for a full 30+ minute visit ($255) for what was actually a virtual Covid diagnosis call, which should have been something like $25 as advertised at their office. This happened 10 months ago and I am still getting the run around from their billing department. I spoke to someone months ago who said she was looking into it and has never called me back. Their outgoing voice mail says they will return voice messages within 24 hours. They have not once called me back after 3 or 4 follow-up inquiries. 2. They charge a higher amount for 30 minutes-or-less visit, as they do for a 31-to-40 minute visit. If I schedule a 30 minute visit, and it happens to go over by a minute or two, I don't think it's my responsibility to watch the clock. I find it dishonest to let the appointment run over and then charge me more. The efficiency of the office flow should be on them, not the patient. I am not a difficult patient who sticks around and asks multiple extra questions. This happened on a different office visit than the Covid call mentioned above. Strike 2. 3. I just got charged a $25 appointment cancelation fee for a recent appointment I had to miss due to showing Covid symptoms. From my point of view, I didn't cancel the appointment -- they did! Of course, no once answers when you try to call and discuss (see point 1). 3 strikes, time to move on to someone else.