I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

Steve and Edson are great. Best mechanics ever. They are very clear with the estimates, value and…read moretheir work is exceptional. You can't go wrong with this business.

Sinclair was friendly, honest and a great value. He came highly recommended. I'm glad I've met him…read more I will return when needed.

I'm just updating my review as I was the person who added Charlie and McLean Auto Service to Yelp!…read more We all go to Yelp looking for advice for a good restaurant etc., and trust people's recommendations and feedback. I use it often and trust the real feedback from people in the area. So to all my fellow yelpers, let me tell you, if you are looking for an honest mechanic who treats your car like his own, look no further! I moved to Woodlawn and was looking for a mechanic to take care of my car. An old man told me he is going to send me to a mechanic and he is so good, I will be going to him 20 years from now. Well, I went to Charlie on this man's recommendation and I have been with him close to 30 years! Everyone searches for a great doctor well this man is like finding a great doctor for your car! Since the first time I walked through his shop, I knew I was in good hands and I wouldn't go to any other mechanic in the area other than Charlie and his crew! The customer service and warm welcome you receive is second to none. He is honest and only does what is necessary for the car and nothing more! He will tell you what car to buy to keep costs down with regard to repair and just a fantastic man. There's not many people who ooh and ah over there mechanic, but I do! I have sent dozens of my friends and family to him down through the years and they all swear by him and send their friends and family! Charlie builds race cars and also teaches mechanics and this man knows what he's talking about! There you have it! there is my genuine honest review and If you heed my advice, I know you will thank me for sending you there as everyone else has!!

Straight forward maintenance service, and did not get any impression that they were pressuring us…read moreto do more than necessary.

We bought a used car and needed an end-to-end inspection. There was a short window for returning…read morethe car if it had any issues. I brought it in on a Wednesday and they were able to squeeze us in for an appointment on Saturday. The inspection only took two hours. They test drove it and checked for previous bodywork as well. Great service and very affordable!

This place is ran by a theiving cheat named Paul. I brought my BMW in to have it serviced in…read moreDecember of 2024 and my car is still at the shop. They havve no idea of what they're doing or how to make repairs. I gave Paul $3000 along with the parts to repair my vehicle which was to change a sensor and connect a hose that was loose.. Paul admitted that he was unable to get the check engine sensor off permanently as he kept telling me that after he drove my car illegally it keeps coming back on. Then he tried to change the terms of our deal after he already had my money and didn't fix my car. Now I havve to sue the business to get my car back and the money I paid along with the parts he claims he put in my car.

BEWARE!! They will over charge you. I was quoted $700.00 for $200.00 job. I always get a second…read moreevalution when I go to a mechanic. I went there for 3 different situations and I got the same result, this business is taking advantage of people. I wouldn't even leave one star if I didn't have to.

Recently I had brand New tires installed from a well know tire chain, "they were good all around…read morehowever I was having slight issues with proper tire balancing." They did their best and I even went to another shop and still the issue was not remedied... Then a local body shop received my online request for (high speed balancing / road force..) They suggested me to visit R&R Auto Repair.. In less than an hour, not only was I treated kindly, but so was my Vehicle..!!! Raj and Ram took my car, put it on the lift and when it touched the ground it was like skating on ice.. The car was solid as a rock. Zero shake, 100 percent balanced and drives like it came off the show room floor!

Avoid at all costs. They had a Yelp coupon which they refused to honor. So I said okay that will be…read morereflected in my review I'll pay the Bill. They refused to give me my car back. They took my truck, hopped the curb, and tried to bring it back into the garage. While waiting for the door to open I stopped the owner by standing in front. He hit me with my car. They also overcharged and performed services which I did not request. They stole my phone and I had to get the cops involved. Thank you Mount Vernon PD. Stay away.

When I lived closer to Total Car Care I took my cars there and even bought a great used car from…read moreReno, who works there. They were always super friendly, fair, trustworthy and competent.

I've been to Mike's a few times, obviously for the same reason. Ever time Mike and his crew have…read morebeen friendly, fast and efficient. The price is right as are the tires. Can't think of going anywhere else and very highly recommended, certainly over the big box tires service places that make you wait and charge way more. These guys know their stuff!

Been going to Mike for several years now and he is nice, honest and provides good service. He…read moreexplains what is the matter.

Sandra and Donald are amazing. Shortly after moving to Bronxville, my truck broke down and I had…read moreno idea where to begin searching for help. Traveler's Insurance recommended Surgical Auto, and towed my truck there right away. Sandra kept me up to speed with what needed to be done, and everything was fixed quickly. Donald even picked me up in my fixed truck so I could see how well it was running, and so I would have a safe ride back to pay for everything. I would highly recommend them to anyone in the area!

Horrible, Horrible. I can't stress the fustr that I have with this shop and how they handled my…read morecar. First and foremost after receiving my car the interior was dirty the seats , the trunk I could go on. This wasn't the biggest issue after having my car for quite some time, I was honored with a check engine light, a low tire pressure, a dead battery , ANDDDD a dent with a cracked tail light. When I bought it to the dealership the first thing they said is you should sue that mechanic shop in smalls claim court for you receiving your car back and it's only been the first week with it and all these problems. Thank you for leaving me with a bigger bill than before.