This dentist office is ridiculous. I have filled out their request for an appointment on line…read morethree times over the last two days and no response. Just being ignored. Forget it now, going elsewhere.

I usually hate the Dentist because of the pain they inflict on me :) that is caused by my own…read moredoing, but I will say Kaitlin was amazing, very very patient with my teeth. I appreciated the extra time she took even though she really didn't have to, you can tell she cares about her craft. All the office staff and Dr. Lisa of course. Thanks everyone....see you in 6 months :)

Arcadia Dental is the kind of practice that always recommends additional services, like cosmetic…read morecrowns that you don't actually need, and four cleanings per year when your insurance only pays for two. I stayed at this practice for years long than I should have because I liked the hygienists, but their business practices are shady. If you go here, beware their scare tactics and be ready to ask another dentist for a second opinion.

Everyone at Arcadia is very kind and understanding. They were able to pinpoint things that other…read moredentists have missed in the past. I recently had 3 cavities filled and need to go back for a root canal. They accept my insurance through the health connector which was a big help. The dentist I saw was Dr K and she made me feel as comfortable as possible. I also love the TV's on the ceiling- it helps distract me from whatever is going on!

4/14/2026 I showed up a few minutes early for my appointment…read morefor a cleaning and an oral exam. I was told she had cancelled my appointment because I supposedly didn't 'CONFIRM my appointment'. WHAT? Evidently I was supposed to be home to answer (I have a landline) her phone call, but I wasn't there for a while, thus the appointment was cancelled. How rude and stupid is that! Then she said she could fit me in the next day. Ahhhh, no freaken way. I told her I would find a better place and walked out. Ten minutes later I made an appointment at another office nearby. When I told them about Alpha Dental they just shook their heads and said they would never treat their patients like that.

Went to a couple of appointments at the Franklin office. While the work that was performed was "ok"…read more... my first visit left my mouth bruised up, on my second visit i was stabbed in the face by the dental assistant with a dental pick because she was not paying attention. Afterwards I was hurried out the door ... After cancelling my next visit (who would go back given what happened) now there is a nonsensical no-show fee attached to my account along with other extra charges. Upon questioning them, I was met with a confrontational attitude, unwillingness to remedy the situation, and threatened with more charges from times I had previously re-scheduled other appointments.

Relationships with dentist are so personal. You only have one shot at keeping a nice, healthy…read moremouth, and you have to trust that they are recommending the right things (without over-recommending things that aren't necessary). I had a wonderful first impression with Dr. Un. I was looking for a new dentist, because my previous dentist had sold her practice, and I didn't have a good vibe from the new dentist. He suddenly recommended a lot of work that seemed unusual, since I'm so good with keeping up with my dental cleanings and any work that needs to be done. After research and asking local friends, I made an appointment with Dr. Siao and Dr. Un's office. Dr. Un looked at my mouth and the x-rays from my previous dentist and gave me a recommendation that I felt much more comfortable with. It was much more reasonable, and what I had been thinking in my head all along. I'm now a regular patient. :)

From the owner: Welcome to the office of Sein H. Siao, D.M.D. and Associates, a leading dental care practice in…read moreWrentham, Massachusetts. We understand the importance of good dental hygiene and oral care and are committed to providing you the best care in a fun, pleasant environment. From common problems to gum disease, we provide an array of dental services to meet your needs all in one convenient location. Using the latest technology, our experienced staff works together as a team to give you exceptional quality treatment from the time you walk in for your initial visit.

In February, I made a consultation for my son and was quoted a price for dental work to be done…read more After I agreed to the price, I made the appointment and he went back to have the work done. Once the work was completed the price was $272.00 more than what was quoted. I spoke with the billing department and explained what was quoted and what I agreed to pay. After several phone calls back and forth and checking with the Dr. they agreed to the price that was quoted. I was also told that they didn't accept my dental insurance because it was out of network and the work wasn't covered, therefore, I paid the (quoted) balance due in full. Today, I received a bill from them which showed that they billed my dental insurance the $272.00 and the insurance paid $177.60 with a balance due of $94.40. After speaking with the billing department again, they said that my son was over 18 years old and that he approved the work that was done. I explained that I was the one paying for it and I went with him to the consultation and approved the work, not him. They kept telling me that it was a 2 step process and that's why they charged me the extra money. I had to remind them again that I received a quoted price from the Dr. and if it was going to be more money than what was quoted, they should have included it in the initial quote. Today after going through this ordeal again, they said they would credit my account the $94.40 but still received $177.60 from my insurance which was more than what was agreed upon. Make sure when receiving a quote it's for all the work that needs to be done not just the first step.

Been using chestnut dental for almost 20 years since I was a little kid. Have had to go back…read moreseveral times this year to deal with some dental work. Dr. Blattman is great, as is the rest of the office staff. Very patient, always answers my questions and puts my mind at ease, considering the dentist can be a chore for a lot of people this kind of approach is what I look for in someone taking care of my teeth.

I've lived in Franklin much of my young life, and I have been going to this office since my very…read morefirst tooth cleaning, when the practice belonged to Dr. Walsh (who was amazing). Dr. Smyth has been there just as long and has been working on my teeth for a long time as well. So the last time I went to the dentist was three years ago. I brush 2-3 times a day, use mouthwash, and floss when I remember. I started feeling this excruciating pain in the bottom left side of my mouth two months ago, and after suffering for a few weeks, finally bit the bullet and made an appointment. I met with Dr. Abernethy, who I'd never met before. Let me tell you, she is the nicest woman ever. Let's face it, people usually hate dentists, because they're usually hurting you with those little metal hooks when you see them. But Dr. Abernethy was so awesome, try as I might to hate her for scraping my teeth with what looked like an ice pick, I could only feel mildly annoyed. It turned out, my love for all things chocolate (ooh, that chocolate mousse from La Voile) or just for sugar and carbs for that matter, completely rotted out my teeth. Seriously. So I scheduled an appointment for a week later to get some fillings. The reception staff are all very friendly and keep things running smoothly. I arrive for the appointment, and she got started :(. All in all, I received three new fillings and she removed and repaired an old one that had broken (thus the horrible pain that sent me to the dentist to begin with). The procedure was fine, I am terrified of needles, especially the huge Novocaine ones, but the doctor and her hygienist (also a sweetheart) talked me through the whole thing. She started drilling (my favorite part) and I was surprised I couldn't feel anything. My previous experience with dentists and fillings have all been negative, I could feel pain the entire time. Not the case here. It was comfortable, Dr. Abernethy made sure I wasn't in pain at all and described to me exactly what she was doing each step of the way. About an hour later, I emerged with a mouth full of fillings. They healed fine, I had minor discomfort later on when the Novocaine wore off, but nothing severe. I was pretty much up and running immediately after (which again, in my previous experience, getting a filling would have effectively ended my day). I returned again a week later for them to work on the right side of my mouth. This time, I got four new fillings and she removed and repaired an old silver one. Again, I was impressed at how smooth the procedure went. The doctor told me afterwards that in a few of the teeth, the decay was so extensive she was nearly at the nerve when she was drilling. Still I only felt very very minor discomfort (and strangely, not caused by the drill, caused by the filling material which stung a bit). I have to go back one more time to get one or two more this week, however will expect the same high quality service as the past two visits. Dr. Abernethy is almost too nice to be a dentist. I wanted to talk to her during the appointment, but couldn't with my mouth full of tools and whatnot. She is a professional with a sense of humor who is really, really good at fixing teeth. Also, this office accepts most dental insurance. I personally have Blue Cross-Blue Shield, and while I do expect to have to pay a little bit for all the fillings, I don't imagine it to be too extreme.

My family has been going to this office for over 20 years. The staff is excellent, the hygienists…read moreare excellent. Dr. Smyth is very caring and thorough with his exams. I have total confidence with him and everyone that works with him. This is from someone that use to have to be gassed to just get a cleaning!

Just learned that they billed my insurance company $3223 for one visit without telling me using up…read moremy entire years worth of insurance.

Absolutely love this dental office!! Hadn't been to the dentist in over 15yrs, because I was so…read moreembarrassed how bad my teeth got from an eating disorder I suffered from for years. They are so kind and welcoming, I actually enjoy going to the dentist now!! I literally cried today after my appointment, because I was so happy with the work they've done so far! If you're scared of the dentist or being dental shamed, go here!! I actually get excited for my appointments!