Kathryn Garcia and Kali Gazmen are wonderful representatives of the store and a perfect example of…read morewhat exceptional customer service should look like. They turned what could have been a frustrating experience into such an easy and pleasant one. Thank you both for your kindness, patience, and for going the extra mile for me. I truly appreciated it and will absolutely be returning because of the wonderful service I received!

I only go to this location because it is the closet sports store enroute. I really wanted to give…read morea higher rating, but I am constantly treated rudely when I simply ask if there's any military discount. When my husband asks, not only are they overly polite to him, but they thank him for his service. Mind you, I am the service member and he is the military spouse. I am always walking out ashamed because they are appalled that I had the nerve to ask for my own discount.

Great staff, gentleman in fishing section took the time to go through every rod and brand to help…read morefind me a medium light rod, got the right rod and weight. Was super helpful and really took the time to help me, super satisfied will always continue to shop here for outdoor needs!

This place is huge! Lots of outdoor goodies to choose from. You can find items from guns to…read morecamping. Prices are reasonable. Check out the sales items. Great service! Store is very clean and well maintained. They even offer 5% discount for first time customers that sign up for free membership. I will definitely be back to purchase more items for the shooting range and other for outdoor items.

REI is the abbreviation for Recreational Equipment Inc. It is prounouced as it spells in its…read moreindividual letters, R E I. My daughters and I came to this location in Las Vegas to look for toe socks. What we found was more than toe socks. Each section is managed by super amazing staff who are educated and knowledgeable on the various products. Everyone we met was so friendly and nice. They shared the stories of their adventures. We had wonderful conversations and connected superbly. Shout out to the staff members who helped us find what we needed. Thank you All for your insightful expertise and above and beyond service. YOU ALL ROCK! Josh on toe socks Cat on athletic shoes Mike on shell jackets Jeremy (aka J) on register Besides the toe socks, I also got a gorgeous red shell jacket for myself. So cool! I signed up to be a lifetime member for a one-time cost of $30. They are running a promotion. I received a $30 bonus card to spend at store or online so it's a wash. Thank you REI!! Now let us all inspire and equip one another to get outside. REI has what you need to make it all possible from outdoor gear to foot wear to equipment and so much more. Become a member at REI and go shopping! Btw, free shipping for any online purchase.

I went in today to exchange a backpack I bought online that didn't fit well for something that…read morewould work better. Rachel measured me, helped me find the perfect fit, adjusted and added weight to the bag. Rachel was also informative on helping me find a day pack. Great experience. Thanks again.

Vincent was absolutely amazing! He went above and beyond to help my stepson with his football…read morehelmet, even though he didn't have to. He took the time to make sure everything was right and even fixed his chin strap for him. You can tell he genuinely cares about his customers and making sure they're taken care of. Thank you so much, Vincent! Definitely come shop here they truly care about their customers!

Ok place. The quality on these products are not like they once were. Nice to have the options…read morethough.

Had no clue this place was here. Stopped to pickup dinner next door and boom there it was. I'm…read moretalking Dickies , 501 Levi's, shirts, hats, novelty tees, and much more. Fitted to snap backs they have all teams. Glad to know they are here. If you've been looking for something stop by and check them out.

Owner wanted cash only and T-shirt prices were double the amount you would pay elsewhere.read more

I love coming into big 5 to check out all the discounts!…read more everyone is always very helpful and friendly. Clean and organized. knife selection decent. Sleeping bags selection is decent and even rad sales sometimes.. Come check out our big 5. Not many left also which makes them even more special..

I purchased a scooter for my nephew along with hiking supplies . His scooter ended up being…read moredefective so I came back to exchange it.Chris, who I think is the manager, helped me out and made it easy. He swapped it and I was out of there in like 10 minutes. Thanks Chris for great customer service. Big 5 has always had that nostalgic feel for me . it's been around since I was a kid and it's 1 of the few stores left that have been around for ages Everyone was friendly and just a really good vibe. The staff actually looked happy to be there, which you don't see everywhere anymore. They carry everything for an active and adventurous lifestyle and there are always good deals and great products at Big 5 . It always reminds me of shopping with my parents as a kid. Nice to see the old stores still in business.

This is a great store, always well stocked with awesome, helpful and knowledgeable employees…read more Nice 10% discount for Veterans too. Great quality equipment and clothing with the best prices

Who doesn't love a good ol big 5? Looking for quality and or…read moreaffordable sports gear this is the place. This store is usually slow, therefore you hardly ever have issues finding an associate. Ultimately I enjoy this store for misc things even for summer wear,hats,coats etc It's worth the stop if your kids are in sports or even yourself. They have all kinds of nifty gear.

Lady that worked Super Bowl weekend was amazing!! She helped me and had me in & out in minutesread more

I've been coming here with my sons for a few years now. They still have a friendly and welcoming…read moreatmosphere. Vegas Sports & Hockey II provides great selections for VGK fans from hats, shirts, jerseys, pucks, bobble heads, license plate frames, items for your pets, etc. They also have similar items relating to football for the hometown team the Raiders. Beyond the Raiders, they have jerseys and t-shirts for other NFL teams. They also have baseball jerseys and t-shirts for your favorite MLB teams as well as the local AAA team the Aviators. Their prices are competitive. The management also offers 20% discount on all items when the VGK has a shutout and 30% discount on all hats when the home team gets a hat-trick. For every day, they offer the 10% discount for the military. Discounts can't be stacked. For example, if the VGK gets a shutout, they can't add the 10% military discount. I would recommend this establishment without a doubt!

When it comes to great service, Freedom Firearms is at another level…read more The staff is professional, courteous and more importantly eager to answer any and all questions. Jake M. assisted me with picking up my new firearm and other items in their store. He took the time to answer my questions and directed me down the right path which I greatly appreciate. You can tell that he enjoys what he does because of the excellent customer service he provided me. Thank you for your help Jake!

I had an excellent experience with Freedom Firearms. I originally had a .45 caliber S&W sent here…read morefor an FFL transfer, but after visiting the store, I honestly feel like I could have just bought everything from them directly. They have a great selection, plenty of knowledgeable staff, and the customer service was outstanding. My transfer was completed very quickly -- everything was processed the same day, and I was able to pick it up without any hassle. They also included a complimentary visit to their range, which was a really nice bonus. Overall, excellent service from start to finish. I'll definitely be coming back and purchasing from Freedom Firearms again. Highly recommended!

The staff was welcoming, they helped me with what I needed good experience and a good spot. The…read morestore has a majority of the soccer equipment that I was looking for.

Absolutely terrible customer service. I came in to buy a…read morecomplete youth soccer outfit, shoes, socks, and equipment. The staff knew what I was shopping for, but getting help was nearly impossible. Other than assisting with shoes, the employees did little more than point at different sections of the store and send me off to figure things out on my own. To make matters worse, an employee directed me to the wrong size socks. Since I was checking the fit of everything I was purchasing, I opened the socks to verify they were correct. After being given bad information by the staff, I was then charged for the socks because the package had been opened. When I questioned the situation, the owner was called. Instead of listening and addressing the issue, the owner kept making me repeat myself. It felt less like customer service and more like being interrogated. After several attempts to explain the situation, I simply gave up. It's disappointing when a store expects customers to rely on staff expertise, but then refuses to take responsibility when that advice is wrong. Between the lack of assistance, incorrect guidance, and poor handling of a customer concern, I would not recommend shopping here.