Saved my life. I know that may sound like I'm inflating that but truly, it's not. Before seeing Dr…read moreVasudaven, I saw a surgeon previously for a microdisectomy. That one unfortunately ended with me reinjuring my back with a bulging disc as a result. It started to impact a nerve which caused me to lose feeling in my legs for large portions of the day. It got to the point where I could no longer function even after epidurals, chiropractors, and physical therapy. Dr Vasudaven suggested a minimally invasive approach which is called a TLIF fusion. I was in the hospital for a day and went home the following one. It took a couple months to feel true results but when I did, the results were pretty astounding. After a year, I feel great. I'm to being me.

Unfortunately I had a really poor experience here, and I'd like to share so that future patients…read moreknow what they're getting themselves into. I wish that I could have had this information prior.. I was referred here regarding pain from an auto accident. I was aware of the hefty cost ($1000 for an initial consultation visit), but was willing to pay for this doctor's expertise and opinion in reviewing my injuries. I arrived early for my appointment, and was taken back to the room in a reasonable amount of time. After the nurse took my vitals, she informed me that Dr. V would be in to see me "in a few minutes." Well, the minutes ticked by with no sign of Dr. V. After about 20 minutes of waiting, the nurse came back in & said Dr. V would just be "a few more minutes." I wound up being back in the room for a full hour PAST my appointment time when Dr. V finally bothered to come in, at which point the wait time was not acknowledged. We reviewed my history briefly, and he said really to formulate his opinion, I would need to go back and get two more MRIs so that he could see the full spine (I had already gotten one MRI). That was pretty frustrating, because I had specifically called prior to my appointment to confirm with his staff that they had everything that they would need for Dr. V to provide an opinion. I offered to go back and get additional MRIs done if that was going to be needed, and even requested they check with the on-site nurse at the time, to see if they would be helpful. After holding, I was reassured that just the one MRI was enough and I should come into the appointment to see Dr. V. Okay, so now I've paid $1000 out of pocket, just for him to tell me to go get two more MRIs. Cool. So I went and got the MRIs, & went back for a follow-up visit (which is an additional $600). Again, I arrived right on time and was taken back reasonably. Again, the nurse did her job and left me to wait for Dr. V, who would be in in "just a few minutes." This time, I was waiting for over 40 minutes in the room before Dr. V came in. The thing about Dr. V ~ he does not have good bedside manner. He'll make small talk with you, but he's not looking at you nor listening, rather, pulling up your file, making notes, etc. In the first 5 minutes of my time with Dr. V, he pulled his cell phone out of his pocket to check it three times. At the third occurrence, I asked him if I was interrupting anything, to which he replied no, that the hospital keeps calling him and he doesn't know why. Again, no acknowledgement of my wait time nor the lack of consideration in checking his phone when I was paying handsomely for his time. Well, he reviewed those MRIs and ultimately said that there's nothing he can do for me as far as treatment goes, and referred me to Pain Management. On my way out, I spoke with the office manager, and outlined my concerns. I was very gracious and understanding, but shared that I do not think my time was respected. I have a life - a job, a family - to plan around in order to make these appointments work. Not only was I not seen at the promised appointment time, but left in a room to wait for multiple hours over the course of just two visits. I courteously asked for a credit to my bill as consideration for MY time. I was given a lot of empathy, "I get what you're saying & I agree," and she offered to share the feedback with Dr. V and call me back. Of course, she did not call me back, so when I reached her back she again gave some apologies and acknowledgement, and said that she reviewed with Dr. V and they had decided that they were unable to credit my account balance. So, I cannot control what's on the MRI, but he has the audacity to charge me THOUSANDS of dollars for less than one hour of his time, yet refuses to acknowledge that MY time is worth anything at all. In summary, this establishment: * Does not value their patient's time * Supports a doctor who checks his phone while in the room w/ a patient * had a crappy blood pressure cuff that they literally asked me to hold in place so it wouldn't fall off Patients BEWARE

I would give neg 10 stars if I could...the worst experience of my entire life. Ram R. Vasudevan's…read morepractice ran my insurance and reassured me they accept it. Several months, several tests, 2 MRI's, and 3 nerve stimulation tests later, VASUDEVAN insisted we do a further nerve test. His office, after ALL TESTS, tells me at the end of the day, they don't accept my insurance after all. Better yet, Vasudevan concludes it may be just stress.... Now... I have no problem paying my co-pay because my insurance was covering most of it and I know i still had a deductible to meet. I really needed that care, but it was a fucking joke. I'm still to this day in even more pain. His front desk lied straight to my face, they constantly have furious other patients as I've seen many time in the front office with my own eyes and ears. the front desk ignored my calls several weeks in a row as I was out of work during this fisco because I couldn't even turn my head left or right. No matter how many voicemails I left. I needed paperwork to state I was in his care to show my employer why l've been in care. This whole practice made it nothing but stressful to where I was crying everyday wondering when/if ever will they call me back? I needed this man's signature and shame on him and this whole practice so ignoring a patient in need. Now I hammer myself with lidocaine patches to numb the pain and l'm miserable every damn day. This whole practice is a joke. DO NOT even bother.

Dr. V cured my back pain. After 9 years of dealing with constant back pain, and trying every type…read moreof treatment, it was time for surgical intervention. I was referred to Dr. V from my pain specialist and from the moment I met him, I felt at ease. He took the time to understand my story, my condition, and after ordering new MRI and X-ray images, he recommended a minimally-invasive TLIF procedure. My discs had severely degenerated over time and a fusion was necessary to decompress the spine and give space to the nerves. Leading up to surgery Dr. V walked me through the whole process and made sure I understood exactly what to expect. After the procedure was over, he was in constant communication and made sure I was recovering properly. I saw Dr. V again for the 1-month, 3-month, and 6-month check-ups and he again made sure I was informed and healing the right way. If you have back pain, you need to go see Dr. V. He will get to the root of the issue and only recommend surgery if it's absolutely necessary for relief. I wish I would have seen him years ago.

Dr. Harp is an amazingly compassionate doctor. Such a bright spot in my week. I'm so glad to have…read morefound him. He has helped me SO much. What a healer! Nuri, in the same office, has helped me greatly with my PT exercises. She is a great teacher and hilarious and kind! Thank you Airrosti Westlake!

Tony has rebuilt me several times. I am an endurance athlete with multiple Ironmans, marathons,…read moreand now crossfit. I have seen Tony for a shoulder, knee, back, and a number of strains over the years. Each time I am amazed at what he can do in only a few visits to get me back to exercising again without pain. I have learned so much about stretching, ice, rest, and proper form. Being an athlete himself he has a strong understanding of pushing the body to its limits and what it takes to repair and recover. Great treatment, great follow up. I have tried PT in several places and this is the fastest and best road to recovery I have experienced.

Went to see Dr. Kim about migraine pain. Extremely knowledgeable. Office staff efficient and…read morepleasant. Visit very thorough. I felt listened to and heard. Left with a treatment plan and samples.

We trusted Dr. Kim with ongoing care, which is why this situation was so disappointing…read more We made a 2-hour round trip to a follow-up appointment only to be unexpectedly informed by Ying, the PA, that Dr. Kim was no longer with TriCity Pain, and that May 24, 2024 had apparently been his last day. Patients were never notified beforehand -- no call, message, letter, or any other communication. Finding out at an appointment that your physician had already left weeks earlier is unprofessional and unacceptable for continuity of care. The core issue is a lack of integrity in how this transition was handled toward patients in a pain clinic setting, where individuals are already dealing with significant ongoing suffering and dependence on consistent care. Abruptly leaving without proper notice shows a concerning lack of consideration and accountability toward those relying on treatment. If there was a reasonable explanation for the abrupt departure, it was never communicated to patients. Even in difficult or unfavorable situations, patients deserve a basic level of transparency and a diplomatically delivered explanation, particularly when ongoing care is involved. Even Ying appeared uncomfortable being left to explain the situation to surprised patients arriving expecting to see their physician. To be clear, the issue is not that a doctor changes practices or opens a new clinic -- that is understandable. The issue is how it was handled. Patients deserved honesty, transparency, professionalism, and integrity throughout that transition. UPDATE to previous review: Dr. Kim's response does not address the central concern raised in the original review -- the lack of communication and failure to notify established patients prior to his departure from the practice. It does not acknowledge the impact on patients who arrived for scheduled care and were only then informed he was no longer with the clinic. The response also does not include any apology to patients affected by the lack of notice and disruption in continuity of care. The use of the word "unfortunately" comes across as dismissive in context and does not address the underlying concerns regarding patient communication or continuity of care. Additionally, it references a "2024/2025" departure timeline, which is inconsistent with what patients were told by the practice (May 24, 2024) and does not align with what we experienced firsthand on June 4, when patients arrived for appointments and found he was already no longer there. Overall, the response does not engage with the communication failure or patient impact raised in the original review.

Trish is amazing, and Justin was too before he moved. But this place has taken a hard turn into…read morebait-and-switch territory. . My husband and I have been paying $149/month each for nearly a year--for facials, red light therapy, B12 shots, and discounts. After a few months away (but still paying), I booked a facial and was shocked when it ended after just 15 minutes. No one told me the service had changed. When I asked, the manager blamed me for not reading an email and called it a "teachable moment"--for me. I come here for self-care, not to be talked to like a child. He said the doctor's "losing money" on memberships and tried to upsell me to $179/month. Instead of honoring what I paid for, he wanted to charge me more. I wonder if he understands how expensive it takes to get one paying customer? Now you're losing two and probably others will read this post.. This wasn't about the aesthetician--she was great. This was about a manager who chose to argue, deflect, squat in my treatment room and lecture instead of making it right. I paid for a membership. What I got was a downgraded service, a lecture, and an upsell. That's not wellness; that's bad business. Do better. Way better.

5/5 for the staff and injectors! I've recently been going to Eric for injectables but Trish's work…read moreis also beautiful... can't go wrong with either injector! Front desk staff are also kind and fun... love the energy and experience here. Cannot wait to try hydrafacial with Brandi soon.

I see Dr Alex Hynes at GAPC and he's the best pain doc I've ever had. At 75 years of age, that's…read moresaying a lot! His support staff is very friendly and accommodating. Paulo, who works the front desk, is great, as is his cohort, Gabe. They all have helped me tremendously with my knee and back.

I grew up in Texas the son of a scientist, and was raised in an intellectually rich environment in…read morewhich reading, research, facts and truth were held in high regard--in direct contrast to the astounding horror of our age in which the current power structure of idiot-based disinformation has allowed the term "alternative facts" to leak into our lexicon. I inherited what I call my father's Query Engine Mind, which has served me well in becoming a writer and a published author whose non-fiction book on UFOs has been selling steadily on Amazon for five years on April 9th. My research skills have also enabled me to scope out the best in their fields, which came in handy when I recently re-injured a herniated disc at L4-5 (which apparently is a more complex mess now than it was 25+ years ago when the snow skiing accident started it all), and I have lucked into a superb operation called the Greater Austin Pain Center. When Dr. Alan Silberberg walked into the consultation room, shook my hand, sat down and opened with, "I've studied your MRI images carefully, and you're in a real pickle here, buddy," I knew I'd met my doctor. He radiates intelligence the way my Dad did, and he's extremely blunt and direct and doesn't sugarcoat the facts--all the elements I need in a doctor for me to feel confident I'm in good hands. We've taken the approach of doing spinal epidurals (the same treatment that was very effective for me with the original injury), and I had my first session this week. I was face down on an operating table, so I can't visually describe what was done, but I can say that the needles weren't artlessly jammed into my lower back, they were slowly finessed into the damaged areas, and the steroid/pain killer mix was injected slowly and then with a more steady progression. The artful skill being utilized here was quite noticeable and greatly appreciated, and it clearly minimized the application pain (I chose no sedation). This doctor's impressive online CV most definitely matches his performance. Dr. Silberberg is surrounded by a top-notch staff of clinical professionals and front end office people, mostly an all-female crew. I've encountered nothing but friendly and polite helpfulness from everybody, both on the phone and in person. If they can maintain their level of excellence, friendliness and efficiency across the board, then I hope they corner the market here in Central Texas. My Dad often said, "The cream always rises to the top." Dr. Alan Silberberg and his crew have proven this to me. If you're a self-paying client like I am, this is the Go-To Team for you. They treat me great, and they've impressed me beyond words. I got lucky the day I found them.

Dr. Borbon brought me back from dead suffering severe inflammation, lupus, thyroid dysfunction and…read morecollapse of my left brain. He even helped me overcome my inability to eat, digest or be able to perform the basics of daily life. He corrected my Hiatal Hernia with manual techniques, and I was able to heal from all factors of stress and its downward spirals. Live Long and Prosper Dr. Borbon!

Great office and Dr is incredibly personal but the cost was astronomical. I payed over $3600 up…read morefront what ended up 14 visits insurance covered $300 and finally went to a MD to resolve the back issues. Great guy and staff but hope you have deep pockets.

Dr. Andrew Hall is a brilliant and caring individual. I was…read morein a major car crash and have a lot of titanium in me as a result. Dr. Hall was assigned to me while in ICU. He helped me through my hospital stay. After I was released he helped me rebuild my life after I had to spend 9 months in bed. When I was lucky to be walking he encouraged me to get back into exercising. He projected a positive outlook when I couldn't think of one. I have followed his advice and all I can say is that I feel so much better today. I never thought I would be able to do my favorite thing again which is landscaping. I've been back at it for 2 years now. Every day is better than the last. I highly recommend him. He is sharp as a tack and thinks outside the box to personalize care.